Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 8241 reviews, averaging 4.95 Stars:
Orange Park, FL
Jacksonville, FL
Very professional and very prompt. Highly recommend this company and Caleb our service tech. Im dad we had to have this expensive repair but I know it was done right and I'll have many years of a great functioning garage door now.
- Sandy Tesch
Jacksonville, FL
Called for service 8:45 am. Said they would come out between 10-2. Arrived 11:00 am. Had my repair completed by 11:45 and back in service. Repair person was very courteous & experienced & I was happy to have job completed in such short time. Pleased overall with everything. Thanks
- Jim
Jacksonville, FL
I read the reviews then called them. The lady took my information. 25 mins later Ray called to advise me he would arrive. 6 mins later he was on the the job. Broken spring and worn coils. 1 and 1/2 hours later he had replaced and finished. This is a first class operation from the receptionist to Ray. A bit pricy but very professional, highly recommend them.
- Michael Osborne
Jacksonville, FL
I called Precision at 2:40 pm to schedule a garage door repair and they scheduled between 4 and 8 pm same day. Hayden arrived with a smile on his face less than an hour after scheduling the appointment. Communication via text was excellent. Hayden was polite and explained the repair options after assessing the problem and provided the quote and the job was completed in less than an hour and a half. Hayden replaced two springs, the shaft, three bearing plates, and ten rollers. Very pleased with the promptness of the service and Hayden’s professionalism and attention to detail. Will definitely call Precision in the future if the need arises and highly recommend.
- Satisfied Returning Customer
Orange Park, FL
I was very impressed with your company. I called and you had someone out here within a little over an hour. Diagnosed my problem and fixed it. Your technicians were extremely nice, professional and knowledgeable.They Went out of their way to be helpful and to help me understand what was wrong. I’m an 82-year-old woman and people are always trying to take advantage of me. Your guys were very polite and couldn’t do enough to help me move stuff out of the way. I’m very pleased with the job that they did. More companies need employees like the two guys that came out. I will definitely recommend your company to anyone who needs your service. Thanks for the excellent service Carol Kasserman
- Carole Kasserman
Jacksonville, FL
Rey did a wonderful job on our garage door.Rey couldn’t have been anymore helpful and explained everything that he was doing to the garage door. If we have any problem with the door I would be happy to see him come to the house again.
- Jane Horwat
Jacksonville, FL
I have used Precision for the last 12 years. They are always prompt and review your entire door system and make recommendations. There is no push or pressure to do any repairs they review everything and give you recommendations the rest is up to you. The technicians are well trained and will answer any and all questions you may have. I rely on Precision and recommend them to those who wish to be treated by real professionals.
- Dennis Brizzi
Jacksonville, FL
The technician was through and friendly and explained everything and found the best price
- Ann Howell
Jacksonville, FL
The wiring work I needed done was done well. I believe the service man "up-sold" me a bunch of other stuff I didn't request (Mostly maintenance stuff), but I would have appreciated knowing about it and being given the chance to say "yes" or "no" ahead of it being added to the work. I had asked about a new remote. He added one to the invoice, but did say I could reject it if I wanted. I kept it.
- Leon Lewek
Thank you for sharing your feedback with us. We’re glad to hear that the wiring work was completed well. We also appreciate you pointing out your concerns about the additional items on the invoice. Our technicians are trained to make recommendations when they see opportunities to improve the safety or longevity of a system, but those suggestions should always be clearly explained and approved before any work is added. Your feedback is very helpful and will be shared with our team so we can continue improving our communication and transparency during service visits. We’re happy to hear the remote worked out for you, and if you have any questions about the work that was completed, please don’t hesitate to reach out. We truly appreciate your business and the opportunity to serve you.
Jacksonville, FL
Precision installed my garage door opener in 2017. They replaced my outside keypad last year. This morning I called for service. The guy arrived within half an hour and I was up and running again in no time. I have never had an issue with their workmanship. They are always prompt, courteous and efficient. You really could not ask for more.
- Sandy White
Jacksonville, FL
Made the appointment on a Monday, and they were able to come out the very next day. They were fair, told us exactly what needed to be fixed, gave us options, and they repaired the damage extremely efficiently. They were very knowledgeable about the situation, and offered some solutions for us as well. We are beyond impressed with the outcome; way better than expected, and we are so pleased with how everything turned out. We started with an immovable, bent door, and ended up with a smoothly working door that looks great! 10/10 recommend! Shout out to Riley and Drew for the great work!
