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Reviews for Rey Gonzalez
My garage door opener did not work. I had new batteries put in and it still did not work. The garage door would only open from the wall unit inside the garage. Finally, I called Precision who I used previously and the Technician, Jack, took the emergency call. Jack was very professional and knowledgeable about my garage door situation and recommended installing a new unit. He did a great job! The door works even better than when I moved in years ago...not a lot of noise. I feel comfortable with Precision. They're a good company.
It is wonderful to hear your garage door is now working even better than before, Sherry. We appreciate you sharing these details about your recent experience and thank you for your continued trust in Precision Garage Door Service of Jacksonville. It is great to know our team was able to quickly diagnose and resolve the issue so thoroughly. Your feedback means a lot to us.
Technicians: Rey Gonzalez
Service: General repairs & installation
Rey, the garage door professional, arrived promptly and wasted no time in explaining to me what needed doing and the cost estimate, plus he offered me options to save on my expenses. This gent IS a professional. He said the job might take an hour or so, but I noted that he completed the job in less. I examined his work and sure enough, as he assured me earlier, the repair is solid and sturdy. I am happy and my wife will be pleased. I want to thank the Manager who handled my work order and for sending us a "squared-away" specialist. Lastly, thank you, Rey, for a job very well done!!
Jonathan, it is wonderful to hear how smoothly your garage door repair went. We're glad our team member arrived on time, explained everything clearly, and provided ways to help save you money. Thank you for taking the time to share your satisfaction and for recognizing the efforts of both our specialist and our manager at Precision Garage Door Service of Jacksonville. We appreciate your trust in us and are happy your repair was completed efficiently.
Technicians: Rey Gonzalez
Service: Garage door consultation,General repairs & installation
Thank you for taking the time to leave a review, Clifford. We appreciate your feedback and are glad you chose Precision Garage Door Service of Jacksonville. If you ever need assistance again, we'd be happy to help.
Technicians: Rey Gonzalez
Service: General repairs & installation
I have been in Jacksonville all of my life. When it comes to garage door openers, I highly recommend Precision garage door service of Jacksonville. They are, by far, the best company around for all of your garage door needs. My wife and I have used them several times. Our latest service call was yesterday. My wife and I would like to give a huge shout out to Ray , the technician who serviced our garage door yesterday. He went above and beyond our expectations. He takes on every job as if it was for his own home. Extremely knowledgeable, professional, and friendly. You want your garage door done right? Call Precision garage door service of Jacksonville. You will be glad you did.
Dave, it means a lot to hear such a glowing recommendation from a lifelong Jacksonville resident. Thank you for sharing your ongoing experiences and for mentioning how our team made you and your wife feel taken care of every time, especially during your latest service. We appreciate your trust in Precision Garage Door Service of Jacksonville and are glad our team member delivered the knowledgeable and friendly service you described. Your feedback truly motivates us to keep setting the bar high for our local customers. We'd be honored to help with any garage door needs you have in the future!
Technicians: Rey Gonzalez
Service: Garage door consultation,Customer support
Our technician (Ray) was EXCELLENT! Prompt, professional, courteous, knowledgeable & polite! A terrific experience!
We’re so glad to hear you had such an outstanding experience with our team member. Thank you for trusting Precision Garage Door Service of Northeast Florida (St. Augustine) and for taking the time to share these generous comments. We’d love to welcome you again if you ever need our help in the future!
Technicians: Rey Gonzalez
Service: Garage door consultation
Fast, professional and personable service by the installation technician.
It is great to hear the installation went so smoothly and that our team member made a positive impression. Thank you for highlighting the prompt and professional service. We appreciate you choosing Precision Garage Door Service of Northeast Florida (St. Augustine) and hope you keep us in mind for any future needs!
Technicians: Rey Gonzalez
Service: General repairs & installation
Technicians: Rey Gonzalez
Service: Garage door consultation,General repairs & installation
Came out the same day as I called Inspected opener and determined it was at the age of replacing They wrote up an estimate and replaced that same afternoon Very well organized company Very friendly and professional Definitely recommend them for any work needed
We appreciate you sharing these details about your experience, Gary. It’s great to hear that everything from the same-day response to the quick replacement and estimate went smoothly for you. Thank you for highlighting our team’s professionalism and the organization you noticed throughout the process. Your recommendation means a lot to us at Precision Garage Door Service of Northeast Florida (St. Augustine), and we’re glad we could help when you needed it.
Technicians: Rey Gonzalez
Service: Garage door consultation
Great experience and exceptional service by the technician. I have had repairs by Percision in the past on a second door. Each time they have been fast and reliable.
It is great to hear you have consistently had positive results with our team, Darrin. Thank you for trusting Precision Garage Door Service of Jacksonville for your repairs and for sharing that we've been quick and dependable each time. We appreciate your kind words and hope you continue to rely on us whenever you need garage door service.
Technicians: Rey Gonzalez
Service: General repairs & installation
I'm very happy with the knowledge and kindness from Gonzalez Reynal, the technician. He took the time to explain everything in detail so I could understand, recorded all his work so I could see what he doing. Any questions I have got answers. He have a lot of patience, I know he can be trust. One happy customer. Thank you Gonzalez.
It means a lot to read such thoughtful feedback about your experience. We're glad our team member was able to provide clear explanations and patient, knowledgeable service, making sure all your questions were answered and that you felt fully informed throughout the process. Thank you for choosing Precision Garage Door Service of Jacksonville and for sharing your positive experience. One happy customer makes our day!
Technicians: Rey Gonzalez
Service: Garage door consultation
A timely and professional service!
We appreciate your feedback, Beth. It is great to know the service was both prompt and handled with professionalism. Thank you for choosing Precision Garage Door Service of Jacksonville, and we are glad everything went smoothly for you.
