Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7891 reviews, averaging 4.95 Stars:
Jacksonville, FL
Jacksonville, FL
Excellent job!
- Michael Setzer
Orange Park, FL
Service Representative called to see if would like for him to come earlier than the original time, of course this perfect by us. We showed him the issue and he began looking at the springs and agreed that was our issue. He also pointed out other issues and priced it for our consideration, there was no forced or misleading information and the service representative accepted our decline at this time for additional service. The service representative replaced both springs and cleaned up any mess that was laying around on floor. The service representative was polite and friendly and completed the job very quickly.
- Bill Denmark
Jacksonville, FL
Your service technician was very professional. He answered all of my questions. He did the job in a very timely manner. He is a blessing and asset to your company. Thank you.
- Alexis Guyton
St Johns, FL
I have been using your fine company for many years and each tech whom is sent to correct my problem is always courteous on time and does a job more than expected
- Louis Abbruzze
Jacksonville, FL
The guy that came out today was very Knowledgeable and went out of his way to explain everything to me , I would highly recommend him to anyone that needs Garage door work . I give him and the company a 5 star, sherry Williams
- Sherry Williams
Precision Garage Service met my expectations, thanks to the courteous and professional service I received from their service agent, Rey. He arrived early and took the time to explain the various options available to me. He didn't try to oversell and did an excellent job in completing the replacement of my garage opener.
- Robert L.
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Technicians: Rey Gonzalez
Jacksonville, FL
Precision Garage Door Service sets the standard for all others to emulate. Service was beyond every expectation. Ray, our service representative, was a true professional. He guided me through every repair issue and option. Ray epitomized personable professionalism, whom you would expect!!! I highly recommend Precision Garage Door Service. I definitely will call them in the future.
- Martin Kosiek
Orange Park, FL
The garage door, now about two or three years old, was not working. I called Precision because they installed the original door and replaced it efficiently. The technician called me to let me know he was coming. He was cheerful, polite, and completely informed about what he was doing. His courteous service did all the repairs and replacements needed. A talented representative of Precision.
- William Olewiler
Jacksonville Beach, FL
Thanks for repairing my garage door mechanisms. Most everything except the door was replaced and now I have a quiet and safe door. Very professional work and advice was given by my repairman.
- Julie Culhane
Jacksonville, FL
You had given me a new remote on a service call in August. Today the new remote wouldn’t work so I called your office. The nice young man was very prompt and very efficient. I appreciated the work he did and the fact that I was not charged since it was your faulty battery. I understand. I actually have a years warranty on both the remote and all the new garage door opener That is posted outside the garage door. I would very much like to have a copy of that in writing. Thank you to the nice young man who provided such good service.
- Pat Vail
Jacksonville, FL
Great service. Quick response. Technician was great! Great work! He worked efficiently and was a blast to talk to! Will def use again!
- Eric Supan
Jacksonville, FL
Great, working with your technician was a wonderful experience. I learned a lot. Thanks
- Gary McVay
Jacksonville, FL
I had a tech come out to my house today to give me a quote on replacing the balance springs. He did give me a quote back at $2,400 dollars, yes that is correct, $2,400 dollars. So being a shop around guy, I reached out to two smaller mom and pop shops and got quotes back at 450-800 dollars. So luckily by shopping around saved me thousands. Thanks for never your company ever again!
- Mike Y
Thank you for taking the time to share your experience. We understand your frustration regarding the difference in pricing. Our quotes include not only the parts, but also professional installation, warranty, and the assurance that the work is completed to industry and safety standards. Additionally, the quote was not for a basic spring replacement. This quote was for a torquemaster system conversion, which included springs, end bearing plates, center bearing plate, drums, cables, and a torsion tube. While we may not always be the lowest estimate, we do strive to provide long-term value, service, and peace of mind for our customers. We’re truly sorry to hear we did not meet your expectations this time, but we appreciate your feedback and wish you the best moving forward.
St. Augustine, FL
Could not have asked for a better company to work with! Not only did they get me in the same weekend I sent the first message, but everything was online and seamless! They had a plethora of time slots available, and the service tech called on his way to make sure I was still good for his arrival time. Once Ray (sweet as could be and highly recommend you ask for him!) was here, he politely listened to my concerns, proceeded to diagnose the problem after troubleshooting, explained the issue, provided options that worked within my budget and completed all the work within two hours, *including* impeccably cleaning up after himself! For your sake I hope your garage doesn’t fail BUT if it does or you’re just looking for an upgrade, these are the folks to call! Thank you Ray for all your help!
