Read what people are saying
about Precision Garage Door in:
St. Augustine Area, FL
Precision Garage Door of Jacksonvillehas received 863 reviews, averaging 4.96 Stars:
St. Augustine, FL
St. Augustine, FL
We only had minor issues with creaks and pops when opening and closing the garage doors that the original company that installed them could not fix. The Precision tech properly adjusted everything and was excellent at explaining what was causing the problem and how it could be addressed. Additionally, he arrived on schedule and was very polite and willing to listen to my concerns.
- JC Conway
St. Augustine, FL
Frank Cassidy did excellent work installing the new garage door opener. He programed all remotes including my car. Due to my medical condition and age, I have trouble getting around so he set up a chair in the garage for me to watch. He was efficient and I was very impressed with his work. Dan Pressly
- Dan Pressly
Product:
St. Augustine, FL
I called for service about 9:30 a.m. and a tech was at my home about 12:15 p.m. Prompt service!!! Reggie took care of the garage door issues and did general maintenance as well in about 30 minutes. Great work Reggie! Thank you!
- Laurie Willwerth
St. Augustine, FL
Reggie called and even showed up a little early. I was having the doors inspected because they were sounding a bit clunky. He obviously knew a lot about garage doors. He fixed a loose board and explained how to do monthly maintenance. He convinced me an annual inspection is a good idea.
- Jane Altenhofen
St. Augustine, FL
Your company was recommended by a neighbor who was well-satisfied with the service she received. Today, I share that recommendation. On time, knowledgeable, gave me options and fixed the problem. A great experience!
- Tena Drake
Product:
St. Augustine, FL
New garage door opener installed and key pad. Hayden was on time and ready to work. Evaluated the problem, quoted the price and got to work. In one hour all work was completed. Great service!
- Jill Fisler
St. Augustine, FL
We used Precision in our previous home and were always pleased with the service- prompt, courteous, and thorough. They never tried to sell us something we didn't need. Today was no exception. Dalton was here promptly;y at 8:00 to do our garage door tune up. He did the service and was honest with me about the fact that our garage door was in good shape. He also shared with me how to maintain it. We will always call on Precision for our garage door needs.
- William Harriett
St. Augustine, FL
Both of our garage doors have been giving us trouble the past few weeks. Yesterday, one of them quit working completely (wouldn't open). We called Precision and they were able to schedule two technicians to come out today. The door that wouldn't open had a broken torsion spring, so we had them replace the springs, drums, rollers, cables, and bearing plates. The other one we had them replace the unit with a new one. The old one was a noisy chain-drive unit. The replacement is a quiet belt-drive unit (like the one that was rebuilt). The technicians were polite, respected our property, and kept us informed of what was being done. Highly recommended.
- Wayne Fields
Service Provided:
Product:
Technicians: Chad Martin
St. Augustine, FL
Our garage doors were not working very well and we requested an appointment to have them evaluated. Nate L. was right on time for our appointment and after he had gone through checking the doors outs he gave us his professional opinion. Basically our garage doors operational system was shot and everything but the doors needed to be replaced. After he explained in detail what he would be doing to make the garage door system work effectively and giving us a quote on the work we allowed him to to complete what needed to be done. He did an excellent job, cleaned up after himself, explained all the work he had completed and programed all our car/keypad remotes. He explained in detailed all the warranties and left manuals explaining all details for the Genie Openers. We had used Precision Door Service in our prior home and were very pleased with their work so when we needed service on the current residence we didn't hesitate calling them. Noticed on invoice that we didn't receive the senior citizen discount I contacted their office and was told that their main office would call me back to take care of this. I feel confident this will not be an issues. They are a very professional company to do business with. Nate L. did an amazing job.
- Betty Gaylor
Service Provided:
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Technicians: Nate Lewis
St. Augustine, FL
Dalton went the extra mile to arrive 45 minutes early than the appt time. He clearly explained the purpose of torquemaster which wasn't sufficient enough to support the weight of door. He replaced one broken guide wheel at no charge. He suggested to upgrade the torquemaster soon.
- Richard Hood
St. Augustine, FL
10 out of 10!! We broke a spring this morning and my car was trapped in the garage! Made the appointment at 12:45 pm and Reggie was at my house before 4pm and it was all fixed within an hour. Very professional, dressed nicely and professional transportation. Very knowledgeable. Reggie was GREAT!!
- Kerry Brite
Product:
St. Augustine, FL
Very good job. Service was timely, technician was professional, and price was competitive. Would certainly call again should I have any future garage door problems.
