Read what people are saying
about Precision Garage Door in:
St. Augustine, FL
Precision Garage Door of Jacksonvillehas received 847 reviews, averaging 4.96 Stars:
St. Augustine, FL
Product:
Technicians: Dalton Merritt
St. Augustine, FL
On Sunday, May 12, 2024, our garage door opener started making a loud noise. I called Precision Door Service because they had serviced our garage door about 9 years ago and done a good job. I called Precision Tuesday Morning, May 14, today, at 0800 and they scheduled a technician to arrive between 2 pm and 4 pm. The technician, Mitchell Dehler called and arrived about 15 minutes early. he immediately diagnosed the problem, and clearly explained what was needed to fix it.. Our garage door opener was over 24 years old and simply wore out and needed to be replaced. Mitchell prepared a quote, explained the work that needed to be done and I approved. Mitchell was professional in every aspect, knowledgeable, efficient, and friendly. He explained the work he had done, helped program the new keypad, explained how the new garage opener switch worked, and helped set up the homelink in both our cars. He was a delight to work with and I enjoyed the opportunity to talk to him. I trusted Mitchell and that is high praise coming from me. Thank you for a great job and you are fortunate to have a technician of Mitchell's caliber on your team.
- Joe Anderson
Product:
St. Augustine, FL
Kalen was excellent. He assessed the entire situation and made sensible recommendations. Thank you!
- J. McCoy
St. Augustine, FL
Walter was my serviceman, and he is a fine representative for your company. He found my problem, carefully explained my options, then performed the service I selected. He was efficient and thorough. I would highly recommend him and your company to my friends and neighbors. A job well done!
- David Cooper
Product:
St. Augustine, FL
Technician did a great job, thanks again!
- William Doolittle
St. Augustine, FL
Good job done by crew. Left two pieces of roller that was cut off laying on floor of garage. Also receipt showed only 90 day warranty when we were verbally told one year. First time dealing with you company. Maybe we needed to look around for someone else that made sure everything was done the rest that way. The little things leave a lasting impression. Thanks
- Jerry Hudson
St. Augustine, FL
Service was immediate, Tim explained everything that needed to be done and all required parts were already on the truck. In four hours it was all completed and I had completely rehabbed door fittings and new motor. Great job and 100% satisfied.
- Doug Loudon
St. Augustine, FL
I have been a customer for several years and always knew that your service would be excellent. Today, that was once again true. Your very professional and very knowledgeable tech, Tim, explained everything to me, providing me with enough information to make choices regarding the new system. I am very pleased with Precision Garage, with Tim, and with my new system. Thank you.
- LUCY MURACA
Service Provided:
Product:
Technicians: Tim Van Vuren
St. Augustine, FL
Dalton was great. Super install, great guy and were very thankful for the service.
- Andy Uprichard
St. Augustine, FL
Outstanding service! Always professional and on time! Highly recommend this company!
- Karen Manfre
St. Augustine, FL
The technician who serviced our replacement of our outside garage pad was excellent. Hagan inspected the system explained the unit was covered under warranty replaced it with a new one. He also pointed out that the rollers needed replacement and the rubber on the bottom of the door was also worn out . He replaced every thing and tested all components . Great service at dece
- Howard Knauer
St. Augustine, FL
I called yesterday to make an appointment for a new garage door opener. They could have sent a tech that day but I couldn't do it until the next day. Jessica made the appt for 10 to 12 the next day. Dalton called and could come a little early so he arrived at 9:50. Dalton did a fabulous job of evaluating my current system and outlined exactly what I needed and had all costs laid out. I selected the opener I wanted and Dalton went to work. In only 2 hours I had a completely installed and operational new garage door opener! He had everything he needed for virtually replacing everything except the door itself on his truck. He updated all remotes, keypad, and programmed my car. It was actually amazing how efficiently and quickly this was all done. I would highly recommend Precision to anyone. Dalton was excellent and very knowledgeable about all aspects of his profession!!!
- Glen Knight
Product:
Technicians: Dalton Merritt
St. Augustine, FL
Excellent customer service. Polite, honest and very competent!
- Jennifer Mallon
St. Augustine, FL
Kalen was very professional and kind. The service was provided in a timely manner, and my garage door now works perfectly!
- Ray H
St. Augustine, FL
Very reliable, fast service. Will always call Precision with any garage door issues.
