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Reviews for Connor Brooks
My 16 year old garage door opener finally needed to be replaced. The process to schedule an appointment online and to receive texts with updates including a photo of my technician was great. Connor B arrived on time and was very polite. He quickly accessed the situation and we discussed possible solutions. He got my new opener up in no time. He also inspected my door and made adjustments and added lubricants. He made sure to clean up the area when done and advised me of what future issues that need to be addressed with my door. Such a great representation of your company by your technician. Great job.
Robin, we truly appreciate you sharing such detailed feedback about your recent appointment with Precision Garage Door Service of Jacksonville. It's wonderful to hear that the online scheduling and update process helped make things smooth for you, and that our team member arrived promptly and provided thoughtful recommendations. Thank you for highlighting the attention to detail, from the installation to the care taken during cleanup. We're grateful for your trust and the opportunity to assist with your garage door needs.
Technicians: Connor Brooks
Service: General repairs & installation
Conner was outstanding!!!!! Professional and hard working. Went over and beyond to fix our garage!!
We really appreciate your comments, Robby. It's great to know our team member impressed you with professionalism and such a strong work ethic. Thank you for choosing Precision Garage Door Service of Northeast Florida (St. Augustine) and taking the time to share your experience. We're glad your garage is working perfectly again!
Technicians: Connor Brooks
Service: Garage door consultation
Connor Brooks did an excellent job very professional and was very knowledgeable in his skills
Sam, it means a lot that you took the time to share your experience. We're glad our team member provided such professional, knowledgeable service during your visit with Precision Garage Door Service of Jacksonville. Thank you for your trust and for leaving this great feedback. We hope you'll think of us for any future needs.
Technicians: Connor Brooks
Service: Garage door consultation,General repairs & installation
Technician was courteous and very pleasant but garage door had the same issues the next day. After paying over $800 to get it fixed they tell me it will be another 185 to come back out. Do not recommend them at all.
Technicians: Connor Brooks
Service: General repairs & installation
He did a great job
It’s great to hear you were happy with the service. Thank you for choosing Precision Garage Door Service of Northeast Florida (St. Augustine). We appreciate your feedback!
Technicians: Connor Brooks
Service: General repairs & installation
Our door had no power. Called at 8AM and had a technician at my home by 8:30. Very professional and communicated his findings through the process. Prepared a detailed estimate in advance and got us operational by 9:30. Outstanding service on all fronts.
Technicians: Connor Brooks
Service: Garage door consultation,Customer support
Great service and technician was professional and explained all options . I needed complete overhaul .
Technicians: Connor Brooks
Service: Garage door consultation
Thank You, Noah! Excellent, professional service! Noah was throughly in his explanations and installed our garage door opener efficiently!
Technicians: Connor Brooks
Service: Garage door consultation,Customer support,General repairs & installation
We are long time Precision customers. The service is always top notch. Also have been able to schedule appointments with minimal delays
Technicians: Connor Brooks
Service: General repairs & installation
I had a broken spring that took out my door functionality. I scheduled online, they came out the next morning. Connor was fantastic from start to finish, he explained everything, gave me options, and they offer Military and First Responders discounts as well. By the time it was said and done, I had ALL new hardware, instead of one overloaded spring that was the original spring, he added two efficient springs and adjusted my opener while he was at it. He was very meticulous, it made a slight sound coming down and he made some adjustments and made certain it was a quiet and smooth operation before he left. The door has never been more quiet and smooth, you can barely hear it. Overall experience was top shelf, it was the best experience you could want when having work done. Prices are VERY reasonable and they offer a couple types of financing if you decide to go that route. We have a separate garage out back that is going to get a door and tracks put in soon and I will be scheduling Precision to come do that work also. Whole process start to be finish was easy to book, fast completion, and outstanding service. Thanks Connor and Precision.
Technicians: Connor Brooks
Service: General repairs & installation
The technician was very professional and thruough!! I feel though, that for what I paid I should have gotten a whole new door as well. This was so expensive.
Technicians: Connor Brooks
Service: Garage door consultation,General repairs & installation
Technicians: Connor Brooks
Service: General repairs & installation
James Ecarius
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Connor came to adjust the garage door. He was very timely and professional. I would highly recommend him and Precision Door.
Technicians: Connor Brooks
Service: Garage Door Repair
Our technician, Connor B, was exceptional and the reason why we chose Precision. Connor came out quickly, demonstrated exceptional knowledge, and exemplary customer service. He took the time to look at the issue and his biggest concern was getting it fixed for us. If all techs at Precision are like Conner then I would highly recommend this company.
Technicians: Connor Brooks
Service: General repairs & installation
Martin Connors
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Awesome work by a very professional technician. He fixed my garage door very quickly, work was clean, and he took care in working around my truck that was in the garage. I would recommend these guys to anyone looking for quality work done by professionals. I felt that the price was very fair, I will use precision door exclusively.
