Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7318 reviews, averaging 4.96 Stars:
Orange Park, FL
Orange Park, FL
Customer service received was excellent, service tech was on-time, assessed our entire garage repairs, and Hayden our service tech in repairs. Will definitely reach and recommend Precision Garage Doors.
- Theodore Deamus
St Johns, FL
We have used Precision several times over the year but this time they went above and beyond my expectations. The spring on our large door broke on a Friday afternoon and they sent somebody out right away. (God answered some prayers.) We were particularly impressed with the technician, Hayden. He was super professional, knowledgeable and friendly. Hayden had our door up and running in no time. Based on our experience we would definitely call them again for future service needs.
- Colleen
St. Augustine, FL
My husband and I bought a new garage door opener, and tried to install ourselves, it didn't come with installation paperwork, we watched YouTube videos and looked at the installation manual online but was hard to see on our phone, I called Precision and I am so happy we did! Same day service and Dalton saved and made our day. He showed us what we missed and got us hooked up. He was so knowledgeable and answered all our questions, awesome young man, thank you Dalton!
- Rita
Jacksonville, FL
Quick response, polite, and able to swiftly identify problem and solve the issue.
- Michael Parish
St Johns, FL
Very happy with our garage door service in the past few years. We had to replace the motor because the builders grade motor was causing endless issues. Dalton (who is awesome) came within 24 hours, replaced the motor, upgraded our springs and done within about 90 minutes. Great service!
- Justine Ginden
Service Provided:
Product:
Technicians: Dalton Merritt
Orange Park, FL
Your service man did a great job. He knew what he was doing and gave me a couple options on different priced models. He did the work quickly and was very nice.
- Thomas Silverblack
St Johns, FL
Connor came out to service my garage door, and I couldn’t be more impressed! His customer service was outstanding—friendly, professional, and communicative every step of the way. He was not only knowledgeable but also genuinely kind and courteous. A solid 10/10 experience! I highly recommend this company, and especially Connor, for anyone needing garage door service.
- Jessica Roland
Palm Valley, FL
Tim Van Vuren did explain what was needed to make my door function right again covered it very good. A Great job Tim Thank you.
- Art Madura
Ponte Vedra Beach, FL
I called Precision at 4:30 PM and they advised that a serviceman could come to my house between 6-10 PM if that was OK with me. Nick arrived at 6 PM and within 30 seconds of walking into my garage he had diagnosed the problem. He immediately provided all of the product options as well as the pricing and warranties associated with each product. I chose the replacement parts and in less than an hour he had completed the work. He was professional, courteous and timely. I would wholeheartedly recommend Nick and Precision to anyone faced with a garage door problem.
- Kelly Sastre
Jacksonville, FL
Michael G was great! He explained every detail.
- Alysia Hightower
St. Augustine, FL
Very professional organization…quick to have a technician respond to my house to fix my garage door issue. Chad the tech who responded was extremely professional and efficient and quickly diagnosed and fixed my garage door issue.
- Joseph Bradshaw
Orange Park, FL
I needed to have an issue fixed with the garage door in order to pass inspection to close on my mother's home. Precision Doors was quick to schedule an appointment and Riley gave me a heads up call before he came so that I could meet him at the home. He quickly identified the problem and although the issue was diagnosed I decided to go ahead and replace. Riley did the install quickly and efficiently and was able to offer a discount. I would highly recommend this company.
- Sharon Kramer
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Technicians: Riley Holloway-Heim
Ponte Vedra Beach, FL
Michael was the tech. He arrived exactly on time after calling first. He was very competent and pleasant. Showed me how and where to spray lubricant after he completed installing a new opener on the garage wall. Programmed my car without any difficulty at all. Kudos to Michael.
- Gloria Heller
Jacksonville, FL
Amazing response time and Tim was exceptional. Knowledgeable and helpful - walked me thru the options and then completed repairs within hours. Better than new. Thanks!
