Cameron Mackenzie-Lewis

I replaced my broken door opener chain and needed my travel limits adjusted. After the first adjustment the tech made, it snapped my new chain. And of course he didn’t have a replacement. Stuck between a rock and a hard place, had to have a new opener installed. Charged me $799.00, my advice is definitely shop around before committing.

- Michael Hardiman

Thank you for sharing your experience, Michael. Feedback like yours is important and helps us better understand where we can improve. We're sorry to hear that your service did not go as expected and that this caused inconvenience for you. If you have any additional details you'd like to share, we welcome your input and appreciate the opportunity to learn from your experience.

Cameron was professional, knowledgeable and did an amazing job.

- Karen Hoffman

Thank you for sharing your feedback, Karen. We're glad our team member made such a great impression and that your experience with Precision Garage Door Service of Jacksonville was so positive. We appreciate you choosing us and hope to serve you again in the future.

- Osvaldo Collazo

We're grateful you chose Precision Garage Door Service of Jacksonville and appreciate you taking the time to leave a review. Thank you for your support!

Extremely well done. Explained how and why thing’s in the garage had to be changed. Very nice gentleman.

- Patti Thames

Cameron is a great tech and the door now works perfectly!

- John Chellemi

The installer was on-time, knowledgeable and polite. He fully explained everything before the installation and quoted a price in a professional way. We a LiftMaster and a MyQ installed. We would rehire.

- Susan Robertson

Cam was super awesome! He was super polite and kind, and we chatted a little bit about video games while he worked on my garage door! Was super fast, same day, and was able to replace my garage door opener with no issues. I really appreciate the five star service. No need to look anywhere else, these are your guys! Got a shout out my guy Korndog as well, He's one of the lead guys there and he is super kind and professional! In a world where so many things are so hit or miss, and you don't know what kind of level of service you're going to get when you call somebody out, it's nice to know that there's a place still that values customer service and putting the customer first. Thanks again Cam and Korndog!

- Luke Meara

Very professional! Did several tests and explained the diagnosis clearly. Would recommend to anyone!

- Paul Scull

Amazing service I received a call from the technician within 5 minutes of my call he gave me his arrival time and quickly assessed the problem and completed the replacement of my spring. I already referred my neighbor 2 days after my repair.

- Dawna Maffett

Tech Cameron was just superb! Professional and friendly he completed all work in a timely and outstanding manner. Highly recommend their services.

- Robert Clery

Our old garage door opener had been failing and after 15 years it was time. We called PRECISION and a real person picked up right away! They came out the next day (they would’ve come that day, but we weren’t home). Cameron inspected it and explained why the chain popped off and showed the bits of the gear grinding metal on top of the opener. Turns out the wood door was too heavy for the small machine. We wanted to keep the old door a bit longer so he gave us a several options. We learned about video surveillance models but I just wanted a regular opener. So we talked about two powerful openers and even a light commercial one. No pressure, just explained the differences. We went with the light commercial belt driven opener and it is awesome. So quiet! Cameron did such a nice job of explaining the process of installation, was very neat, and even programmed all our cars and changed our keypad on the outside of the garage and programmed that too. He tuned up and tightened the old door too! He was super polite and skilled making us feel confident with our choice - not to mention the warranty on their work and the opener itself. Would recommend to family and friends anytime!

- Mario Decunto

Cameron did a Great job. This was for a rental property and he was able to take care of everything without me even going to the property. Great customer service!

- Darcy Covington

Cameron did a great job getting the new sensors installed and working!

- chris cormack

Cameron did a great job fixing our garage door! We had just moved in and we were having trouble with the door not closing. Cameron took care of everything. We are very pleased! The office staff was very helpful and nice. Cameron arrived when scheduled. I highly recommend this company!

- Sally Frenz

Service member Cameron did a great job.

- Doug Corbett

Cameron was amazing he explained everything that he was doing and why and gave great advice on how to keep up with my garage door and I would gladly recommend the company to anyone

- Dee Randolph

Your Prompt service was excellent.

- Ronald McIntosh

Our technician, Cameron , was professional, courteous and personable. He expertly explained the situation and, after we agreed, replaced the spring and got the garage door working properly. Highly recommend. He was on time and efficient.

- Kim Russo

Kalen King is the man! My spring had snapped, bearings and rollers had failed, the whole mess. It was abundantly clear he’s handled this a million times and had everything straightened out very quickly. Excellent experience with this company.

- Zachary Smith

Precision Door came to the rescue within just 2 hours after we had a spring snap & cables fall loose and so our only car was trapped inside our garage! Thankfully it happened on a weekend, but we were getting ready to leave town and needed to be able to get our car out- and the garage fixed!- as quickly as possible. Even though we are renters, Precision worked directly with us and has a great process to notify our landlord automatically & thankfully our landlord is super responsive and approved the work right away. Our service tech Cameron was very professional and friendly and we had a nice chat about his Scottish background. Highly recommend!

- Carolyn Lyman

I chose Precision Garage Door Service because of the word of mouth reviews I received when I asked for a referral. Precision contacted me the same day that I left them an email message. They offered to come the next day but that would not work for us so we scheduled for two days later. Camron, the service technician, was at the house promptly and had door openers available in his truck. This was a surprise as I thought they would have to order what they needed after looking at my garage door installation. As it was, Camron gave me some options and I picked the one I wanted. Within 1.5 hours, he had the job done and the garage all cleaned up. I highly recommend Precision Garage as they do good work and are reasonably priced.

- John Michelli

Professional, efficient, knowledgable. Cameron did a fantastic job

- Christopher Robards

The way a business should be run! Great customer service from the phone call through the finished repair/replacement of broken spring. Cameron was the service tech that replaced broken spring. Called and asked if ok to come early (really!). Arrived as planned, friendly, professional and did great work. Explained everything well, serviced and checked out all of door and motor. Had everything with him, so job was completed in about an hour. And all of this on a Saturday with no extra charge

- Jon Benton

Very Expensive!!!

- Jim Eason

We had a broken spring. Cameron came out and walked me through the process as well as made recommendations for bearings that were not in good shape. He was very polite, professional and efficient. I highly recommend this company.

- Jessica Vaughan

Thanks Cameron. Excellent customer service.

- Russell Moore

The technician that fixed my door was exceptionally professional and courteous in fixing my door and installing a new switch. He even helped me programmed my car to open the garage. Great service.

- Roy Birbal

Great job! Fast, reliable, and professional service! Cameron did an amazing job!

- Jennifer W

Cameron was excellent! Efficient professional and friendly. He was an excellent representative of you company and I will recommend all my friends who are in need of garage service to Precision.

- Frances Doyle

Our service Technician Cameron was excellent, and offering helpful advice. He was Johnny on the spot, courteous, knowledgeable about the history our outdated equipment, and worked with the company on getting us some additional discounts. I highly recommend Precision Doors!

- Marc Wilson