Read what people are saying
about Precision Garage Door Service in:
Jacksonville, FL
Precision Garage Door Service of Jacksonvillehas received 3768 reviews, averaging 4.95 Stars:
Jacksonville, FL
Jacksonville, FL
I ONLY call Precision Garage Door for any repair I need at both locations! I have used Precision for years and I have nothing but good things to say about this company! They are #1 in my family because they go the extra mile for customer service! I love all the guys that they send to my home to do top notch service! I was very pleased with Nate the guy made my experience very pleasant! Even though I had tons of other issues that I was dealing with! He went the extra mile to help! Thanks for being so professional and helpful! My door broke yesterday and they said they would come right away today! Which they did!! They worked me in today to solve my issue! Great company and great service! Thanks
- Maria Vergara
Jacksonville, FL
I so appreciate Precision coming out the same day to fix my garage door. Michael, the service tech, was so professional and pleasant to work with today. Thank you!
- Joyce Nelson
Jacksonville, FL
I called Precision at 10:30am this morning as my garage door opener, which was only 2 years old was not working. Dalton and Josh arrived at 12:30pm on the same day and were extremely helpful in reviewing the issues with my opener and providing several solutions with the pricing. They were very informative, and I did not feel they were pushing for a bigger sale. I ended up buying a new system and they provided me a discount for the part they were not able to replace in the old system to go against the purchase of a new one. They replaced worn parts on my garage door and with the new system, my door is virtually quiet when it opens and closes. They were both very pleasant and helpful during the installation and I felt very confident in the work that they were doing. They provided excellent customer service.
- April Fairchild
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Technicians: Dalton Merritt
Jacksonville, FL
The technician (Chad) was great. The associate in the office was not good. In spite of me spelling my street name (Carrara Court) 4 times, she sent the technician out with the address as Parrao Court.
- Scott Hamilton
Jacksonville, FL
Great service !
- Susan Ann Lee
Jacksonville, FL
Ray Gonzalez arrived within 30 minutes and had the spring replaced within an hour. He also lubricated the door and ensured it worked properly. He communicated everything he would do and did a great job.
- David Starr
Jacksonville, FL
Riley came out within an hour and repaired our garage door problem. I would highly recommend this company. Great job.
- Jim Bishop
Jacksonville, FL
I’m very happy with the service I received. My technician (Nathan) arrived right on time and was very personable and helpful. He answered all of my questions, and did a great job servicing my door. Great company with great employees. I highly recommend them!
- MD
Jacksonville, FL
My technician, Michael, was friendly, professional and arrived on time. He explained what the issues were and what was needed to make the repair. The estimate was reasonable. I'm very pleased with my repairs and new garage door opener. Thank you for your exceptional in-home service.
- Stephanie Fogle
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Technicians: Michael Gavandalli
Jacksonville, FL
Highly recommend. I got an appt for the next day. Kyle, the technician, was friendly & knowledgeable & fixed a number of items. It runs so smoothly & quietly now!. Very happy. (America's Garage Door never seemed to get it right).
- Shirley Moore
Jacksonville, FL
I had a great experience with Precision today. They were easy to schedule and I got same day service. The technician was on time and was very helpful with making sure I knew with self maintenance in the future. He also installed the part I needed quickly and made double sure everything was functioning properly before leaving. Great service.
- Wayne Huber
Jacksonville, FL
Nate was awesome. There was some problems connecting the unit to the internet and he stayed until everything was working correctly which required a phone call to genie. He also went above and beyond by servicing the garage door a little and letting me know about possible trouble issues down the road.
- Lonnie Bell
Jacksonville, FL
Tech was very personable and professional, quickly identifying the issue with my garage door not closing. The tech also, took the time to inspect the "brains" of the unit and showed me what he found. He did not push me to buy anything I did not want and quickly replaced both garage door sensors and performed multiple tests via all means to open close and that it identified objects in the doors path and reversed from closing to opening. Minor issue was the time window of 4 hours and the tech did not arrive or notify me of his delay.
- edward manson
Jacksonville, FL
Kyle was very professional. He gave full detail on damage parts of garage door, the repair process, explained the costs, did excellent repairs and lubrication for the garage door the the customer can do,
- Jamie Velez
Jacksonville, FL
the service man who came to us on Sat. was on time even a little earlier and he was very pleasant, did everything we ask and gave us info we ask for. We all should hope this young man should teach others all of his knowledge. Good Job!!
- Linda Nettles
Jacksonville, FL
Connor was the best explained everything. Was considerate, cleaned up his mess. Made sure I was happy. Explained the different garage door openers.
