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Austin was our service man. He was excellent, very polite and informative. We were very pleased with the service he preformed. We will recommend Precision to others. Thank you again for the excellent service.

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Austin was very knowledgable and helpful. Because of his professionalism I decided to use your company.

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I would like to state my appreciation for Precision Garage Door of Jacksonville for their prompt, courteous and professional service and attitude. Wes, the technician who worked on our door, was outstanding. He was courteous, very knowledgeable and did a tremendous job. It was clear that he takes great pride in his workmanship and his company. We were scheduled for between 8 AM and 10 AM and he actually called me at around 7:40 and was at our house within 10 minutes. After examing the door he and I decided on the Gold Package with the powder coated stainless steel springs. He also replaced our weather seal along the bottom. Total time was less than 2 hours and we could not be happier. I very highly recommend Precision, especially Wes, to anyone that needs any kind of garage door work. this was done on the morning of 11-6-2018

Review:

I will never use this company again. I was not able to be at home for the service tech so my adult daughter took my place. The tech was rude, argumentative and insulting. I assumed my parts were under warranty from 2 yrs ago. Don’t believe it. The tech said everything needed to be replaced. This was done 2 yrs ago.

Review:

They were able to come the same day I called. A big relief.

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fixed in no time great work Tnks Josh

Review:

Definitely a 5. Jeff was the service rep you sent and I couldn't had a better person. He worked efficiently and was most pleasant. I will not hesitate to use Jeff again.

Review:

Your tech, Alan, called in advance, just like I had requested he do as he was heading to our house. He stated that he was running 'early', and actually asked if it was okay to arrive prior to his scheduled appointment time. (You are sitting down reading this, right?!?) Once he arrived and surveyed the problem (broken spring), he called me back with two estimates; one with a cheaper alternative in cost. I'm the one who chose the higher priced spring, not Alan, with the longer warranty. Within the hour, he and his helper were done, door tested, and verified everything was in good working order. All of the broken materials had been removed, and the area had been swept. These type repairs are never budgeted for, nor are they cheap by any means, but when you receive the options up front, and the service provided by your company every step of the way, it makes spending this amount of money on a garage door repair that much more palatable. Thanks for providing myself and my wife today a truly pleasurable Customer Service experience!

Review:

I chose Precision because I used them years ago (possibly 2005). Can't remember what they did, but never had a problem afterwards. Found that old paperwork, got the name, Precision, and knew who that's who I wanted to call. Ryan Smith was totally awesome. Good, hard worker and totally polite, which you don't always find. Thank you all for having a great company! Adina Ford

Review:

Service was prompt and courteous. Noisy garage door is now quiet. New springs and other critical parts give us peace of mind with a lifetime warranty.

Review:

Technician showed up on time and very professional. He suggested some things as future needs but did not try to oversale me on anything. Was here about 2 hours replacing all rubber seals. Replaced rollers on one of my doors and lubricated both doors. Highly impressed with this company as he reached out to another technician that he needed more supplies very quickly. I would definitely call them out again. This service exceeded my expectations as now we have quietly closing doors. Gives Angie’s List or military discount.

Review:

Always use these people. Great service and great service people. Highly recommend them

Review:

I selected your company based on the information given in the advertisement in Mint magazine. I was impressed by the short amount of time it took to schedule an appointment. The technician called and gave me the time he would be here. Upon his arrival, he checked out everything and explained what needed to be done and the cost.When the job was completed,he double check to make sure was everything was working. I was very pleased with the work.The technician was polite, courteous and knowledgeable.

Review:

One of our garage door sensors was malfunctioning and given that Precision had helped us out last year with a problem, we had no hesitation in calling them. Michael came out and fixed the problem quickly. He also offered some sound advice about the motors on our three garage doors but with out pressuring us to do anything. Just good sound advice. There is zero doubt that we will use Precision again. They are prompt, efficient, friendly, professional and their prices are fair.

Review:

Your technician, Austin, arrived on time, inspected the door operating mechanism, and performed the repair in a quick, professional manner. Austin explain his operation and stated check and reviewed the total cost to my satisfaction prior to performing the work. Very satisfied with the service rendered and would recommend your service in the future.

Review:

5-star. In your advertising I liked the Saturday at no extra cost. Also it detailed what was included in the nylon roller install. I liked both Gilbert Brown and Wes. I thought they were straight forward and honest. They last company we used the technician used profanity and complained about his job. Also the person on the phone was vague about the cost for services. I did not trust the technician or the company. I will use Precision again if needed.

Review:

Michael Gavanditti came and quickly saw what was causing our problem. He installed new springs which solved the issue. Michael called to see if we wanted him to come early, which we were happy about. He was professional, knowledgeable and polite. Should we need additional assistance, we would request Micheal. Because of people like Michael we will call Pecision for any garage door issues.

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5 the best

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Fantastic sevice and pricing. Repair tech was very knowledgable and friendly.

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Very prompt and professional service. Service fee is reasonable. Ryan is a very pleasant and courteous person... excellent technician.

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Have used before Good Service by nice people

Review:

This was an excellent service experience. From the initial phone call to completion of repairs,the team was exceptional to work with. The technician was courteous, knowledgeable of the services and very efficient in completing the repairs. We have referred this company to our neighbor and will always speak highly of Precision Garage Door. Thank you for the professional approach and positive service experience.

Review:

Tim and Chance did a great job with checking our garage door and replacing rollers.

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Had service call from Gilbert today and he was very professional, courteous and thorough. He made sure we had no questions and we were very pleased. Have had nothing but good experiences with Precision , including door installation.

Review:

I had a most pleasant experience with Precision this past week. Receptionist was pleasant, and booked appointment for same day. Technician arrived on time, very professional, and explained operation of doors and options for repair. Work was done in professional and timely manner.

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Thank you for being Prompt, courteous and professional

Review:

Technician came same day I needed help and completed job quickly. Very good work and very friendly

Review:

This is the second time we used Precision. 1st time was for a repair and this time for a quote. I am very impressed on the response time and the profesionalism. I was given a great price and hope to see them back soon.

Review:

Fast service, good price. Alan Harp was a great technician. I would recommend Precision Door to anyone that needs service.

Review:

I am so happy and proud that I purchased Precision Overhead Garage Doors. They keep their good looks and are energy efficient. Any type of related service is just a phone call away as Michelle has a great team of techs who are fully skilled and probe to meet all concerns when it comes to satisfying the customer and keeping the garage doors in pristine operating condition. You won't be sorry for making Precision Overhead Garage Door your choice of door and door service in the Jax market.