Read what people are saying
about Precision Garage Door in:
St. Augustine, FL
Precision Garage Door of Jacksonvillehas received 847 reviews, averaging 4.96 Stars:
St. Augustine, FL
St. Augustine, FL
Outstanding service! We were having problems with the door staying closed. The appointment was set for between 8:00-10:00. It was refreshing the service tech (Reggie) called and said he would show at 8:00. Reggie quickly assessed the problem and fixed it in no time. He was professional, extremely knowledgeable and very personable. We will definitely use this this company in the future and highly recommend others do too.
- Robert Striegel
St. Augustine, FL
You are the best, bar none! If you want it done right, priced right on time by experienced professionals call Precision Door. They are the only service I use!!
- Ava
Product:
St. Augustine, FL
Chad arrived on time and replaced 'builder grade' equipment with new springs. He was very professional and cleaned up perfectly. Thank you Chad and Precision Doors. David
- David Sanger
St. Augustine, FL
Today we had the pleasure of having Chad service our garage door. He arrived early, quickly determined what the problem was and replaced the springs and rollers. He was quick, efficient and very personable. He represented your company very well. You are lucky to have him working for you.
- Jack Byrne
St. Augustine, FL
Great service and great company.
- Joe Mason
St. Augustine, FL
I was COMPLETELY satisfied with the service provided by Michael. He was clean polite and friendly. More important he understood what was needed to repair my garage door. I also asked him to correct a couple of issues that I didn't mention to the office. His response was "no problem"! Lastly I felt their prices were very reasonable. The cost didn't leave me feeling like I was taken advantage of. I highly recommend Precision Garage Doors and will use them again if I have a problem. Thank you Michael!
- Michelle Davis
St. Augustine, FL
We've used Precision since we moved into the this new house 16 years ago. They are the we call on professionals, that we truly appreciate appreciate. Westly, our service technician was outstanding.
- Richard & Claudia black
St. Augustine, FL
Fast response, efficient and good work!
- Gordon Kelly
St. Augustine, FL
Nate was polite and explained everything to me. He lubricated and adjusted a spring which solved the problem of a noisy door. It also operates more smoothly. He also answered all of my questions.
- Keith Talbott
St. Augustine, FL
Everything was great. Tech called ahead fixed my problem and had me able to get out of my garage quickly
- Patricia Phelan
St. Augustine, FL
Does not offer a free quote/estimate! Website is outdated and no longer offers the "green/lifetime" springs as mentioned on their website here. https://garagedoorsjacksonvillefl.com/garage-door-spring-repair Of course I was not advised of this until after the tech arrived. Online chat was cut short/disconnected while I was typing a response to the agent. Online chat should do a much better job in providing guidance especially if you're NOT going to provide a free quote! Advice to Precision: Update your website, train your chat personnel; otherwise offer free estimates and get rid of your $49 service fee (estimate fee)! Don't use the excuse of there's a plethora of springs as an excuse for not being able to provide an estimate over the phone. My advice if you're shopping around; get on the phone and ask a lot of questions or use an alternate business. 1-Star for getting someone out immediately 1-Start for installation technician's professionalism
- Jason Torres
Mr. Torres, I am sorry that we did not meet your expectations. All live chat inquiries and communication is saved and it appears that our representative explained and answered all of your questions. We offer free estimates for new doors, however when the job is a repair job and we send out a service technician we do charge a service fee of 49.00. This is common with any service based company. There is a real cost for paying service technicians to come to your home and diagnosis issues. Service companies could not possibly send technicians out to homes all over the city to give estimates for very small repair jobs. The green springs that are advertised are still an item that we carry, however with the supply chain issues that every industry is facing, we do not have any in stock and do not have a delivery date to receive them.
St. Augustine, FL
I have used the services of Precision for well over a decade. My recent experience, the replacement of two return springs, was classic. I called in the morning around 9. The technician called twice before arrival, which was EARLY! After about one hour on site, problem solved! This is why Precision is my go-to problem solver. Professional, consistent, courteous, prompt, thorough, and friendly define this company. And, over time, it has kept getting better, believe it or not. If you are not satisfied with their work, the problem probably isn't Precision!
