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Reviews for Rey Gonzalez
A timely and professional service!
We appreciate your feedback, Beth. It is great to know the service was both prompt and handled with professionalism. Thank you for choosing Precision Garage Door Service of Jacksonville, and we are glad everything went smoothly for you.
Technicians: Rey Gonzalez
Service: General repairs & installation
I called Precision yesterday- My garage door system had been stuck by lightning. The Service Expert was at my house within an hour. He replaced my system!!! Wonderful Service!!!
It means a lot that you took the time to leave this review, Judith. We’re so glad our team was able to respond quickly and get your garage door system replaced right when you needed it. Thank you for trusting Precision Garage Door Service of Jacksonville and for sharing your experience. We appreciate your kind words!
Technicians: Rey Gonzalez
Service: General repairs & installation
Technician Rick was great. Very professional and courteous. He kept me updated during the entire installation process. I have used Precision Garage Door in the past and have had only good results. I recommend this company to everyone.
Your thoughtful review means a lot to us, Elouise. We're grateful you've chosen Precision Garage Door Service of Jacksonville more than once and that you trust us for your garage needs. It's wonderful to hear our team provided the professionalism and clear communication you expect. Thank you for recommending us and for sharing your positive experience.
Technicians: Rey Gonzalez
Service: General repairs & installation
I called at 10am, service tech showed up at 3pm the same day and installed a new garage door opener and showed me how to program the opener and car bobs. Pricing was competitive and service was great.
We appreciate you sharing your experience, Linus. It's great to hear the service technician was able to come out the same day and get your new garage door opener installed, as well as walk you through programming everything. Thank you for mentioning the competitive pricing and the positive service you received from Precision Garage Door Service of Northeast Florida (St. Augustine).
Technicians: Rey Gonzalez
Service: Garage door consultation,General repairs & installation
Awesome Job very professional highly recommend
It is great to hear you were so pleased with the level of professionalism and the work provided. Thank you for your recommendation and for trusting Precision Garage Door Service of Jacksonville with your garage door needs. We appreciate your feedback!
Technicians: Rey Gonzalez
Service: Garage door consultation,General repairs & installation
Great job and their staff is very professional. Dalton was my service agent and he was awesome. I really appreciate the pleasant spirit with this company. Be blessed and stay safe.
Thank you so much for sharing your kind words, Roderick. It’s wonderful to hear that Dalton and the team made such a positive impression and that you felt well taken care of throughout your experience. Your appreciation means a lot to everyone here at Precision Garage Door Service of Jacksonville.
Technicians: Rey Gonzalez
Service: Garage door consultation
Excellent service and very open with what was needed and the cost as well as other potential issues. Just fantastic !
We're glad to hear you were pleased with the service and the clear communication about your options and costs. Thank you for taking the time to share your experience with Precision Garage Door Service of Jacksonville. We appreciate your feedback and hope you'll think of us again if you need anything in the future!
Technicians: Rey Gonzalez
Service: General repairs & installation
Great service and fair price- awesome technician!!!!!!!!
Thank you so much for your kind words, Candice. It’s wonderful to hear that you were pleased with the service and found our technician awesome. We truly appreciate your feedback and support.
Technicians: Rey Gonzalez
Service: General repairs & installation
Service technician Rey did a great job, We discussed upgrading the garage door equipment, He clearly explained everything and providing me a quote for different options. He did not rush the job. He spent time to make sure it was done correctly and set up all the remotes. Rey Is an excellent technician and provides outstanding customer service.
Technicians: Rey Gonzalez
Service: Garage door consultation,General repairs & installation
Technicians: Rey Gonzalez
Service: General repairs & installation
Our Tech showed up within an hour of us calling and could not have been better! He worked very quickly to fix our issue. He even explained what he was doing as he was doing it so that I could have a better understanding of what had happened. If anyone ever asks me if I know a good place for a new garage door I have an answer now! Thank you!
Technicians: Rey Gonzalez
Service: General repairs & installation
Ray was amazing. Fast. Efficient. Kept me informed every step of the way. Would definitely recommend 100%. Excellent service!
Technicians: Rey Gonzalez
Service: General repairs & installation
Tech was very courteous and seemed to know what he was doing. In the end we purchased a whole new unit. However, when we received our bill, we noticed a $20. “fleet charge fee” that wasn’t mentioned by the company. In fact, the reason that we used them was because it mentioned on their website there was no charge for them to come out.
Technicians: Rey Gonzalez
Service: Garage door consultation,General repairs & installation
Technicians: Rey Gonzalez
Service: General repairs & installation
Rey was great. Very efficient professional and personal. He went over all my repair needs and gave me a quote before proceeding and was very polite when providing the quote. He was a great representative of your company.
