Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7525 reviews, averaging 4.95 Stars:
Jacksonville, FL
St Johns, FL
Chance and Codey, were very professional, respectfully, and knowledgeable. They came three hours earlier than expected and went right to work. Both my wife and I were very amazed in how quick and clean they installed our new garage door. It looks outstanding and works very well the first time and is super quite!!! No re- work! This is a very respectable company and will always from here on out be our garage door installers, maintenance, and experts to performs all work on our garage door. Thanks Precision for sending out the best technician to do the best job I’ve ever had done on my home garage doors.
- Terry Durant
St. Augustine, FL
Nate was polite and explained everything to me. He lubricated and adjusted a spring which solved the problem of a noisy door. It also operates more smoothly. He also answered all of my questions.
- Keith Talbott
Jacksonville, FL
Chad was fantastic. He knew just what to look for, solved my problem, and then offered to help program my keypad, and both cars. then he offered to tighten up the spring to make the door lighter to do manually. None of that is what he came for, but he just knew everything to do. So happy with his service.
- Eugene Hershorin
Jacksonville, FL
The service tech arrived ahead of time and was polite and very efficient. With out hesitation would use again in future
- Paul Pettit
St. Augustine, FL
Everything was great. Tech called ahead fixed my problem and had me able to get out of my garage quickly
- Patricia Phelan
Jacksonville, FL
Riley, the technician was very knowledgeable, professional and courteous…he repaired my very noisy garage door and explained in detail the adjustments, etc…I was very impressed!…I would definitely call Precision again and request technician Riley!…
- Joan Kuebler
St. Augustine, FL
Does not offer a free quote/estimate! Website is outdated and no longer offers the "green/lifetime" springs as mentioned on their website here. https://garagedoorsjacksonvillefl.com/garage-door-spring-repair Of course I was not advised of this until after the tech arrived. Online chat was cut short/disconnected while I was typing a response to the agent. Online chat should do a much better job in providing guidance especially if you're NOT going to provide a free quote! Advice to Precision: Update your website, train your chat personnel; otherwise offer free estimates and get rid of your $49 service fee (estimate fee)! Don't use the excuse of there's a plethora of springs as an excuse for not being able to provide an estimate over the phone. My advice if you're shopping around; get on the phone and ask a lot of questions or use an alternate business. 1-Star for getting someone out immediately 1-Start for installation technician's professionalism
- Jason Torres
Mr. Torres, I am sorry that we did not meet your expectations. All live chat inquiries and communication is saved and it appears that our representative explained and answered all of your questions. We offer free estimates for new doors, however when the job is a repair job and we send out a service technician we do charge a service fee of 49.00. This is common with any service based company. There is a real cost for paying service technicians to come to your home and diagnosis issues. Service companies could not possibly send technicians out to homes all over the city to give estimates for very small repair jobs. The green springs that are advertised are still an item that we carry, however with the supply chain issues that every industry is facing, we do not have any in stock and do not have a delivery date to receive them.
Jacksonville, FL
only bright spot was the installer. Spent about $500 on a genie opener that came with ONE remote and is not compatible with my Clicker remote keypad. So have to go buy a remote keypad and another remote. Seems even mid range genie products at home depot have two remotes and a keypad?!?!
- Thomas Gaddis
Thank you for speaking with me. Unfortunately we were not aware the universal brand that you purchased at the store is not compatible with Genie any longer. If you would like us to help with the remote and keypad as discussed this afternoon please let me know. Thank you.
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Jacksonville, FL
Job was well performed. Excellent customer service, knowledgeable Technician. Precision team, Keep on making your customers happy.
- Medhat Bissada
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Green Cove Springs, FL
The man showed up on time and completed the job in a timely matter. Very pleased with what he did. My friend gave me your card and said she was very happy with what you did for her. Thank You
- Sharon Wilt
Jacksonville, FL
What a great experience. Punctual, nice and polite young men. We will definitely recommend you company.
- Brenda Wilson
Jacksonville, FL
Tim Van Vuren was our technician and he did a fabulous repair job everything was explained and options offered. New springs, cables,rollers, rod bearings and one hinge replaced. Our 40 year old door now has new life all done in around an hour and at a fair price. PDS is the best very satisfied.
- joe arney
Jacksonville, FL
Next day service, courteous reception staff and field service personnel
- Mike Mazzulla
Orange Park, FL
Service was thorough, but quick. Nate did an excellent job of explaining all procedures. I have used precision on more than one occasion and have always been completely satisfied.
- John Grim
Jacksonville, FL
Very happy with the service and the tech was great. Will use you again.
- Bill Large
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Jacksonville, FL
Knowledgeable technician. Very nice Efficient. .
- Norman Booth
St. Augustine, FL
I have used the services of Precision for well over a decade. My recent experience, the replacement of two return springs, was classic. I called in the morning around 9. The technician called twice before arrival, which was EARLY! After about one hour on site, problem solved! This is why Precision is my go-to problem solver. Professional, consistent, courteous, prompt, thorough, and friendly define this company. And, over time, it has kept getting better, believe it or not. If you are not satisfied with their work, the problem probably isn't Precision!
- Ben Rich
Orange Park, FL
Reliable, knowledgeable, friendly, fast. Pleasure to have you take care of what I need done. Thanks
- Larry Tucker
Jacksonville, FL
The best garage door company bar none. Coltin was very professional and a great human being. Couldn't ask for more.
- Jeff Frost
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Jacksonville, FL
Have received continuous excellent service from Precision Garage Door since very first initial contact in 2011.
- Charles McLendon
Ponte Vedra Beach, FL
Great job.
- John Parker
Ponte Vedra Beach, FL
Great company to do business. Tim quoted us a price and stuck to it. Fast reliable and honest service.
- Mike Mattson
Ponte Vedra Beach, FL
Installer was great, Product works great, no complaints. Please note : Last name is Josek not Kosek, thank you.
- Lou Kosek
Service Provided:
Product:
Technicians: Nate Lewis
Fruit Cove, FL
Tech was prompt, explained options fully and performed job expertly and efficiently. Would recommend him and your company to anyone!
- William Cozart
Jacksonville, FL
Could not ask for better service, from the quote to the install everyone was very professional. The installers even worked in the pouring rain to finish the install. Highly recommended
- Shane Howell
Fernandina Beach, FL
Timely service, everything explained, nice people
- Peter Chamberlain
Ponte Vedra Beach, FL
Great job. Efficient clean and work was high quality. Will use next time.
- Ken Sellers
Jacksonville, FL
The tech that came to our home was very helpful and courteous. He helped my husband get the door back on the rails and helped with some questions the husband had about the opener. This is our second time using Precision and recommend them highly.
- Kenneth Jones
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St. Augustine, FL
Within minutes my problem was solved and the garage door is like new for being 18 years old. Jason was very polite and professional; I appreciate his work.
- Bill Heiny
Great customer service. Did work in a timely manner. New what he was doing. Would hire again.
- Jack Spangler