Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7377 reviews, averaging 4.96 Stars:
St. Augustine, FL
Great work, knowledgable, and would use him again
- Jerry & Phyllis Powers
Jacksonville, FL
Hayden was absolutely fantastic! My old garage door opener died during Debbie after losing power and I was in quick need of replacing it. Hayden was able to come earlier than originally scheduled and was nothing short of excellent. He explained all the replacement options available, happy to answer any questions and was extremely personable. The job was done fast and he left my garage even cleaner than it was before he came. I love my new opener, how quiet it is and how smooth the entire process went. I will definitely be using Precision and Hayden again as well as recommending them to anyone else!
- Gregory Brown
Jacksonville, FL
Service person was professional..explained everything he was doing...fixed the problems in good time and was pleasant to talk to. Was very pleased with the experience.
- Janet Shatzer
Jacksonville, FL
You certainly have a top notch operation! Brittany scheduled my appointment the same afternoon that I called. Nate called to ask if he could arrive early. He was very thorough, courteous and patient with my concerns and questions. He very quickly completed the work. Thank you for a great staff and outcome!
- Cheryl Goodrich
Jacksonville, FL
Submitted the online request form when my door stopped closing suddenly and the team was here within 6 hours. Quick repairs, transparent pricing and options, and he even went above and beyond to lubricate the parts I couldn’t reach without a ladder.
- Beth Paris
Middleburg, FL
Yes met expectations and solved problem. Chad was on time, efficient, polite, courteous and answered all questions. Chad worked hard and didn't stop till complete. There were many parts they were replaced. He picked everything up and you would never know he was there. Very pleased with Chad.
- Barb Plyler
Jacksonville, FL
Excellent sales and service. Used this company at two of my properties. Top notch
- Ben Berling
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Jacksonville, FL
Chad called prior to arriving to confirm availability. Answered my questions and recommended replacement of the bottom rubber. Excellent!
- Kathy Ramshaw - Brown
Orange Park, FL
It was so nice to have a company like Precision to rely on. We have had work done with them in the past, always polite and professional, Tim explained what the problem was and helped to keep the bill down, which in this day and age is unusual. Thank you, Tim and Precision. Nikki
- Keith Ayling
Jacksonville, FL
Dalton was professional, explained the options, and made a proper repair.
- Peter Lesley
Orange Park, FL
Michael G was courteous and professional he did a great job.
- Myron Cabey
Jacksonville Beach, FL
Your company was recommended to me by Chris Phillip with Crescent Management and Riley did a good job with my door and was very nice to my renters. I mentioned that I am President of Sandcastle Condos of Jacksonville Beach and we have 13 garages and will put your company on our preferred vendor list. I am always being asked who I recommend. Thanks again, John Patrich
- John Patrich
Jacksonville, FL
previous customer
- Steve Hall
St Johns, FL
Tim was fantastic! Turns out we needed a complete replacement of our 20 year old garage door. Tim’s knowledge, experience and incredible customer service was beyond stellar. All in all, excellent and professional service completed beyond expectations within 24 hours. Thank you.
- Kristina Capps
Fruit Cove, FL
tech was a really great guy, knew eveything about the business. he was helpful in every aspect of his visit. i will definetly let my friends and neighbors know of your company. thank you so much for your help today....oj
- Oj O'Connor
Jacksonville, FL
Not Happy with my Service, We are a Military Family and my spouse it’s a Real Estate Agent! We had searched prices around and the cost for Spring replacements were around $400 mark when the Rep Texas showed up we feel he used the Bait and switch tactics with his presentation and lab top, he never showed us the high end we where paying for he just showed the prices and with all the different types of springs you carry how do we know which one is which,,, And to top it off and confirm our suspicions of being taken bye his bait and switch sales tactic, On his way to his truck after we paid him he even Yahoo to his truck saying “ I love Saturday’s overtime! We are really considering putting a complaint with the Better Business Bureau since we feel we were taking advantage of our situation and we’re a Victim of your unethical business Bait and switched Practices!
