Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7259 reviews, averaging 4.96 Stars:
Orange Park, FL
Jacksonville, FL
When I initially called I was given a window of time for that very same day. Within an hour I received a message from the technician asking if he could come earlier. The repair turned out to be extensive but there was room to negotiate some solutions and the manager approved nearly $500 worth of free rollers with the other work.
- Bernard Lucking
Jacksonville, FL
I used Precision because my husband had used them in the past, Drew was very professional and courteous, he told me what I needed and we discuss the situation. He put in a new opener and sprayed some nuts and bolts. I will definitely be using your company again and I hope to meet Drew again.
- Karen G.
Palm Valley, FL
My garage door opener system was at least 24 years old and was limping along to do its job. From a reliable source, Precision was recommended to come and assess my situation. Hayden, the installer, called me within 5-10 minutes after my first call to Precision. He answered all my questions thoroughly and provided an estimate based on what I wanted to be done. He was extremely kind and estimated the work to take approximately 1.5-2 hours. Within 1 hour, he had completed the entire job and walked me through his installation which included a new motor, belt drive, sensors, remote pad and its setup. Thank you Precision!
- Geoff Lininger
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Technicians: Hayden Saari
Jacksonville, FL
I called for a problem with one of my garage doors. Had a great conversation with the woman who took my call. She said someone was available between 12-4 today. The door was fixed after a list of repairs was discussed and approved. The technician was extremely nice and professional. The door is working and we are pleased with the service.
- Beth Welch
Close proximity to my house and someone could come out the next day which was today. Person was very professional and helpful. He helped set all the openers including the one in the visor of my car.
- Nancy Hall
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Jacksonville, FL
So glad I called Precision Door Service. Charlie was very pleasant, and informative. He got the job done. I was very pleased with the work. The next day I tried to change the code on the door and was having trouble. Chris came right out, showed me what I was doing wrong. Very helpful and again pleasant and patient like Charlie. It’s nice to find a company today, that cares about their product and customers, especially the older generation that is not tech savvy. Will surely use Precision again and recommend them to others.
- Virginia Manner
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Technicians: Dalton Merritt
Jacksonville, FL
Nick is amazing! He's very knowledgeable and works fast! Everyone should be like Nick!
- Brandon Ruffin
Jacksonville, FL
5 stars all around. Tech, Kalen was great, knowledgeable and excellent work. I would say anyone that has a garage door in need of love give them a call.
- Matthew Giannini
Orange Park, FL
Mark contacted me within hours of my call to the company and made an appointment to visit immediately. He is knowledgeable, professional, and an exceptional communicator. He listens. I did not make up my mind immediately about my purchase. He continued to answer my questions and research until he found just the right garage door for my home. Through every step in the process, Mark and the office staff were responsive, helpful, and supportive; that even includes gathering information for the HOA. The purchasing, ordering, scheduling of delivery, and installation processes all moved smoothly. The installers arrived as scheduled, removed my dilapidated equipment, installed the uniquely designed, beautiful, high quality garage door and opener, and patiently instructed me in the use of my new equipment. I have done my due diligence and know that the price was right. I am very happy and recommend this company without reservation.
- Vicky Vance
Middleburg, FL
Tech, was very helpful and caring. My door couldn't be repaired at this time. Not, due to very nice tech but due to my financial situation . I, intend to call again when I get more funds.
- Charles O'Donnell
Noah was excellent. Explained everything and it was not a small job.. he had all the parts, was ready to go and completed the install perfectly. Very happy w your service!
- Thomas Plossl
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Orange Park, FL
Friday evening the garage door spring broke in half. Saw several ads for precision. Checked their reviews, which were 5 stars. Went on line and scheduled afternoon appt for the next day (Saturday). They showed up on time. Evaluated what needed to be done to fix garage door for optimum service. Price was reasonable. Technician explained everything needed in detail and why needed. Very polite and courteous. Would recommend to friends and family.
- Diane Lammers
St Johns, FL
Excellent service, prompt and reliable
- Richard Elbracht
St. Augustine, FL
Jeremiah was awesome. He was very quick to come out, professional and made sure to keep me informed on everything. I would highly recommend this company and will make sure to use them again if needed in the future.
