Garage Door Repair in St. Augustine, FL - Page 4

Tony Woods

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ontime, great service, very professional, did great work installing a new garage door motor and rail after a lightning strike.

Michael Vanaria

Noah is fantastic! His genuine care for providing his customer with excellent service is evident in his work effort. I feel he went above and beyond for us, but he did it willingly and with a smile. Nothing seemed too much for him. He deserves to be commended. Thank you Noah!

Mary Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was helpful in solving our door issue and careful with the installation of new equipment.

Anca Oakley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Incredible experience from start to finish. They were able to come out same day, and the technicians were very professional and efficient. Pricing was also reasonable and I will definitely be using them for any future needs.

Anthony Paresi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

These guys are at the top of their game. Great web site. On time service. Open and honest discussion with the rep. Very please!

Alex Kuehl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a very mixed experience with Precision Garage Door Service of Jacksonville. On the service side, this was absolutely 5-star. My garage door would not close because one of the cables had come off the pulley, and they responded very quickly late on a Friday evening when I really needed help. The technician was extremely friendly, professional, communicative, and took the time to explain everything clearly. At no point did I feel pressured into making a decision, and I want to be very fair about that. He showed me that the grooves in my pulleys were almost gone, which made sense since they are more than 20 years old, and he also pointed out that the cables were starting to wear. He recommended replacing both pulleys and cables rather than simply putting the cable back on, especially since the same issue could easily happen again soon. He also noted that my rollers were wearing out, and when I asked about replacing those too, he even contacted his manager and got that price reduced. So to be clear, I was not forced into any of these repairs. I agreed to them because, given the age of the parts and the fact that my garage door would not close, it seemed like the most practical decision at the time. My frustration is with the total cost. I understand that emergency evening service comes at a premium, and I also understand that I made the final decision to approve the work. But after everything was done, I looked up the cost of the parts themselves — the rollers, cables, and pulleys — and found that they can be purchased for under $100 total. That was incredibly disappointing to discover after paying more than $1,200 for the work. I do not work on garage doors myself because I am very cautious about the springs and the tension involved, which is why I chose to call a professional. Since it was late on a Friday and my garage door would not close, I decided to move forward with the repairs rather than spend time researching costs. Afterward, when I looked up the price of the parts and saw how low they were, I was extremely disappointed and came away feeling like I had been charged far more than was reasonable, especially since technician completed the work was done in about 90 minutes. So overall, this review is two-sided: the technician and the service experience were excellent, and I truly appreciated the fast response and friendly professionalism. But I am very disappointed in the pricing, and that is what leaves a bad overall feeling for me.

Gary Mayo

Excellent experience. Guys did a great job and price was reasonable.

Geraldine Sexsion

Chad called to let me know he was on the way. He was polite and answered all my questions. He also gave me options for updating the motor without any pressure. Thank you Precision Door and Chad.

Vincent Johnson

Nate of Percision Garage Doors was a 10 out of 10. Pleasant helpful knowledgeable and willing to go above and beyond. Not cheap but quality never is.

Linda Mahoney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have been using Precision Garage Door for 5 years and never have been disappointed. Nate is a true professional, and a credit to your firm. He was patient and explained everything, cleaned up the worksite and when the job was finished, did I have any additional questions.

Patty Cooper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Connor was an exceptionally polite and kind young man… was timely, courteous and completely professional. Completed the job as promised and could not have been kinder. Give him a raise. He is one of the few service techs who actually smiles, is respectful and detail oriented. I work as a senior Level executive in HUMAN RESOURCES-you’ve found a great employee… and I know one when I see them. Thank you!

Stephen M

Very pleased with the service. Chad was an amazing tech and explained everything for us. Great quality and customer service. I highly recommend this company.

Chris Kousas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience was very good. The two young men were very professional and very respectful of the elderly. They did a great job.

Jerry Swidersky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Communication was excellent. The technician was very professional and explained everything he was doing. I thought the offer for the tune up was a good value to help keep my garage door functioning properly.

larry goldman

Had my garage door tuned up today. Chad was my tech and was amazing! Very personable and knowledgeable and a pleasure to work with. I highly recommend this company and would request Chad for my next visit. He’s a huge asset to his company!