Technicians: Rey Gonzalez
Service: General repairs & installation
I called Precision yesterday- My garage door system had been stuck by lightning. The Service Expert was at my house within an hour. He replaced my system!!! Wonderful Service!!!
It means a lot that you took the time to leave this review, Judith. We’re so glad our team was able to respond quickly and get your garage door system replaced right when you needed it. Thank you for trusting Precision Garage Door Service of Jacksonville and for sharing your experience. We appreciate your kind words!
Technicians: Rey Gonzalez
Service: General repairs & installation
Technician Rick was great. Very professional and courteous. He kept me updated during the entire installation process. I have used Precision Garage Door in the past and have had only good results. I recommend this company to everyone.
Your thoughtful review means a lot to us, Elouise. We're grateful you've chosen Precision Garage Door Service of Jacksonville more than once and that you trust us for your garage needs. It's wonderful to hear our team provided the professionalism and clear communication you expect. Thank you for recommending us and for sharing your positive experience.
Technicians: Rey Gonzalez
Service: General repairs & installation
I called at 10am, service tech showed up at 3pm the same day and installed a new garage door opener and showed me how to program the opener and car bobs. Pricing was competitive and service was great.
We appreciate you sharing your experience, Linus. It's great to hear the service technician was able to come out the same day and get your new garage door opener installed, as well as walk you through programming everything. Thank you for mentioning the competitive pricing and the positive service you received from Precision Garage Door Service of Northeast Florida (St. Augustine).
Technicians: Rey Gonzalez
Service: Garage door consultation,General repairs & installation
Awesome Job very professional highly recommend
It is great to hear you were so pleased with the level of professionalism and the work provided. Thank you for your recommendation and for trusting Precision Garage Door Service of Jacksonville with your garage door needs. We appreciate your feedback!
Technicians: Rey Gonzalez
Service: Garage door consultation,General repairs & installation
Great job and their staff is very professional. Dalton was my service agent and he was awesome. I really appreciate the pleasant spirit with this company. Be blessed and stay safe.
Thank you so much for sharing your kind words, Roderick. It’s wonderful to hear that Dalton and the team made such a positive impression and that you felt well taken care of throughout your experience. Your appreciation means a lot to everyone here at Precision Garage Door Service of Jacksonville.
Technicians: Rey Gonzalez
Service: Garage door consultation
Excellent service and very open with what was needed and the cost as well as other potential issues. Just fantastic !
We're glad to hear you were pleased with the service and the clear communication about your options and costs. Thank you for taking the time to share your experience with Precision Garage Door Service of Jacksonville. We appreciate your feedback and hope you'll think of us again if you need anything in the future!
Technicians: Rey Gonzalez
Service: General repairs & installation
Great service and fair price- awesome technician!!!!!!!!
Thank you so much for your kind words, Candice. It’s wonderful to hear that you were pleased with the service and found our technician awesome. We truly appreciate your feedback and support.
Technicians: Rey Gonzalez
Service: General repairs & installation
Service technician Rey did a great job, We discussed upgrading the garage door equipment, He clearly explained everything and providing me a quote for different options. He did not rush the job. He spent time to make sure it was done correctly and set up all the remotes. Rey Is an excellent technician and provides outstanding customer service.
Technicians: Rey Gonzalez
Service: Garage door consultation,General repairs & installation
Technicians: Rey Gonzalez
Service: General repairs & installation
Our Tech showed up within an hour of us calling and could not have been better! He worked very quickly to fix our issue. He even explained what he was doing as he was doing it so that I could have a better understanding of what had happened. If anyone ever asks me if I know a good place for a new garage door I have an answer now! Thank you!
Technicians: Rey Gonzalez
Service: General repairs & installation
Ray was amazing. Fast. Efficient. Kept me informed every step of the way. Would definitely recommend 100%. Excellent service!
Technicians: Rey Gonzalez
Service: General repairs & installation
Tech was very courteous and seemed to know what he was doing. In the end we purchased a whole new unit. However, when we received our bill, we noticed a $20. “fleet charge fee” that wasn’t mentioned by the company. In fact, the reason that we used them was because it mentioned on their website there was no charge for them to come out.
Technicians: Rey Gonzalez
Service: Garage door consultation,General repairs & installation
Technicians: Rey Gonzalez
Service: General repairs & installation
Rey was great. Very efficient professional and personal. He went over all my repair needs and gave me a quote before proceeding and was very polite when providing the quote. He was a great representative of your company.
Technicians: Rey Gonzalez
Service: Customer support,General repairs & installation
Carol Engl
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had used Precision before and was satisfied so I am a returning customer. The tech, Ray, assessed the problem after asking me what I was experiencing. Then he wrote up a quote for the proposed work, explaining my options so that I could decide what work to have done. Ray was friendly and knowledgeable. He continued to answer any questions that I might have. I am very satisfied.
Jim Wemett
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Rey was awesome and professional and personal. He represents your company A+ Thanks for quick snd same day service Jim
Alex Bastings
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had my garage door installed over 10 years ago by Precision and I called because I had such a good experience with the install. Our garage spring broke and I was able to get an appointment for the same day and had a technician out in less than 3 hours. Rey was very knowledgeable, personable, and did a great job.
Ray was a pleasure to work with - he diagnosed our problem quickly, gave me a detailed quote with a few pricing options, and was knowledgeable and pleasant to talk to. I would recommend him to anyone needing repairs on their garage door in the Jacksonville area.
Technicians: Rey Gonzalez
Service: Garage door consultation
Carolyn Collier- Ervin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The Technician, Ray explained my garage door issues so that I understood perfectly. His personality is amazing. Ray is definetly a keeper.
Technicians: Rey Gonzalez
Service: Garage Door Opener Repair