Read what people are saying
about Precision Garage Door Service in:
Jacksonville Area, FL
Precision Garage Door Service of Jacksonvillehas received 4141 reviews, averaging 4.95 Stars:
Jacksonville, FL
Jacksonville, FL
I called Precision at 2:40 pm to schedule a garage door repair and they scheduled between 4 and 8 pm same day. Hayden arrived with a smile on his face less than an hour after scheduling the appointment. Communication via text was excellent. Hayden was polite and explained the repair options after assessing the problem and provided the quote and the job was completed in less than an hour and a half. Hayden replaced two springs, the shaft, three bearing plates, and ten rollers. Very pleased with the promptness of the service and Hayden’s professionalism and attention to detail. Will definitely call Precision in the future if the need arises and highly recommend.
- Satisfied Returning Customer
Jacksonville, FL
Rey did a wonderful job on our garage door.Rey couldn’t have been anymore helpful and explained everything that he was doing to the garage door. If we have any problem with the door I would be happy to see him come to the house again.
- Jane Horwat
Jacksonville, FL
I have used Precision for the last 12 years. They are always prompt and review your entire door system and make recommendations. There is no push or pressure to do any repairs they review everything and give you recommendations the rest is up to you. The technicians are well trained and will answer any and all questions you may have. I rely on Precision and recommend them to those who wish to be treated by real professionals.
- Dennis Brizzi
Jacksonville, FL
The technician was through and friendly and explained everything and found the best price
- Ann Howell
Jacksonville, FL
The wiring work I needed done was done well. I believe the service man "up-sold" me a bunch of other stuff I didn't request (Mostly maintenance stuff), but I would have appreciated knowing about it and being given the chance to say "yes" or "no" ahead of it being added to the work. I had asked about a new remote. He added one to the invoice, but did say I could reject it if I wanted. I kept it.
- Leon Lewek
Thank you for sharing your feedback with us. We’re glad to hear that the wiring work was completed well. We also appreciate you pointing out your concerns about the additional items on the invoice. Our technicians are trained to make recommendations when they see opportunities to improve the safety or longevity of a system, but those suggestions should always be clearly explained and approved before any work is added. Your feedback is very helpful and will be shared with our team so we can continue improving our communication and transparency during service visits. We’re happy to hear the remote worked out for you, and if you have any questions about the work that was completed, please don’t hesitate to reach out. We truly appreciate your business and the opportunity to serve you.
Jacksonville, FL
Precision installed my garage door opener in 2017. They replaced my outside keypad last year. This morning I called for service. The guy arrived within half an hour and I was up and running again in no time. I have never had an issue with their workmanship. They are always prompt, courteous and efficient. You really could not ask for more.
- Sandy White
Jacksonville, FL
Made the appointment on a Monday, and they were able to come out the very next day. They were fair, told us exactly what needed to be fixed, gave us options, and they repaired the damage extremely efficiently. They were very knowledgeable about the situation, and offered some solutions for us as well. We are beyond impressed with the outcome; way better than expected, and we are so pleased with how everything turned out. We started with an immovable, bent door, and ended up with a smoothly working door that looks great! 10/10 recommend! Shout out to Riley and Drew for the great work!
- Taylor Goens
Jacksonville, FL
Carlos Morales was my technician. It did a wonderful job, and he has a nice calming demeanor. I specially requesting this technician is I need to hire this company again :)
- Warren Mcpherson
Service Provided:
Product:
Technicians: Nathan Ventouras
Jacksonville, FL
Excellent customer service with Tech Kalen King. His was friendly, professional, on time and provided great feedback on the repair needs. Installation was timely. I would recommend this company for the product and service, especially when the door needed asap attention. Kudo's to a job well done.
- Beverly Linsley
Jacksonville, FL
Hayden was extremely professional, courteous and efficient. He did an excellent job of explaining everything thoroughly and made the repairs seem so effortless and to perfection. He truly deserves whatever is higher than 5 stars
- Michael Warner
Jacksonville, FL
Your technician, I believe his name is Hayden, solved all my problems. He installed a larger track and secured the opener button on the wall that wobbled when pressed. Now the garage door opens smoothly and more quietly than it did before. I am very satifisfied with the work he did!
- Delmar Fischer
Jacksonville, FL
Walter was an outstanding tech.So happy I have a new remote keypad.
- Patricia Christenson
Product:
Jacksonville, FL
5 Star service. Quick response. Arrived as scheduled. Tech Personable and informative. Corrected problem.
- Don Michaels
Jacksonville, FL
Ray and Drew Wee incredible. Best service I've had with anyone in years. They made it happen for me.
