Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7944 reviews, averaging 4.95 Stars:
Orange Park, FL
Product:
Atlantic Beach, FL
I had a very positive experience with Precision Door Service. One of my garage door springs broke and prevented me from opening my garage door. I called Precision and their technician was out the next morning. He replaced the springs and suggested I replace the bearings on the shaft which the springs are mounted on. He pointed out the bearings and illustrated why they needed replacing too. The service was quick and efficient and the prices to repair both items were reasonable. I will definitely use Precision again for my garage door needs.
- Rick Dorn
Product:
Atlantic Beach, FL
Precision had previously installed my garage door; however, I kept my old garage door opener which had recently been giving me trouble. Yesterday the opener went wild, and it had a total breakdown with metal torn from the wall and the door locked...the lock was jammed...I called Precision and was pleasantly surprised that someone would be out today to help. The tech was great: Friendly, professional and efficient...he did not even roll his eyes when I tried to explain what happened. I am crying because I had not realized how much openers and installations were, but with the lifetime guarantee, I should be ok.
- Maureen Mccullough
Product:
Fast, same day service and repair tech. Michael was very polite and called ahead to advise he would be early for the appointment if it was ok! Thanks for you help!
- Julie Haick
Jacksonville, FL
I saw the Precision ad in the Mint Magazine. When I researched on YOUTUBE, I saw a presentation by a Representative and was quite impressed that the company seemed professional and legitimate. I made an appt and the technician arrived timely and explained what was needed to convert the garage equipment to today's code. He completed the work, went over the warranty, and demonstrated how to keep the everything in good working condition.
- Sherry Jones
Product:
Jacksonville Beach, FL
The technician arrived on-time (early actually!) and was very professional. The inspection, tune-up, and replacement of the Linear Control Panel were done very quickly. I recommend "Tune-up" be added to "Service Performed" drop-down menu below.
- Michael Mchugh
St. Augustine, FL
Same day service, crew showed up with all parts necessary to do the job, very thorough after they fixed the problem they adjusted and lubed the door No hidden fee's Great job.
- Mark Emmert
Product:
Middleburg, FL
Wes was a top quality technician. He was personable and knowledgeable. I highly recommend precision door services and Wes to anyone needing garage door service or repair.
- Art Harvey
Jacksonville, FL
I hired Precision Door Service based on reputation. Service technician named Tim was very professional and did a excellent job on my garage door repair. When it is time for a new garage door, I will be giving you a call.
- Timothy DeSain
Jacksonville, FL
Frank came and left within 10 minutes after replacing a plastic coupler that had fallen apart within my overhead lifter. Good Job Frank! And thank you for the same day service, too :)
- D K
Ponte Vedra Beach, FL
Great site work by Austin. He was very informative and cordial.
- Mark Williamson
Product:
Jacksonville, FL
Fantastic service! Called at 2:20 and Jeff was here at 4:30 to fix a broken spring. He ended up updating cables and end plates. Professional, friendly and finished within 75 minutes. This is the 2nd time I have used Precision and will continue to use along with recommending to anyone who asks!
- John Davis
Product:
Fleming Island, FL
door springs and cables with bearings very good professional excellent work
- William Smith
St. Augustine, FL
Michael was my service Technician and answered all my questions and was prompt and courteous. I chose your company by referral. Should I need you in the future I will certainly use you again. I was very satisfied with the service provided. Michael replaced a garage door cushion seal on the bottom of the garage door.
- Ray Teems
Ponte Vedra Beach, FL
Our door opener was 25 years old and the drive belt had come off. The repairman said it was a “dinosaur” and sold us a $696 new opener with WiFi. He was early getting to our house and worked very quickly doing a great job. He explained the new wall remote and said we needed to download the app so we could use our phones, if needed, to open/close the door. After he left, getting the app installed and working on the first of two phones was simple, as he said. The second phone was not so easy. My only suggestion would be that if a new system is installed at a home where the residents are over 50, that the repairman stay and make sure it is completed. We finally called the company and they had someone call us back who was most helpful. Both phones now work and we are happy. Another note...we had seen on TV that the service call was free. We failed to mention the ad and were told we would be charged $49. I called back to question that and was told you have to mention the ad. (We didn’t remember hearing that on the ad.)They then said they would remove the service charge, which was great...so make sure you mention the ad!!!
- MBur
Product:
Jacksonville, FL
Called at around 8:15 AM. They were here by 9 AM. New motor and total overhaul done by 10:45AM. Mike was awesome. Highly recommend.
