Review:

Fantastic service! Called at 2:20 and Jeff was here at 4:30 to fix a broken spring. He ended up updating cables and end plates. Professional, friendly and finished within 75 minutes. This is the 2nd time I have used Precision and will continue to use along with recommending to anyone who asks!

Review:

door springs and cables with bearings very good professional excellent work

Review:

Michael was my service Technician and answered all my questions and was prompt and courteous. I chose your company by referral. Should I need you in the future I will certainly use you again. I was very satisfied with the service provided. Michael replaced a garage door cushion seal on the bottom of the garage door.

Review:

Our door opener was 25 years old and the drive belt had come off. The repairman said it was a “dinosaur” and sold us a $696 new opener with WiFi. He was early getting to our house and worked very quickly doing a great job. He explained the new wall remote and said we needed to download the app so we could use our phones, if needed, to open/close the door. After he left, getting the app installed and working on the first of two phones was simple, as he said. The second phone was not so easy. My only suggestion would be that if a new system is installed at a home where the residents are over 50, that the repairman stay and make sure it is completed. We finally called the company and they had someone call us back who was most helpful. Both phones now work and we are happy. Another note...we had seen on TV that the service call was free. We failed to mention the ad and were told we would be charged $49. I called back to question that and was told you have to mention the ad. (We didn’t remember hearing that on the ad.)They then said they would remove the service charge, which was great...so make sure you mention the ad!!!

Review:

Called at around 8:15 AM. They were here by 9 AM. New motor and total overhaul done by 10:45AM. Mike was awesome. Highly recommend.

Review:

Garage door repair, excellent service, at my home in less than 2 hours. Professional workmanship, job done in less than one hour, quality repair, knowledgeable technician.

Review:

Jason whatever your doing to run this company is working. From first contact your phone operator was very pleasant and made sure we had a technician today.Our cable broke on our garage door the day before Dorian was about to go by Jacksonville you had a great tech come to our home and he fixed in half an hour. Our home is on Mill Cove and I was concerned about water coming in but you took care of that worry for us. I will recommend you to everyone I know. Thank you so much!

Review:

Tech Jerimiah called before arriving and also arrived at the time given to me by the office. Jerimiah was professional and knowledgeable on my opener and made sure everything worked and that I was satisfied with the results. I will not use anyone else for problems which may arise with my garage door. Also when I called I was given a time for the next day due to the time I placed the call, but after telling them of my problem they worked me in on the same day. Thank you for the job done well.

Review:

Your company came highly recommended to me. I needed immediate garage repair and the appointment was made for the following day. The technician followed up, was on time and did a great job. I will recommend your company in the future.

Review:

Mark the technician was excellent. He gave a thorough explanation and assisted with the selection of our new doo.

Review:

Wes was the tech that came to fix my keyoad issue. He was on time, very courteous, a total professional! I highly recommend Precision Garage Door for all your related garage door issues!!!

Review:

Great customer service! The technician, Mike, was very knowledgeable, very professional and did an outstanding job! I will gladly rating his work with 5+ stars! Thank you, Precision!

Review:

Very impressed with the response time. The technician was very professional and explained all options and what to do if we have problems. In addition, he was extremely nice and very friendly. Great job!

Review:

Shane Vanburen came out and installed a new garage door opener and oiled the old garage door rollers. My uncle came by the next day and I told him to open the garage door to remove something. He said that's the quietest garage door he has heard in a very long while! Shane was quick and efficient in his job. Thanks guys, we are very happy with the job!

Review:

Thank you for your professional service. I chose you because you offered same day service and were able to get to my location close to the time advertised. Your technician George was very polite and did his best to resolve my issues. It is unfortunate that my craftsman garage door opener‘s or not A brand that you can repair. I felt the house visit cost to $49 was fair given what was done. I’ll certainly keep you in mind if I choose to completely replace an otherwise working opener that has a hiccup in the logic board.

Review:

Have used Precision before with excellent results and this time was excellent as well. Arrived on time, professional, courteous and knowledgeable.

Review:

Garage door wouldn't open on a Friday night. Remembered seeing ads for Precision Door Service for service 24/7, and we needed someone Saturday. Went online, did "chat" online, and scheduled appt for next day. Service tech, George, called first, then was able to come sooner than promised. Introduced himself, and we left him to check things out. He came back, explained our options and the prices. We decided, and he went ahead with the work. Was finished in about 2 hours, as he said. Cleaned up everything, we paid and had all the paperwork sent to our email. We couldn't have asked for any better service!!

Review:

Jeff was super nice, quick, knowledgeable & very professional. After trying to work with another company and not getting the job done right and costing me more money with no relief in site, I was so pleased to finally find & use Precision. Within an hour or so Jeff had the door fixed & springs installed. ALL BY HIMSELF!!! He was wonderful. Thank you all so much.

Review:

Precision was prompt and repaired the door in about 20 minutes. The company initially installed the door in Dec 2016 and removed the old door (and hauled it away) that was 45 yrs old). If you need a new door or repairs on an existing door call Precision. The company is professional and reasonably priced.

Review:

Great job.Got here when they said they would. Austin Mattes explained every thing that he would do to fix the door. Very professional.

Review:

Service was great, Michael the technician very knowledgeable and quick getting my garage door back up and running thank you again.

Review:

Completely satisfied with the service and the technician. He was so polite and knew exactly what the problem was and fixed. Thank you for the fast service. Will keep you in my favorites list for sure.

Review:

We just had our garage door serviced and it works great now! Tim, the service technician, was extremely friendly, knowledgeable, and professional. He assessed the problem, provided us options, and then took care of the garage door. Highly recommend!

Review:

5 star for sure. Your man did excellent work and is a valuable asset to your business. I cannot say enough about how pleased we are with his service.

Review:

No one likes to spend money on home repairs! But this was the most pleasurable home repair we've had so far. We got a call when the service tech, Austin, was on his way, he arrived on time, explained everything very clearly. Before we knew it he was done and our garage door was fixed! Austin was courteous, professional, and did an awesome job. Hope we don't have to, but we would definitely give Precision Garage Door of Jacksonville our business again.

Review:

I needed a new seal on a 20 year old door. Precision came same day and fixed it in an hour. Tim (technician) was very professional...the kind of in-home technician you don't mind coming to your home. Very quick, polite and personable. I will definitely use them to replace my door in the future.

Review:

Austin, was very professional and thorough in his assessment of the project. Spent the time to explain all options for spring repair and future door replacement. Very pleased with his service.

Review:

Quick and amicable. Door works great, thanks Frank!

Review:

Great fast service, will use again

Review:

I used Precision 12 years ago to install quality openers at a previous home and was pleased. I needed to replace two base level openers in my new house so my company choice was easy.......and the team did not disappoint.....quality product installed by a superb pair of technicians. Quick, painless, and money well spent!!