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Read what people are saying
about Precision Garage Door

Precision Garage Door of Jacksonville
has received 89 reviews, averaging 4.00 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well reviewed, was never offered a choice garage door openers why? Work was explained and completed quickly. My garage door opener suffered some form of electrical surge. Surprised that a surge protector was not offered.
Stephen Kelly
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Colt was very professional and personal.
Mike Haynes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a problem with my garbages door closing. Back on Feb 24 2022 made an appointment. The repairman came tweaked the door senors and ran off. No more than 15 minute. A few weeks later I had the same problem. I was hesitant to call Precision and suffered with the problem. I gave Precision another try and Michael G came over looked at the problem careful and solved the issue. You should train your repairman to follow his work ethics.
Angel Cruz
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had noticed that our garage control box was failing, from time to time, to open the garage door. (The wireless controller in the car was always working.) 1. We called, and the technician came out. He seemed to do a good overall review. He found a poorly connected wire attached to the back of motor assemble. Unfortunately, he never saw a real failure while he was here. But, it looked like maybe he had fixed it. 2. Within a very few days, we had some more of the same failures (although they were not quite as often as before). 3. So, we called again, and he came out. He had concluded that the problem was in the motor assembly itself, and he said that the only solution was to replace it with a new motor system. So, we had him do that. So far, we have had no more problems since he installed the new assembly. We do also note that the overall noise does seem to be a bit less noisy.
Jim Kennedy
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You came and performed the work requested. I have never received a bill for this for my records and also a confirmation that I also paid for some other work to be done. Please have the person who came out to send me this information by email which he said he would do. Thank you. 4
Patricia Adams
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A keypad was installed; however I did not receive an estimate prior to job.
Alena Bennett
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was timely and competent price was reasonable
Eduardo Morales
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a garage-door opener installed on Feb. 3, 2022, and I couldn’t be happier. There was no way I could possibly lift that door open before the opener was installed. Reggie, the tech who installed it, was completely professional, knowledgeable and very friendly. The only problem was that I had a hard time getting the model number and serial number required to register my warranty. They should have been included on my receipt or invoice, or on the owner’s booklet that came with the opener.
Marci Elliot
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Replaced both springs, make sure the price is agreed upon before service.
Marcelle Bosco
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, price point high
Ken Maloney
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had the Garage door in the warehouse..Did not have to wait 6 weeks to install
Patricia Robinson
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just had a question about rather or not an adjustment could be made to my garage door.
Dave Campbell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So far it is operating as it should. I can now open it if the electricity goes out. Jason made some adjustments/corrections that the last tech missed.
Deborah McIntosh
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response to a garage door spring break.
Fred Kyle
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door opener stopped working. The door would only go up about a foot and then stop. Called Precision and they were able to come out the same day. That was great. The problem was a broken spring or something like that. Since the original opener was of a different brand they couldn’t fix the broken spring but then could replace it. So they replaced the spring mechanism and it works better then ever. Super smooth. Took them about 45 minutes to do the work. The reason for 4 stars vs. 5 was that I felt it was a bit expensive for what was done. It cost $450. Overall I am happy that they came out quickly and fixed it quickly and did a good job but wish it was not so expensive.
Laura Alvarez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for coming out so quickly! Wes was extremely helpful and I will definitely be calling Precision again if needed in the future.
Regina Terrell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional, courteous and thorough. Love my new garage door. I can operate door from anywhere and my garage is much cooler. This my 2nd door from Precision Garage Door.
Linda Lefebvre
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Positives: Very professional organization from top to bottom. The girl who took the initial call got a guy out the same day; he, in turn, showed up promptly and worked quickly, efficiently, and cleanly. They were both courteous and knowledgeable. That doesn't happen by accident, especially these days. The new opener is quiet and better than the one I had. Negatives: I have an issue with the new keypad. It is a downgrade from what I had. It doesn't allow guest codes, and it also needs a code to close the door from outside. I would have liked to have known beforehand if a better keypad was available, I'd have paid for it. We go in and out of our garage door a lot - it is our main point of ingress and egress - and don't normally used the car remote. So keying in code to close the door every time is tedious, and changing the code every time we want to let a guest in is not good either. I made this known to customer service, the technician contacted me and said he would look into options and then never called me back. One star ding for that. Overall very positive, but the issues I mentioned will be an every day reminder that they didn't follow through.
John A.
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Reggie Davis was very professional. Laid out everything that was supposed to be done. I felt he was honest with me. He also gave me suggestions to improve the system. He is good guy!!!
Mac Auguste
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As Usual , excellent / prompt service to install a new key pad ,,, Your technician was friendly & obviously very knowledgeable
Jack Williams
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

George was very courteous and knowledgeable.
Richard Rivera
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shane did a really good job. he is a hard worker
Robert DeAngelo
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an emergency with my garage door falling off its tracks back in August 2011. Precision responded immediately and came out and repaired my door. It really saved the day at that time. Keeping that timely response in mind, I contacted Precision to replace broken rollers on my 34 year old door. Upon arrival it was discovered that main door spring was also broken. Received complete over haul to include;new spring system, new rollers, new opener/remotes, and a ton of alignments and much needed safety checks. The technician was fantastic and very professional. He's a KEEPER. Thank you for such great service. I will refer your firm to anyone in need of garage door service/maintenance. I am very happy with my servicing.
Charles McLendon
Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike is definitely 5+ stars in professionalism, product knowledge, & install/service expertise! On the other hand, your products are a little too overpriced, I think - It must be the consequences for buying a lifetime warranty. 250$ each for springs?.. 90$ for a pair of cables?... and so on!. So in my opinion, I can only offer you a 3- stars in cost-effectiveness. Because of your service quality, I will definitely consider you again in the future. Thank you!
Abraham Vinoya
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The site was very informative, but I could not get to give me a quote.
Wayne Schmelz
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great service, Shawn the technician was great. Diagnosed the problem and sold me the package deal to replace springs, cables, etc. Good service but expensive....
John & Donna Parrish
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our door opener was 25 years old and the drive belt had come off. The repairman said it was a “dinosaur” and sold us a $696 new opener with WiFi. He was early getting to our house and worked very quickly doing a great job. He explained the new wall remote and said we needed to download the app so we could use our phones, if needed, to open/close the door. After he left, getting the app installed and working on the first of two phones was simple, as he said. The second phone was not so easy. My only suggestion would be that if a new system is installed at a home where the residents are over 50, that the repairman stay and make sure it is completed. We finally called the company and they had someone call us back who was most helpful. Both phones now work and we are happy. Another note...we had seen on TV that the service call was free. We failed to mention the ad and were told we would be charged $49. I called back to question that and was told you have to mention the ad. (We didn’t remember hearing that on the ad.)They then said they would remove the service charge, which was great...so make sure you mention the ad!!!
MBur
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very friendly and fast service even on weekends
Chris Kohn
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As always great service!
Paul Haas
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good
Stuart Hicks
Service Provided:
Garage Door Opener Repair
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