Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 8101 reviews, averaging 4.95 Stars:
Jacksonville, FL
Product:
Jacksonville, FL
What a pleasant experience right from the start.Riley called before arrival, which is nice.He explained everything to me before he started.I can't say enough good about the fine young man.Thanks Riley and thanks precision.
- Paul Batchelder
Product:
Jacksonville, FL
Hi..our garage door was randomly closing and then it wouldn’t close..so I called and your company kindly sent a Technician out to our house within a few hours..the garage door was door down when your Tech arrived..as it happened we had storms/power outages so the unit needed to be reset.. your Technician a is very friendly person and quite a talker..he reset and told a story..tried the door..didn’t like it..reset it..tried the door..told a story .talked some more etc etc .he was here for about an hour but actually worked for about 15 minutes to fix our problem ..in the long run he charged us $98..the $48 Service call of course but I just wasn’t sure what else the other $50 was for?...we did tip him $5 because he was such a nice person and paid him in cash..we have used your company before and have been very pleased…he was extremely nice and I think he thought he was just doing his job?.. wondering if this extra money is protocol..TY
- Jeannie Fleming
Jacksonville, FL
Requested service online, company responded within 15 minutes. Technician arrived about 45 minutes later. Chad was very personable and knowledgeable. Thanks!
- Tim White
Orange Park, FL
Mr Jason from time of arrival until the he left our home was very professional and knowledge,able and information able. we felt that we learned some things about our garage door and how to maintain it for longevity thanks to Mr Jason.
- Blair Taylor
Fruit Cove, FL
Great service, recommended.
- Alex B.
Ponte Vedra Beach, FL
Delighted by eventual response to my call to repair a keypad issue. Colton was able to fix the problem quickly and efficiently. Reason for "eventual" is that I received no response to my initial online request for an appointment thru the PD website. Apparently, there is little connection between the website and the local office which needs to be addressed. Otherwise, great service!
- Paul Walther
Jacksonville, FL
Timely, efficient service! Our garage door has never been so quiet! I also appreciate Alan reprogramming my car’s garage door opener!
- John Hurley
Product:
St Johns, FL
I have used your company for many years and will never have a need to call someone else Your service is excellent, your techs are gentlemen and your prices are very fair Thank you for your service
- Louis Abbruzze
St Johns, FL
Very fast response. Technician was very nice and professional. Was very satisfied
- Beverly Denby
Orange Park, FL
The guys arrived on time, explained the service, gave me options, and did a quality job. I highly recommend them. We got the 10yr warranty package. Some of our components were over 20 yrs old.
- Jimmy Matthews
Jacksonville, FL
very professional and prompt. Extremely helpful
- Janet Shatzer
Jacksonville, FL
Mr Sheppard, I have ignored answering your message about my garage door thst your co installed Jan 23. The reason we changed the other door was because it was old and leaking. To my surprise this is the worse thing I have ever hired replace as it leaks all the way across and I had to squeeze buckets of rain water out of my towels this week. I also had three live earth worms under the sandbags when I moved them. I called right after the first rain and a young man came out here and said as usual the concrete was unlovely. This week was the worse yet. I am 78 years old and my husband is here and disabled. Now we have ordered a strip of something to put across the bottom at $330.00 more dollars and I think it will just pour under it too. I have to wait a couple weeks for my brother in law to come from Ga to install it. Never have I ever seen such poor quality work. Would never recommend your co to anyone. Thank you for reading, Marie Thomas 4628 Baden kane Jacksonville, fl, phone 9043810025, thanks for reading done have a problem with any of the techs as I guess they tried.
- Marie Thomas
Mrs. Thomas, I am sorry that you are experiencing an issue with water getting into your garage. This appears to be a drainage issue with your driveway. The new garage door was installed to the manufacturer specs and the Florida building code. A garage door that is installed correctly will help keep water out of the garage as long as the surrounding area is draining properly, however a garage door will not keep water from coming in that is draining back to the door opening. When the concrete is not level the seal on the bottom of the door will help but the water will always find a way in since the door has to be installed with enough space on the sides to allow the door to function and move correctly. The only permanently way to fix this issue that you have experienced with the torrential downpours that we have seen in the last couple of weeks will be to have some design a drainage plan and have the water drain properly away from the home.
