Read what people are saying
about Precision Garage Door Service in:
St Johns, FL
Precision Garage Door Service of Jacksonvillehas received 281 reviews, averaging 4.93 Stars:
St Johns, FL
St Johns, FL
We have used Precision several times over the year but this time they went above and beyond my expectations. The spring on our large door broke on a Friday afternoon and they sent somebody out right away. (God answered some prayers.) We were particularly impressed with the technician, Hayden. He was super professional, knowledgeable and friendly. Hayden had our door up and running in no time. Based on our experience we would definitely call them again for future service needs.
- Colleen
St Johns, FL
Very happy with our garage door service in the past few years. We had to replace the motor because the builders grade motor was causing endless issues. Dalton (who is awesome) came within 24 hours, replaced the motor, upgraded our springs and done within about 90 minutes. Great service!
- Justine Ginden
Service Provided:
Product:
Technicians: Dalton Merritt
St Johns, FL
Connor came out to service my garage door, and I couldn’t be more impressed! His customer service was outstanding—friendly, professional, and communicative every step of the way. He was not only knowledgeable but also genuinely kind and courteous. A solid 10/10 experience! I highly recommend this company, and especially Connor, for anyone needing garage door service.
- Jessica Roland
St Johns, FL
Hayden squeezed us in as his last stop on a Saturday and we are so thankful. He even showed up earlier than the quoted time span. He was really efficient and thorough with the spring replacement / repair and explained everything. I highly recommend Precision Garage for any garage door repair / replacement needs.
- Ken Willa
St Johns, FL
Excellent service, prompt and reliable
- Richard Elbracht
St Johns, FL
I think this is the third time using the services of Precision Garage Door Services and have always very satisfied with the results. Today the two technicians were very professional, Dalton and Rob.
- Carlos Villalba
Product:
St Johns, FL
My garage door spring broke after-hours. I was able to schedule an appointment online that night for the next day between 10-12. Dalton and Charlie called me when they were on their way, they were at my home at 10:15 (which I really appreciated how on time they were). After looking at my garage door issue, I was provided a quote before any work was done. Dalton and Charlie were extremely professional and got my garage door working again, and it's even quieter than it was before. Thank you.
- Jill Ralabate
St Johns, FL
Kyle did a great job installing a sensor. Was professional and would highly recommend!
- Carlton
St Johns, FL
Connor very customer oriented, Gave me great information , to make a great decision,
- Dawn Robison
St Johns, FL
Worker was pleasant and honest, did a great job, came at 6 pm, door fixed!
- Mike Rudolph
St Johns, FL
Michael Gavandalli showed up right on time in the morning. In short order he was able to diagnose the problem (broken main spring). Michael also pointed out some items, given age and condition, which should be repaired. He went to work right away and addressed all issues. Michael was professional, courteous and friendly. Thanks for doing such a thorough job!
- michael elison
St Johns, FL
Hayden, phoned ahead and provide details as to what it would be doing, and make the needed repairs timely, and he was very professional.
- Dee Brown
St Johns, FL
Excellent work/repair of my garage door. The young man was a true professional and did an outstanding job. Would be happy to use them again.
- Hector Rodriguez
St Johns, FL
Kyle, did a fantastic job installing my garage door molding today. He was professional and did everything to ensure that I was happy with the install he did today. Thank you Kyle and Precision on a job well done. Sincerely D. K. Smith Note: Product purchase today was garage door bottom weather stripping.
- Diana Smith
St Johns, FL
I could not be happier with the service I received from Cameron; he definitely exceeded my expectations!
- Tiffiny Molo
St Johns, FL
Prompt service and professional employees
- Fred Fluty
St Johns, FL
Our noisy garage door finally quit closing down. Called Precision at night and they were able to schedule a technician to come out the next day. I was able to manually pull the door down to close it for the night. The technician Nate Lewis came with his helper earlier than the appointment time. He thoroughly diagnosed the problem and explained in very clear terms what caused the problem. After giving me a reasonable estimate he changed our old door spring system to the new design spring system with brand new nylon rollers and heavier cables. Both he and his helper Nathan were very polite and courteous. They did an excellent job and even cleaned any smudges on the door. Now we have a very quiet door and running smoothly. Thank you Nate Lewis for a job well done!
