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Precision Garage Door of Jacksonville
about Precision Garage Door
has received 11 reviews, averaging 3.00 Stars:
St. Augustine, FL
Great service, quick and friendly! However, I felt they were overpriced, especially after hearing other friends/colleagues told me what they paid for the same services.
- David Carter
Technicians: Colton Coffell
Unfortunately the door still hangs about every tenth time it is being closed. I oiled it but did not correct.
- Scott Trundle
The technician was unable to fix the issue. He said that the spindle is not rotating. I contacted LiftMaster. They are shipping me a new motor. When it arrives can your technician come back and replace the motor?
- Parvez Ahmed
Mr. Ahmed, It sounds like our technician did a good job at diagnosing the issue and steered you in the right direction to getting this resolved. I apologize that we only earned a 3 star rating, as I am sure that you can understand, we are not able to warranty a product that another dealer installed. Once you receive the part, you can schedule to have us install the part and will only be charged the labor for our time to come to your home and install. Thank you!
Technicians: Wes Texas
I did not like that the guy works on commission and therefore was trying to sell me things I don't think I needed!! Also I called just a few minutes ago as the truck has a major oil leak!! Thank God he backed into my driveway which is painted and therefore the front of vehicle was about 3 feet from end of my driveway. I saw an oil spot about 6 inches wide and about 18 inches long and quickly got busy cleaning it!! If I had not seen it , it would have been a bigger problem but using a cleaner and then scrubbing it with a brush most came off , I then went back a second time and was able to wash it off. If my driveway had not been painted or was a paver driver, this would have been a bigger problem. I notified you guys by phone because I don't want someone else to have this problem!!!
- Diane Wilson
Green Cove Springs, FL
I will say our tech did an awesome job! However the complaint I have is to company policy of not backing parts by a warranty unless you get a package deal. Every part you can buy has a warranty at any store. They need to change this policy
- Larry Yarbrough
Reviews were good I was disappointed that they didn’t have the belt drive system I wanted but tech went over everything and they said they would call and set up another appointment when they get the parts in stock . Hope they get the parts soon . We’ll see if they follow through . Then I will up date the review.
- Robert Weekly
Technicians: Hayden Saari
George priced new 16' door with same week delivery only to find we needed 18' door with 5 week delivery. Could not wait. Got 18' door in 2 days from Action G.D.Services for $200 less than Precision. Victor Dorsten
- Victor Dorsten
Technician could not duplicate the problem while here. He gave me a couple of points to watch for to make his diagnosis easier next time. You have replaced just about everything on the garage door, except the door itself, which is in good condition, so I was a little set back when I had to pay a $49 service charge.
- Wayne Newman
Orange Park, FL
I inspected the work done by the service technician as well as spoke to my rental tenant and I was satisfied with the work done on the garage door. My tenant informed me that he was watching the technician perform the work on the door and had to suggest and politely pointed out that the technician needed to finish the door in a professional manner so that the work was not left half undone. As I stated before, I was satisfied with the overall job of repairing the garage door, but I was unhappy that the technician who was in the process of performing less than professional workmanship on the repairs. Should the need arise again for garage door repairs either at my rental or home, I will think twice before calling Precision Overhead Garage Door Service,
- David Vignola
St. Augustine, FL
I called for service on a Saturday and was pleasantly surprised to learn that I could get service within a couple of hours and was told there was no extra charge for weekend service. The service person called before coming and arrived on time. I knew the spring was broken, but he ran a check on the entire assembly, located a problem with the bearing plates and gave me a quote for the entire job. He was efficient, knowledgeable, courteous, and even waived the service call fee because he had to leave for a short time to replace one of his missing tools. I will definitely use this company again if I need any service in the future. My garage door door now works better than ever!
- Peggy Steinberg
when the tech got here everything worked he did a check and could not find anything wrong. i came home just now and it would not open. i did the release and opened the door now it works fine it apears there is a short somewhere
- Charles Schramm
Thank you for the feedback. I believe that the problem has been addressed. Unfortunately, when there is a short it can be a little tricky to find. When we are there and everything is working properly, the only thing we can do is double check all the connections and wiring. Please let us know if you have any future issues. We will be glad to service them!