Read what people are saying
about Precision Garage Door
Precision Garage Door of Jacksonvillehas received 114 reviews, averaging 4.00 Stars:
St. Augustine, FL
Jacksonville, FL
Hello, rating based on technician who was professional and did a great job. Would like a manager to call me regarding the misinformation given by customer service and overall experience. My cell is 904.742.2417 Thank you, Paul
- Paul Shami
Jacksonville, FL
Chad, our service technician, was extremely helpful, courteous, and professional. Thank you very much for the excellent service! JMatteu
- Jose Matteu
Jacksonville, FL
Michael G. arrived right on schedule and checked out my current door opener. I had a list of questions ready to ask him about and he responded to every one with explainations. After a very detailed discussion he assisted me in deciding to install a new unit rather than trying a fix (the orig. unit was about 18 years old). I then selected which model I wanted, and Michael went to work on installing the new unit. He is a hard worker and worked quickly to get me up and running. I liked Michael very much and felt safe and comfortable having him in my home. Your company should be proud of having such a pleasant, personable and experienced person in your employ! I would recommend your company based on Michaels performance and personal characteristics!
- Elizabeth
Service Provided:
Product:
Technicians: Michael Gavandalli
Jacksonville, FL
I had used Percision Door in the past. This time was a bit more ergent, as the door broke on the way down and was unable to get the car out. It was very easy to make an appointment on line. I had an appointment for between 8-10AM. Cameron my technician called to let me know he was on his way at 7:45. He was so kind and polite, very professional and knew right away what the issue was. Gave me an estimate before doing any work so there was no surprise at the end, Precision Door you should be greatful to have such a wonderful employee as Cameron. Thank You Cameron
- Barbara Powell
Jacksonville, FL
My experience today with Precision was great. Called at 2:30 pm. and had a technician at my door by 4 pm. Chad was my service technician and did a phenomenal job. Thank you very much Precision!
- Cathy Rottmann
Jacksonville, FL
Fair price fast ,courteous and knowledgeable
- Dan Mims
Fleming Island, FL
The tech was right on time and fixed the problem better than I expected . Very personable and well versed Great job!
- Russell Howard
Jacksonville, FL
Kaleb was very efficient and knowledgeable. He answered all my questions. Great work although a bit on the pricy side. Mike Z
- Mike Zonis
Product:
Jacksonville, FL
They have taken care of us and showed up early. When you hear between 8 to 10 it usually is 11:30 when other vendors show up. Precision showed up at 8a. Love it.
- Roger Gauthier
Product:
Jacksonville, FL
The service was great from the phone employee to the installer It was called in and fixed the same day! He had a great attitude towards me and took pride in his work!
- Russell Geddings
Product:
Fernandina Beach, FL
Excellent service, from making an appointment to completing the job. Service technician was superb. He explained everything and gave me choices. Next time I will use Precision again.
- Michael H.
Jacksonville, FL
I had used Precision Door a few years ago to replace springs in my double garage door. Recently the spring on my small door broke and I contacted them again. I was told someone could be there within an hour to two hours. Wesly called me when he was 30 minutes away. Upon arrival he went over the options I could select for the repairs. Once we agreed he went to work a repaired the door. In addition, he was professional and friendly and did a great job. I had to compliment him on his work. It is so hard to find people with a good attitude and work ethic. Thanks.
- Don Likens
Product:
Jacksonville, FL
Michael is a dependable and knowledgeable technician. He knows what is wrong with the unit and how to correct them. Always making sure to explain to the customer the whole process. He has a polite demeanor in him. Job well done. Thank You.
- Aurora Raagas
Service Provided:
Product:
Technicians: Michael Gavandalli
Jacksonville, FL
The technician did a good job of explaining what was wrong and the options I had concerning the repairs of the garage door.
- Evelyn Delgado
Product:
Jacksonville, FL
very good Thanks
- Janet Ford
Product:
Jacksonville, FL
We chose Precision because we needed garage door service in the past and the service we received from Precision was very good. This experience proved we were right to call you again. In this case, Kaleb King was an exemplary representative of your organization. He was friendly, professional and very knowledgeable. He answered our questions completely and concisely. He didn't deliver a 'hard pitch' to upsell us on additional equipment/services, but instead, provided us with valid information that allowed us to make the decision to replace some of the system hardware. I was in Hotel operations and sales for 30+ years. Kaleb displayed the high level of customer service, sound communication skills and polished professionalism I would look for in my employees. Thank you
- Joseph Mclaughlin
Product:
Fruit Cove, FL
Great service, recommended.
- Alex B.
Ponte Vedra Beach, FL
Delighted by eventual response to my call to repair a keypad issue. Colton was able to fix the problem quickly and efficiently. Reason for "eventual" is that I received no response to my initial online request for an appointment thru the PD website. Apparently, there is little connection between the website and the local office which needs to be addressed. Otherwise, great service!
- Paul Walther
St Johns, FL
Very fast response. Technician was very nice and professional. Was very satisfied
- Beverly Denby
Ponte Vedra Beach, FL
Hayden was professional and courteous. He explained what needed to be done and did it quickly and efficiently.
- Howard Alterman
Jacksonville, FL
feel good about the repairs. thanks.
- Don Toohey
Jacksonville, FL
Chad diagnosed the problem immediately and repaired it quickly. Enjoyed talking with him having him work on my door.
- DIANE STEPHENS
Ponte Vedra Beach, FL
Have used your services previosly
- Barry Gruber
Jacksonville, FL
I would like to say Tim, the technician that visit my home on 1/25/23 was very nice. He explain the details very clearly on the various types of garage openers that will work best for me. I appreciate Tim's expertise and his kindness toward me during his visit to my home.
- Yvonne Whitfield
Jacksonville, FL
Well reviewed, was never offered a choice garage door openers why? Work was explained and completed quickly. My garage door opener suffered some form of electrical surge. Surprised that a surge protector was not offered.
- Stephen Kelly
Ponte Vedra Beach, FL
Colt was very professional and personal.
- Mike Haynes
Jacksonville, FL
I had a problem with my garbages door closing. Back on Feb 24 2022 made an appointment. The repairman came tweaked the door senors and ran off. No more than 15 minute. A few weeks later I had the same problem. I was hesitant to call Precision and suffered with the problem. I gave Precision another try and Michael G came over looked at the problem careful and solved the issue. You should train your repairman to follow his work ethics.
- Angel Cruz
St. Augustine, FL
We had noticed that our garage control box was failing, from time to time, to open the garage door. (The wireless controller in the car was always working.) 1. We called, and the technician came out. He seemed to do a good overall review. He found a poorly connected wire attached to the back of motor assemble. Unfortunately, he never saw a real failure while he was here. But, it looked like maybe he had fixed it. 2. Within a very few days, we had some more of the same failures (although they were not quite as often as before). 3. So, we called again, and he came out. He had concluded that the problem was in the motor assembly itself, and he said that the only solution was to replace it with a new motor system. So, we had him do that. So far, we have had no more problems since he installed the new assembly. We do also note that the overall noise does seem to be a bit less noisy.
- Jim Kennedy
Product:
St Johns, FL
You came and performed the work requested. I have never received a bill for this for my records and also a confirmation that I also paid for some other work to be done. Please have the person who came out to send me this information by email which he said he would do. Thank you. 4
- Patricia Adams
Excellent job done quickly and well. Garage door was creaking and noisy. They determined the problem and fixed it and were very nice to work with. Would have both of them again. Ian and Maureen
- Ian Dyson