Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7480 reviews, averaging 4.95 Stars:
Jacksonville, FL
Jacksonville, FL
Technician, Mitchell Dehler, was on time, courteous and professional. The work to the garage door was completed in accordance with the initial explanation he provided.
- Sherry Jones
Jacksonville, FL
Been in my house about 9.5 years the garage door began having issues closing (it would get within 1-2 feet of the ground and retract). I did basic troubleshooting with the sensors and Down settings but nothing worked. I called to schedule repair and the lady that helped me was very friendly, able to schedule for my preferred timing (the next morning), and provided all information I asked for such as how pricing worked. Dalton called in advance of arriving and arrived right at the beginning of the scheduled window. He was personable and knowledgeable. He quickly diagnosed issues and was able to show me how/why things were issues. He provided the estimate and went over options that could lower/raise the amount and also that I could remove anything I wanted. Can't lie that the estimate was pricey but we decided to move forward, especially since Dalton had everything needed for the repair on his truck and could perform the repair right then and there. I asked how long it might take and he said 1.5-2 hours. He wrapped up right around 1.5 hours and showed me the work. He was thorough and obviously took pride in doing good work. He also programmed the door code to my choice. Although it was more expensive than I expected, I am very pleased with the work and the experience. They delivered on everything they said and I didn't feel like I was just being sold a bill of goods for a money grab. Will definitely use again for future needs.
- Henry Farber
Green Cove Springs, FL
Precision Garage Door Repair provided exceptional service from start to finish. Riley, their skilled technician, expertly replaced the belt drive on my garage door while conducting a thorough inspection of the entire system. The communication was seamless, the pricing transparent, and Riley's professionalism was exemplary. I highly recommend Precision Garage Door Repair for any garage door needs; their commitment to quality and customer satisfaction is unmatched.
- Eric Wertz
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Orange Park, FL
Very professional, identified the problem quickly and fixed it within minutes.
- Don Gillespie
Jacksonville, FL
Precision is a good name for your business. You were efficient and professional from start to finish, from Mark doing the estimate to Dan and Tristan installing a much-needed new garage door. A neighbor recommended you, plus I saw your ad/coupon in Mint Magazine. A garage door is a big deal. Thanks for everything!
- Deborrah Hoag
Jacksonville, FL
Nate and Kyle did an excellent job. They explained everything that needed replacing and why and the did it. Very professional and knowledgeable. My door has never run so quickly and smoothly. Thanks for the great job!
- Charles Nelson
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Technicians: Nate Lewis
Jacksonville, FL
A long time customer and I just bought a new garage door opener and the installer was knowledgeable and professional (Hayden)
- john green
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Technicians: Hayden Saari
Precision is always on time and takes care of the problem. Nate the repairman was on time and fixed the problem in about 15 mins. Awesome team and work. Highly recommend them!
- Teresa Beaty
Jacksonville, FL
I’ve been dealing with precision for a few years and they are great. Never had a problem with them.
- Barbara Cotsifas
St. Augustine, FL
Walter was my serviceman, and he is a fine representative for your company. He found my problem, carefully explained my options, then performed the service I selected. He was efficient and thorough. I would highly recommend him and your company to my friends and neighbors. A job well done!
- David Cooper
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Jacksonville, FL
Walter was my technician today. I’m extremely pleased with the work he performed and his professionalism. I’ll be recommending your company to anyone I know who needs your services.
- Denise Adler
Green Cove Springs, FL
Showed up at agreed time and diagnosed issues and made necessary repairs. Employee was very friendly and competent and made several suggestions that were accepted and acted on. This is second time using this firm and I would recommend without hesitation.
- Larry Kirkman
Ponte Vedra Beach, FL
Service technician, Mitchell, was so pleasant and helpful!
- Debra Beighley
Jacksonville, FL
I had four new black garage doors installed on my classic white brick home and the result is stunning. The Precision guys did a great job and worked non-stop. I highly recommend Precision Garage Door.
- Mike Denison
Jacksonville, FL
We was very pleased with Wesley, he is very professional and friendly. He took care of our garage issue and we always will recommend him and the company he is working for. Thank you for your good customer service.
- Clayton Grigsby
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Orange Park, FL
Exceptional customer service and professionalism. Mr. Morales even called to say if he could earlier than original scheduled. His damage analysis was quick and thorough as well as practical repair options. I used Precision Door Service in the past and was well pleased with their service, that's why they were the first I called for my repair.
