About Riley
Professional
Focused
Reviews for Riley Holloway-Heim
I needed the torsion spring replaced plus some other parts upgraded for a double garage door. Technician Riley was very knowledgeable and did a great job. The 8/10 was just due to price.
Marcus, we appreciate you sharing your feedback. We're glad our team member was able to provide knowledgeable service and take care of your garage door upgrades. Thank you for trusting Precision Garage Door Service of Jacksonville and letting us know about your experience. We hear your concerns about the cost, and your input means a lot to us.
Technicians: Riley Holloway-Heim
Service: Garage door consultation,Customer support
Stephen, thank you for your feedback and for choosing Precision Garage Door Service of Northeast Florida (St. Augustine). We're glad to know your experience met your expectations. If there's ever anything else we can help with, please don't hesitate to let us know.
Technicians: Riley Holloway-Heim
Service: Customer support
This company was surprisingly fast in scheduling a visit for my urgent needs - he was on his way within half an hour. The technician, Riley, was very thorough, friendly, and effective at helping me resolve my garage door problem. Would highly recommend Precision and Riley.
It is wonderful to hear that your urgent garage door issue was handled quickly and thoroughly. We truly appreciate you mentioning how easy the scheduling was and that our team member provided friendly, effective service. Thank you for recommending Precision Garage Door Service of Northeast Florida (St. Augustine). Your recommendation means a lot to us, and we're glad we could assist when you needed it most.
Technicians: Riley Holloway-Heim
Service: Garage door consultation,General repairs & installation
Lauren, we appreciate you taking the time to leave a review and thank you for choosing Precision Garage Door Service of Jacksonville. If you ever need anything else, please let us know.
Technicians: Riley Holloway-Heim
Service: Garage door consultation
Jonathon McDonald
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
good service, timely appointment scheduling, courteous personnel and very knowledgeable. Fixed problem very quickly
Lightning gas response time on a Sunday afternoon,back in business after parts replacement less than 2hours completed had parts on truck!
Technicians: Riley Holloway-Heim
Service: Garage door consultation,General repairs & installation
Technicians: Riley Holloway-Heim
Service: General repairs & installation
I called this garage service because we couldn’t open the door. They came out quickly. They had 3 tiers for pricing. I was told they needed to replace the spring. It was an emergency situation because I needed to get the car out to go to work. The first price was 2400.00, then the second price was 1750.00 with a veterans discount. I had no idea it could cost this much. My neighbor paid 600.00 for the same problem. We didn’t know this until later. I researched later and several companies were fixing same thing for 300.00. I could have gotten a new garage door for 1400.00. Beware of this company taking advantage of seniors. I don’t know they got these good reviews with this kind of service.
Technicians: Riley Holloway-Heim
Service: General repairs & installation
Spring broke on garage door. Called Precision and they arrived within two hours of my call. Very professional repair tech and explained everything in detail. I am extremely happy with this service
Technicians: Riley Holloway-Heim
Service: General repairs & installation
I was so impressed how quickly the technicians arrived. I called just before 4pm, and they were there within an hour. They were friendly and accommodating to our young child and 2 dogs. Most importantly, they fixed our garage door and worked with us on pricing. I would absolutely recommend Precision
Technicians: Riley Holloway-Heim
Service: General repairs & installation
Maureen King
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This was not the first time I have used Precision. They are my go-to garage door company. I called on a Sunday morning and the service technician (sorry I didn't get his name) arrived within an hour - very impressive for a Sunday morning. He was courteous and polite. He answered my questions and completed the work quickly and professionally. Thank you for excellent service
Technicians: Riley Holloway-Heim
Service: Garage Door Repair
Outstanding customer service! Both Riley and Richard were very professional and explained everything in detail. They both are a definite asset to your company and I would highly recommend them for their work ethics. I am a retired corporate executive and know when I see outstanding employees who truly understand the meaning and value in providing great customer service. I am well pleased with the outcome of my garage door. Thanks for asking my feedback!
