Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7944 reviews, averaging 4.95 Stars:
Jacksonville, FL
Jacksonville, FL
Technician Josh Simmons was wonderful. Very professional and personable, he went above and beyond to get two garage door openers installed. We had one existing opener which wasn’t working and I planned on replacing, but first he tried to see if maybe it could just be repaired. It wasn’t fixable so he installed a new opener that is so quiet! Opens and closes so smoothly! Meanwhile, our second garage door had no opener but the previous owners of our house had left a new (well, remanufactured according to the box) opener which we’d never installed. I asked Josh to install it, which he said he could do, there just wouldn’t be any warranty. He spent a long time trying to get that opener to work for me but it just wouldn’t operate properly. At this point he’d been working on this door for a really long time and I felt so bad since it was starting to get dark and he hadn’t had dinner! I asked him if we could just install a new opener instead. I said he could come back another day or whatever worked best for him. He called his supervisor and then told me he would stay and do the new installation. Of course, first he had to totally remove the one he’d just spent so long putting up! The new opener works as wonderfully as the other side does and is amazingly quiet as well. Even though we spent a lot more money than I planned to when I first made the call to Precision Door, it was worth it in the end and Josh made the whole experience a good one!
- Dallas Atkinson
Product:
St. Augustine, FL
The Tech did an Excellent job. Doors are quiet. We are very please with your service.
- Gail and ray Huszeth
Product:
Jacksonville, FL
This company deserve a Grammy Award! Great in Everything
- Tonyetta Jackson
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Orange Park, FL
Very knowledgeable young man, who answered all our questions. Great product, very quiet!
- Gene Warren
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Ponte Vedra Beach, FL
I called Precision Garage Doors and spoke with the owner Jason Sheppard. I told him about my problem with my garage door and he had someone out to my house later that afternoon. Mr. Sheppard was very helpful and polite. When the technician, Michael showed up to my house he diagnosed the problem. showed me the defective piece of equipment and quickly fixed my problem. He also took the time to give me some tips on running my garage door more smoothly to help extend the life of my garage door and opener. I was VERY pleased with the excellent service I recieved from Precision Doors and would DEFINITELY recommend them to anyone.
- Brett Sharp
Ponte Vedra Beach, FL
Gilbert, the technician called and arrived during the arranged time frame. He was courteous and professional while he conducted his evaluation of the issue with the opener. He explained the options, given the age of the existing opener/motor. He worked efficiently and finished the installation of the new opener in approximately one hour. Then he explained the features of the new opener and how to operate it, as well as the warranty on the equipment. I felt he did the best job he could have done, and I appreciate doing business with a company that meets and exceeds my expectations,
- Michelle Weitz
Product:
St. Augustine, FL
Great service
- Kathy Scanlon
Yulee, FL
Austin called prior to arriving, I called for a repair because I left something in the track and shut the door. It couldnt be repaired. Austin didnt pressure me into buying a new door but I purchased one anyway. Price for replacement door, hardware, install, and garage door opener very reasonable.
- John York
Fernandina Beach, FL
Technician Austin was extremely knowledgeable, insightful, prompt and helpful. He fully explained the problem and presented viable and useful solutions to our garage door problems. I couldn’t be happier with the service and results.
- Robert Duffy
Fleming Island, FL
Outstanding service! Arrived for quote and inspection in time. Very thorough and efficient with time. Will be using for our garage door needs.
- Jen Anderson
Orange Park, FL
Prompt and courteous service. Technician Mike was able to diagnose and repair problem as well as inspect my garage door.
- Carla Ray
Orange Park, FL
I give 5 stars. The technician Rob was very professional, courteous and polite. He called and was here ahead of time and took care of my problem. He is a great asset to your company. He demonstrated and explained everything thoroughly. Thank you precision and your team. A job well done.
- Kevin Keys
Product:
Jacksonville, FL
Based on the numerous outstanding recommendations on Angie's List, we decided to give Precision a call. We were not disappointed and give Precision our highest recommendation. All three technicians (Austin Mattes, Nick Exendine, Billy) were extremely courteous and professional. Austin did a great job explaining the problems with our garage door and repairing it, as well as providing us with information about the products Precision offers. Because the system was so old, we were interested in replacing it. Nick and Billy came later that afternoon to show us door samples and answered all our questions regarding the replacement process. We will definitely be recommending this company to all our friends and look forward to working with them in the future. Many thanks!
