Read what people are saying
about Precision Garage Door Service in:
Ponte Vedra Beach Area, FL
Precision Garage Door Service of Jacksonvillehas received 1044 reviews, averaging 4.96 Stars:
Ponte Vedra Beach, FL
Ponte Vedra Beach, FL
Jeff was terrific. He was prompt, pleasant, and professional. I had called because I was having trouble with my 2012 LiftMaster system. It had begun responding erratically, and some of the several remotes I had been using had stopped working entirely. Jeff located the problem, a failed "motherboard" within the motor housing. He offered two solutions: 1) try and locate a replacement board, or 2) replace the entire opener including all eight new remotes. Jeff said a replacement board would probably have to be a used one, if available at all. So, I chose complete replacement. All parts needed were in Jeff's truck, which meant he could proceed with the replacement immediately. Jeff completed the installation that same afternoon/evening. There was just one "hang up" which Jeff eventually solved: We could not make my previously-installed MEROSS iPhone-controlled system work. After more than an hour of trying to pair the MEROSS system to the new GENIE system, Jeff suggested installing an Aladdin Connect iPhone-controlled alternative. He installed it on my phone, assisted in setting up the account, paired it with the GENIE and tested it successfully. PERFECT! i was especially impressed with Jeff's patience and persistence in getting all work done, even though he had to work well past normal working hours to do so. He's a good man.
- Michael Allan
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Ponte Vedra Beach, FL
Quick professional service. Friendly and competent…and quick. Very pleased.
- Dick Baumgartner
Palm Valley, FL
Cameron arrived earlier than expected to fix my garage door. He called me to make sure it was ok with me. He explained what the problem was, how to fix it and how long it was going to take. Cameron was very professional and meticulous. I couldn’t have asked for a better person. This company is definitely the best in the field!
- Massimo Raimondo
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Technicians: Cameron Mackenzie-Lewis
St Johns, FL
Kyle installed a new opener for me and was very professional. I’m very pleased with the service.
- Chris Johnson
Ponte Vedra Beach, FL
I appreciated a same day appointment. The technician called when he was 30 minutes out and arrived promptly when he said he would. He was able to diagnose the problem and fix it.
- Cori Kerr
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Technicians: Riley Holloway-Heim
St Johns, FL
Excellent fast, friendly service.
- Kenneth Ettinger
Ponte Vedra Beach, FL
My service was done above expectations and Hayden was so thorough and very customer service oriented! He deserves to be spotlighted for going above and beyond in ensuring customer satisfaction! I look forward to having Hayden service my garage door in the future! Thank you for inviting my feedback…
- Hallie Day
Ponte Vedra Beach, FL
I was able to make a same-day appointment seamlessly on the Precision Garage website. The technician arrived early in our provided window and quickly diagnosed our problem and fixed it without delay. The price was incredibly reasonable. The whole experience is one of the best I have had with any type of service technician that comes to work on things at your home. I give Precision Garage, my highest praise, especially the technician Rey.
- Rick Anderson
Ponte Vedra Beach, FL
Prompt, professional and courteous service from Ray.
- Tommy R
Ponte Vedra Beach, FL
I tried to replace hinges on my garage door as a DIY project. I broke the wires that open and close the garage door. I felt like an idiot. I looked up at the large green spring that Precision Garage Door Service had installed about 10+ years ago. A quality product. I called and explained what I had done. I asked - Can you help me today? The answer without hesitation was Yes! I expected to hear that I would be charge a large service trip fee plus repair costs. Without asking they told me that I would not be charged a service trip. Just the cost to repair the garage door. On a Saturday around 6pm. Unheard of. Noah arrived 10 minutes before the start of my repair service window. He was professional and kind. Noah went above and beyond. Not only did he repair what I had broken. Noah also reinstalled by garage door sensor that had snapped off when the garage door closed abruptly. He replaced wires and screws that were not adequate for the garage door. Noah even adjusted the belt on my garage door opener. Another DIY project. Quality company, quality products, quality employees. Noah, thank you! I appreciate how you treated me and the quality of service and repair. I hope you have an amazing Christmas and New Year!
- Janet Brown
Palm Valley, FL
Top notch service today! thank you Hayden for your hard work and expertise! Our garage works perfectly now. Highly recommend.
- Jennifer Teneyck
Ponte Vedra Beach, FL
Precision was excellent! They were out to repair our garage door within 3 hours of me calling. The Tech (Colton) did great work and had everything working in an hour. I highly recommend Colton and Precision Door!