- Joe Sahl
Jacksonville, FL
Precision got right on it after my call. I didn't expect service for at least a day but they were on it by evening. Nathan was the tech and he performed everything fast, efficient and professionally. Totally satisfied with the experience and there is no doubt as to who I would call if service is required in the future. HT
- Hal Taylor
Jacksonville, FL
Excellent work! Always receive exceptional craftsmanship and service from Precision. Cameron quickly and professionally identified the main issue as well as additional needs to get the garage door back to full health. Door operates just like when it was brand new. Thanks Cameron!
- Steve Scrambling
Ponte Vedra Beach, FL
A friend recommended Precision. The service person was very professional and knowledgeable. We were happy with the work and in the end the garage door opener needed to be replaced anyway. Also we replaced the springs. Colten did a great job!
- Tamara Keegan
Callahan, FL
Precision is a perfect name for this company!!! We called this morning and had an appt. Later in the day! That never happens anywhere! The lady who took our call was so awesome. She laughed with us as we cut up and it was nice to have someone who didn’t make you feel like your were bothering them. Technician timely, professional, respectful, asked good questions and answered. Very nice well mannered, knowledgeable. Even the service truck was clean and professional! We are so happy to have the garage door work beautifully and even my wife can open it if emergencywhich we’ve never been able to do. We are telling our friends about the company too! Thanks Precision.
- William Heinrich
Green Cove Springs, FL
The tech called & was here as sked. He was very professional & knowledgeable about the total operation of my system. He was able to determine what my issue were and resolved them immediately. He made some recommendations as to the service of .my roller which needed attention. Overall he was very knowledgeable, polite & showed empathy toward my feelings about my issues. As far as I was concern, he demonstrated his great service technique, satisfying me 100%. Highly recommend him & your company to anyone.
- Dan Podhany
St. Augustine, FL
Five stars! From start to finish one of the most professional installers we have had!
- Angela Bagsby
Jacksonville, FL
Had a “garage door won’t open” situation. Since you gave good service before, we called you. Chad arrived early, and worked quickly. After completion, he explained everything. Chad is a very friendly, likeable person.
- Richard Vandenburg
Jacksonville, FL
Drew did an amazing job very personable service. And performed fantastic. Above and beyond.
- Debra Franklin
Jacksonville, FL
Past customer. Ashley in the office was very helpful. The tech, Connor, was through and helpful Problem solved
- FRED SCOTT
St. Augustine, FL
Kalen was professional, experienced and explained everything in detail. Took time to make sure I understood what was being replaced and the warranty on the work.
- Margaret Licalzi
Ponte Vedra Beach, FL
I use Precision because from making the appointment with Kimmi on the phone to Cameron’s arrival and maintenance everyone is always courteous and professional. I highly recommend Precision for any maintenance work that I need done. They stand behind their work and it is always quality work.
- Ingrid Holmes Melvin
Sawgrass, FL
Timely service, available immediately, solved the program quickly and ended up improving other things that needed it. Tim was terrific, knowledgeable and personable. 5 stars plus!
- Ruffin Beckwith
Jacksonville, FL
Awesome! I like the way you work—very professional! I would recommend you to anyone who needs garage repairs!
- Tung Phan
Jacksonville, FL
Our garage door spring broke on Saturday morning. I called your service center and a service representative was at our home a few hours later. Cameron was very prompt and professional. Job well done!
- Steve Snellen
Service Provided:
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Technicians: Cameron Mackenzie-Lewis
Orange Park, FL
The technician was very helpful with providing the right information needed to make a quick decision with how we would proceed with deciding if we should repair or replace the garage door. We decided to replace the door because the technician showed us our options. In the end it easy to choose replacing the garage door! Much thanks to the tech!
- Cedric Lindsay
I don’t normally write reviews, so me writing this means the service was spectacular. Between the customer service call to get an appointment scheduled al the way to the service, it was easy and fast. Hayden was our technician and he was amazing. Super knowledgeable and gave us several different options up front about what could be the issue. We ultimately decided to get a new system installed, which came with sensors, belt, and wires. Hayden walked us through everything, gave us the pricing upfront and truthfully made this experience super easy. The price was very competitive and reasonable so we felt very comfortable making that decision on the spot. Overall, Hayden made this experience amazing. If I had a company that I owned, I would’ve offered him a job on the spot just because of his customer service and knowledge in this field. I definitely recommend!
- Joshua Wolfe