- Ben Rich
St. Augustine, FL
Within minutes my problem was solved and the garage door is like new for being 18 years old. Jason was very polite and professional; I appreciate his work.
- Bill Heiny
St. Augustine, FL
Chad arrived on time, well prepared and very knowledgeable. He identified the issue promptly and provided explanation of the issue as well as corrective activities he would undertake. He waited for my approval to proceed and was extremely respectful throughout our interactions. This was my 2nd service call since you installed the opener in 2013. Each call was handled in exactly the same way: Respect, professionalism and product knowledge.
- Barbara Stermer
St. Augustine, FL
KB arrived exactly on time. Kind, professional and possesses a positive work ethic. Assessed our garage door issue while explaining it thoroughly. It was a big job and it was completed quickly and efficiently. A+ for KB.
- Linda Downing
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St. Augustine, FL
Fast, professional service at a reasonable price. Our tech was polite and very helpful.
- Dwight Parish
St. Augustine, FL
Dan and Vernon showed up right on time and worked hard all day /was very hot. They were very professional and thorough. Best of all wife happy ???? many thanks wjbomster
- William Bomster
St. Augustine, FL
Opener stopped working correctly. Called Precision and able to get appointment and Nate arrived and installed a new unit. Removal, install and cleanup done very efficiently and professionally.
- Bill Kusy
Service Provided:
Product:
Technicians: Nate Lewis
St. Augustine, FL
We had noticed that our garage control box was failing, from time to time, to open the garage door. (The wireless controller in the car was always working.) 1. We called, and the technician came out. He seemed to do a good overall review. He found a poorly connected wire attached to the back of motor assemble. Unfortunately, he never saw a real failure while he was here. But, it looked like maybe he had fixed it. 2. Within a very few days, we had some more of the same failures (although they were not quite as often as before). 3. So, we called again, and he came out. He had concluded that the problem was in the motor assembly itself, and he said that the only solution was to replace it with a new motor system. So, we had him do that. So far, we have had no more problems since he installed the new assembly. We do also note that the overall noise does seem to be a bit less noisy.
- Jim Kennedy
Product:
St. Augustine, FL
They are the best. Have called them several times and always on time, efficient, and fair price. Call them they are the best garage door company around here.
- Helena Cosby
St. Augustine, FL
We've used your company twice before and have always been pleased with the results. Chad was an excellent representative, explained eveything and was a pleasure to work with. We selected the high Cycle Gold Package so it included numerous materials. Thanks for your quick and efficient service!
- Dennis Marcantoni
St. Augustine, FL
Chad is the best!! He did a great job of fixing our garage door issues and made sure he answered all of our questions. He’s professional and knowledgeable. Excellent customer service!!
- Cathy Hill
St. Augustine, FL
Quick appointment and timely, efficient service. Very professional technician.
- Robert Mirelson
St. Augustine, FL
Precision came out the day I called, Chad was great. He worked quickly to fix the problem and fixed the door up with the parts it needed. Also with a one year warranty. Thanks Chad!!
- Scott Smith
St. Augustine, FL
Found on Google
- Tammy Maurice
St. Augustine, FL
Reilly, our technician, was on time, was efficient and courteous. Pleased with his service.
- Theresa Galuppo
Product:
St. Augustine, FL
Five star. My service tech, Tim, was awesome -- courteous, knowledgeable, skilled problem solver and clearly well trained. The best!
- Gerald Stewart
St. Augustine, FL
I I recommend Precision Door Service to anyone who would wants professional, knowledgeable and on time service.
- Marylou Woods
St. Augustine, FL
Reggie, our technician arrived promptly and was friendly, professional and knowledgeable. He reviewed our problem and gave us a reasonable estimate of the repair before starting. He made the necessary repairs and adjustments in a timely manner. I would highly recommend Precision. Thank you Reggie!
- Bubba Solana
Product:
Great job diagnosing and fixing problem
- David