Riley Holloway-Heim
Average: 5.00 stars
Riley Holloway-Heim's Bio:
Hi, my name is Riley. I am very detail-oriented and customer satisfaction is my top priority. In my spare time I enjoy fishing, playing Nintendo and spending time with my wife and Shetland Sheepdog.
Orange Park, FL
Jacksonville, FL
Prior experience with this company. Service technicians are friendly, courteous, professional and thorough
- James Pearson
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Technicians: Riley Holloway-Heim
Jacksonville, FL
Riley was courteous and professional, and more than met our expectations - 5+ stars! He didn't pressure us but allowed us to pick our choices for repairs and the expenses (within reason of course). He instructed us on the choices and showed us how to use the new equipment. We were quite satisfied overall.
- Orin Louthian
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Technicians: Riley Holloway-Heim
Green Cove Springs, FL
Riley showed up on time and was extremely knowledgeable about anything and everything to do with garage doors and their operation. He even went out of his way to point out some small things my prior vendor could have done little better to help with the efficiency of my door and opener operation. He corrected those items after installing my new springs without me asking him to do so. While I paid a little more than I had with prior vendors ( you get what you pay for applies here) I'm more than satisfied with the quality of the parts and labor. If all of the techs are like Riley you'll be glad you called. No problem recommending them to anyone .
- Bobby Moore
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Technicians: Riley Holloway-Heim
Jacksonville, FL
Fast aappointment, on site on time, easy to understand explanation of problem and costs, quick professional service with all parts in truck, friendly personel, reasonable price.
- Sam Bunting
Jacksonville, FL
I've used the company's services in the past. The technician (Riley), was very friendly and professional. Thank you again for your services.
- Barbara Brown
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Technicians: Riley Holloway-Heim
Jacksonville, FL
Excellent service. Everything was done qualitatively, professionally and quickly.
- Sergei Tarasenko
Jacksonville, FL
Precision installed my garage door and opener about 10 years ago. When I went to change the battery (for the first time in those 10 years!) the pole of the 9 volt battery had corroded and stuck, so I had to have a new keypad ( that uses AA, so I won't have the sticking problem again). Making an appointment was fast and easy. Riley came the next day, called before he came, and was fast, courteous and efficient. He inspected the opener and lubricated the door track for me. Even after 10 years, my garage door is ridiculously quiet and works perfectly. When that changes, I will definitely be calling Precision for replacement.
- Sandy White
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Technicians: Riley Holloway-Heim
St. Augustine, FL
Service exceeded my expectations.Technician Riley arrived slightly ahead of designated appointment time. Riley listened to my three concerns, explained his suggested approach to correction of my issues and proceeded. Work was successfully completed within a very reasonable time and the cost exactly what he presented prior to starting work. Riley was courteous, clean, very well spoken, had the needed parts on his van, explained what he was doing, suggested what I should be doing to help prevent further breakdowns and cleaned up. You just can't do better than this! Thank you Riley
- Dudley Howe
St Johns, FL
I have used Precision Door to fix things and maintain my garage door for years! Always great service, on time and fix the problems right away. Also love that they have weekend hours which is so great if you work M-F!
- Gail King
Jacksonville, FL
Riley and Lavoris did a wonderful job. They were professional and efficient. The price was fair, it came with a wonderful warranty, and the repairs were done within an hour. Thank you!
- Kara Walsh
Orange Park, FL
The technician waas very knowledgable and did not try to over sell use.
- Kevin Blue
Jacksonville, FL
Riley is a great representative for your company. He is very professional, knowledgeable and polite. He offered me various options when replacing my springs and allowed me to decide which to go with, absent of any pressure. I can highly recommend Precision for any garage door work you need done. A very pleasant experience!
- Danny Barrett
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Technicians: Riley Holloway-Heim
Ponte Vedra Beach, FL
Riley was great!
