Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7629 reviews, averaging 4.95 Stars:
Jacksonville, FL
Jacksonville, FL
I have had a good experience in the past with Precision Door Service. My garage door was opening for several days after I closed it, and as usual when technician arrived it was working just fine. Technician was knowledgeable and provided recommendation. Happy with the result.
- Irma Nelson
Jacksonville, FL
Jason Sheppard was amazing! He was timely polite and professional. He showed me how to care for the garage door and what to expect in the future so I could anticipate and budget for what needs to be done. He really made sure I knew what I was doing and I understood the information. The Superman of garage doors! I’ll never choose another company for service and I’ll always ask for him if I need service again. Amazing customer service.
- Chariot Hester
Product:
Orange Park, FL
Great service from beginning to end the tech was fast and efficient and the price was even satisfactory I’ll definitely recommend to my neighbors and friends
- Rick Morrot
Ponte Vedra Beach, FL
Called at 5:45 pm and they came the next day. Tim V. Was the tech and he was very informative, very efficient, and did I wonderful job. I would highly recommend him and the company for excellent work in quickly repairing my garage door.
- Ingrid Holmes Melvin
Excellent service and recommendations. Wes was excellent and very personable!
- Doug Mcgowan
Product:
St. Augustine, FL
I was able to get next day service. Our garage door opener needed to be replaced. The serviceman was prompt and knowledgeable. He patiently explained how the new opener operated and everything seemed to be working well. We were pleased with the service.
- M.R
Product:
Ponte Vedra Beach, FL
Our 37 year old garage door cable and bracket broke on Sunday afternoon. We called and Michael was here by 10 am on Monday! He figured out the problem and replaced both brackets and cables. He was personable and low key. He didn’t try to upcharge us on additional services. He told us we didn’t need them. He showed us the broken and decayed parts and completed the job expertly. We like the speed, efficiency, friendliness, and HONESTY of Michael. He represents his company in a 5 Star manner. We highly recommend this company!
- Donna Hayley
Jacksonville, FL
I called about lunch time and had a new opener installed before 5 that same evening. Nate knows his stuff and is a genuine pleasure to work with.
- Bobby Williams
Jacksonville, FL
Very nice. FAST. At my house within 2 hours. Technician was polite, informed, professional & just a sweet young man.
- Joyce Ellis
Jacksonville, FL
I cannot thank the Precision team and Alan enough. From my initial call, which was after standard business hours, through the repair itself, I had a terrific experience with Precision. The person who took my call was extremely pleasant, kind and helpful. I was so pleasantly surprised that I got a "live" person on the phone during evening hours. The technician came the next morning, reviewed my options for repair, and had it all quickly taken care of. Alan explained all of the details to me, was transparent about the pricing, gave me options, and went through what his plan was for the repair. When he was done, he discussed everything he did, reviewed the itemized invoice, and made sure I was satisfied. I cannot thank this team enough for coming to my rescue so promptly, pleasantly, and professionally. It is so hard to find good customer service these days and Precision far exceeds good, they are terrific! I cannot say enough about how well this team is trained and how professional they are. I highly recommend Precision.
- Kendra Hooks
Product:
Jacksonville, FL
The service rep arrived on time and quickly diagnosed and corrected the malfunction. Also, he pointed out the self-diagnosis information on the label in the back of the opener.
- Walter Barnes
Jacksonville, FL
very knowledgeable and helpful
- Dana Cereijo
Jacksonville, FL
Did a good job
- ALVERN COOPER
Product:
Jacksonville, FL
Professional and fast
- Josh B
We had a broken spring on our garage door which was covered under warranty. Roberto arrived on-time and called prior to arrival to update us. He was very professional and explained the process of replacing the spring. He completed the job quickly. The warranty repair process was a breeze. I highly recommend Precision for all of your garage door needs.
- Patrick Welch
St. Augustine, FL
My first time using this company, did some online research and like what I saw. Called on Monday and got an appointment for Tuesday. Reggie was our tech, called and said he could come out earlier and I said that would be great, our spring broke but after he did a safety check, which I have never seen before, we need new rollers, cables, drums and bearing, took a package that was good for us, plus a Ten Year Warranty, so so glad I used this company!! Oh, and Reggie finished in record time, only an hour and half, don't know how he does this all day long, God bless him!!
- Sharon Massanelli
Product:
Jacksonville, FL
Tim Van Vuren was an expert. He didn't try to upsell me. He explained to me plane and in simple terms what my problem was which helped me make an intelligence decision. Thank You Tim
- Steven Burrell
Jacksonville, FL
We chose Precision based on the ratings and testimonies of other customers. We called at 10:00 am to have our broken garage door springs replaced and we had a technician at our house at 12 noon. Replaced both springs at my request and the job was completed prior to 1:00pm. Phillips Jeremiah was our service technician. He was pleasant, respectful and very efficient. We received a call 20 minutes prior to his arrival that he would be here at noon and he was right on time. Additionally the cost to perform the spring replacement was extremely reasonable. When choosing Precision you can feel confident that the job will be well done. I give Precision a 5 Star rating. They are the very Best of the Best.
- Jan Thomas
great and prompt service with polite employee.
- Dixon Walker
Product:
Middleburg, FL
Very quick response !!! Great work
- Shirley Woodlee
Green Cove Springs, FL
Wes was our technician and I have to tell you what a great experience it was having him install our new garage door opener. We're always nervous when we call someone out to our house for any service. Wes was so kind and patient and you could tell he was a man of integrity. We will gladly call Precision for any door needs!!
- Philip Turturro
Product:
Jacksonville, FL
Wesley was here within an hour of my call..explained what had happened & told me all the options to fix it.. no high pressure..within an hour..service was done..he explained everything he did & the door works perfectly..thanks Wesley
- FRED HARBY
St. Augustine, FL
Goal = to decrease noise of existing garage door opening & closing. Tim V. was very knowledgeable & had sound recommended solutions. Friendly, courteous, professional tech person.
- OR Masters
Jacksonville, FL
Selected Precision as we have the garage system already. Service provided efficiency and work took less than 15 minutes. Very appreciative that repair was so quick.
- Francie Kopke
Product:
Fleming Island, FL
Had a spring brake on my door. Called to have someone come out and within an hour the service tech was ringing my doorbell. Great service and response time.
- Ron Ertel
Orange Park, FL
Quick service, friendly and courteous and very professional! Highly recommend!!!
- Thomas Gulley
Product:
Green Cove Springs, FL
Tim was great to work with. He was on time and explained the work needed in detail with options. We found our experience to be seamless and professional. We greatly appreciate your top notch service.
- Jay Jernigan
Jacksonville, FL
Doing business with your company was an excellent experience. Your technician arrived early and was very helpful. Doing business with your company was a pleasant experience. Your technician was excellent. he arrived early and worked quickly and competently. He installed the new opener and remotes quickly and everything works perfectly. He then took the time to explain what he had done. He even wrote down instructions for oiling the hinges, etc. in four months. Then he showed me what had to be oiled. I will recommend your company and will be a repeat customer.
- John Newman
Service Provided:
Product:
Technicians: Nate Lewis
Fernandina Beach, FL
Excellent and friendly service!
- Mary Raines
Awesome service!! Door broke, called around 6pm for service, they were at my door by 8am next morning. The technician Hayden did a great job. Very polite, knowledgeable, professional. Highly recommend!
- Tom Bastian