Read what people are saying
about Precision Garage Door in:
St. Augustine, FL
Precision Garage Door of Jacksonvillehas received 862 reviews, averaging 4.96 Stars:
St. Augustine, FL
St. Augustine, FL
We have been waiting for over a month for another company to order and install a spring for our garage door. We called Precision and they came out the same day, with the correct part, and completed the job. We were so relieved to be able to park our cars in the garage again. THANK YOU PRECISION!
- Harold Lewis
St. Augustine, FL
I placed a call on November 23 for help with my broken garage door opener. Luckily, a technician was available who came within hours, replaced my defective motor, and upgraded my door operation before Thanksgiving weekend. Colton was most knowledgeable, a pleasure to find a door technician with so much experience. A quality job and I highly recommend this company for quality and performance.
- Wayne Hoffman
St. Augustine, FL
Service provider (Dalton?) was professional and friendly and got the job done same day. Very thorough and made sure everything was programmed correctly before leaving.
- John Kouten
Product:
Technicians: Dalton Merritt
St. Augustine, FL
Appreciate the prompt service. Technician Dalton knew what was wrong and got right to work. Excellent service and polite young man. Have used Precision in the past and will use again if needed.
- Camille Morgan
Product:
Technicians: Dalton Merritt
St. Augustine, FL
Great service. And same day service. Installer was a really nice guy. I would definitely recommend this company.
- Judith Lawrence
Product:
St. Augustine, FL
Repair man was great
- Kenneth Pearson
St. Augustine, FL
Jason was amazing. He immediately diagnosed our issue and made the adjustments needed to fix the issue. He was friendly and professional and explained the issue to me. Impressed with the company as well. Responded quickly and available to make a service call. I highly recommend.
- Gary Kennedy
St. Augustine, FL
My husband and I were totally blown away with this company! Best EVER service from start to finish. Made the call in the morning, spoke with a super nice lady to make the appointment. The tech, Wes, called before arrival (as promised), arrived on time, incredibly polite and professional, job done in about 30 minutes for a very reasonable price. Highly recommend! Will definitely use this company in the future. Thank you!!!
- Melanie Dean
St. Augustine, FL
Very happy with your service! Michelle in the Show Room was helpful. Mark was great and the two guys that did the installation were terrific! Your company was recommended by a neighbor!
- Roberta Shaw
St. Augustine, FL
Jason Sheppard was quick, efficient, polite and professional during our repairs with an eye for looking out for the customer. Greatly appreciated.
- Ron Ellenbecker
St. Augustine, FL
Wes, Precision's technician, diagnosed and repaired our garage door opener in under an hour and explained each step as he did so. I was very pleased and will be using Precision when it comes time to replace the old door next year. Thank you, Precision and Wes, for living up to your reputation.
- Brenda Kalata
St. Augustine, FL
Excellent service, very professional.
- Ken Burgess
St. Augustine, FL
Michael replaced my eyes after Hurricane Ian. He was respectful, professional, and knowledgeable. Thank you so much!
- Tawny Kern
St. Augustine, FL
KD called ahead of time and arrived when he projected. He was professional and efficient. He replaced 2 springs and all the moving parts of the garage door and it works fine and is much quieter.
- John Hackman
Product:
St. Augustine, FL
Great job diagnosing and fixing problem
- David
St. Augustine, FL
Outstanding service! We were having problems with the door staying closed. The appointment was set for between 8:00-10:00. It was refreshing the service tech (Reggie) called and said he would show at 8:00. Reggie quickly assessed the problem and fixed it in no time. He was professional, extremely knowledgeable and very personable. We will definitely use this this company in the future and highly recommend others do too.
- Robert Striegel
St. Augustine, FL
You are the best, bar none! If you want it done right, priced right on time by experienced professionals call Precision Door. They are the only service I use!!
- Ava
Product:
St. Augustine, FL
Chad arrived on time and replaced 'builder grade' equipment with new springs. He was very professional and cleaned up perfectly. Thank you Chad and Precision Doors. David
- David Sanger
St. Augustine, FL
Today we had the pleasure of having Chad service our garage door. He arrived early, quickly determined what the problem was and replaced the springs and rollers. He was quick, efficient and very personable. He represented your company very well. You are lucky to have him working for you.