- Jennifer Mejia
Palm Valley, FL
I was very impressed with Precision Door Repair. I easily booked an appointment online and Ron was very courteous and provided excellent service. My garage door is 21 years old. Ron explained that he could replace the motor, springs, rollers and remotes without having to replace the door. He explained each problem area and gave me choices. He completed the work on the same day and programmed my cars. Highly recommended.
- Alicia Bernet
Atlantic Beach, FL
I have been a customer for over 20 years. Precision is the only company we call.
- Jeff Michelman
Jacksonville, FL
I was happy with the quick and efficient service provided by Precision. Brandon did a great job explaining what he could do to help extend the life of my garage door.
- Bruce Wilson
Orange Park, FL
Chad Martin did a great job. Very professional and informative, understanding and patient. He did great work and went above and beyond for our benefit. I will definitely be asking for him specifically next time I schedule maintenance with your company.
- Christian Reyes
Jacksonville, FL
Ron was awesome and super quick! Appreciate how fast the process was!
- Zach Rang
Orange Park, FL
I have used Precision Door Service for my home before and been very pleased! This recent service was no different. Michael G., the service technician, was prompt, extremely pleasant and polite, completed the needed service on time and answered all my questions completely. The new upgrades are making life more safe and efficient.
- Linda Edwards
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Technicians: Michael Gavandalli
Jacksonville, FL
Chad was fantastic as usual. We had him install a new spring in 2023, and he was early, professional, and a straight shooter.
- Michael Merida
Jacksonville, FL
I have used Precision Garage Door Service numerous times over the years, and they are by far the best at what they do! Customer Service is excellent with quick response time in getting someone out to address my garage door issue at hand! Precision technicians are always prompt & professional, as well as courteous...a BIG shout out to Noah Johnston on a job well done with the install of my new garage door openers (he even swept out my garage after work was completed)! Highly recommend Precision for all your garage door needs!!
- Karen
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Jacksonville, FL
Nathan V. was punctual, professional, & patient in answering my questions while delivering an honest assessment of the issues presented. His solutions were explained & based upon a number of factors, a new keypad was installed (the current keypad was only 1.5 yes old!). I appreciated the extra time Nathan took to explain door maintenance & what to look for going forward with potential issues this garage door as well.
- M. Bond
St. Augustine, FL
As always a wonderful result after a call for service. Ron was early:) precise and efficient. He also made sure we had a Veteran’s discount. Found a few issues that would have required a lot of work soon. We decided to do a service and repair to avoid an issue later. Very professional and explained everything and took pictures if difficult places to show us the issues. We’ll ask for Ron again!!!!
- Patricia Falaney
Jacksonville, FL
Mike arrived quickly and was very through … got us taken care of quickly! Very informative and professional! We will definitely use them again!
- Robert Rinks
Jacksonville, FL
Walter was very knowledgeable and super fast with the repair. Got the new springs, bearing's and rollers installed you no longer hear the garage door going up and down.
- Gary McCance
Ponte Vedra Beach, FL
Precision Door sells a very reliable product that has performed without fail since I bought my home 11 yrs ago. I scheduled a service call today to get a new hand held device and reinstall of the code-activated opener and was delighted with the excellent service I received from Nathan. The process to schedule the service call was also extremely user-friendly. Highly recommend Precision Door for their excellent customer service!
- Jane Johnston
Jacksonville, FL
The service man was nice, but I kind of feel I got ripped off and everyone I talk to says that they were too expensive - I will make sure to shop around next time.
- Jeff Rommel
Thank you for your feedback. We’re glad to hear our technician was courteous, but we’re sorry to hear you felt the pricing didn’t meet your expectations. We always aim to provide top-quality service using only the highest quality parts, and all of our work is backed by both parts and labor warranties for your peace of mind. We understand the importance of feeling confident in the value you receive and encourage you to reach out to our office manager, Michelle, if you’d like to discuss your experience further. Your input is important to us, and we truly appreciate the opportunity to serve you.
Jacksonville, FL
Chad with Precision Garage Door Service was able to repair our overhead garage door. He was extremely knowledgeable and ensured we were satisfied with service. Outstanding service- definitely recommend.
- Scott Schlossman
When I called because I couldn’t figure out how to finish my weather stripping, these guys helped so much. They sent someone out within about 2 hours and it was fixed in about 45 mins. The technician, Dalton, was very knowledgeable, explained everything to me so I knew what was going on, and he did an amazing job. The seal around the garage door is better than it’s ever been.
- Zach Highsmith