Read what people are saying
about Precision Garage Door in:
Jacksonville, FL
Precision Garage Door of Jacksonvillehas received 3335 reviews, averaging 4.95 Stars:
Jacksonville, FL
Service Provided:
Product:
Technicians: Nate Lewis
Jacksonville, FL
Our garage door was getting stuck half way down when closing even when the motor was disengaged it would not close. Called Precision as they were willing to come the same day. Chad arrived and was kind and efficient. He had the door fixed as soon as possible. It was a great experience and I would highly recommend Precision for your garage door needs.
- Patricia Vannucci
Jacksonville, FL
The tech was extremely polite and helpful.
- Beverly Durand
Jacksonville, FL
Great service
- Gerald Augustine
Jacksonville, FL
I've used the company's services in the past. The technician (Riley), was very friendly and professional. Thank you again for your services.
- Barbara Brown
Product:
Technicians: Riley Holloway-Heim
Jacksonville, FL
Replaced and installed unnecessary parts. Gave two price quotes and when mentioned was higher than average, technician began removing items. Did not receive receipt or warranty via e-mail as promised.
- Ruth Brown
Jacksonville, FL
They do come out quickly. However, I think $940 to replace the springs are over priced. Plus the technical tried to sale me a whole list of things. If it had not been an emergency, I would have gone somewhere else!
- Doris Brady
Jacksonville, FL
Excellent service. Everything was done qualitatively, professionally and quickly.
- Sergei Tarasenko
Jacksonville, FL
Installed a Genie garage door opener. tec did a great job.
- bob petrilla
Jacksonville, FL
June/2022, Precision Doors installed 2 new Genie motors as well as all rails, and anything else need to do a complete install. Recently, one door started a clicking, and other made a jaring sound when opening. On 10/29, I called. Next appointment available was 10/30 , would not meet my schedule, so appointment made for 10/31, between 8-12. Later received note change to 8-10. At approximately 8:00, Tim the technician texted, and arrived at 8:27. 5 rating for punctuality He assessed my complaint and quickly started to determine problem. Explained in detail cost and how long job would take. 5 rating for professional Explanation Did not waste time and I was extremely satisfied. 5 rating for Satisfaction. If I owned a company, I would hire him. Precision Doors is fortunate to have a TOTALLY CUSTOMER FOCUSED employee. Thank you Walter 10/31/2024
- Walter Price
Service Provided:
Product:
Technicians: Tim Van Vuren
Jacksonville, FL
Gentleman came a few minutes early(called first), was very pleasant and professional
- Warren Childs
Jacksonville, FL
Great Job Thank you
- William Sweet
Jacksonville, FL
Wes gave us a great service for our garage door repair. He was knowledgeable, quick, and flexible with our work schedule. We will definitely use the service again when we need garage door upgrades or repairs.
- Josh Sellwood
Jacksonville, FL
Kyle Daley came out accessed our garage door. He was very professional, friendly, and thorough. He made sure I understood everything before he left and did a great job. I would definitely recommend him & the company.
- kelly carver
Jacksonville, FL
Exceptional customer service. I was very pleased with the explanations provided, making it easy for me to understand the best choice for my situation.
- Susan Singley
Jacksonville, FL
Wanted Liftmaster certified repair.
- Mike Quinn
Jacksonville, FL
Chad came out a did such a great job! He was extremely punctual, upbeat and not only programmed our remotes, but he did an adjustment and sprayed the rollers as well. We will be recommending Chad and Precision Garage Doors to our neighbors as well. Thank you Chad!
- Deb Thompson
Jacksonville, FL
We are a repeat customer because our last interaction was so positive. Dalton was our technician on this visit and he was AMAZING! Not only professional, but very efficient and knowledgeable. He gave us options to resolve our issue and we felt extremely confident in his guidance and completion of the job.
- Beth Spreitzer
Jacksonville, FL
Hayden made my day. He was on time in his beautiful and immaculate truck, eager to get to work. He listened attentively as I explained the problems, made some suggestions as to what might be going on, and offered possible solutions. My son-in-law (who had referred me to your company) came over and Hayden graciously took the time to explain the situation to him. I decided to go ahead with a new Genie and Hayden installed it promptly and efficiently. As I said before, Hayden made my day.
- Judith Pratt
Jacksonville, FL
I’ve used Precision for all my garage door service and repairs, since moving to Jax. They have always been prompt to respond and a fair price. They will continue to be my go to for any issues.
- Tina Shrack
Jacksonville, FL
I was very satisfied the the punctuality and the quality of work performed by Andrew and the explanation of all devices associated with the unit. He replaced immediate need and informed me of the other cost I might consider in the future to fully restore the door to mint condition.
- James Sweat
Jacksonville, FL
A family member had experience with Precision Door and recommended that I contact the company when I started having problems with my garage door. The technician arrived on time after giving me an “on-the-way” phone call. He let me explain my issues and we discussed different options without pressuring me toward a pre-determined one, giving me pros and cons for each one. Once I had made a decision, he got right to work and completed the job in the timeframe he had indicated. He demonstrated features of the opener and programmed the Home Link connection in my car. He was entirely courteous throughout the transaction and removed all construction and replaced materials. He left the work site in the same condition as when he arrived.
- Harriet Upton
Jacksonville, FL
Have done business with them before. Always fast reliable service.
- James Edmonds
Jacksonville, FL
The service man was very polite and concise. I just felt that at every turn, there was an attempt to “oversell” your services at An extremely high cost. I did feel he was doing his job. But your costs are too high and I would probably look elsewhere in the future.
- Joe Good
Jacksonville, FL
I received the best customer service in the business, from scheduling the appointment to the service technician. The service technician was perfect in every way. He educated me on preventive maintenance of my garage. I have the knowledge now, and if I need assistance, I will be sure to contact you all.
- Leslie Kiser
Jacksonville, FL
Excellent service -
- Cheri Salyards
Jacksonville, FL
The repairmen were professional, friendly and went above and beyond to make sure that I was satisfied and that everything was safe and working perfectly. I would recommend them to anyone who needs garage door work
- Donna Brown
Jacksonville, FL
Kyle Daley (my Technician) was great! Very honest, personable, knowledgeable and professional.
- Denise Beaty
Jacksonville, FL
I contacted Precision because my doors sensors were not working. I was shocked (and still am) that my 29 year old door had issues. It was actually the motor, not the sensors which made me feel better because I could not get the beam to work, turns out it wasn't me. Walter arrived, identified the problem, presented my options and installed a new motor and railing with belt drive. The unit is actually made in this millenium! He also identified and replaced two hinges that were failing and made needed adjustments. I wasn't thrilled with what I had to spend but am thrilled to know I have a door and opener that should last a while, maybe not 29 years but I'm pretty sure that will be someone else's issue. Thank you Walter!
- Randy Smith
Product:
Technicians: Walter Schnieder
Jacksonville, FL
Very quick response after calling for service appointment. Technician Nate Lewis was excellent. Very professional, courteous & knowledgable. Explained everything and was not in a hurry. Did an excellent job. Cleaned up everything. Made sure that I understood everything. Highly recommend Precision Door and especially Nate Lewis.
- STEPHEN PULDY
Everything was evaluated first. reviewed with me the issues found. Repair estimate was reviewed and after my approval repairs were done. The repairs were done efficiently and completely. Then everything was reviewed again with me and all questions answered. I was completely satisfied. I now have a garage door that opens and closes without waking up the entire Neiborhood.
- Keith Roach