- Mike Baker
Product:
Jacksonville, FL
Garage door repair, excellent service, at my home in less than 2 hours. Professional workmanship, job done in less than one hour, quality repair, knowledgeable technician.
- Monica Cox
Product:
Jacksonville, FL
Jason whatever your doing to run this company is working. From first contact your phone operator was very pleasant and made sure we had a technician today.Our cable broke on our garage door the day before Dorian was about to go by Jacksonville you had a great tech come to our home and he fixed in half an hour. Our home is on Mill Cove and I was concerned about water coming in but you took care of that worry for us. I will recommend you to everyone I know. Thank you so much!
- Bella Raiford
Product:
Orange Park, FL
Tech Jerimiah called before arriving and also arrived at the time given to me by the office. Jerimiah was professional and knowledgeable on my opener and made sure everything worked and that I was satisfied with the results. I will not use anyone else for problems which may arise with my garage door. Also when I called I was given a time for the next day due to the time I placed the call, but after telling them of my problem they worked me in on the same day. Thank you for the job done well.
- William Fonner
Product:
St. Augustine, FL
Your company came highly recommended to me. I needed immediate garage repair and the appointment was made for the following day. The technician followed up, was on time and did a great job. I will recommend your company in the future.
- Karla Pacetti
Product:
Jacksonville, FL
Mark the technician was excellent. He gave a thorough explanation and assisted with the selection of our new doo.
- ROBERT DOBROSKY
Jacksonville, FL
Wes was the tech that came to fix my keyoad issue. He was on time, very courteous, a total professional! I highly recommend Precision Garage Door for all your related garage door issues!!!
- Moire Walker
Jacksonville, FL
Great customer service! The technician, Mike, was very knowledgeable, very professional and did an outstanding job! I will gladly rating his work with 5+ stars! Thank you, Precision!
- Maryann Bumbut
Product:
Jacksonville, FL
Very impressed with the response time. The technician was very professional and explained all options and what to do if we have problems. In addition, he was extremely nice and very friendly. Great job!
- Bob Klinger
Orange Park, FL
Shane Vanburen came out and installed a new garage door opener and oiled the old garage door rollers. My uncle came by the next day and I told him to open the garage door to remove something. He said that's the quietest garage door he has heard in a very long while! Shane was quick and efficient in his job. Thanks guys, we are very happy with the job!
- Selena Hayle
Product:
Jacksonville, FL
Thank you for your professional service. I chose you because you offered same day service and were able to get to my location close to the time advertised. Your technician George was very polite and did his best to resolve my issues. It is unfortunate that my craftsman garage door opener‘s or not A brand that you can repair. I felt the house visit cost to $49 was fair given what was done. I’ll certainly keep you in mind if I choose to completely replace an otherwise working opener that has a hiccup in the logic board.
- John Parker
St. Augustine, FL
Have used Precision before with excellent results and this time was excellent as well. Arrived on time, professional, courteous and knowledgeable.
- William Stroer
Jacksonville, FL
Garage door wouldn't open on a Friday night. Remembered seeing ads for Precision Door Service for service 24/7, and we needed someone Saturday. Went online, did "chat" online, and scheduled appt for next day. Service tech, George, called first, then was able to come sooner than promised. Introduced himself, and we left him to check things out. He came back, explained our options and the prices. We decided, and he went ahead with the work. Was finished in about 2 hours, as he said. Cleaned up everything, we paid and had all the paperwork sent to our email. We couldn't have asked for any better service!!
- Coleen Bass
Product:
St. Augustine, FL
Jeff was super nice, quick, knowledgeable & very professional. After trying to work with another company and not getting the job done right and costing me more money with no relief in site, I was so pleased to finally find & use Precision. Within an hour or so Jeff had the door fixed & springs installed. ALL BY HIMSELF!!! He was wonderful. Thank you all so much.
- Katherine Gomez
Product:
St. Augustine, FL
Precision was prompt and repaired the door in about 20 minutes. The company initially installed the door in Dec 2016 and removed the old door (and hauled it away) that was 45 yrs old). If you need a new door or repairs on an existing door call Precision. The company is professional and reasonably priced.
- Beth Sanders
We wanted quick reliable service, and our research showed that we should go to Precision. The result was fabulous. Service was quick, advice was spot on, and everything worked the first time. We are extremely satisfied. All of our expectations were exceeded. Jeff, was courteous, friendly, experienced, and knowledgeable. His performance was superb. I definitely recommend Jeff and Precision.
- Odus Harwood