- Julie Barney
Ponte Vedra Beach, FL
This is the second time I have used Precision Garage Door. As before, the appointment process was easy, and the technician contact was very timely. I needed to replace a 12-year-old garage door opener. The technician had in-depth product knowledge, and he gave me the pros and cons on several models to choose from. His installation workmanship was very professional, and he was very attentive to the details of the installation appearance and the functioning of the new equipment. I would highly recommend Precision Garage Door.
- William Yankee
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Technicians: Riley Holloway-Heim
Jacksonville, FL
Could not have been better. The technical thoroughly explained all options with associated costs and was professional and extremely courteous. If the scale of satisfaction went to 10, I'd give him a12.
- Robert Young
Ponte Vedra Beach, FL
Great interaction with the very nice lady answering the phone to Riley, our service tech. It was a professional and enjoyable transaction.
- Tom Looker
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Technicians: Riley Holloway-Heim
Ponte Vedra Beach, FL
Excellent service by Riley!
- Brian Lunsford
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Technicians: Riley Holloway-Heim
Jacksonville, FL
Riley was super. Customer friendly and explained everything!!!
- Susan Smalling
Jacksonville Beach, FL
Your company was recommended to me by Chris Phillip with Crescent Management and Riley did a good job with my door and was very nice to my renters. I mentioned that I am President of Sandcastle Condos of Jacksonville Beach and we have 13 garages and will put your company on our preferred vendor list. I am always being asked who I recommend. Thanks again, John Patrich
- John Patrich
Fruit Cove, FL
tech was a really great guy, knew eveything about the business. he was helpful in every aspect of his visit. i will definetly let my friends and neighbors know of your company. thank you so much for your help today....oj
- Oj O'Connor
Jacksonville, FL
Great service on my garage door that had lost service during power outage !! Serviceman came promptly after phone call and fixed it, and also gave me tips on what to do if it happens again. Greatly appreciated his service !!!
- FAITH UREN
St. Augustine, FL
Explained the problem Existing unit was broken, needed to be replaced Riley said I need a new motor. (I was thinking when I should set a date for a new motor) I HEAR Riley say, "I have everything in the van. And he said, "I'll print you a quote" Saw the quote, said "yes" 3 hours later, have a new motor, Riley is heading home.
- Douglas Phillips
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Technicians: Riley Holloway-Heim
Orange Park, FL
Everything went flawlessly. My technician explained everything as he was working. I was given options for what services I wanted which I appreciated. Highly recommend Precision Garage Door Service.
- Joe Lee
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Technicians: Riley Holloway-Heim
Jacksonville, FL
Young man who made the repair was courteous, respectful & professional. The second time I have used this company. I will recommend to others.
- Peggy Burns
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Technicians: Riley Holloway-Heim
Jacksonville, FL
You were referred to me by my neighbor and were able to come within a few hours. Everyone was professional and friendly. The technician was prompt and did exactly what I requested. The price was what I expected and thank you for the Senior discount. I will definitely use you in the future.
- Susan Miller
Jacksonville, FL
The technician, Riley, was very knowledgeable and easy to work with. He did an excellent job repairing my garage door opener. I am a happy customer and will definitely refer Precision to my neighbors. Thank you!
- Rosa Boykins
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Technicians: Riley Holloway-Heim
Jacksonville, FL
My technician, Riley, was very professional and explained everything in detail to my understanding. He fixed everything as we discussed and more. Thank you very much! Very Satisfied!
- Brenda Carter
St. Augustine, FL
Riley, was Awesome Great customer service! Service call charge 49.00 was a pleasant surprise! TY! Your customers are in good hands with Riley.Blessings Mark
- Mark Spindle
St. Augustine, FL
Riley was amazing, courtesy, explained everything and truly provided outstanding customer service! Extremely happy with his outstanding customer service and work performed.
- Danielle Carrier
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Technicians: Riley Holloway-Heim
Fast, professional service. Very pleased.
- Mark Trotter