- Jack Byrne
St. Augustine, FL
Great service and great company.
- Joe Mason
St. Augustine, FL
I was COMPLETELY satisfied with the service provided by Michael. He was clean polite and friendly. More important he understood what was needed to repair my garage door. I also asked him to correct a couple of issues that I didn't mention to the office. His response was "no problem"! Lastly I felt their prices were very reasonable. The cost didn't leave me feeling like I was taken advantage of. I highly recommend Precision Garage Doors and will use them again if I have a problem. Thank you Michael!
- Michelle Davis
St. Augustine, FL
We've used Precision since we moved into the this new house 16 years ago. They are the we call on professionals, that we truly appreciate appreciate. Westly, our service technician was outstanding.
- Richard & Claudia black
St. Augustine, FL
Fast response, efficient and good work!
- Gordon Kelly
St. Augustine, FL
Nate was polite and explained everything to me. He lubricated and adjusted a spring which solved the problem of a noisy door. It also operates more smoothly. He also answered all of my questions.
- Keith Talbott
St. Augustine, FL
Everything was great. Tech called ahead fixed my problem and had me able to get out of my garage quickly
- Patricia Phelan
St. Augustine, FL
Does not offer a free quote/estimate! Website is outdated and no longer offers the "green/lifetime" springs as mentioned on their website here. https://garagedoorsjacksonvillefl.com/garage-door-spring-repair Of course I was not advised of this until after the tech arrived. Online chat was cut short/disconnected while I was typing a response to the agent. Online chat should do a much better job in providing guidance especially if you're NOT going to provide a free quote! Advice to Precision: Update your website, train your chat personnel; otherwise offer free estimates and get rid of your $49 service fee (estimate fee)! Don't use the excuse of there's a plethora of springs as an excuse for not being able to provide an estimate over the phone. My advice if you're shopping around; get on the phone and ask a lot of questions or use an alternate business. 1-Star for getting someone out immediately 1-Start for installation technician's professionalism
- Jason Torres
Mr. Torres, I am sorry that we did not meet your expectations. All live chat inquiries and communication is saved and it appears that our representative explained and answered all of your questions. We offer free estimates for new doors, however when the job is a repair job and we send out a service technician we do charge a service fee of 49.00. This is common with any service based company. There is a real cost for paying service technicians to come to your home and diagnosis issues. Service companies could not possibly send technicians out to homes all over the city to give estimates for very small repair jobs. The green springs that are advertised are still an item that we carry, however with the supply chain issues that every industry is facing, we do not have any in stock and do not have a delivery date to receive them.
St. Augustine, FL
I have used the services of Precision for well over a decade. My recent experience, the replacement of two return springs, was classic. I called in the morning around 9. The technician called twice before arrival, which was EARLY! After about one hour on site, problem solved! This is why Precision is my go-to problem solver. Professional, consistent, courteous, prompt, thorough, and friendly define this company. And, over time, it has kept getting better, believe it or not. If you are not satisfied with their work, the problem probably isn't Precision!
- Ben Rich
St. Augustine, FL
Within minutes my problem was solved and the garage door is like new for being 18 years old. Jason was very polite and professional; I appreciate his work.
- Bill Heiny
St. Augustine, FL
Chad arrived on time, well prepared and very knowledgeable. He identified the issue promptly and provided explanation of the issue as well as corrective activities he would undertake. He waited for my approval to proceed and was extremely respectful throughout our interactions. This was my 2nd service call since you installed the opener in 2013. Each call was handled in exactly the same way: Respect, professionalism and product knowledge.
- Barbara Stermer
We selected Precision from word of mouth recommendations when we moved here 7 1/2 years ago. The scheduling has been immediate and the service excellent. Chad provided my service today and was extremely knowledgeable and professional. He obviously enjoys his work and is willing to answer questions and educate. We have never had a reason to use another company and do recommend them to others.
- Larry & Jean Moorman