- Taylor Goens
Fernandina Beach, FL
Gordon did a great job. I was very satisfied.
- Mary & Ray Sechler
Jacksonville, FL
Carlos Morales was my technician. It did a wonderful job, and he has a nice calming demeanor. I specially requesting this technician is I need to hire this company again :)
- Warren Mcpherson
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Technicians: Nathan Ventouras
Green Cove Springs, FL
Drew was excellent and very efficient. We are very pleased with the work he performed. He’s a credit and great asset to your company.
- Denise Beauchamp
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Technicians: Andrew Butler
Jacksonville, FL
Excellent customer service with Tech Kalen King. His was friendly, professional, on time and provided great feedback on the repair needs. Installation was timely. I would recommend this company for the product and service, especially when the door needed asap attention. Kudo's to a job well done.
- Beverly Linsley
St. Augustine, FL
I have been using Precision Garage Door for 5 years and never have been disappointed. Nate is a true professional, and a credit to your firm. He was patient and explained everything, cleaned up the worksite and when the job was finished, did I have any additional questions.
- Linda Mahoney
St. Augustine, FL
Connor was an exceptionally polite and kind young man… was timely, courteous and completely professional. Completed the job as promised and could not have been kinder. Give him a raise. He is one of the few service techs who actually smiles, is respectful and detail oriented. I work as a senior Level executive in HUMAN RESOURCES-you’ve found a great employee… and I know one when I see them. Thank you!
- Patty Cooper
Orange Park, FL
I called at 9pm due to sudden garage door spring break and my car stuck inside garage. Staff were responsive on phone. Technician Chad called me at 7:45 to say he was on the way. Garage door fixed by 10:30 and I was able to get to work. Chad was professional and I appreciated the service and explanations provided. Thank you.
- Laurie Cheatham
Conner was our technician. He was excellent and very professional. Upon arrival, he explained everything and gave us an estimate of work and very helpful and definitely not trying to sell parts of the garage door. He completed the work in a timely manner. Afterward, He thoroughly went over what he did and pointed out the replacement parts. And he pointed out possible future issues. Conner should be commended for his work ethic. Thanks to all in the company who handled my problem in such a professional way.
- Mike Samec
Neptune Beach, FL
Thanks Cameron. Excellent customer service.
- Russell Moore
St. Augustine, FL
My experience was very good. The two young men were very professional and very respectful of the elderly. They did a great job.
- Chris Kousas
St. Augustine, FL
Communication was excellent. The technician was very professional and explained everything he was doing. I thought the offer for the tune up was a good value to help keep my garage door functioning properly.
- Jerry Swidersky
Jacksonville, FL
Hayden was extremely professional, courteous and efficient. He did an excellent job of explaining everything thoroughly and made the repairs seem so effortless and to perfection. He truly deserves whatever is higher than 5 stars
- Michael Warner
Jacksonville, FL
Your technician, I believe his name is Hayden, solved all my problems. He installed a larger track and secured the opener button on the wall that wobbled when pressed. Now the garage door opens smoothly and more quietly than it did before. I am very satifisfied with the work he did!
- Delmar Fischer
Ponte Vedra Beach, FL
The company worked with my schedule which meant they would arrive in the evening after 6pm. The technician was efficient and skilled and repaired the springs and replaced the worn out components in a relatively short time.
- David Vangura
Jacksonville, FL
Walter was an outstanding tech.So happy I have a new remote keypad.
- Patricia Christenson
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Technicians: Walter Schnieder
St. Augustine, FL
This company is rock on solid. Very thorough.They don’t leave you hanging. The technician, Josh is very honest and precise, won’t sell you something you do not need. The work was done right on the spot and finished within the hour.
- Brad Leslie
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Ponte Vedra Beach, FL
Hayden did a great job
- Byron Bergren
Jacksonville, FL
5 Star service. Quick response. Arrived as scheduled. Tech Personable and informative. Corrected problem.
- Don Michaels
Very disappointed on how business was approached on last visit I was intending to have a new garage door opener installed. The quote I was given was pretty outrageous. I have used your services before. Colton did a great job and was very satisfied that is why I called for your services again. I would enjoy a phone call from someone in upper management to discuss in detail why I didn’t use your services this time. Respectfully, Viktor Kraenbring 302-218-6699
- Victor Kraenbring