Riley Holloway-Heim
Average: 5.00 stars
Riley Holloway-Heim's Bio:
Hi, my name is Riley. I am very detail-oriented and customer satisfaction is my top priority. In my spare time I enjoy fishing, playing Nintendo and spending time with my wife and Shetland Sheepdog.
Orange Park, FL
Service Provided:
Product:
Technicians: Riley Holloway-Heim
St. Augustine, FL
I selected Precision Garage Door as my previous experience was very positive. On this most recent visit my repair technician was Riley. Riley arrived promptly and explained that he was going to conduct an inspection prior to initiating any work. He quickly and methodically performed the inspection. When he finished he reviewed the results with me. I concurred with his assessment and indicated the work I would like done. He efficiently and throughly accomplished the job. His work exceeded my expectations and I was completely satisfied. I highly recommend Precision and Riley. Riley is a true asset to the company.
- Tim Helfinsteine
The service was outstanding! All of my concerns were clearly and thoroughly explained. I was presented with multiple options, each outlined with its benefits and expected longevity. I felt confident in my choices and was very pleased with the warranty provided.
- Tracie H
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Jacksonville, FL
I'm pleased with the job done. Your technician was helpful to explain what needed to be done, very professional, and completed the work in a timely manner.
- Thomas Gordon
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Jacksonville, FL
Professional, polite and the job was done quickly.
- Toni Warren
Orange Park, FL
I am seventy six years old to start off with. I explained to Riley Holloway-Heim`that I was having difficultly raising the garage. He took a few minutes to check rollers, roller brackets for wear and tear on the bearings and roller track for areas that needed attention. Riley lubricated bearings and brackets for smooth operation. He then adjusted the spring for proper tension and made adjustment to both springs. Garage door opens and closes very easily. Riley and I talked a bit after the work was done. I enjoyed passing some of my life experiences on to him. It was a fun experience. Riley is a great asset to Precision Door Service.
- James Hardin
Jacksonville, FL
Big thanks to Riley a very professional and knowledgeable tech he was very confident in his profession and skills..
- john green
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Jacksonville, FL
Contacted the company early on a Monday evening and was advised that a technician would be scheduled to arrive between 10 and 2 the next day. Received a telephone call from the technician at 9.45 the next morning and he arrived just before 10 on schedule. Explained the problem and he was able to quickly identify the issue being a broken spring for the garage door. He explained the problem in detail and provided an estimate which upon approval, was accepted and he then made the necessary repairs with a new spring. The technician was very helpful and a delight to work with. His name is Riley Holloway-Helm and a credit to the company. I shall recommend your company in the future to all who require a first- rate garage door service.
- Ciri Martin
Jacksonville, FL
I have heard good things about Presicion, so I decided TO TRY THEM. The young man that did the work of replacing the springs and rollers and doing some adjustments was very very nice and did an excellent job.Would recoment Precision to anyone.
- Harvey Powell
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Middleburg, FL
Service guy was great!
- Steve Joyce
Jacksonville, FL
Excellent service. Riley was personable informative and an overall nice technician.
- Bill Cruz
Middleburg, FL
I called for an appt and I had someone at my house a few hours later. Wonderful customer service. Thanks again Precision
- Soledad Rodriguez
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Middleburg, FL
Very professional and courteous. Very happy with his work.
- Samantha Wittenauer
Fernandina Beach, FL
Very professional friendly and honest as to what could be problems down the road with NO pressure to over sell zthsnk yzoi
- Elizabeth Hastings
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Jacksonville, FL
Precision was easy to get in contact with and scheduling was immediate. They were prepared to get the work done same day. Would highly recommend.
- Amanda Mineard
Service Provided:
Product:
Technicians: Riley Holloway-Heim
St. Augustine, FL
The two young men arrived sooner than expected -- after calling to ask if it was okay. Both were friendly, respectful, and helpful. They worked efficiently and patiently answered several questions about my door and remote-entry system. After they left, I felt like my door -- parts of it quite old -- had been restored and would continue to give good service for some time to come. I hope and trust that I won't be disappointed.