- Jose martinez
Jose, we strive to provide fair and transparent pricing to all our customers, and it's concerning to hear that you feel you were overcharged. We value your feedback and would like to investigate this matter further to ensure that such incidents are not repeated in the future. We'd like the opportunity to address your concerns directly and make things right. Please reach out to me at 904-268-3372 at your earliest convenience. I'll be more than happy to listen to your feedback, discuss the situation in detail, and work towards a resolution that meets your expectations. Your satisfaction is important to us, and we're committed to ensuring you receive the service you deserve. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better.
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Jacksonville, FL
Great service on my garage door that had lost service during power outage !! Serviceman came promptly after phone call and fixed it, and also gave me tips on what to do if it happens again. Greatly appreciated his service !!!
- FAITH UREN
Jacksonville, FL
Michael.G was 100 very kind very warm person explained everything perfectly and did a perfection job so thank you precision-he installed a brand new garage opener and did a great job and it’s good to have something. That’s not a lot of noise.
- Author Clark
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Technicians: Michael Gavandalli
St Johns, FL
From start to finish this was a great experience. I called the office around 9am, and Dalton was out there a couple of hours later and quickly identified the issue. He was friendly and took the time to explain my options. He was able to replace and upgrade two garage door openers that same day in a few hours. Amazing work! Thank you.
- Randy Terrell
Macclenny, FL
My experience with Precision was wonderful. Wes, is AMAZING!!! It was time for the yearly maintenance on my garage door rollers and springs. I am so glad that Wes was the tech. He took the time to explain upgrades & options that was available to help my door function at its best. He was so very positive, friendly, informative, knowledgeable, patient & pleasant. His customer service was OUT OF THIS WORLD!!! I will definitely be a life long customer because of Wes.
- LaRose
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Green Cove Springs, FL
The service we receive from Precision is always professional and personal - detailed explanation with helpful tips for care of installed products. We highly recommend to anyone who lives in Magnolia Point and surrounding area. 5 stars!!
- Mark Myrick
Jacksonville, FL
I would like to compliment on the timeliness of my repair. The tech, Mitchel was outstanding. Very kind, thoughtful professional in every way. Described the issue, solutions and the entire process with great care. I would recommend to anyone. Thanks again for a great experience - it is appreciated
- Ken Schmidt
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Jacksonville, FL
Precision Garage Door Service has been my go-to for garage door services for years. Their expertise and professionalism have earned them a perfect 5-star rating from me.
- Solmaria Cabrera
Jacksonville, FL
Scheduled an appointment online, tech was here the following morning. Wes was very knowledgeable, kind and efficient. Would highly recommend!
- Patricia Evans
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Jacksonville, FL
Very highly recommend! Easy to schedule, came on time, and technician (Tim) was very professional. Went through the issues we were having and was thorough going through the options we had for the repair. Worked quickly and was very pleasant. Very good experience
- Eric Kean
Ponte Vedra Beach, FL
Had an issue with keypad not always working, called Precision last night . Cameron came out today and installed a new keypad and fully serviced my garage door and opener . Super quiet door . Thanks for a perfect experience
- Andrew Robbins
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Technicians: Cameron Mackenzie-Lewis
Jacksonville, FL
I couldn't be happier with the service I received from Precision Door Service! I first called them a couple of years ago after we had moved into the area and I was so impressed that I saved them in my phone. When I needed a garage door company again, I called them right away and they were here sooner than I could've hoped for. Just like last time, they provided excellent service with a great attitude and an excellent value for high quality of work they delivered. Tim was my service representative and he was incredible! I can't recommend these guys highly enough, it's so refreshing to have a reliable company with good service these days!
- Danny Hamm
Jacksonville, FL
Excellent service from Michael. Courteous, pleasant, expertly trained, he fixed and resolved my issue with garage door. He made necessary adjustments and helped me reset the pin on the keypad. I highly recommend this company to anyone with garage door issues.
- Theo Prousis
St. Augustine, FL
Explained the problem Existing unit was broken, needed to be replaced Riley said I need a new motor. (I was thinking when I should set a date for a new motor) I HEAR Riley say, "I have everything in the van. And he said, "I'll print you a quote" Saw the quote, said "yes" 3 hours later, have a new motor, Riley is heading home.
- Douglas Phillips
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Technicians: Riley Holloway-Heim
Nate was great! He called ahead to confirm his time of arrival as well as exceeded our expectations with the repair and maintenance of both our garage doors Thanks Nate!
- Steve Moles