- Tara
Product:
St. Augustine, FL
Jeramiah did a great job in identifying our problem and solving it. Thanks so much.
- Thomas Miller
St. Augustine, FL
We are very pleased with the services we received - both initially when we had Precision install our garage door and when we needed service. A call to Precision in the early morning was responded to quickly and by noon the same day, everything was taken care of. The two technicians were polite, efficient and knowledgeable. Precision operates the way I wish all companies would at least try to emulate. We strongly recommend Precision to others. The Cervones
- Carolyn Cervone
St. Augustine, FL
I have had several highly positive experiences with Precision Door, and frequently recommend them to friends. My most recent experience required reprogramming and the technician was efficient, professional, and personable. Another great experience, thank you.
- Dow Stewart
St. Augustine, FL
Very friendly and courteous technician. Diagnosed the problem in 15 seconds. My cars were locked in the garage. If an emergency would have arizen, I would not have been able to get going. Thanks for the quick response.
- Steve Collins
St. Augustine, FL
Have used Precision for years because they are ALWAYS prompt, professional and knowledgeable. Our technician was quick to assess our garage door problem and repaired it. I trust Precision because they always get the job done.
- Elissa Brown
St. Augustine, FL
The tech was fabulous Was kind,efficient, made the experience a good one. Had Overhead Door here earlier and chose not to work with them. Will never deal with anyone but Precision
- John Coggins
St. Augustine, FL
Outstanding experience in all respects. Above and beyond most companies I have dealt with recently. Your service representative represents everything valuable to a company hoping for success. We commend his professionalism and helpful attitude.
- James Byrd
St. Augustine, FL
We were so pleased with the service we received from your Company, from scheduling the appointment to our technician calling saying he is ahead of schedule was it okay to come early. Our technician Wes, was excellent. He did his inspection on our garage door and explained everything in detail. There was no pressure to do the repair. The work was done in a timely manner and very professional. We would highly recommend your Company.
- Sandra Dupuis
St. Augustine, FL
The service was exceptional. Very prompt service and Nate was awesome! He was very courteous and professional and completed the job in a very timely manner. When I call for service going forward, I will ask for him!
- Frank Sette
St. Augustine, FL
Service was excellent. Technician was professional and informed.
- G Jones
Product:
St. Augustine, FL
Quickly scheduled and completely fixed problem for a reasonable cost. My third time using them and always been great.
- Drake Batchelder
St. Augustine, FL
Precision, during multiple visits to provide service at my home, have always been very quick to respond, always on time and most importantly the service is professional and first rate!
- Bob McMahon
St. Augustine, FL
Easy, honest service. Will use Precision Door Service again if I have garage door issues.
- Nicole Barletta
St. Augustine, FL
Dalton and Mitchell serviced our garage today. They did a great job of informing me of my options and servicing my immediate needs. No pressure to go in any specific direction which I appreciate. I know they will be here for me next time when it’s time to replace it. Thanks guys
- Chris Stanley
St. Augustine, FL
I was very impressed with Kalen King. He was very precise in recommending what needed to be done and was very efficient and meticulous in the service he performed. The garage door runs like it’s brand new and very quiet. Thank you and I will call for Kalen in the future as I have 2 other doors that are 13 years old.
- John Dragovich
Our less-than-ten-year-old Genie garage door opener was stopping halfway up the track and moving only slightly when the button was pushed. My fiancé tried to troubleshoot it himself to no avail. I found Precision Garage Door Service based on their Google reviews. When I called, Lakin was friendly and helpful. She even tried to get a technician out the same day! When Dalton Merritt arrived to look at the door and troubleshoot the issue, he explained that we were lucky to have gotten the service out of it that we had, as it was underpowered for our heavy garage door (builder-grade). He was friendly and professional. He told me what the options were, detailed them for me on the tablet, and even offered to talk with my fiancé if there were any questions. We opted to go all in on the repair, replacing the garage door opener, having him add additional hinges for the panels, and an upgraded spring system. Was it cheap? No. Do I feel confident that if there’s another issue I can call Precision back and they’ll come back out? Absolutely! But I also know this repair will last us for years to come. I was extremely pleased with the quick response, attention to detail, and quality of service we received from Precision and their team. I highly recommend them.
- Rachel Peretz