Read what people are saying
about Precision Garage Door
Precision Garage Door of Jacksonvillehas received 6962 reviews, averaging 4.96 Stars:
St. Augustine, FL
Jacksonville, FL
Michael took care of the keypad problem first. Then then he troubleshoot the popping sound that the door was making. He corrected that as well. Michael was very polite. We are very happy with the service that he took care of with us today.
- Carl Fischer
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Technicians: Michael Gavandalli
Jacksonville, FL
Prior experience with Precision Garage Door Service and staying with a winner. Walter was very impressive Rep of your company easy to talk to and I think his work is very professional.
- Jerry Dryden
Jacksonville, FL
My neighbor recommended Precision. I called when my opener failed right in the middle of our "cold snap" and made an appointment for the next business day. NATE called thirty min before the appt and was right on time. The young man was a "PRO" in all aspects. Courteous, very knowledgeable, explained the process of his service and went beyond! After resolving my issue he quoted potential replacement parts and opener should we require. I cannot be more pleased. You have a top man who understands the meaning of "service".
- George Breedon
St Johns, FL
I could not be happier with the service I received from Cameron; he definitely exceeded my expectations!
- Tiffiny Molo
Ponte Vedra Beach, FL
Very good company !
- Andrea Tully
St. Augustine, FL
Customer service was helpful and got me an appointment right away. My technician was a little to parade for my liking and his recommendations but Siri explained a couple of options for me and was knowledgeable as well did a very good job on the service.
- Thierry Palmer
Green Cove Springs, FL
Andrew is a very good technician. He did a great job and left no mess.
- George Lovett
St. Augustine, FL
Terrific service. Appointment was scheduled for the day after my call. Chad our tech was excellent. Skilled and articulate, everything went well and quite quickly.
- Thomas Kimble
Jacksonville, FL
Technician (Dalton) was couple minutes early and very fast. Really appreciated that level of service. Gave several recommendations which I will be following up on
- Kevin Parker
Jacksonville, FL
Shaun. And Franklin provided fantastic customer service.they kept me informed every step of the way .
- Jane Love
Jacksonville, FL
Decided garage door needed service after the door kept stalling when closing. Called around noon and tech on site by 230, same day service, very impressive. Tech listen to issue, saw it happen and went to work. 2 new sensors, lubrication of track wheel, and adding struts to lower garage door panel, up and running fine again.
- Don Bartle
Jacksonville, FL
What A Top Notch Co! My Guy Was An Expert On Garage Drs Found Co On Net! I Highly Reccomend My Guy Josh For Any Repairs Or New Installations! He Took His Time & Made Sure Everything Was Correct Many Thx Again I Am Very Satisfied Chuck
- Chuck Lubicky
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Yulee, FL
I had great service with Cameron!
- Debbie Lippe
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Technicians: Cameron Mackenzie-Lewis
St. Augustine, FL
The two young men arrived sooner than expected -- after calling to ask if it was okay. Both were friendly, respectful, and helpful. They worked efficiently and patiently answered several questions about my door and remote-entry system. After they left, I felt like my door -- parts of it quite old -- had been restored and would continue to give good service for some time to come. I hope and trust that I won't be disappointed.
- Linda Tokarz
Jacksonville, FL
I was very pleased with the service and Kalen. He seemed thorough with his inspection and safety check. The repairs consisted of 2 new 120lb double loop green springs and cables on a single door. The parts and labor were $647.00. My only complaint is that this charge is extremely high. The springs and cables can retail for between $100-$200. And the labor should not be more than $200. He was here for a total of a little more than one hour for the whole inspection and repair, start to finish. On top of that the general maintenance charge was $189, minus a military discount. Please explain the excessive total charges for this job. I appreciate an A plus company and your excellent service and prompt timing, and I understand that in today's world you have to charge competitive prices to stay in business and provide good service, but I'm not pleased with the high charges for the springs/cables parts and labor. Thank you
- Valle Patterson
Fruit Cove, FL
Excellent work and everything is performing well.
- Fred Clark
Jacksonville, FL
Prompt professional service
- Mike Thomas
Jacksonville, FL
We had the garage door spring break I called it was still under warranty it was replaced the same day! Great service by the tec and what a great company. Thanks Precision
- Tim Delapaz
Jacksonville, FL
good service,
- Cam Hoang
Jacksonville, FL
Chad was great! Very knowledgeable about everything. Showed us the before and after and we could see the difference. . He explained well why we needed the parts and he was right. Great young man. Thank you
- Ola Anosike
Jacksonville, FL
I have used Precision several times. But this time was the best! I had a service technician by the name of Tim. What a great experience! Arrived on time, evaluated the situation, gave me an estimation, was courteous, and professional. As he went along we his job he found other things that he brought to my attention at need to me done. Showed me the problems and discussed them with me on my level so I could understand the problem. Then explained things that would wait until another day so I could prioritize them. This is the type of service man that I need in my life! Let's fix the initial problem, and then schedule additional visits for follow up repairs. How refreshing! I hope I can schedule with Tim again. Loved the job he did. Thank you Precision!
- Jenny Lyon
St. Augustine, FL
Office called me and said they could get to my home earlier than scheduled. Hayden is a true asset and professional to the company. He was polite and very professional. He explained the problem and how he planned on fixing it. Arrived on time.
- Bruce Pace
Jacksonville, FL
Have used them before and they were great.
- Cynthia Jackson
Jacksonville, FL
Technician Walter Schneider was prompt and professional. Excellent service.
- Doug Harlan
Jacksonville, FL
Used this company Multiple times! Great Service!
- Daniel Bellamy
Jacksonville Beach, FL
Great customer service, explained the problem and offered a few solutions each at different price points. The work that completed seems to be flawless at a fair price.
- Wyatt Cheek
Yulee, FL
I appreciated the onsite technician and his ability to correct our garage door issue. It is better than new. I plan to use Precision, as needed, for further garage door work. Chad Martin did a great job. Thanks
- Larry Ross
St Johns, FL
Prompt service and professional employees
- Fred Fluty
Jacksonville, FL
The young man who installed my keypad went above and beyond to make sure everything was installed correctly and working properly. He gave me quotes of services I may need in the near future and was very polite, soft-spoken and efficient. This is a great company. Thank you
- Doris Scuderi
Very professional and on time! Just two years ago we hired a different garage door repair company. The pricing was very comparable however, we were not aware used 3 year old springs were installed at the time. I guess we made the assumption the company was on the up and up and only new materials/parts were being installed. One of the used springs recently broke, and this time we called Precision Door Service. What a relief to have a reliable A+ rated on BBB service the door this time. We will never use anyone else for our future garage door services.
- Susan and Mark