- Linda Tokarz
St Johns, FL
Prompt service and professional employees
- Fred Fluty
Jacksonville, FL
Riley and Daniel exceeded expectations. They were punctual with a call in advance, informative, professional, and left my garage cleaner than when they arrived. They replaced my 20+-year old motor after carefully listening to the various problems I was having and assessing how best to resolve them. I will definitely use Precision Door again if I decide to upgrade my door.
- Loren MacGregor
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Jacksonville, FL
The tech answered my concerns and questions and explain what actions to be taken.
- P Richardson
Fleming Island, FL
Our service guy was so helpful and made it look easy. Very friendly.
- Julie Payton
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Atlantic Beach, FL
Great service. Riley did a great job.
- Dale Thorlakson
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Orange Park, FL
Fast, professional service. Very pleased.
- Mark Trotter
Jacksonville, FL
Prior experience with this company. Service technicians are friendly, courteous, professional and thorough
- James Pearson
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Jacksonville, FL
Riley was courteous and professional, and more than met our expectations - 5+ stars! He didn't pressure us but allowed us to pick our choices for repairs and the expenses (within reason of course). He instructed us on the choices and showed us how to use the new equipment. We were quite satisfied overall.
- Orin Louthian
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Green Cove Springs, FL
Riley showed up on time and was extremely knowledgeable about anything and everything to do with garage doors and their operation. He even went out of his way to point out some small things my prior vendor could have done little better to help with the efficiency of my door and opener operation. He corrected those items after installing my new springs without me asking him to do so. While I paid a little more than I had with prior vendors ( you get what you pay for applies here) I'm more than satisfied with the quality of the parts and labor. If all of the techs are like Riley you'll be glad you called. No problem recommending them to anyone .
- Bobby Moore
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Jacksonville, FL
Fast aappointment, on site on time, easy to understand explanation of problem and costs, quick professional service with all parts in truck, friendly personel, reasonable price.
- Sam Bunting
Jacksonville, FL
I've used the company's services in the past. The technician (Riley), was very friendly and professional. Thank you again for your services.
- Barbara Brown
Service Provided:
Product:
Technicians: Riley Holloway-Heim
Jacksonville, FL
Excellent service. Everything was done qualitatively, professionally and quickly.
- Sergei Tarasenko
Jacksonville, FL
Precision installed my garage door and opener about 10 years ago. When I went to change the battery (for the first time in those 10 years!) the pole of the 9 volt battery had corroded and stuck, so I had to have a new keypad ( that uses AA, so I won't have the sticking problem again). Making an appointment was fast and easy. Riley came the next day, called before he came, and was fast, courteous and efficient. He inspected the opener and lubricated the door track for me. Even after 10 years, my garage door is ridiculously quiet and works perfectly. When that changes, I will definitely be calling Precision for replacement.
- Sandy White
Service Provided:
Product:
Technicians: Riley Holloway-Heim
St. Augustine, FL
Service exceeded my expectations.Technician Riley arrived slightly ahead of designated appointment time. Riley listened to my three concerns, explained his suggested approach to correction of my issues and proceeded. Work was successfully completed within a very reasonable time and the cost exactly what he presented prior to starting work. Riley was courteous, clean, very well spoken, had the needed parts on his van, explained what he was doing, suggested what I should be doing to help prevent further breakdowns and cleaned up. You just can't do better than this! Thank you Riley
- Dudley Howe
I needed to have an issue fixed with the garage door in order to pass inspection to close on my mother's home. Precision Doors was quick to schedule an appointment and Riley gave me a heads up call before he came so that I could meet him at the home. He quickly identified the problem and although the issue was diagnosed I decided to go ahead and replace. Riley did the install quickly and efficiently and was able to offer a discount. I would highly recommend this company.
- Sharon Kramer