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Reviews for Andrew Butler
John, we appreciate you taking the time to leave a 5-star rating for Precision Garage Door Service of Northeast Florida (St. Augustine). If you ever need assistance again, we're here to help.
Technicians: Andrew Butler
Service: General repairs & installation
was able to get an appointment easily. The tech was on time, and was able to fix my problem quickly. He found another, more serious problem, and fixed that also. Very professional and curteous tech
Glad everything went smoothly with your appointment, Colleen. Thank you for sharing your feedback about the professional and courteous service you received at Precision Garage Door Service of Northeast Florida (St. Augustine). We appreciate you choosing us, and hope you will think of us if you ever need help again!
Technicians: Andrew Butler
Service: General repairs & installation
Great product and installation. Technician was on time, friendly, courteous and proficient. A little pricey but worth the price.
Thanks for sharing your experience, Jeffrey. We're glad the installation met your expectations and our team provided prompt and courteous service. We appreciate your feedback on pricing and value your business with Precision Garage Door Service of Northeast Florida (St. Augustine).
Technicians: Andrew Butler
Service: Garage door consultation,General repairs & installation
Technicians: Andrew Butler
Service: General repairs & installation
Technicians: Andrew Butler
Service: Customer support
Ronald Jefferson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Every thing was great. The technician was very professional.
Technicians: Andrew Butler
Service: Garage Door Repair
Arrived in the window provided, with advance notice / confirmation, quickly assessed needs and quoted service options and completed the desired work in a timely manner. Friendly and easy to work with. Maybe a little more expensive than I’d hoped but not terrible.
Technicians: Andrew Butler
Service: General repairs & installation
The young man, Drew, who replaced the motor on my door was punctual, knowledgeable, friendly, and hard-working. I am happy with my new opener.
Technicians: Andrew Butler
Service: Garage door consultation
Adam Hagan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very friendly and professional service.
Van Nguyen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have used Precision Garage door before , was very happy with service . So this time my garage door was making so much loud noise. I chose to call Precision again. The technician who came was knowledgeable, he explained to me what needed to be done. I agreed with his proposal, the loud noise was gone . So far, very happy.
Nicole Burch
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We were able to get a timely appointment, and the guys that came out were great! Our problem was fixed promptly!
Technicians: Andrew Butler
Service: Garage Door Repair
Tom Rothenbuhler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The repair required by my garage door appeared to be beyond their skill level....They seamed to be much more interested in selling me a new door. The quote to repair my door was extremely high
Technicians: Andrew Butler
Service: Garage Door Repair
Anca Oakley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Incredible experience from start to finish. They were able to come out same day, and the technicians were very professional and efficient. Pricing was also reasonable and I will definitely be using them for any future needs.
Technicians: Andrew Butler
Service: Garage Door Opener Repair
Victor Kraenbring
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very disappointed on how business was approached on last visit I was intending to have a new garage door opener installed. The quote I was given was pretty outrageous. I have used your services before. Colton did a great job and was very satisfied that is why I called for your services again. I would enjoy a phone call from someone in upper management to discuss in detail why I didn’t use your services this time. Respectfully, Viktor Kraenbring 302-218-6699
Technicians: Andrew Butler
Service: Garage Door Opener Install
Carole Kasserman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very impressed with your company. I called and you had someone out here within a little over an hour. Diagnosed my problem and fixed it. Your technicians were extremely nice, professional and knowledgeable.They Went out of their way to be helpful and to help me understand what was wrong. I’m an 82-year-old woman and people are always trying to take advantage of me. Your guys were very polite and couldn’t do enough to help me move stuff out of the way. I’m very pleased with the job that they did. More companies need employees like the two guys that came out. I will definitely recommend your company to anyone who needs your service. Thanks for the excellent service Carol Kasserman
Denise Beauchamp
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew was excellent and very efficient. We are very pleased with the work he performed. He’s a credit and great asset to your company.
Technicians: Andrew Butler
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
The technician who replaced my torsion springs was very professional, pleasant, and competent. My only complaint was the price I payed was about $300-400 too much. Over $1000 for two new torsion springs on a double car garage with a single door is pretty outrageous.
Technicians: Andrew Butler
Service: General repairs & installation
Technicians: Andrew Butler
Service: General repairs & installation
Rick Alles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ray and Drew Wee incredible. Best service I've had with anyone in years. They made it happen for me.
Technicians: Andrew Butler
Service: Garage Door Opener Install
Your tech, was on time and very informative of my issue, (broken Spring) Andrew Butler went the EXTRA MILE to explain the complete repair process, and showed me how the spring was broken, I thought it was a programing issue. The job was done and completely tested for proper operation, professionally and very timely. If there were TEN rating Andrew would more then qualify for that rating.
Technicians: Andrew Butler
Service: General repairs & installation
Ken Cerotzke 1
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The best, most honest garage door company in the area.
Technicians: Andrew Butler
Service: Garage Door Opener Repair
Pam Ball
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
From the call I made to precision garage doors this morning, to the technician who serviced my garage door, everything went perfectly. The representative on the phone was friendly and polite, we got my appointment scheduled quickly. in less than an hour from my original phone call, the technician was on his way. The young gentleman is polite, respectful, and friendly. He recommended what needs to be fixed with no pressure to add additional services. It is nice to have people who are working in your home, be mindful of your needs. that is rare today. I would recommend Precision Garage Door to anyone. THANK YOU!
Sam Berninger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew did a great job in identifying some problems during our yearly review. We upgraded the springs which were 8 years old and received several discounts including 10% military. Precision Doors has been a good investment.
Jerry Felty
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional
Technicians: Andrew Butler
Service: Garage Door Opener Repair
Adele Stewart
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called Precision Garage Door Service because my door was not wanting to close after having been opened. It kept acting like something was obstructing closure. I had tried to troubleshoot the electronic beam but that wasn't the problem. I hoped it could be repaired.I called mid-morning and by very early afternoon technician Drew arrived at my house to begin his "investigation." He called ahead of time and arrived in a timely manner. He determined that the electronic panel was likely going bad. He was not trying to just make a sale. The door actually started to work again but there was no guarantee how long it would last. I was also unable to get it to stop mid-movement the way it was designed to operate so I decided to replace the opener with a new belt driven opener which is now operates significantly more smoothly and quietly. Drew did not pressure me or try to convince me to replace the garage door opener. He gave me feedback on his observations to help me make my own decision. He pointed out that the way the old chain was pulling might also be part of the problem. He also inspected the entire system and tightened some screws. He explained everything to me and answered all of my questions. Drew was polite, professional,considerate, and helpful. I have a junky garage and he was able to work around it while being careful and respectful of my property. I had used Precision for a successful repair back in 2019. Based on my favorable experience I highly recomment Precision.
Technicians: Andrew Butler
Service: Garage Door Opener Repair
Product: Belt Drive Garage Door Opener
Kristofor Parmley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Outstanding service. Courteous, timely and professional. Price was reasonable and options were offered.
Kathryne Sheller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew Butler was the technician who replaced two garage door motors at my home. He was polite, prompt, respectful and knowledgeable. He completed the work in under two hours. He explained the various options to me and I chose the one that worked best for my repair. And he has an air of trustworthiness about him that . Thus far I am very pleased with the scheduling the work and Drew.
Shelley LeBert
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tim was very nice and did a great job.
Otto Pedraza
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response to my request. Very professional and nice technician. Did a good and fast job. I am very happy with your service in general.
Technicians: Andrew Butler
Service: Garage Door Opener Install
Technicians: Andrew Butler
Service: General repairs & installation