- Rick Alles
Jacksonville, FL
I called Precision around 3pm after noticing I had 3 or 4 failed/broken hinges on my garage door and was afraid someone was going to get hurt if it was operated again. Riley and Andrew arrived within 2 hours of my call and replaced all of my old plastic hinges and my rollers with heavy duty parts. Both of these technicians were very professional, courteous and knowledgeable. I couldn't have asked for better service. Thanks guys!
- Keith McCrocklin
Jacksonville, FL
Kaleb did a great job and helped out a lot. He deserves a raise.
- San Lee
Jacksonville, FL
The technician arrived at our home about an hour after making the appointment (excellent), and the service was done quickly. Work was great, cleanup was thorough. Very happy.
- Thom Ehrhardt
Product:
Jacksonville, FL
First of all as I have stated before, Precision Garage Door is the only company in Jacksonville I have had 100% success with. That being said on this latest repair in the beginning I thought I could have gotten the work done cheaper but after the technician finished I was satisfied that I had used Precision again. There was a lot of work done and the Technician did an excellent job. Sorry, forgot his name.
- Rick Cottey
Product:
Jacksonville, FL
Technician came out on Sunday earlier than expected. Showed me a few more items that needed to be done and got everything completed. Technician was super nice and easy going. Really appreciate the great service.
- Casey Graham
Jacksonville, FL
Very professional. Received a call immediately after my online request for service. Appointment available that day (Sunday) with no additional charge for weekend. Tech, Ray Gonzalez, was incredible. Pointed out a couple of extra things that needed to be taken care of and although it added to the final invoice, I won't have to be concerned about future parts failure that could have resulted in damage to my door. Thank you, Ray and Thank you, Precision Garage Door!!
- Robin Davis
Jacksonville, FL
Appointment was scheduled promptly. Noah called to let me know when he was on his way during the scheduled timeframe. He was very knowledgeable and diagnosed several issues. There was no pressure to buy products - he presented what was needed and what could wait if preferred. He resolved all concerns and was very professional. I appreciated his thoroughness in ensuring all remotes, wall unit and keyless entry were connected and functioning. Definitely went above and beyond. Highly recommend!
- Pat Kirkland
Jacksonville, FL
The Tech was very knowledgeable, straight shooter, extremely professional, and helpful. I called this morning and I chose the time…same day to come out. The Tech solved my problem and went above my expectations serviced the entire door with lubricant till it ran smoothly. I am very happy with the service provided and would recommend precision every time!
- Lisa H
Jacksonville, FL
Hayden was like the superman of the garage door biz. He showed up very quickly, extremely polite. It took him no time to diagnose and fix. I called last minute and this company, and Hayden came through. I would highly recommend them if you are in need.
- Charles Hawks
Jacksonville, FL
Nate L. was courteous knowledgeable, efficient and helpful. He replaced the broken and cracked hinges and replaced the bottom flange on the bottom of the door. I will request him if i need any other service. I am referring my daughter and she will request Nate L. too.
- Cheryl McLanahan
Jacksonville, FL
Our service provider Josh was outstanding, did a great job and explained everything well to my wife , again outstanding service we will recommend him and the company to all of our family and friends, thanks again
- Vincent Taylor
Jacksonville, FL
My service was excellent! There was a little problem with the address (there are two homes in the community with the same address numbers). The office and technical called to get the correct address and everything went perfectly after that. The Technican (Ron)answered all of my questions and helped me change my code.
- Cynthia Purdy
Jacksonville, FL
Colton showed up on time and was very helpful throughout the process of explaining the needs for my garage door repairs. Installed new opener, rollers and bottom seal on garage door. Did a great job, definitely an asset to your company.
- Rich Edenfield
Jacksonville, FL
The repairman called twenty minutes before arrival to let me know that he was heading my way. He looked at the rubber that covered the bottom of the door and stated that he had the part on his truck. I asked him for a price and he asked me if I was in the military and gave me a discount. I had him to do the work. He also noticed additional issues with the door that I will have to watch and take action on them later. He gave me estimates on them and the work completed by him was great.
- Carlin Palmer
Jacksonville, FL
Carlos was professional and courteous. He was able to replace the garage door motor in just an hour. I am pleased with their service and have been using them for several years.
- Nirmala Ramesh
Product:
I read the reviews then called them. The lady took my information. 25 mins later Ray called to advise me he would arrive. 6 mins later he was on the the job. Broken spring and worn coils. 1 and 1/2 hours later he had replaced and finished. This is a first class operation from the receptionist to Ray. A bit pricy but very professional, highly recommend them.
- Michael Osborne