- Debra Robinson
Jacksonville, FL
I have seen them advertised,I was in need of a garage door opener fix. I tried them and was very Happy. NATE our Tech was Amazing.i reccommend Precision to anyone who needs help. They were able to get us in same day service. Everyone was so friendly and helpful. Thank You,Cathie
- Cathie Burley
Jacksonville, FL
Problem fixed fast. Technician was very nice
- Mike Thomas
Jacksonville, FL
My daughter referred us to you. They recently had work done on their garage door. They were very satisfied and I was impressed with the work done on their door. We are very pleased with the work and professionalism. Thank you for the prompt response and quality work. We love it!
- Fred Felix
Jacksonville, FL
Mr.Hayden and Mr. Dalton are both courteous and very professional they took the time to explain the problem to me and how to fixed it.They are both outanding associates.
- Orlando Margate
Jacksonville, FL
Cameron did an outstanding job under the intense heat today. A very nice person and, most probably, an exemplary employee.
- Ranny Brewer
Jacksonville, FL
Sorry for the delay, but I hardly ever use my computer. I did appreciate the fast and very professional service I received to repair my garage door. Nic was a great technician and took excellent care of the problem springs. I may have used you many years ago and that is why I chose you again. Should I need to replace anything in the future, I will definitely call you again. Thank you for the prompt and friendly service. God Bless!
- Sharon H
Jacksonville, FL
Walter was my technician on 8/11/2025, whom I requested for service for a Genie coupler that was replaced in 5/2023. Walter is very professional and demonstrates honesty and integrity in recommending needed service and explains the needed repairs. He is loyal to his company and his superiors judging by our pleasant exchanges. I would rate Walter 5 STARS for his service! I question why the coupler needed to be replaced in 2 years at considerable expense to me. It appears that the springs replaced by a Precision technician in 2/2022 were not designed to handle the weight of my door. This in time affects the coupler, all reasonably logical. When Reggie, the technician replaced the broken springs in 2/2022 after 26 years of reliable service, he distinctly said when bringing in the new replacement springs, "These are NOT the springs I usually would install, but I don't have those on my truck now. But with your type of use, these should work for you." Rather than telling me that he would have to go to the shop and get the correct springs or make an appointment for the next day, HE made a CHOICE by telling me they should work and installed the springs. Given that my garage door is usually only opened and closed a few times a week, it's obvious that the springs installed should NOT have been installed. It was irresponsible and unprofessional. On a limited income, I had to replace a coupler and springs because of this Precision employee. AN
- AN
Jacksonville, FL
In the early evening my garage door suddenly failed with a loud clang and wouldn’t raise up. Called Precision immediately and they had a repairman out early the next day. The repairman called me with an estimated arrival time before showing up. After inspection he provided a list of everything that needed attention and was very clear that beyond a couple of critical items that needed to be fixed to bring the door back in service, he would do what I chose to have him address (no up-selling here). I ended up doing everything on the list anyway because my home is almost 30 years old and it was time for a major tune-up. I was very impressed with the company and the expertise and professionalism of the repairman. Highly recommended.
- TIMOTHY ADAMS
Jacksonville, FL
Worker was great ,and got job done fast.
- Norman Harris
Jacksonville, FL
From our initial telephone call to the final hand shake, our experience with the staff of Precision Garage Door & Openers was absolutely outstanding. Our technician "Tim" was outstanding, his knowledge, professionalism and courteous manner was excellent. Thank you for hiring excellent staff.
- Lyla Roos
Jacksonville, FL
Our service technician Noah was outstanding. He was very efficient, professional and courteous. I look forward to using Precision and specifically Noah for any of our future repair or replacement needs.
- Scott Scruggs
Jacksonville, FL
Have used precision before. Always pleased with their customer service & polite workers.
- Jacki Golden
Jacksonville, FL
Tybius and Tim are professionals and gentlemen. Me and my wife were treated with respect and genuine care was provided! Both Tim and Tybius are assets to your company! We highly recommend Precision Garage Doors! Well done!
- Lorette Moore
I wish that I could remember the young man's name, but I can't. I will say that he was on time, and very courteous. (My dog liked him so that's a plus) he inspected the entire door system, told me what i needed to keep an eye out for and then replaced both springs on my garage door in about half the time he said it would take. I am very happy with the whole experience from the phone call to the van leaving my driveway it couldn't have been better. PS. I hope you can figure out who he was, he deserves a raise.
- George McInnis