Read what people are saying
about Precision Garage Door Service in:
Orange Park, FL
Precision Garage Door Service of Jacksonvillehas received 604 reviews, averaging 4.95 Stars:
Orange Park, FL
Service Provided:
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Technicians: Noah Johnston
Orange Park, FL
I am in the commercial construction business, and I have always heard good things about Preciscion Garage Doors. They did not disappoint at all. I called them this morning. They were right on top of it immediately and met me within two hours of the phone call. I would highly recommend them. They are a five star company.
- Chad Covert
Orange Park, FL
Excellent service and repair
- Fred Roberts
Orange Park, FL
Scheduling an appointment was easy, and a quick response. They were very professional and detailed in explaining the services provided.
- Dawn Harris
Orange Park, FL
Aside from the price being right for me, the technician, Colton Coffel, was professional and not pushy in the way he approaches me with what NEEDED to be replaced: critical (cables and drums) not so critical (rollers and touch). From there I concluded that he is honest and that I’m going to go for Precision Garage. Why? Because he did not recommend to get my 21-year old Genie motor and accessories replaced. Colton says they’re still in good working condition. (Although in my opinion I may have to get them replaced in a year or two — just so I have a more reliable garage door opener, and I’m going to hire Precision again; and I’d like Colton to do the job — as a special request. The price range quoted is between $700 to $800 out the door. Hopefully, the price won’t go higher by then.) A few years ago there are two other companies that looked at the motor and they recommended to get it replaced! This tells me they’re just trying to sell products and don’t care much about their customers. I very strongly recommend Precision Garage to anyone looking for a trustworthy garage door service company.
- AT Shelenberger
Orange Park, FL
All expectations were met, and the technician completed the adjustments in a timely manner, about 45 minutes. Charge was ridiculously high, $350, for standard cable adjustments, with no parts necessary for the adjustments. I did not realize a standard technician's time would be so crazy high. In my business on a home site repair basic repair of this sort, it would be at most $150, and that would be a fair price. I would highly recommend prospective customers to seek a company with less absurd charges.
- Robert Crowder
Thank you for allowing us the opportunity to talk through this and come to a resolution. We’re glad to hear the technician was able to complete the adjustments quickly and get everything working properly. We also appreciate your feedback on pricing, as it helps us improve. We’re happy the issue is resolved and are here if you ever need assistance again in the future.
Orange Park, FL
I was able to get same day service. The technician, Walter, was communicative and arrived as planned. He explained how much the service was and cost of possible additional work. He repaired the door back to working condition. I would recommend this company.
- Thomas Flynn
Orange Park, FL
Service Representative called to see if would like for him to come earlier than the original time, of course this perfect by us. We showed him the issue and he began looking at the springs and agreed that was our issue. He also pointed out other issues and priced it for our consideration, there was no forced or misleading information and the service representative accepted our decline at this time for additional service. The service representative replaced both springs and cleaned up any mess that was laying around on floor. The service representative was polite and friendly and completed the job very quickly.
- Bill Denmark
Orange Park, FL
The garage door, now about two or three years old, was not working. I called Precision because they installed the original door and replaced it efficiently. The technician called me to let me know he was coming. He was cheerful, polite, and completely informed about what he was doing. His courteous service did all the repairs and replacements needed. A talented representative of Precision.
- William Olewiler
Orange Park, FL
Noah the technician who represented the company, was courteous and professional, he was very helpful and detailed with how the new garage door motor, belt, remote and key pads worked, and conducted general garage door preventative maintenance. Awesome work.
- Claro Ruiz
Orange Park, FL
I can't remember when these garage doors were installed. I've called twice since then for service. Twice? Yes. Twice! Why so much? Because I enter my house via the garage door. As such they're used considerably more than most folks. So I call for service. In my mind it's more tweaking than service. Regardless these folks answer the call every time! No robo response. They show UP PROMPTLY and do more than I ask even when I ask them to. Over the phone I said adjust 1 door. When Cameron arrived I said check and adjust BOTH. He did so quite well. That's why I keep calling them back. Expert installation. Expert service. The people I meet CARE. Sets them apart from others. I'm greatfull! The options mention "spring repair". I select that only because there isn't a "spring adjustment" category.
- Stephen Tucker
Orange Park, FL
Cameron did a Great job repairing our garage door system , explained the process & the options available for the parts needed. Very Pleased with the quick ( same day ) responce & ease of contacting the office ( Madison ) Steve Mitchell
- Stephen Mitchell
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Technicians: Cameron Mackenzie-Lewis
Orange Park, FL
We can always count on Precision Garage Doors to come quickly and make any necessary repairs. Thanks, Chad for your excellent service.
