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Austin was our service man. He was excellent, very polite and informative. We were very pleased with the service he preformed. We will recommend Precision to others. Thank you again for the excellent service.

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Austin was very knowledgable and helpful. Because of his professionalism I decided to use your company.

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I would like to state my appreciation for Precision Garage Door of Jacksonville for their prompt, courteous and professional service and attitude. Wes, the technician who worked on our door, was outstanding. He was courteous, very knowledgeable and did a tremendous job. It was clear that he takes great pride in his workmanship and his company. We were scheduled for between 8 AM and 10 AM and he actually called me at around 7:40 and was at our house within 10 minutes. After examing the door he and I decided on the Gold Package with the powder coated stainless steel springs. He also replaced our weather seal along the bottom. Total time was less than 2 hours and we could not be happier. I very highly recommend Precision, especially Wes, to anyone that needs any kind of garage door work. this was done on the morning of 11-6-2018

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Absolutely the best service bar none. You need to help other service folks rise to your level........assuming that is possible

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I was given an outrageous estimate for installation of garage door panels. I was also told someone would call me the next day to schedule an appointment for repairing my door. No one CALLED and the lady who took my call initially told me everything that you guys could do, when the tech came out to assess the damage HE IN RETURN TOLD ME EVERYTHING THE COMPANY COULDN'T DO!! THIS IS VERY STRANGE BECAUSE I'VE HAD THIS COMPANY TO DO SOME REPAIR WORK FOR ME BEFORE AND IT WAS GREAT AND EFFECIENT THE TEAM DOESN'T SEEM TO BE ON THE SAME PAGE "HIGHLY DISAPPOINTED"!

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You installed the original door and have provided great service since. Your service man was excellent, very courteous and new his stuff.

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I will never use this company again. I was not able to be at home for the service tech so my adult daughter took my place. The tech was rude, argumentative and insulting. I assumed my parts were under warranty from 2 yrs ago. Don’t believe it. The tech said everything needed to be replaced. This was done 2 yrs ago.

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Resolved and repaired the problem quickly. Expensive but professionally repaired.

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They were able to come the same day I called. A big relief.

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Great service. On time and we’ll done!

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fixed in no time great work Tnks Josh

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My husband and I were very pleased and impressed by the knowledge, attitude and service performed by Austin.

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Definitely a 5. Jeff was the service rep you sent and I couldn't had a better person. He worked efficiently and was most pleasant. I will not hesitate to use Jeff again.

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This is the second time I used Precision for my garage door needs. Both times the repair person was out here quickly and they were able to diagnose the problem. Whatever was needed for the repair, was on their truck, allowing them to get right to the repair. I’m delighted with their ability and desire to help their customers.

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Your installation crew did a 5 star job ? They were here on time and compleared the job efficiently. I’d recommend your company .

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Your tech, Alan, called in advance, just like I had requested he do as he was heading to our house. He stated that he was running 'early', and actually asked if it was okay to arrive prior to his scheduled appointment time. (You are sitting down reading this, right?!?) Once he arrived and surveyed the problem (broken spring), he called me back with two estimates; one with a cheaper alternative in cost. I'm the one who chose the higher priced spring, not Alan, with the longer warranty. Within the hour, he and his helper were done, door tested, and verified everything was in good working order. All of the broken materials had been removed, and the area had been swept. These type repairs are never budgeted for, nor are they cheap by any means, but when you receive the options up front, and the service provided by your company every step of the way, it makes spending this amount of money on a garage door repair that much more palatable. Thanks for providing myself and my wife today a truly pleasurable Customer Service experience!

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Your technician, Ryan, was very knowledgeable and courteous. He offered and explained a full range of repair options with a very professional, common sense approach. Without a doubt, I will recommend your service and call on you guys again in the future.

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This is the second time I've used Precision Door Service. Very professional and responsive. Called on Tuesday and Jeff came out on Wednesday to check an opener that wasn't working. The old unit couldn't be fixed (an apparent power surge from a lightening storm) so Jeff installed a new opener with sensors, keypad, wall switch and remotes. The new opener is much more quiet than the old. I'm very pleased and would highly recommend Precision.

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I was very impressed with your representative who came to my j hp home. Very satisfied.

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I chose Precision because I used them years ago (possibly 2005). Can't remember what they did, but never had a problem afterwards. Found that old paperwork, got the name, Precision, and knew who that's who I wanted to call. Ryan Smith was totally awesome. Good, hard worker and totally polite, which you don't always find. Thank you all for having a great company! Adina Ford

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Great company and service technical folks. Would recommend to all who have garage door problems to call precision immediatly.

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Service was prompt and courteous. Noisy garage door is now quiet. New springs and other critical parts give us peace of mind with a lifetime warranty.

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Very pleased with service and repairman.

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Technician showed up on time and very professional. He suggested some things as future needs but did not try to oversale me on anything. Was here about 2 hours replacing all rubber seals. Replaced rollers on one of my doors and lubricated both doors. Highly impressed with this company as he reached out to another technician that he needed more supplies very quickly. I would definitely call them out again. This service exceeded my expectations as now we have quietly closing doors. Gives Angie’s List or military discount.

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Always use these people. Great service and great service people. Highly recommend them

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I selected your company based on the information given in the advertisement in Mint magazine. I was impressed by the short amount of time it took to schedule an appointment. The technician called and gave me the time he would be here. Upon his arrival, he checked out everything and explained what needed to be done and the cost.When the job was completed,he double check to make sure was everything was working. I was very pleased with the work.The technician was polite, courteous and knowledgeable.

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Very professionally installed. Totally satisfied with all aspects of installing a new opener , rail and springs.

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If you want courteous quality service done on time and expertly performed, Precision Garage is the company to do business with.

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One of our garage door sensors was malfunctioning and given that Precision had helped us out last year with a problem, we had no hesitation in calling them. Michael came out and fixed the problem quickly. He also offered some sound advice about the motors on our three garage doors but with out pressuring us to do anything. Just good sound advice. There is zero doubt that we will use Precision again. They are prompt, efficient, friendly, professional and their prices are fair.

Review:

Excellent Service, The Technician, Ryan arrived better then on time and was both professional and polite. Great Job!! My Thanks to all concerned. Terry W