- Kevin Hawkinson
Product:
Orange Park, FL
We used Precision to replace our garage door spring 3 years ago. When the belt on our opener broke, the first and only company we called was Precision. They have provided us great, friendly service every time they have come to our home. We highly recommend them. All their techs are well trained and knowledgeable. Thanks Precision, for yet another great repair experience.
- John Bryan
Jacksonville Beach, FL
Nick was my service technician and I give him a 5!! He was friendly, professional, helpful. Great technician!!
- Marianne Hillegass
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Callahan, FL
We were very pleased with our service we received and our technician was very pleasant. He did a awesome job. We will definitely recommend your company. Thank You! Melissa Hatcher
- Melissa Hatcher
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St. Augustine, FL
I am very pleased with the service. Josh was very professional, knowledgeable and efficient. Both doors now work perfectly, and I do not expect to need additional servicing for many years.
- Don Mckee
Product:
St. Augustine, FL
No k sa very professional and did a great job
- Kenny Foultz
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Fernandina Beach, FL
Quick and great service. Service tech was very knowledgeable and friendly.
- Michael Coviello
Product:
St. Augustine, FL
From the first call to the office from the completion of the new garage door opener and garage door repairs I knew I was dealing with a very professional company who really cares about customer service. The technician was very knowledgeable and spared no detail in the operation of the new opener. I would highly recommend Precision Door Service to anyone.
- Jim Lewis
Product:
Jacksonville, FL
We have used Precision Overhead Garage door service to have a door installed and also the door opener quite a few years ago. We were having problems with the door opener a few days ago and a call to the company had a technician out the next day, which was Saturday, and I was pleasantly surprised there was no extra charge. The tech came out and immediately found the problem, fixed it and was gone in a very short time. He was so very nice and very professional. You cannot go wrong with this company!! We are so pleased with them and have been for years.
- Marty Prince
Ponte Vedra Beach, FL
Starting with customer service, Precision was definitely professional. Josh, assessed, diagnosed and corrected our garage door problem in a short amount of time. We thank Precision’s team and good work for getting out garage door working again!
- Pecharat Caldwell
Product:
Jacksonville, FL
Michael did a superb job! He called ahead, had what he needed on the truck, was knowledgeable, fast and efficient, came out on a Sunday and price was reasonable. Replace 2 springs, both cables, balanced and adjusted in a little over 1 hour. Could not be more happy with Michael and Precision Door Service.
- George Harris
Jacksonville, FL
Called for an appointment to have springs repaired on my door and was told someone could be out in 4hours. Technician Tim called 15 minutes before arriving which was exactly the time I was expecting him. He was very professional and explained what needed to be done. Overall, an outstanding experience
- William Saylor
Jacksonville, FL
Austin did an awesome job bringing an old door back to life. My wife and I considered him to be like our on son. Every step of the process with Precision was totally comfortable. Thanks guys.
- Patrick Cooper
St. Augustine, FL
I have to say I am really pleased to do business with your company. Apparently an electrical surge locked out my wireless remote. Your purse and Robb came over right on time and fix that and then told me that there was no charge because I had a one-year warranty. What a fabulous way to do business and what a nice person he was. I would send you to everyone I know thank you again
- Tim Foster
St. Augustine, FL
Thank you for getting my garage door fixed and back to operating as normal. Robert quickly came out and identified the source of the problem right away. He went about his business in a professional manner, made some adjustments and fixed the problem. He was kind, considerate, and knowledgeable. I give him a five star rating without hesitation. I felt confident dealing with a company that stands behind its word. Glad to know the employees are so qualified, but that they have also been drug tested, background tested and came out to service our garage door promptly as promised.
- Bobbie Whitman
St. Augustine, FL
Outstanding ... scheduled my appointment promptly (helpful operators!), Tim Van Vuren, the technician, called ahead, arrived on time, was courteous, professional, tuned up my doors and installed new rollers (door works great now!!), and gave me a few maintenance tips.. all at a very reasonable price. I couldn't be more satisfied. 5 Stars and two thumbs up!! Highly recommended!
- Brian Wing
Jacksonville, FL
Excellent customer service and product delivery! My technician, Alan, was knowledgeable, personable and punctual. His professionalism was second to none. I appreciated the attention he gave to repair my garage door and the options he presented for additional services should I need them.
- Adrienne Brown
Product:
The easy way of getting an Appointment the technician is very smart and knowledgeable of what he is doing I used Precision all the time they are awesome
- Patricia Harris