Garage Door Repair Reviews in Jacksonville (Page 20)

Chad was very knowledgeable and fixed our problem in no time at all. He is very polite and we will call and ask for him on our next repair.

- DeEtta Wilson

Your representative Hayden was very helpful and explained everything. He was very people friendly. I hope all of your employees are as nice , knowledgeable and friendly as Hayden It was a pleasure to work with him.

- Donna Hall

From the initial contact to the end of the job, everything went smoothly. Everyone we talked to was very professional. Hunter, our technician, was timely and very knowledgeable. He explained everything clearly and did not rush through things. We will definitely be calling Precision for any future garage door needs.

- Laura Fornecker

Noah, was an excellent garage door technician he made the process of fixing my garage door very easy

- Tony Benso

Noah was terrific. He was prompt, professional and did an exceptional job. He explained what was needed and addressed all of my questions. We will be calling Precision for our garage door needs going forward.

- Greg G

These guys are at the top of their game. Great web site. On time service. Open and honest discussion with the rep. Very please!

- Anthony Paresi

Precision Garage Door i will recommend and Kaleb is a friendly and professional Technician.

- Tony Pickett

This was the best service that I have had in a long time. Called this morning and had the repair made that same evening. This is the way customer service should work. Thank you.

- Danny Strickland

The technician was friendly and explained every work detail to me. He finished the job in great time and would recommend your company and this technician to anyone.

- Kenneth Price

Nate was on time, friendly and informative. He fixed the issue we were experiencing with our door.

- Eric C

Quick response and same day repair

- Robin Doyle

Excellent experience with Precision Garage Door Service of Jacksonville. Cameron was polite, professional and very efficient, answering all my questions and doing a great job overall! Highly recommend!

- Jill Hopfe

I had a very mixed experience with Precision Garage Door Service of Jacksonville. On the service side, this was absolutely 5-star. My garage door would not close because one of the cables had come off the pulley, and they responded very quickly late on a Friday evening when I really needed help. The technician was extremely friendly, professional, communicative, and took the time to explain everything clearly. At no point did I feel pressured into making a decision, and I want to be very fair about that. He showed me that the grooves in my pulleys were almost gone, which made sense since they are more than 20 years old, and he also pointed out that the cables were starting to wear. He recommended replacing both pulleys and cables rather than simply putting the cable back on, especially since the same issue could easily happen again soon. He also noted that my rollers were wearing out, and when I asked about replacing those too, he even contacted his manager and got that price reduced. So to be clear, I was not forced into any of these repairs. I agreed to them because, given the age of the parts and the fact that my garage door would not close, it seemed like the most practical decision at the time. My frustration is with the total cost. I understand that emergency evening service comes at a premium, and I also understand that I made the final decision to approve the work. But after everything was done, I looked up the cost of the parts themselves — the rollers, cables, and pulleys — and found that they can be purchased for under $100 total. That was incredibly disappointing to discover after paying more than $1,200 for the work. I do not work on garage doors myself because I am very cautious about the springs and the tension involved, which is why I chose to call a professional. Since it was late on a Friday and my garage door would not close, I decided to move forward with the repairs rather than spend time researching costs. Afterward, when I looked up the price of the parts and saw how low they were, I was extremely disappointed and came away feeling like I had been charged far more than was reasonable, especially since technician completed the work was done in about 90 minutes. So overall, this review is two-sided: the technician and the service experience were excellent, and I truly appreciated the fast response and friendly professionalism. But I am very disappointed in the pricing, and that is what leaves a bad overall feeling for me.

- Alex Kuehl

Always dependable!