Technicians: Riley Holloway-Heim
Service: Garage door consultation,General repairs & installation
Elijah Gomez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service and quick response, same-day repair! Riley and Drew went above and beyond, and I couldn’t be happier with the results. Highly recommend them from Precision Garage Door. You have a life long customer from me!
Janet Davis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Riley explained everything and answered all my questions. Very kind and professional.
Linda Remsen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My appointment was to basically update all the workings of my garage door due to age. Riley Holloway-Heim was more than polite he was very thorough and explained everything to me prior to doing any work. My expectations were exceeded and I am very pleased with the professionalism, work and time frame of the job done. Thank you!
Wilfredo Robles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precisión Garage Doors Service of Jacksonville Florida are just like there Employee reliable and professional . To all senior and Veteran I recommend them to all of Us.
My technicians were beyond amazing. Drew and Riley were efficient and made the process VERY easy to understand. From beginning to end, they turned a frustrating situation around, ensuring I knew all of my options throughout the process. A week later, I couldn’t be happier with my repair and new product. Great job guys, thank you, thank you and THANK YOU!
Technicians: Riley Holloway-Heim
Service: General repairs & installation
Nancy Mccormick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Wanted a keypad installed and 2 remotes replaced. Riley was very professional and very helpful. Checked to make sure everything was functioning properly tweaked adjustment on door, then showed how the keypad worked answering any questions we had. Great company and great employees. Thank you so much.
Technicians: Riley Holloway-Heim
Service: General repairs & installation
Really appreciated the kind and comprehensive service from the Precision guys this week! They did an excellent job on my garage door opener and I am loving the results.
Technicians: Riley Holloway-Heim
Service: Garage door consultation
Drew and Riley were great. Came on short notice, and fixed my garage door good as new. Highly recommend.
Technicians: Riley Holloway-Heim
Service: General repairs & installation
Taylor Goens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Made the appointment on a Monday, and they were able to come out the very next day. They were fair, told us exactly what needed to be fixed, gave us options, and they repaired the damage extremely efficiently. They were very knowledgeable about the situation, and offered some solutions for us as well. We are beyond impressed with the outcome; way better than expected, and we are so pleased with how everything turned out. We started with an immovable, bent door, and ended up with a smoothly working door that looks great! 10/10 recommend! Shout out to Riley and Drew for the great work!
Technicians: Riley Holloway-Heim
Service: Garage Door Repair
Chris Kousas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My experience was very good. The two young men were very professional and very respectful of the elderly. They did a great job.
Technicians: Riley Holloway-Heim
Service: Garage Door Repair
Keith McCrocklin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called Precision around 3pm after noticing I had 3 or 4 failed/broken hinges on my garage door and was afraid someone was going to get hurt if it was operated again. Riley and Andrew arrived within 2 hours of my call and replaced all of my old plastic hinges and my rollers with heavy duty parts. Both of these technicians were very professional, courteous and knowledgeable. I couldn't have asked for better service. Thanks guys!
Riley and Drew were absolutely amazing, we were in desperate need of a new garage door opener and they not only delivered but it has all the things we needed and then some! They also fixed the dreaded seal on our garage door that i failed at DIYing, and the price was lower than expected. I recommend this company for anyone.
Technicians: Riley Holloway-Heim
Service: General repairs & installation
Andi Garman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great customer service
Technicians: Riley Holloway-Heim
Service: Broken Garage Door Spring Repair
Ken Goddard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Riley did a GREAT job and represents your company very well. Very nice personality and does a good job representing Precision door. Thank you Riley.
Technicians: Riley Holloway-Heim
Service: Garage Door Repair
The tec. was outstanding. He walked me through the whole install. Very fare price and only took 45 mins to finish.
Technicians: Riley Holloway-Heim
Service: General repairs & installation
Great service and the technician had great customer service skills. The job was professionally done and in a timely manner.
Technicians: Riley Holloway-Heim
Service: General repairs & installation
Salvatore Vespa
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Door and Riley were Topnotch . I was well informed on every detail. The work got done in the proper timeframe at the price quoted.
Technicians: Riley Holloway-Heim
Service: Garage Door Repair