- Susan And Richard Helmey
Orange Park, FL
Hayden, the Technician, did a great job! He had good communication skills and was a pleasure to work with. He kept me informed of each aspect of the job--from the spring installation and tensioning, bearing replacement, bottom rubber seal strip, and final drive hook-up and testing. Great work!! I believe he did this work in record time! Thanks for the quick response!
- William Rossiter
Orange Park, FL
Connor was THE BEST! Great service, I’m so happy we call you guys.
- Cristy Coste Sears
Orange Park, FL
Your price has gotten sky-high!
- Abraham Vinoya
Orange Park, FL
Quick response to fix the problem. Friendly and knowledgeable staff.
- Christi Lopresti
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Technicians: Riley Holloway-Heim
Orange Park, FL
Connor responded quickly to our emergency call. He was professional and presented us with several options for our repair. He also educated us on garage door maintenance. I would recommend this company to others and will use them in the future. Thank you.
- Victoria Vanwycke
Orange Park, FL
We had an excellent experience. Kalen was great!
- Jason Foor
Orange Park, FL
Outstanding service - Connor was very professional and ensured I understood what he was doing!
- Timothy Smalley
Orange Park, FL
Kyle was very professional and friendly. We really appreciated his honesty! He provided a quote for us. We will make our necessary repairs and call back for our new garage door!
- Michelle Sinclair
Orange Park, FL
Yesterday, as I attempted to raise the garage door to go out for some yard work, the door opened only a few inches. After trying to find the problem, I noticed the slack lifting cables on both sides of the door, just as it began to rain. Although I had never used Precision Garage Door Service before, I knew of their good reputation, and the company's technician, Riley Holloway-Heim, proved I made a good decision. Riley's work was quick, efficient, and professional. He was quite personable, and gave us a full explanation of the spring replacement and the estimate up front. He is exceptional at his job. Thank you, Riley. J.P. Mann
- John Mann
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Technicians: Riley Holloway-Heim
Orange Park, FL
Cameron is very polite and professional. He arrived and assessed my needs through a short conversation and then he presented me with options. I was able to confidently choose the garage door opener that was best for me. He worked quickly in the heat of Florida didn’t miss a beat. I highly recommend garage doors for Jacksonville and Cameron.
- Richard Maly
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Technicians: Cameron Mackenzie-Lewis
Orange Park, FL
I used this company previously and was very satisfied with their work. Today one of the springs broke and I again called for service. They replaced the springs and bearing plates and flanged bearing on the door and I wasn’t able to pay for other items at this time but they proceeded to do the listed work above and fixed the door which is quieter than it had been in the past. They were polite and did a wonderful job.
- Noreen Roberson
Product:
Orange Park, FL
Technician was curtious and accommodating! He attempted to help in a timely manner. I felt a belt could have fixed the problem.
- Olan Mcferrin
Orange Park, FL
We were very pleased to have been lucky to have your technician, Walter arrive ( earlier than promised) to service/fix our broken garage door. Walter was very prompt, kind, knowledgeable and extremely thorough during this service call. He answered all of my questions. We couldn't be happier and want to extend our thanks for a job well done. We have called on Precision before and have always been extremely satisfied. We wouldn't call on anyone else. Thank you Walter and Precision! Norma & Karen Lee
- Norma Lee
Orange Park, FL
On time, very courteous and knowledgeable technician. Fixed my garage door asap. Keep up the good work.
- Virgilio Lava
Orange Park, FL
The young man did an excellent job! He explained what he was going to do and how long the process would take. A true professional!
- Everette James
Orange Park, FL
Worked with both Kalen King and Chad Martin on two days to get my garage door opener going again. Initial problem was sensors, but I’d been seeing error messages on the spring and tensioner. Kalen said both were weak, and tensioners aren’t being made anymore, but I might find one on line and install it myself. I’m not very handy. The only other option was a new motor, quite pricy. I’m nervous about spring failure so I chose to have it replaced, opted to not worry about the tensioner, as it could last awhile. Repairs were made. Unfortunately for me, the tensioner must have been waiting for a chance to fail, as it did shortly after. So called the next morning, Chad showed up 2 hr later, gave me my options, I chose a motor, he installed it and reset up my remotes. Both gentlemen were knowledgeable, well equipped and honest. Glad I chose Precision.
- Bruce Novakovich
Orange Park, FL
Great customer service from the first call. Rapid response and able to quickly meet my needs.
- Laurie Cheatham
Noah did a great job, very professional and informative.
- Mike Haltiwanger