Garage Door Repair Reviews in St. Augustine, FL (Page 3)

I only gave you 3 stars because i believe the price for the equipment was excessive. The garage door opener was $1,455.00 dollars and the Rail was $ 486.00 Dollars. Based on Amazon pricing i payed close to 5 time what it would have cost from amazon. The service technician (Hayden) was excellent.

- Michael Tobin

Winston was very knowledgeable and explain everything thing to me

- David Segura

Hayden was very easy to work with and was knowledgeable with the product. He did the work quietly and efficiently and went over all the details and paperwork with me afterwards. He was super nice and friendly too. So far so good with the equipment. I would recommend Precision as he came exactly when the customer service rep said he would and I felt like they were both honest and forthcoming.

- Mary Erickson

The service was great, the technician arrived before the scheduled time, which was refreshing. The technician was knowledgeable, pleasant, and did a professional job. The down side. Cost, much to high.

- Bill Hamlon

Noah did a great job explaining our options and recommending the right product for our needs. He was very professional, friendly, and is an asset to the company.

- Margaret Neighbers

Nate, was my garage door repair person. Very professional, a true expert on his duties and responsibilities. He did an outstanding job at our home. It was a great experience!!

- Peter Lasavage

The mechanic was professional, pleasant, made a good argument for upselling to prolong the life of the door.

- William Paine

Precision Garage Door did a fantastic job repairing the broken spring on my door, as well as suggesting some upgrades to keep my door working well for years to come. Professional staff all around from those answering the phone to the technician Hayden who performed the repairs. Work completed the same day I called. Great company. Highly recommend.

- Frank Hoffmann

Quality product, prompt & professional service. My tech. Hayden did a great job explaining product information which was important in selecting the best products that fit my needs & budget. Vince M.

- Vince M.

I work a garage door broke at 4:00 on a Friday night. The tech was here by 5:00 p.m. fixed by 6:00 pm. Extremely pleased and happy with service of the tech and other call center. Would recommend to anybody.

- William Meister

Precision Door Techs were pn time & professional. Highly recommend

- Mike Smith

I can’t say enough about the team of professionals that I work with each time I reach out to Precision Garage Door for assistance. From the friendly and accommodating person who answers the phone and schedules my appointment (in my experience in 24 hours or less!) to the knowledgeable and respectful technician who comes to my home and works with me to come up with a solution that best fits my needs (LOVE that you text a picture of the technician that will be coming to my door, it’s so reassuring that I’m opening my door to the right person – KUDOS!). Each technician I have worked with since your company first installed the garage door opener in my new home 13 years ago always practice the attributes of honesty, respect of my person and my home, transparency in identifying the issue, the associated corrective actions including the price for each involved and the inclusive collaboration between himself, his superiors and myself in selecting the best solution for the issue at hand. My technician today, Connor Brooks, exemplified all of these qualities and in addition, his attention to detail raised the bar for any future technicians who come to call. I congratulate Connor Brooks and Precision Garage Door Service of Jacksonville for practicing these values and many more that make working with your team members such a pleasure!

- Barbara Stermer

Terrific service and problem solved with options

- Paul Stisser

I give this company 5 STARS. I have used Precision Door Service before and was always satisfied. Chad Martin was the person who came to my home. I was having problems with the garage door and now my garage door works fine. He did a great job! Thank You!

- Frank & Victoria Mahr

I have used Precision in the past and still highly recommend them.

- Pegg Dodson

Precision Garage Door did everything with care and came in a timely manner. All of their technicians are clean cut, kind and professional. My husband is 100% disabled and needs to get in and out so timeline was considered in making a choice. The c yg

- Gloria Benyacko

Ontime, great service, very professional, did great work installing a new garage door motor and rail after a lightning strike.

- Tony Woods

Noah is fantastic! His genuine care for providing his customer with excellent service is evident in his work effort. I feel he went above and beyond for us, but he did it willingly and with a smile. Nothing seemed too much for him. He deserves to be commended. Thank you Noah!

- Michael Vanaria

Our technician was helpful in solving our door issue and careful with the installation of new equipment.

- Mary Smith

Incredible experience from start to finish. They were able to come out same day, and the technicians were very professional and efficient. Pricing was also reasonable and I will definitely be using them for any future needs.

- Anca Oakley

These guys are at the top of their game. Great web site. On time service. Open and honest discussion with the rep. Very please!

- Anthony Paresi

I had a very mixed experience with Precision Garage Door Service of Jacksonville. On the service side, this was absolutely 5-star. My garage door would not close because one of the cables had come off the pulley, and they responded very quickly late on a Friday evening when I really needed help. The technician was extremely friendly, professional, communicative, and took the time to explain everything clearly. At no point did I feel pressured into making a decision, and I want to be very fair about that. He showed me that the grooves in my pulleys were almost gone, which made sense since they are more than 20 years old, and he also pointed out that the cables were starting to wear. He recommended replacing both pulleys and cables rather than simply putting the cable back on, especially since the same issue could easily happen again soon. He also noted that my rollers were wearing out, and when I asked about replacing those too, he even contacted his manager and got that price reduced. So to be clear, I was not forced into any of these repairs. I agreed to them because, given the age of the parts and the fact that my garage door would not close, it seemed like the most practical decision at the time. My frustration is with the total cost. I understand that emergency evening service comes at a premium, and I also understand that I made the final decision to approve the work. But after everything was done, I looked up the cost of the parts themselves — the rollers, cables, and pulleys — and found that they can be purchased for under $100 total. That was incredibly disappointing to discover after paying more than $1,200 for the work. I do not work on garage doors myself because I am very cautious about the springs and the tension involved, which is why I chose to call a professional. Since it was late on a Friday and my garage door would not close, I decided to move forward with the repairs rather than spend time researching costs. Afterward, when I looked up the price of the parts and saw how low they were, I was extremely disappointed and came away feeling like I had been charged far more than was reasonable, especially since technician completed the work was done in about 90 minutes. So overall, this review is two-sided: the technician and the service experience were excellent, and I truly appreciated the fast response and friendly professionalism. But I am very disappointed in the pricing, and that is what leaves a bad overall feeling for me.

- Alex Kuehl

Excellent experience. Guys did a great job and price was reasonable.

- Gary Mayo

Chad called to let me know he was on the way. He was polite and answered all my questions. He also gave me options for updating the motor without any pressure. Thank you Precision Door and Chad.

- Geraldine Sexsion

Nate of Percision Garage Doors was a 10 out of 10. Pleasant helpful knowledgeable and willing to go above and beyond. Not cheap but quality never is.

- Vincent Johnson

I have been using Precision Garage Door for 5 years and never have been disappointed. Nate is a true professional, and a credit to your firm. He was patient and explained everything, cleaned up the worksite and when the job was finished, did I have any additional questions.

- Linda Mahoney

Connor was an exceptionally polite and kind young man… was timely, courteous and completely professional. Completed the job as promised and could not have been kinder. Give him a raise. He is one of the few service techs who actually smiles, is respectful and detail oriented. I work as a senior Level executive in HUMAN RESOURCES-you’ve found a great employee… and I know one when I see them. Thank you!

- Patty Cooper

Very pleased with the service. Chad was an amazing tech and explained everything for us. Great quality and customer service. I highly recommend this company.

- Stephen M

My experience was very good. The two young men were very professional and very respectful of the elderly. They did a great job.

- Chris Kousas

Communication was excellent. The technician was very professional and explained everything he was doing. I thought the offer for the tune up was a good value to help keep my garage door functioning properly.

- Jerry Swidersky