- Lauren Margolin
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Technicians: Rey Gonzalez
St. Augustine, FL
A big shout-out to Noah for being so courteous and professional in solving our door issue. Super helpful and explained everything. Precision as a company has always been great to deal with.
- Todd Heim
Jacksonville, FL
I appreciate the same day service and the tech was very polite and professional and cleaned up afterwards. My garage door is now very quiet and works great!
- Stephanie Murray
St. Augustine, FL
They were on time, professional, very thorough and easy to work with. I have used Prestige before and if needed will use them again,
- James Wech
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Technicians: Nathan Ventouras
Green Cove Springs, FL
Thank you for sending Charlie Russo to service a garage door at my home that had a broken torsion spring. Charlie was pleasant and professional. He was able to repair the damage quickly. I will recommend Precision Garage Door to my neighbors and friends.
- Robin Wiscovitch
Ponte Vedra Beach, FL
Prompt and well communicated options for service. Hayden was kind and respectful. Didn’t try to upsell or badger us w options. So kind!!! He was quick and responsive to investigate our options. What a great guy !
- Trish Jirovec
My car was stuck in my garage and I went online to find a company to help as the last time I had someone they weren’t very good. So I picked you guys and the fellow who was here was really great. I decided to get the whole thing replaced.
- Barbara Wells
Orange Park, FL
Noah the technician who represented the company, was courteous and professional, he was very helpful and detailed with how the new garage door motor, belt, remote and key pads worked, and conducted general garage door preventative maintenance. Awesome work.
- Claro Ruiz
Ponte Vedra Beach, FL
Excellent service
- Daniele V
Jacksonville, FL
My garage door was opening on it's own during the day. Charlie came out, checked out the opener system, and decided to reprogram all of the remotes with a new code. We have not had any problems since then. Thank you Charlie!
- David Rothfuss
Fleming Island, FL
Precision Garage Door technician Ron Fogle provided immediate, professional and polite expertise and service to repair my broken springs and replace failing hardware. Their expert recommendations will surely save me $$$ in the long run. Thanks to Precision Garage Door for hiring and training such outstanding and honest technical experts!!!
- Kevin Smith
St. Augustine, FL
Exceptional service and knowledge from our technician. We highly recommend Precision Garage Door Service company.
- John Freer
Orange Park, FL
I can't remember when these garage doors were installed. I've called twice since then for service. Twice? Yes. Twice! Why so much? Because I enter my house via the garage door. As such they're used considerably more than most folks. So I call for service. In my mind it's more tweaking than service. Regardless these folks answer the call every time! No robo response. They show UP PROMPTLY and do more than I ask even when I ask them to. Over the phone I said adjust 1 door. When Cameron arrived I said check and adjust BOTH. He did so quite well. That's why I keep calling them back. Expert installation. Expert service. The people I meet CARE. Sets them apart from others. I'm greatfull! The options mention "spring repair". I select that only because there isn't a "spring adjustment" category.
- Stephen Tucker
St. Augustine, FL
Technician was professional and courtesy. Technician arrived within the time frame indicated by the representative. Technician explained the job in layman terms and completed the job quickly. I would highly recommend Precision Garage Door Service.
- Donna Power
St. Augustine, FL
Rey was outstanding. He responded this morning after I made a request last night. He quickly resolved the issue (door had been painted shut by from the outside by recent exterior painters hired by the HOA). Rey fixed the issue within minutes so I was able to get my car out. Outstanding service. I will definitely call on Precision of Jacksonville for any future needs. Five stars!
- Tim Anderson
Ponte Vedra Beach, FL
We were impressed to get an appointment the same day as our garage door problem occurred. Noah did an outstanding job, he was polite, knowledgeable and efficient. We have always been impressed by the professionalism of Precision Garage Doors, and their prices are fair. We commend and recommend this companny!
- Barbara Rittweger
As usual, Precision Garage staff were timely, courteous and knowlegable. The technician, Cameron, was exceptional. As a former general manger of various companies, I can recognize someone who takes pride in and demonstrates dedication in their work, which Cameron clearly does. An excellent experience all around with Precision door.
- Vince Racano