Andrew Butler
Average: 4.97 stars
Andrew Butler's Bio:
St. Augustine, FL
Jacksonville, FL
From the call I made to precision garage doors this morning, to the technician who serviced my garage door, everything went perfectly. The representative on the phone was friendly and polite, we got my appointment scheduled quickly. in less than an hour from my original phone call, the technician was on his way. The young gentleman is polite, respectful, and friendly. He recommended what needs to be fixed with no pressure to add additional services. It is nice to have people who are working in your home, be mindful of your needs. that is rare today. I would recommend Precision Garage Door to anyone. THANK YOU!
- Pam Ball
Jacksonville, FL
Drew did a great job in identifying some problems during our yearly review. We upgraded the springs which were 8 years old and received several discounts including 10% military. Precision Doors has been a good investment.
- Sam Berninger
Sawgrass, FL
Very professional
- Jerry Felty
Jacksonville, FL
I called Precision Garage Door Service because my door was not wanting to close after having been opened. It kept acting like something was obstructing closure. I had tried to troubleshoot the electronic beam but that wasn't the problem. I hoped it could be repaired.I called mid-morning and by very early afternoon technician Drew arrived at my house to begin his "investigation." He called ahead of time and arrived in a timely manner. He determined that the electronic panel was likely going bad. He was not trying to just make a sale. The door actually started to work again but there was no guarantee how long it would last. I was also unable to get it to stop mid-movement the way it was designed to operate so I decided to replace the opener with a new belt driven opener which is now operates significantly more smoothly and quietly. Drew did not pressure me or try to convince me to replace the garage door opener. He gave me feedback on his observations to help me make my own decision. He pointed out that the way the old chain was pulling might also be part of the problem. He also inspected the entire system and tightened some screws. He explained everything to me and answered all of my questions. Drew was polite, professional,considerate, and helpful. I have a junky garage and he was able to work around it while being careful and respectful of my property. I had used Precision for a successful repair back in 2019. Based on my favorable experience I highly recomment Precision.
- Adele Stewart
Service Provided:
Product:
Technicians: Andrew Butler
Jacksonville, FL
Outstanding service. Courteous, timely and professional. Price was reasonable and options were offered.
- Kristofor Parmley
St. Augustine, FL
Drew Butler was the technician who replaced two garage door motors at my home. He was polite, prompt, respectful and knowledgeable. He completed the work in under two hours. He explained the various options to me and I chose the one that worked best for my repair. And he has an air of trustworthiness about him that . Thus far I am very pleased with the scheduling the work and Drew.
- Kathryne Sheller
Jacksonville, FL
Tim was very nice and did a great job.
- Shelley LeBert
Jacksonville, FL
Quick response to my request. Very professional and nice technician. Did a good and fast job. I am very happy with your service in general.
- Otto Pedraza
Jacksonville, FL
This is the second time in 15 years we have used you guys. I would recommend your service to anyone who will listen. Not only did we get same day appointment, but the technician was on time, professional, and very knowledgeable of your product and service. We are very happy with your service and employees.
- Barbara Brizzee
Ponte Vedra Beach, FL
Scheduling was a breeze on their website. The technician Andrew came right on time, communicated the issue, and fixed it in just under 2 hours. Couldn't of had a better experience. Thank you!
- Shaya P
Jacksonville, FL
very professional clean cut employee, very helpful. love the opener very quiet.
- Virginia Powell
Jacksonville, FL
Andrew and Chad were GREAT! Professional and respectful from the moment they said “hello”. They replaced my door springs with care and expertise. I felt extremely valued as a customer.
- Wally Lovely
Jacksonville, FL
The service we received was excellent. Drew was an exceptional technician, he explained and demonstrated to us exactly what was wrong with our garage door. The repair was done promptly and thoroughly, leaving us as very satisfied customers. We were so delighted to hear how quiet our door opening was following his repair. We would definitely request his services should we ever need another garage door serviced. Thank you!
- The Mckay's
Jacksonville, FL
I had the best service and in a timely manner. Drew was a great technician. He was amazing!
- Joyce Dudley
Jacksonville, FL
Andrew was very professional and respectful. He showed me what was wrong with garage door and did a great job repairing it.
- Robert Osborne
Jacksonville, FL
Precision’s service technician, Andrew, arrived as scheduled and delivered excellent service. He quickly diagnosed the issue—a broken spring—replaced it, and thoroughly adjusted all components of the door mechanism. His work was highly knowledgeable and professional. I can strongly recommend the company, and if you are fortunate, Andrew will be your technician.
- Gianni Arcaini
Jacksonville, FL
Very quick and efficient. Same day service! Would recommend.
- Larry Rogers
St. Augustine, FL
The technician was super professional, super friendly, and instilled a great deal of confidence.
- Christine Burk
Jacksonville, FL
I chose Precision Garage Door to address the noisy, vibrating and struggling Linear opener. Drew called to let me know he would arrive in 30 minutes. I explained my concerns and left him to evaluate the current opener/springs. Drew explained what he found and the options. We came to an agreement and let him go to work. When he finished it was awesome how well it sounded and operated! Could not be happier. Highly recommend Precision Garage Door for repair work!
- Thomas Tillner
St Johns, FL
Drew did an amazing job repairing my garage door. He was efficient and courteous. Definitely would highly recommend Precision Garage Door Service!
- Cherise Tyson
St Johns, FL
Outstanding service! Andrew did a great job replacing my motor. Professional. Knowledgeable. Focused on customer satisfaction!
- Steven Bateh
Jacksonville, FL
Fast responce, fast service, Great personnel, Thank you!!!
- Harold Snow
Orange Park, FL
Great tech
- Jimmy Brantley
Jacksonville, FL
Our technician Andrew did an outstanding job. Very professional and explained in detail what the problem was. Replaced the broken parts very quickly and left everything clean. Would definitely recommend him to anyone.
- Raul Rivera
Jacksonville, FL
Drew is very helpful and attentive, very compassionate worker!!! Thank you so much for your hard work Drew! Your employer is very lucky to have you! Thank you so much for honoring the warranty, very smooth transaction. I will definitely do business with you guys again!
- THERESA BALTAZAR
Jacksonville, FL
Andrew Butler helped us and did so well by showing his knowledge on this part. Per my husband , springs and roller a were replaced and assured us that it is now safe to use it.
- Angelina Yap
Jacksonville, FL
Great job. Drew was nice and very skilled at his craft. I purchased just what was needed and ended up with a great upgrade from what I had before. Looks and works great.
- Rob Reid
Jacksonville, FL
Put in a request at 3 am, and a service tech was at my home by 8:30 AM. Very Professional, and was transparent on what the issue was, and what was needed to correct the issue. Was in and out under 2 hours. Highly recommend this service to anyone who is have garage door issues!
- Aaron Phillippi
Jacksonville, FL
Thank you Drew!!!!
- Maria Koury
The best, most honest garage door company in the area.
- Ken Cerotzke 1