Riley Holloway-Heim
Average: 4.99 stars
Riley Holloway-Heim's Bio:
Hi, my name is Riley. I am very detail-oriented and customer satisfaction is my top priority. In my spare time I enjoy fishing, playing Nintendo and spending time with my wife and Shetland Sheepdog.
Jacksonville, FL
St. Augustine, FL
My experience was very good. The two young men were very professional and very respectful of the elderly. They did a great job.
- Chris Kousas
Jacksonville, FL
I called Precision around 3pm after noticing I had 3 or 4 failed/broken hinges on my garage door and was afraid someone was going to get hurt if it was operated again. Riley and Andrew arrived within 2 hours of my call and replaced all of my old plastic hinges and my rollers with heavy duty parts. Both of these technicians were very professional, courteous and knowledgeable. I couldn't have asked for better service. Thanks guys!
- Keith McCrocklin
Fleming Island, FL
Great customer service
- Andi Garman
Green Cove Springs, FL
Riley did a GREAT job and represents your company very well. Very nice personality and does a good job representing Precision door. Thank you Riley.
- Ken Goddard
Ponte Vedra Beach, FL
Precision Door and Riley were Topnotch . I was well informed on every detail. The work got done in the proper timeframe at the price quoted.
- Salvatore Vespa
Jacksonville, FL
Riley Holloway-Helm was on time, professional and very knowledgeable, cleaned up after the job, also very polite.
- Roma Cutlip
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St Johns, FL
Responsive, friendly and quick response with appointment. Tech on time and very personable. Job done same day. Thank you.
- Marc Payne
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Jacksonville, FL
I needed my garage door fixed on Sunday. Riley arrived on time, explained the repair needed and did the work promptly. He was very thorough and professional. I highly recommend Riley and Precision Garage Door.
- Gregg Wilson
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Ponte Vedra Beach, FL
Precision garage door services has always come thru for us. We've had a few issues with both our garage doors and openers. They arrived promptly and explained everything to us.
- Tamara Keegan
Jacksonville, FL
Riley came out today to repair my garage door and was fantastic. He was very professional, friendly and explained what I needed. Then after the repair he went over it with me again to be sure I understood everything. I highly recommend Precision Garage Door Service and Riley. Thank you!!
- Sherri Gregorius
Jacksonville, FL
Riley did a great job!
- Peter Schilling
Jacksonville, FL
The service tech, Kyle Daly, was a pleasure to work with for my existing garage door opener inspection and new opener install. He explained everything that could / could not be done to the existing opener. When I decided to install a new opener, he was competent and very efficient and had everything installed and programmed in a little over an hour. Wonderful service!
- Nick DeGuida
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Ponte Vedra Beach, FL
I appreciated a same day appointment. The technician called when he was 30 minutes out and arrived promptly when he said he would. He was able to diagnose the problem and fix it.
- Cori Kerr
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Jacksonville, FL
I was very impressed with the tech today, Riley. You can tell he has a vast knowledge in garage door repair and he cares about doing a good job for his customers. He was on time and you can tell he cares about providing excellent customer service. If I could give him 10 stars today I would. Precision is the only garage door company I will use. Thank you
- James Moser
Fernandina Beach, FL
Precision excelled in all our expectations. Of note, is their efficiency, in all aspects, from the initial phone communication, timely updates and reminders, to great work. They are a pleasure to deal with.
- Mary Sherman
Ponte Vedra Beach, FL
Our service tech, Riley, was here when he said he would be, and was very personable and professional. He explained every step of the way and gave recommendations on product and installation. We very much appreciated the quick response from Precision Garage Door Service. Thank you! and Well Done! David and Cyd
- David Ferris
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Orange Park, FL
Technician Riley was very helpful and professional. He completed the work in a timely manner.
- Tony Christian
Jacksonville, FL
Recently had an issue with my garage door (opening/closing), called Precision Garage Door Service, they answered promptly and an appointment was scheduled for the next day (they could have had someone out sooner if I wanted). Their technician, Riley, attended the next morning at the scheduled time. He was polite, courteous and did a nice job explaining the issues that I had with my garage door and what would be required to fix same, presenting me with a written estimate, without any pressure. He completed the required repairs in a timely manner, cleaned up the work site and tested to my satisfaction the repair. My reason for a 4 star rather than a 5 star rating was the price....over $2000.
- Bill
St Johns, FL
Called on a Saturday morning to get help installing two new garage door openers and Riley showed up within an hour, installed both within a few hours and solved all my problems! Fantastic service, would recommend and would use again!
- Jason Carney
Orange Park, FL
We have always used Precision and have been satisfied with the service. The tech who was at our house was helpful and did a fine job.
- Leonard Davis
Jacksonville, FL
Riley was truly wonderful I all aspects. He exemplified all the attributes required for excellent customer service- Professional expertise, listening skills, and courteousness. He was able to prioritize present and future repair recommendations which was critical to my budget plans. I liked him so much that I want him to be my technician. To top it off, he liked my Golden Retriever, Chloe.
- Janet Wright
Ponte Vedra Beach, FL
Amazing people and service
- Joanne Ghiloni
Jacksonville Beach, FL
My garage door is from Precision. When I first moved into my house 12 years ago I calledPrecision and they sent a technicianright out and replaced the faulty motor. Another time I couldn’t get the door closed. I called Precision and they immediately came out and fixed the problem which was An electrical wires to the sensors. Yesterday I called because my garage door had gotten so loud and opening and closing. A technician was sent out immediately and serviced the motor and the coils. Riley, the technician, was very knowledgeable about the system. I will continue to use your company!
- Elizabeth Kelly
Jacksonville, FL
Their technicians are extremely knowledgeable and offer suggestions for your benefit.
- James - Jacksonville, Florida
Jacksonville, FL
My husband and I greatly appreciated how quickly your company sent a technician to our home. Our technician, Riley, was very professional, very knowledgeable, and very courteous. He took time to explain, in terms I could understand, about the mechanics of the system, what was wrong with our old system, and what was needed to repair. The information he provided was thorough and helped my husband and I to determine what was best for us, and for our home. Riley did more than just "fix the problem", he took the time to answer all of my questions and made me feel like I was the only customer Precision had. Great job Riley!
- Angela Muse
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St. Augustine, FL
Was amazed that I received one day service and on a Sunday..The technician, Riley, was a real pro: friendy, efficient and informative on issues with repair options and cost. John Z. (St Augustine, FL)
- John Zimmerman
Jacksonville, FL
Riley, great customer service provided. Very patient in explaining problem and what was needed. No pressure, would refer him to others. Thanks again Riley
- Gloria Gardner
Jacksonville Beach, FL
The technician was courteous,knowledgeable,proficient. He well represented Precision Garage Door Service. I would always recommend Precision!!
- Trevor Carpenter
Jacksonville, FL
I have used Precision Garage Doors for several years now. I am ‘old school’ and believe an ounce of prevention is worth a pound of cure. Maintenance of my garage door is what I do to keep it working smoothly and prevent costly repairs. I have no reservations in contacting Precision Garage Door when I need service.
- Carroll Sharp
Made the appointment on a Monday, and they were able to come out the very next day. They were fair, told us exactly what needed to be fixed, gave us options, and they repaired the damage extremely efficiently. They were very knowledgeable about the situation, and offered some solutions for us as well. We are beyond impressed with the outcome; way better than expected, and we are so pleased with how everything turned out. We started with an immovable, bent door, and ended up with a smoothly working door that looks great! 10/10 recommend! Shout out to Riley and Drew for the great work!
- Taylor Goens