Read what people are saying
about Precision Garage Door in:
St. Augustine, FL
Precision Garage Door of Jacksonvillehas received 844 reviews, averaging 4.96 Stars:
St. Augustine, FL
St. Augustine, FL
Explained the problem Existing unit was broken, needed to be replaced Riley said I need a new motor. (I was thinking when I should set a date for a new motor) I HEAR Riley say, "I have everything in the van. And he said, "I'll print you a quote" Saw the quote, said "yes" 3 hours later, have a new motor, Riley is heading home.
- Douglas Phillips
Product:
Technicians: Riley Holloway-Heim
St. Augustine, FL
Quickest repair service ever rendered and technician Michael G was very experienced and was totally customer oriented. I will recommend Precision door anytime when the need arise.They were onsite in less than one hour and I consider that Quality Superior service
- Ava Fields
St. Augustine, FL
Tech arrived early. Work was done proficiently.
- Joseph Frassetto
St. Augustine, FL
Walter did a great job! He explained everything very well. He was courteous and polite.
- John VanLaere
St. Augustine, FL
Our garage door broke on a Saturday morning. Our call was answered quickly and Nate was at our house in a few hours. He was professional and got us back up and running in no time. Highly reccommend!
- Leslie & John Starr
St. Augustine, FL
Your company was recommended by several of my neighbors on our neighborhood page.... We got an appointment for 2 hours after our call...... Dalton called us from around our corner..... He was very professional, friendly and really knew his business. He had what was needed on his truck and was able to repair it right away...... Dalton is a great asset....
- John Vollario
St. Augustine, FL
Riley, was Awesome Great customer service! Service call charge 49.00 was a pleasant surprise! TY! Your customers are in good hands with Riley.Blessings Mark
- Mark Spindle
St. Augustine, FL
Riley was amazing, courtesy, explained everything and truly provided outstanding customer service! Extremely happy with his outstanding customer service and work performed.
- Danielle Carrier
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Technicians: Riley Holloway-Heim
St. Augustine, FL
Chose this company because their good reviews weren't paid fakes, if I'm being honest. Several competitor companies just had tons of 5 star reviews that all read suspiciously the same, and then I dug in to find the real reviews which were abysmal. My concern was not getting ripped off and getting a quality product installed quickly (cause my door was locked up). Technician arrived same day (which was partially luck) and replaced my spring and rollers in 3 hours. Guy was super nice and explained what he was doing and why my spring had gone bad when I showed interest. No lie... it was an expensive service to get the good stuff put in, but I understand the hardware isn't cheap and I don't want cheap (cause cheap costs more in the long run). Door went from spring-jammed and unable to go down without extreme force and terrible grinding sounds to opening quietly with no issue in the same day. I was not pressured to buy products or services I wasn't interested in, and in the end chose the more expensive spring and new rollers myself. The tech was knowledgeable and hardworking even in this insufferable heat. I'm pleased with Precision and would recommend them to a friend based on my service.
- Ryan G
Product:
St. Augustine, FL
Tim the technician was on time. He was straight to the point. He tried to save us from purchasing a new garage door motor. He tried everything. He said that he didn’t feel comfortable leaving till we had a new door motor. He was happy to wait for an answer from my wife. We are on one income . I don’t work due to a life threatening injury. And he wait over an hour till my wife gave answer. She was at work. I felt bad that he had to wait with a trainee. But installed the new motor very professionally. And he answered my questions about the he was doing. I would recommend him to install stuff
- Bradley Devero
Service Provided:
Product:
Technicians: Tim Van Vuren
St. Augustine, FL
Excellent service!
- Pam Brawer
St. Augustine, FL
They came earlier than the appt which was awesome! The technician was AMAZING! He was very kind and knowledgeable!!!!!
- Sherry Snead
St. Augustine, FL
We had Michael G come to our house to service our garage doors. He was a very pleasant young man and extremely knowledgeable. He serviced the doors and provided helpful information about maintaining them. We would certainly hope that he can continue to help us in the future. Thank you, Michael!!
- Jack Murrell
St. Augustine, FL
Kalen was courteous and very professional. Explained the issues my garage door was having and explained the repairs needed efficiently. Got the job done quickly. Thank you
- Michelle Atkinson
St. Augustine, FL
Riley was very professional and trustworthy and accomplished the job with precision. He was very knowledgeable and explained our options in detail. He cleaned up after the repair was completed. Riley is a great asset to your company. We will recommend your company without hesitation.
- Helga Frendo-Rosso
Product:
St. Augustine, FL
Walter Schneider was the technician that fixed my garage door problem very efficient & helpful I give him 5 stars
- Joyce Jesse
St. Augustine, FL
Same day service call, the technician's customer service and knowledge was exceptional. He went above and beyond to make sure all of the cars, remotes and key pads were all programmed. Would recommend this technician and the company.