- Steve H
St Johns, FL
Great service - arrived within 3 hours of calling to fix our garage door that was no longer working. Trustworthy, considerate and very professional service. Provided honest options and pricing to reach a satisfactory conclusion. Clearly the engineer took pride in his work and his manner and I would not only recommend the company, but will always use them going forwards. Thanks Precision
- Richard Chapman
St Johns, FL
Garage door broke. Couldn't even lift it. Called at 930 am, got a 10-2 same day and Kalen was here at 10:45, he even called with a heads up. Before Noon he was taillights and dust having replaced the internal spring bar to external and all rollers. It's so quiet now! Couldn't ask for more. 15 year warranty too!
- Eric Singer
St Johns, FL
I already have a Precision Garage opener & springs, so, that's why I use your company. In fact, Precision installed my system about 9 years ago. I feel comfort knowing you take calls 24/7 & have technicians available 24/7. A broken Garage door can be dangerous & is inconvenient for homeowners. Also, thank you for honoring Veterans, like myself.
- Cynthia Miller
St Johns, FL
Super impressed with the Customer Service that I received today from Hayden and the team at Precision - Jacksonville. I called first thing in the morning and they scheduled a tech to come between 12-4pm. Hayden texted me that he was ahead of schedule today and was able to come sooner. He gave me all the options, looked the door completely over, tuned it up and Boom....In about an hour he was done! We've had our door for about 8 years and luckily this is the first time we have ever had any issues with it! Thank you Hayden for your help today!
- Briana Ernsting
St Johns, FL
The technician, Kyle Daley, was pleasant, polite, professional and proficient.
- Jacqueline Ellison
St Johns, FL
Easy to schedule appointment Professional service and great knowledgeable technician Happy with repair provided
- Mike Lezhak
St Johns, FL
I have used Precision Door to fix things and maintain my garage door for years! Always great service, on time and fix the problems right away. Also love that they have weekend hours which is so great if you work M-F!
- Gail King
St Johns, FL
Today I had the pleasure of using Precision For Service for the first time. They are very professional and do great work. My garage door was sounding very rough and loud. They replaced the roller wheels, which were metal, and some were rusty, with new fiber glass ones and lubricated the door as well. Now my door opens and closes smoothly and quietly. I highly recommend this company for any repairs, or even to update an older Door such as mine. They are very fairly priced as well.
- Jeannie Milgrin
St Johns, FL
Chad was excellent
- Amy Finnigan
St Johns, FL
HASSLES OVER WARRANTY. The motor unit failed while door was opening. Spoke to their warranty dept, ensured it was under warranty ("yes, it's the whole unit attached to the ceiling we'll replace" - her words.) tech comes out next day and plays semantics about motor, motorhead, etc. Make calls, comes back, makes more calls. Even though they know what equipment I have and what the problem was, didn't have proper parts to do fix. Not happy. Maybe they should take part of their advertising budget and fund their warranty obligations, and they won't have to nickel and dime customers so much.
- John Arcidiacono
St Johns, FL
Just a great and thoroughly professional job. Chad was super helpful and knowledgeable about my broken spring. Precision will alwaus be the first call if the garage door needs fixing.
- Gary Sandoval
St Johns, FL
A near disaster! We have had our new car for 2 months and are still getting used to it. As I was backing our of the garage, I needed to adjust the mirror since my wife was the last driver. The opener buttons are close to the left side and I pressed the opener button when I grasped the mirror. As I continued backing out of the garage - the garage door was coming down. My car nearly pushed it off the rails and left it badly dented. The tech who came to my rescue was able to bends it back into shape and got it operating with hardly a scar. That was "excellent service".
- John Cary
Tim was great!! Professional and on-time. Gave an honest review of options for repair. Performed the service during the visit. Outstanding job by Tim and company!!
- D Brown