- JAC

I had a very mixed experience with Precision Garage Door Service of Jacksonville. On the service side, this was absolutely 5-star. My garage door would not close because one of the cables had come off the pulley, and they responded very quickly late on a Friday evening when I really needed help. The technician was extremely friendly, professional, communicative, and took the time to explain everything clearly. At no point did I feel pressured into making a decision, and I want to be very fair about that. He showed me that the grooves in my pulleys were almost gone, which made sense since they are more than 20 years old, and he also pointed out that the cables were starting to wear. He recommended replacing both pulleys and cables rather than simply putting the cable back on, especially since the same issue could easily happen again soon. He also noted that my rollers were wearing out, and when I asked about replacing those too, he even contacted his manager and got that price reduced. So to be clear, I was not forced into any of these repairs. I agreed to them because, given the age of the parts and the fact that my garage door would not close, it seemed like the most practical decision at the time. My frustration is with the total cost. I understand that emergency evening service comes at a premium, and I also understand that I made the final decision to approve the work. But after everything was done, I looked up the cost of the parts themselves — the rollers, cables, and pulleys — and found that they can be purchased for under $100 total. That was incredibly disappointing to discover after paying more than $1,200 for the work. I do not work on garage doors myself because I am very cautious about the springs and the tension involved, which is why I chose to call a professional. Since it was late on a Friday and my garage door would not close, I decided to move forward with the repairs rather than spend time researching costs. Afterward, when I looked up the price of the parts and saw how low they were, I was extremely disappointed and came away feeling like I had been charged far more than was reasonable, especially since technician completed the work was done in about 90 minutes. So overall, this review is two-sided: the technician and the service experience were excellent, and I truly appreciated the fast response and friendly professionalism. But I am very disappointed in the pricing, and that is what leaves a bad overall feeling for me.

- Alex Kuehl

Noah was polite, knowledgeable, and took his time to make sure everything was right. I can't recommend him enough. Thanks Noah!

- LoLo

Nate was great. He came over and identified the issue. They did the work in a short period of time.

- angela weaver

Jeff was excellent to work with. He came out the same day and quickly fixed my garage door. I really appreciated that he tried every possible solution first before moving on to more expensive repairs. He also kept me informed throughout the process and explained the potential worst-case scenarios before starting any work. Honest, professional, and very transparent—I would definitely recommend him.

- Paris Smith-Charles

Excellent Tech

- larry mendez

Very disappointed on how business was approached on last visit I was intending to have a new garage door opener installed. The quote I was given was pretty outrageous. I have used your services before. Colton did a great job and was very satisfied that is why I called for your services again. I would enjoy a phone call from someone in upper management to discuss in detail why I didn’t use your services this time. Respectfully, Viktor Kraenbring 302-218-6699

- Victor Kraenbring

Response time was fantastic. The garage door wouldn’t open and our car was inside. Our guy did an excellent job. Quickly diagnosed the problem and presented me with the cost of repairs. Repair parts were on the truck and he was done in an hour! Well done.

- Dean

Very professional and very prompt. Highly recommend this company and Caleb our service tech. Im dad we had to have this expensive repair but I know it was done right and I'll have many years of a great functioning garage door now.

- Sandy Tesch

Called for service 8:45 am. Said they would come out between 10-2. Arrived 11:00 am. Had my repair completed by 11:45 and back in service. Repair person was very courteous & experienced & I was happy to have job completed in such short time. Pleased overall with everything. Thanks

- Jim

Noah did a fantastic and efficient same-day job for our warped door. Excellent customer service skills, we would definitely seek any further services from him!

- Joe Longhini

Great service! The technician arrived early in the morning, quickly assessed our garage door, and clearly explained the repairs and maintenance that were needed. We decided to replace all of the worn-out parts, and he had everything on hand to complete the job right away. The work was done efficiently and professionally. Our garage door now operates smoothly and almost silently. We are extremely happy with the service and would definitely recommend them.

- Christiane Ramos

Repair man was timely and did a great job.

- John Lamkin

Excellent experience. Guys did a great job and price was reasonable.

- Gary Mayo

I read the reviews then called them. The lady took my information. 25 mins later Ray called to advise me he would arrive. 6 mins later he was on the the job. Broken spring and worn coils. 1 and 1/2 hours later he had replaced and finished. This is a first class operation from the receptionist to Ray. A bit pricy but very professional, highly recommend them.

- Michael Osborne

Cameron was very polite and fixed the garage door with ease. Quick turnaround. Would recommend.

- Christopher Goodin

Excellent customer service! Franklin is prompt, professional and a very hard worker. He is also courteous and patiently answered all of my questions. Ten stars for Franklin and Precision garage doors! Thank you!!

- Patti Smith