Orange Park, FL
Outstanding job!
- John Schlichtman
Service Provided:
Product:
Technicians: Dalton Merritt
Orange Park, FL
Very pleased with Precision Doors. 24 hours after I called, I had a new quiet opener. The young man who did the install was very professional and knowledgeable .
- Evelyn Fone
Middleburg, FL
I called Precision because my friend said that you had same day service and I needed someone today I was given a window of 10:00 to 12:00 but received a call from Hayden and he was at my door somewhere around 9:30m am and installed a new garage door opener in a timely manner. Thank you, Hayden and the Precision team for the excellent service.
- Kathy Sharp
Service Provided:
Product:
Technicians: Hayden Saari
Jacksonville, FL
Installer was professional, courteous, knowledgeable, and friendly. He took the time to answer all my questions. He took the time to trouble shoot and fixed and replaced a number of items including sensors, control belts and track.
- John
Product:
Fleming Island, FL
We were extremely happy with the service provided by Precision, Dalton was the fixer, on repairing our garage door. Very quick service, on time and eliminating our problem. kudos to Dalton????
- Greg Mackie
Fleming Island, FL
Technician provided excellent service. He kept me informed about his arrival time and fortunately was able to arrive earlier than originally scheduled. Friendly and informative, he went about his job in a professional manner.
- Ted Chepp
Ponte Vedra Beach, FL
Walter arrived on time, helpful in explaining current and future care of our garage door, and gave various options in solving the current problem which is that a ghost had moved into our garage and spent its asking hours periodically opening and closing the door. Problem solved quickly. Walter is a keeper
- Mike Ward
Product:
Jacksonville, FL
Chad came and assessed the situation,then took a lot of measurements then said it was doable.Gave us a quote and we said do it. He was very polite and knowledgeable. Did a good job!
- Robert Whitman
Jacksonville, FL
Five Stars ***** Outstanding!
- Michael Peoples
St. Augustine, FL
Dan & Kyle installed the door and closer very professionally!
- John Freemann
Ponte Vedra Beach, FL
While trying to open my garage door Sunday night, my right side spring broke. This morning at about 6:30AM, I contacted Precision Door and requested an appointment around Noon. Tim showed up around noon and immediately explained the needed repairs and estimated costs. By 1:00, both springs were replaced with a 10 year warranty, new rollers for the track, and the door was all checked out and lubed. Tim and his assistant did a great job!!
- Lawrence Storey
Jacksonville, FL
Great service- On time and fast
- Kipp Laulainen
Product:
St. Augustine, FL
Chad the service tech was great. He called and was able to come early which was fine for me. Very knowledgeable and professional, got the door back in the tracks so it now opens and closes. Also found why the door got wedged and he fixed the problem, would definitely use them again.
- Mark Wotli
St. Augustine, FL
Found you on the internet. Really appreciate the same day response. Your technician was friendly and efficient. Replaced the broken parts and got the door working quickly. Explained the problem and kept me informed during the process.
- Steven Brown
Ponte Vedra Beach, FL
The tech, Hayden, identified the problem quickly and clearly explained to me all the available options to get it fixed. He also made me aware of other issues requiring attention. Excellent service.
- Robert Heraux
Jacksonville, FL
Fast and done the first time. Excellent customer service.
- Gerado Santos
Fleming Island, FL
Fast response to service call. Tech was very polite and explain why he needed to install new retainer. Showed the product he was installing. Took only 30 minutes to install. Very positive experience. Will call Precision for any future repairs.
- Leonard Plocharczyk
My garage door broke on Sunday evening, so I reached for my paper mint for a quick turnaround. The young lady I spoke with was pleasant and very helpful she scheduled an appointment for me on Monday 6/26/23 between the hours 12:00 pm to 2:00 pm. The technician Reggie Davis arrived at my home at approx. 12:00 pm top of appointment hours and was professional and efficient. Please acknowledge Mr. Davis for the excellent service.
- Anita Greene