Technicians: Rey Gonzalez
Service: Customer support,General repairs & installation
Carol Engl
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had used Precision before and was satisfied so I am a returning customer. The tech, Ray, assessed the problem after asking me what I was experiencing. Then he wrote up a quote for the proposed work, explaining my options so that I could decide what work to have done. Ray was friendly and knowledgeable. He continued to answer any questions that I might have. I am very satisfied.
Jim Wemett
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Rey was awesome and professional and personal. He represents your company A+ Thanks for quick snd same day service Jim
Alex Bastings
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had my garage door installed over 10 years ago by Precision and I called because I had such a good experience with the install. Our garage spring broke and I was able to get an appointment for the same day and had a technician out in less than 3 hours. Rey was very knowledgeable, personable, and did a great job.
Ray was a pleasure to work with - he diagnosed our problem quickly, gave me a detailed quote with a few pricing options, and was knowledgeable and pleasant to talk to. I would recommend him to anyone needing repairs on their garage door in the Jacksonville area.
Technicians: Rey Gonzalez
Service: Garage door consultation
Carolyn Collier- Ervin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The Technician, Ray explained my garage door issues so that I understood perfectly. His personality is amazing. Ray is definetly a keeper.
Technicians: Rey Gonzalez
Service: Garage Door Opener Repair
Ben Ross
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ray was a very personable, kind, knowledgeable, and attentive technician. He solved all of our problems, and was quick and efficient at a reasonable price. He is an asset to your company.
Technicians: Rey Gonzalez
Service: Garage Door Repair
Phil Mauffray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I damaged my garage door track with my car on a Sunday and could not close my door. I called Precision Garage Door and the office sent a technician within an hour. Rey Gonzalez was able to repair the track, straighten the bracket, and replace my rollers with longer ones. A knowledgeable technician with a good attitude and super skills. I would recommend for any garage repair.
Ivan Scott
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
First I must say that I didn't know Garage Door repairs were so expensive! I saw two different Garage Door Companies in a local magazine. I was more impressed with Precision Garage Door Service's website and customer reviews than the other company and gave them a call. They were at my house within 2 hours after the initial call. My Technician Rey Gonzalez was professional, knowledgeable, courteous and friendly. Although I wasn't a fan of the pricing, he was upfront on the final cost and saved me money where possible. I had a Garage Door Spring break and needed replacement. I decided to have both Springs, Cables and Bearings replaced. Everything was done to my satisfaction and I received a good parts and labor warranty. If I need future Garage Door services I would call Precision and ask for Rey Gonzalez!
Rey did an amazing job, he was friendly and knowledgeable. He arrived right on time and fixed the problem quickly.
Technicians: Rey Gonzalez
Service: Garage door consultation,General repairs & installation
John Gilliland
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I've been using Precision Garage Door for many years for yearly service on my 2 garage doors. I've used other garage door companies in previous years, and they were not nearly as good and thorough as Precision Garage Door. Precision Garage Door serviced my 2 doors this morning, and the tech did a great and thorough job. I am very satisfied with Precision Garage Door, and highly recommend them.
Technicians: Rey Gonzalez
Service: Garage Door Repair
Andy Gessells
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I got their name and number off of one of their service trucks checked their reviews on the internet and they had a 4.9. I called and scheduled a service appointment. They came the next day and gave me a quote that I accepted and they went to work. They had everything that was needed, finished the job. Their tech was awesome and I know why they have a 4.9 rating. I highly recommend this company. Great job!
Technicians: Rey Gonzalez
Service: Customer support,General repairs & installation
Lisa Werkmeister
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Garage Door took great care of our rental property garage issue. The technician was professional and friendly and resolved an issue we'd been dealing with for months. We will definitely be using them again in the future!
Technicians: Rey Gonzalez
Service: Garage Door Opener Repair
Michael Osborne
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I read the reviews then called them. The lady took my information. 25 mins later Ray called to advise me he would arrive. 6 mins later he was on the the job. Broken spring and worn coils. 1 and 1/2 hours later he had replaced and finished. This is a first class operation from the receptionist to Ray. A bit pricy but very professional, highly recommend them.
Technicians: Rey Gonzalez
Service: Broken Garage Door Spring Repair
Jane Horwat
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Rey did a wonderful job on our garage door.Rey couldn’t have been anymore helpful and explained everything that he was doing to the garage door. If we have any problem with the door I would be happy to see him come to the house again.
Technicians: Rey Gonzalez
Service: Garage Door Repair