- John Taylor
Jacksonville, FL
It was easy to get a same day appointment. My technician explained the problem and we tested it several times before he left. Very pleased!
- Pat Land
St. Augustine, FL
Technician did a great job, thanks again!
- William Doolittle
Jacksonville, FL
Called for routine checkup and Mitchell conducted a very thorough review of our door and its functionality. Been a few years since we had it serviced, so wasn't surprised that a few items needed attention. Mitchell replaced several hinges with cracks in them, and installed a few hinges where there weren't any installed before. Also replaced the molding strip across the bottom of the door. Maintenance is not something to be ignored, so very glad we called for a review of our door, and VERY glad to interact with Mitchell - an outstanding service rep whom kept me informed of everything he did.
- Wayne Gaff
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Middleburg, FL
Technician Chad Martin very courteous and professional. Saturday April 20,2024 called at 7:30 am to say he'll be here at 8:am to fix my garage door! Needless to say everything was shot after 41years, Chad explained everything to me, what needs to be done that he could do everything in two hours.. Now have a very quite garage door and I thank you!! Chad Martin is the man had everything he needed on his truck he's a keeper for your company!!! Your company was the first one I called very prompt services I'll recommend your company and Chad to anyone that needs repairs!!!! Thank you again, Lou Martin
- Lou Martin
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Technicians: Chad Martin
Ponte Vedra Beach, FL
I had a new Genie motor installed today and additional parts that were needed as well for the garage door to operate correctly.My neighbor gave me the company name and number, and highly recommended them. From the personnel who answered my call, to the scheduling of the appointment, service and follow-up, all was perfect and impressive. My service technician was Tim Van Vuren who did an outstanding job! Tim called to confirm his time of arrival, was professional, extremely knowledgeable and took his time to explain the entire service to me. Thank you to Precision for maintaining such a high quality of service. I highly recommend Precision Door Service!
- Peg Snipas
Ponte Vedra Beach, FL
used precision at another property. Very prompt service. Professional and courteous technician showed up, performed inspection and went over findings and recommendations. performed all work in a professional manner and din timely fashion. I definitely endorse this company. Bill
- Bill Dryden
St. Augustine, FL
Good job done by crew. Left two pieces of roller that was cut off laying on floor of garage. Also receipt showed only 90 day warranty when we were verbally told one year. First time dealing with you company. Maybe we needed to look around for someone else that made sure everything was done the rest that way. The little things leave a lasting impression. Thanks
- Jerry Hudson
St. Augustine, FL
Service was immediate, Tim explained everything that needed to be done and all required parts were already on the truck. In four hours it was all completed and I had completely rehabbed door fittings and new motor. Great job and 100% satisfied.
- Doug Loudon
Jacksonville, FL
Cable broke on the garage door Friday night making it inoperable. I thought I would have to take time off next week from work to meet technician. Booked an appointment online with Precision and Haden had the door fixed by 9:30am Saturday. Very prompt and professional service.
- Richard Herrmann
Jacksonville Beach, FL
Prompt and professional! Had a tech by the name of Hayden Saari over a few hours after I called. Hayden was an expert of his craft, able to diagnose the issue and overcome some fairly substantial difficulties due to the construction of my garage door tracks as far as access goes. He had it up and running in no time, was extremely kind and professional, 10/10 would recommend Hayden specifically, very happy with the service and price.
- Ian Petersen
St. Augustine, FL
I have been a customer for several years and always knew that your service would be excellent. Today, that was once again true. Your very professional and very knowledgeable tech, Tim, explained everything to me, providing me with enough information to make choices regarding the new system. I am very pleased with Precision Garage, with Tim, and with my new system. Thank you.
- LUCY MURACA
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Technicians: Tim Van Vuren
St. Augustine, FL
Dalton was great. Super install, great guy and were very thankful for the service.
- Andy Uprichard
Jacksonville, FL
Several people on Nextdoor recommended Precision so I gave them a call. Michael G. came out the next morning and immediately diagnosed the problem and had it fixed in record time. He explained everything he did in detail. I will definitely recommend Precision!
- Trish Purdue
Made appointment thru the website. Easy to follow process. Repairman let me know he was running a little late, arrived as promised based on his call. He diagnosed the issue(broken spring), explained the solutions and pointed out alternatives. Provided pricing and options. Prices were within anticipated ranges. His repairs were complete and he fully explained warranty process and recommended owner servicing. Door is functioning properly and is much quieter.
- Henry Phelps