Brad Leslie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company is rock on solid. Very thorough.They don’t leave you hanging. The technician, Josh is very honest and precise, won’t sell you something you do not need. The work was done right on the spot and finished within the hour.

Roy Birbal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician that fixed my door was exceptionally professional and courteous in fixing my door and installing a new switch. He even helped me programmed my car to open the garage. Great service.

Ron Castle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You put in my current system and I have had no trouble since then. Today Teck replaced battery on my outside switch and sprayed lubricant on the total system, He was highly professional and I appreciate his caring attitude.

James Frye

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeff showed up when scheduled and performed a garage door tuneup. He also replaced our keypad. Courteous, professional, quick and pricing is what I expected.

Teresa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lift cable on my double-door garage disconnected and needed repair. I had not used PRECISION Service before, but did have their number in my files as a source I planned on using at one point or another for a tune-up on my doors; this repair gave me reason to call PRECISION. Everything went very smoothly from initial call with AVA who was helpful & thorough to actual service. I was offered same day, within hours, appointment with Technician: NATE LEWIS who came to house within couple hours; I appreciated the follow-up status calls from both office & Tech. and the fact I was sent a Employee picture also, so I would recognize who was knocking at my door! Nate evaluated the problem and gave me the cost & solution to fix. I will say that in these days, I did find the cost to repair "reasonable" and also added the $49.99 'Tune Up" on my single garage door, so overall price was still reasonable. Nate was very personable, polite and thorough with his info and the repair. He did point out potential service that may be needed in future due to age of garage doors, but was not "pushy'; we agreed that those items could hold for now till another day - he actually made a paperless check-list of future items he noted and said it would be placed in my service file for future reference if needed - and when the time comes, I will be glad to call Precision.

Sal Musarra

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very responsive, efficient and professional.

Tucker McCrum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hayden Saari was my service technician and was fantastic. It turned into a two day job and Hayden thoroughly explained the pros and cons of each job. First day was a broken spring door repair , then a new garage door opener was installed a few days later after Hayden explained why that would be the best option. Through the entire process Hayden was a true professional . Purchased springs , rollers, and a new garage door opener with sensors, remotes , and a wall mount remote. Again, very informative as well as personable, plus a great listener. On top of all that, he knows his product line and worked out a fair and reasonable deal for the work done . Great guy and a great salesman! Highly recommend Hayden and Precision Garage Door

Marlene Kedl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had issues with my garage remotes and it seemed the motor was struggling. The Precision rep came quickly and resolved all of my issues. I highly recommend them.

Gloria Wallace

Your tech, was on time and very informative of my issue, (broken Spring) Andrew Butler went the EXTRA MILE to explain the complete repair process, and showed me how the spring was broken, I thought it was a programing issue. The job was done and completely tested for proper operation, professionally and very timely. If there were TEN rating Andrew would more then qualify for that rating.

Ken Cerotzke 1

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The best, most honest garage door company in the area.

Bobby Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Snyder is who we call always. There staff are always professional and polite. Thank you Bobby Johnson

Inge Flink

Noah was professional. Fast service. Old opener lasted 20 years!

Fred Gilmore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was a great experience, the two guys were personable and professional, very knowledgeable and efficient. They told me what was wrong and gave me a couple of options. After talking about I chose to replace the whole unit. they went over cost and also gave us a military discount as me and my wife are both veterans. It was such a pleasure doing business with your company and the guys that did the work.

Zoc Holloway

This is my second time being serviced by them in 10 years...tells you that their work is legit!! Thank you all

Kathryne Sheller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew Butler was the technician who replaced two garage door motors at my home. He was polite, prompt, respectful and knowledgeable. He completed the work in under two hours. He explained the various options to me and I chose the one that worked best for my repair. And he has an air of trustworthiness about him that . Thus far I am very pleased with the scheduling the work and Drew.