- Erin Samartan
St. Augustine, FL
Riley came answered all of our questions and needs. He was very professional and fixed the problems with the garage door and let us know what he did!
- Carolyn Glover
St. Augustine, FL
MY tech was Michael G. and he was outstanding in his work and customer service skills. I've come to observe this with all of the techs that have come out to service my garage door over the years. Not just the service but the customer service is consistently above and beyond.
- Melissa Hartley
St. Augustine, FL
All work done very best and neatly very pleased with the craftsmanship, but I was expecting to get a receipt of the bill in my email and I have not received that yet. I definitely would like to have one. Donna Valentine
- Donna Valentine
St. Augustine, FL
I had a technician out to my home within 90 minutes of calling Precision. After diagnosing the issue and giving me a quote, Kyle replaced the garage door springs and installed a new garage door opener within a couple hours. The door is so much quieter. We are very pleased.
- Brian Schulz
Product:
Technicians: Kyle Daley
St. Augustine, FL
Very prompt service. Mitchell Dehler was the technician and he could not have been nicer. He explained charges and gave options. He works very quickly and efficiently. He demonstrated several features of the new system and even programmed my car remote. He cleaned up the garage before leaving, taking all the trash with him. I purchased a motor, springs, remotes, garage door opener, keypad. A storm had destroyed the motor and other parts were old and in need of replacement.
- Kay Ponder
St. Augustine, FL
Prior purchasing prompted me to call Precision again. Wes, the technician did not let me down. First, on time at the beginning of “my window “, explained everything in detail, listen to my needs and answered all my questions. He set up within the stated time and was a 11 out of 10 scale!! Two of my neighbors walked by and were also sold! Thank you Wes!
- Kevin Borovsky
St. Augustine, FL
Kyle did a great job on my garage door repair. He called 30 minutes ahead of his arrival time to let me know he was on his way. He arrived on time. He quickly assessed what needed to be repaired. Confirmed the parts were covered under warranty. Completed the job in an efficient manner. He was very personable and went above and beyond to ensure I was satisfied.
- Lance Mitchell
St. Augustine, FL
Quick to set an appointment, Riley was here the next morning. He was professional, thorough & extremely friendly & helpful. He exceeded my expectations !
- Nancy Hoffman
Product:
St. Augustine, FL
Arrived within an hour and repaired everything
- Molly Hullinger
St. Augustine, FL
Our less-than-ten-year-old Genie garage door opener was stopping halfway up the track and moving only slightly when the button was pushed. My fiancé tried to troubleshoot it himself to no avail. I found Precision Garage Door Service based on their Google reviews. When I called, Lakin was friendly and helpful. She even tried to get a technician out the same day! When Dalton Merritt arrived to look at the door and troubleshoot the issue, he explained that we were lucky to have gotten the service out of it that we had, as it was underpowered for our heavy garage door (builder-grade). He was friendly and professional. He told me what the options were, detailed them for me on the tablet, and even offered to talk with my fiancé if there were any questions. We opted to go all in on the repair, replacing the garage door opener, having him add additional hinges for the panels, and an upgraded spring system. Was it cheap? No. Do I feel confident that if there’s another issue I can call Precision back and they’ll come back out? Absolutely! But I also know this repair will last us for years to come. I was extremely pleased with the quick response, attention to detail, and quality of service we received from Precision and their team. I highly recommend them.
- Rachel Peretz
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Technicians: Dalton Merritt
St. Augustine, FL
On Sunday, May 12, 2024, our garage door opener started making a loud noise. I called Precision Door Service because they had serviced our garage door about 9 years ago and done a good job. I called Precision Tuesday Morning, May 14, today, at 0800 and they scheduled a technician to arrive between 2 pm and 4 pm. The technician, Mitchell Dehler called and arrived about 15 minutes early. he immediately diagnosed the problem, and clearly explained what was needed to fix it.. Our garage door opener was over 24 years old and simply wore out and needed to be replaced. Mitchell prepared a quote, explained the work that needed to be done and I approved. Mitchell was professional in every aspect, knowledgeable, efficient, and friendly. He explained the work he had done, helped program the new keypad, explained how the new garage opener switch worked, and helped set up the homelink in both our cars. He was a delight to work with and I enjoyed the opportunity to talk to him. I trusted Mitchell and that is high praise coming from me. Thank you for a great job and you are fortunate to have a technician of Mitchell's caliber on your team.
- Joe Anderson
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Technicians: Mitchell Dehler
St. Augustine, FL
Kalen was excellent. He assessed the entire situation and made sensible recommendations. Thank you!
- J. McCoy
Nate was great! He called ahead to confirm his time of arrival as well as exceeded our expectations with the repair and maintenance of both our garage doors Thanks Nate!
- Steve Moles