XZavier Wiggins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great experience during an unfortunate situation. I only selected position because of the Google reviews. I believe you get what you pay for. It was easy to obtain & schedule an appointment for the date and time that I needed. Carter was my technician. He was absolutely amazing. Carter was very friendly, professional and knowledgeable. He was detailed in his estimate and provided me with a few options to choose from. He didn’t pressure me to make a decision or choose a particular option. He simply educated me and provided his professional recommendation. Carter was very easy to work with and talk to. He went above and beyond to ensure my happiness and satisfaction. He was just an extremely pleasant, well-mannered, all-around, nice young man.
Mike Denison
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Conor, my service technician, did a thorough job. He was very prompt, professional, and went out of his way to give me great service. I highly recommend Precision Garage Door and Conor specifically.
Tony Kazlauskas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We had an issue w our overhead door opener. When we called we got > Same day service (and not an emergency) > Service by a very polite and friendly technician > Issue fully resolved
Angelia Couser
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great immediate service. Connor was very professional and did excellent work. Thanks again for coming to our immediate need. Tim and Ange C.
Barbara Stermer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I can’t say enough about the team of professionals that I work with each time I reach out to Precision Garage Door for assistance. From the friendly and accommodating person who answers the phone and schedules my appointment (in my experience in 24 hours or less!) to the knowledgeable and respectful technician who comes to my home and works with me to come up with a solution that best fits my needs (LOVE that you text a picture of the technician that will be coming to my door, it’s so reassuring that I’m opening my door to the right person – KUDOS!). Each technician I have worked with since your company first installed the garage door opener in my new home 13 years ago always practice the attributes of honesty, respect of my person and my home, transparency in identifying the issue, the associated corrective actions including the price for each involved and the inclusive collaboration between himself, his superiors and myself in selecting the best solution for the issue at hand. My technician today, Connor Brooks, exemplified all of these qualities and in addition, his attention to detail raised the bar for any future technicians who come to call. I congratulate Connor Brooks and Precision Garage Door Service of Jacksonville for practicing these values and many more that make working with your team members such a pleasure!
Gopal Dantuluri
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My garage door repaired professionally and Connor did excellent job. Thank you.
Technicians: Connor Brooks
Service: Garage Door Repair
Colleen Phelps
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My daughter & son in law used Precision previously & highly recommended your company. Connor was my technician today & came right out the same day I called. I couldn’t get my car out of the garage as the door spring was broken. He diagnosed the problem right away & throughly explained everything to me. He is a very knowledgeable & professional employee. I hope you appreciate his hard work & dedication. I would give him five stars or higher as he met my expectations & beyond. A wonderful young man & an asset to your business!
Technicians: Connor Brooks
Service: Broken Garage Door Spring Repair
Linda B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was so impressed with your prompt response to my call for assistance with my garage door. It would not operate and our technician, Connor, was here working within the hour. I was amazed! He did a great job, offered us choices for the repair and explained and demonstrated the options so we could make the right decision for our situation. So pleased with the entire experience! Would recommend!
Anthony Paresi
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
These guys are at the top of their game. Great web site. On time service. Open and honest discussion with the rep. Very please!
Kenneth Price
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was friendly and explained every work detail to me. He finished the job in great time and would recommend your company and this technician to anyone.
Great service! The technician arrived early in the morning, quickly assessed our garage door, and clearly explained the repairs and maintenance that were needed. We decided to replace all of the worn-out parts, and he had everything on hand to complete the job right away. The work was done efficiently and professionally. Our garage door now operates smoothly and almost silently. We are extremely happy with the service and would definitely recommend them.
Technicians: Connor Brooks
Service: General repairs & installation
Patty Cooper
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Connor was an exceptionally polite and kind young man… was timely, courteous and completely professional. Completed the job as promised and could not have been kinder. Give him a raise. He is one of the few service techs who actually smiles, is respectful and detail oriented. I work as a senior Level executive in HUMAN RESOURCES-you’ve found a great employee… and I know one when I see them. Thank you!
Mike Samec
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Conner was our technician. He was excellent and very professional. Upon arrival, he explained everything and gave us an estimate of work and very helpful and definitely not trying to sell parts of the garage door. He completed the work in a timely manner. Afterward, He thoroughly went over what he did and pointed out the replacement parts. And he pointed out possible future issues. Conner should be commended for his work ethic. Thanks to all in the company who handled my problem in such a professional way.
Jerry Swidersky
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Communication was excellent. The technician was very professional and explained everything he was doing. I thought the offer for the tune up was a good value to help keep my garage door functioning properly.
Professional ! Explained mechanism was patient and understanding of my lack of being mechanical. Was friendly but courteous . I will recommend Precision to my friends and neighbors.!
Technicians: Connor Brooks
Service: Garage door consultation,General repairs & installation