- John Yuskis
Ponte Vedra Beach, FL
Great, fast service and my door works like new. Easy to schedule and came out same day on Saturday. Technician was friendly and knowledgeable and explained everything thoroughly. I found one of the old bolts to the ORB on my garage floor afterward so my only critique would be to be more cautious of that to prevent flat tires. Thank you for the great experience!
- Candace C
Ponte Vedra Beach, FL
I had used Precision 6-7 years ago on this same door and they were prompt, efficient, and fairly priced. This time was for a different problem, but again they were efficient, prompt and fairly priced. Both technicians were polite and knowledgeable.
- John Klug
St Johns, FL
Connor was very professional and knowledgeable. He did a great job explaining and completing the repair.
- Elaine Price
Ponte Vedra Beach, FL
Our service tech, Riley, was here when he said he would be, and was very personable and professional. He explained every step of the way and gave recommendations on product and installation. We very much appreciated the quick response from Precision Garage Door Service. Thank you! and Well Done! David and Cyd
- David Ferris
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Technicians: Riley Holloway-Heim
Ponte Vedra Beach, FL
We have used Precision since moving here in 2018 & have always experienced incredible, prompt service. The technicians are polite, well trained & very helpful. My tech today, Walter, was incredibly kind, prompt & very knowledgeable about his job. Thank you, Walter! I will continue to use this fine company for years to come.
- Gail Kittleson
St Johns, FL
Start to finish first class, all good . Taylor took the service call and did an outstanding job very efficient and got it all right the first time, thank you Taylor. Colton did an in-depth exam and diagnosed the problem and corrected same. Advised me and updated me continually during the service call. Again outstanding customer service skills. Both of these employees are indeed a credit to your organization. Thank you all!
- Jon Wrich
Ponte Vedra Beach, FL
Walter S. was my technician who was very thorough explaining his scope of work, as well as reviewing his completed work. I highly recommend him and Precision Garage Doors!
- Laurie
Ponte Vedra Beach, FL
We don't see this company often. The reason is they do excellent work at a reasonable price. They are quick to respond and don't push add on crap. Ponte Vedra long time resident.
- James Ross
St Johns, FL
Called on a Saturday morning to get help installing two new garage door openers and Riley showed up within an hour, installed both within a few hours and solved all my problems! Fantastic service, would recommend and would use again!
- Jason Carney
St Johns, FL
Excellent service. Professional and fast service. Highly recommended.
- Daniel Sanchez
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Ponte Vedra Beach, FL
Great job! Hayden was such a fantastic technician, offering great advice and making the installation super quick. Plus, his instructions were super helpful!
- Tricia Eger
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Technicians: Hayden Saari
Ponte Vedra Beach, FL
This was my second interaction with Precision. The opener was failing, and the torsion bar was reaching the end of its useful life. Both of these issues were thoroughly addressed with the installation of a new opener and opening system. The same day process from proposal to job completion was seamless. I highly recommend Precision Garage Door Service. Connor did a great job. He is a credit to Precision.
- Steve Kane
Ponte Vedra Beach, FL
Very please with the job done by Hayden
- Eli Walls
Ponte Vedra Beach, FL
Hayden was very professional and thorough with explanation and options for our repair job. He was knowledgeable and worked efficiently.
- Wendy Waller
St Johns, FL
Drew did an amazing job repairing my garage door. He was efficient and courteous. Definitely would highly recommend Precision Garage Door Service!
- Cherise Tyson
Ponte Vedra Beach, FL
We recently used Precision Garage Door Service for a repair on our garage door, and I couldn't be happier with the results! My garage door cable snapped unexpectedly on a Saturday afternoon, trapping cars inside. I called Precision Garage Door Service and spoke with a representative who was incredibly helpful and understanding. She offered to send a technician that afternoon but we opted for a technician to come out Sunday. The technician arrived exactly when he said he would. He was professional, courteous, and clearly an expert in his field. He quickly diagnosed the issue, explained the necessary repair in simple terms, and provided a transparent quote before starting any work. The entire experience from the initial phone call to the completed repair was seamless and stress-free. If you're looking for reliable, honest, and efficient garage door service, look no further than Precision Garage Door Service. Thank you for the excellent work!
- Ernest Liebre
Palm Valley, FL
Great experience and would absolutely recommend. Hayden was very knowledgable and helpful.
- Cody Anderson
Precision garage door services has always come thru for us. We've had a few issues with both our garage doors and openers. They arrived promptly and explained everything to us.
- Tamara Keegan