- Otis Jones
Product:
St. Augustine, FL
Nate was great! Professional and very knowledgeable.
- Denise Schafner
St. Augustine, FL
Technician was great and on time. Explained everything and replaced springs and lubricated the complete door system .
- Timothy Haszard
St. Augustine, FL
A bolt discharged from my garage door when I opened it this morning. The door would no longer close or open. Rich, from Precision, arrived right on time, could see the problem, installed a new bolt, checked everything, and left me with a working garage door. I appreciate the prompt, thorough service and courteous care. Many thanks! My neighbor recommended Precision, and I will use Precision for my future garage door needs.
- Carol Turner
St. Augustine, FL
Dalton was very professional and polite. I have had Precision Door Service out to repair the door in the past and have always been satisfied with their services. They are up front and honest, and their technicians are highly skilled and knowledgeable.
- Mitchell Maione
St. Augustine, FL
Wesley Texas was absolutely amazing! So informative about the conversion packages. He expertly installed the keypads and performed the home link for my car. He was soooo professional. Will definitely have him back for all of my garage services.
- Elissa Brown
St. Augustine, FL
Wesley was very knowledgeable and professional.
- Jeff Moser
St. Augustine, FL
Terrific! I have had both my garage door openers replaced by Precision, different times. Their staff is timely, per appointment, go right to work and complete the job quickly and correctly. This time was a broken wire on one of the sensors. The problem was corrected under warranty in record time on Saturday! I would recommend this firm anytime.
- Tom Lafon
St. Augustine, FL
The installer focused only on the positives of his door type. Did not inform me that it would look totally different the door opener on the adjacent door. Did not inform me in advance it would leave a substantial hole in the wall were the activator remote is mounted. I feel I must now replace the fully functional opener on the other door for appearance sake.
- Charles Claysmith
Mr. Claysmith, I am sorry that we did not meet your expectations. As discussed with you at the time of service, your existing garage door openers are old and unfortunately one of them was not working well due to the age of the unit. The model of the existing openers that you have are no longer made. There is no way to replace the broken unit with a new opener and have the appearance as the other older unit in your garage because over the years the appearance of the units have been changed. As for the hole in your wall that was discovered under the existing wall station, I am sorry that the builder had such a large hole that was hidden behind the unit. As soon as we removed the unit and discovered this you stated that you have found many items in your home that the builder did similar to this. This is unfortunate and wish this was not the case, however we did not build your home. I appreciate your business and feedback and understand your concerns and hope that the work that we performed was satisfactory. If you have any issues with the unit or work performed please let us know.
St. Augustine, FL
Prompt, Friendly, Informative Great Job Ted Kuchar
- Ted Kuchar
St. Augustine, FL
Service was prompt and an excellent value. We could not be more pleased!
- Frances Lake
Product:
St. Augustine, FL
I’m very pleased with the work done on our garage door opener. One day it was fine and then not! I made the call this morning and a service tech was here this afternoon. Tim was a great guy and easy to work with. We appreciated his work ethic and friendliness. Great job!
- Bob Stokley
St. Augustine, FL
The technician was very friendly, very clear on what was wrong and the level of service options there were to fix it. He was able to fix the entire thing right then and there and was clean and done very quickly. He also gave us maintenance tips to keep it running great.
- Donna Wagner
St. Augustine, FL
Just excellent service, fast and courteous.
- Gary Otto
Product:
St. Augustine, FL
Exceptional customer service best experience I have had in a long time. Reggie was fantastic as was the whole team. 100% recommendation for any Garage door needs.
- Kyle Wolfinbarger
Product:
St. Augustine, FL
Did a great job explained everything ahead of time the cost and was done and the time that he gave us very professional. Chad was our guy????????
- Rick Evernden
St. Augustine, FL
Tech was fast and new exactly what he was doing. Had my door up and running in no time.
- Gary Richards
St. Augustine, FL
2nd time using your company due to the Excellent service from a prior visit -Allen the service rep did a great job and very personable. He is a (5) for sure as he installed a new garage door opener as discussed before he began,installed the unit then went over instructions, programmed my control/key pads and told/showed me in the booklet how to put app on my phone. No complaints and I’m not a “noisy neighbor “ anymore yeah!!!
- Sue Dwitt
sAID WOULD be here between 2-4 and serviceman called and asked if he could come earlier - OF COURSE!!!! Technician explained everything to me. Very polite and thorough. Plus it didn't cost me an arm and a leg.
- Karen Mitchell