Read what people are saying
about Precision Garage Door in:
Jacksonville Area, FL
Precision Garage Door of Jacksonvillehas received 3555 reviews, averaging 4.95 Stars:
Jacksonville, FL
Product:
Jacksonville, FL
We had a whole new garage door opening system installed on the same day we placed a service call. The technician was on time, very nice and knowledgeable. The installation was completed 30 mins. earlier than estimated and the quality was excellent. Definitely will use Precision again and recommend them as well!
- Joe Bruce
Product:
Jacksonville, FL
Prompt and professional customer service from the beginning call in to the end installation. Thank you.
- Janet Mccoy
Product:
Jacksonville, FL
Very good service. Promptly on time. Gary? was excellent in his explanation of my trouble. Although I need new rollers soon, he did not press me for a sale, which was appreciated and by doing so, I will be glad to do further business next year. Happy to spread the word if the time if the subject comes up.
- Paul Pedlow
Jacksonville, FL
Excellant service, installed new springs cables and bearing assemblies. Allen the technician was very polite and knowlegable.
- Gregg Ricker
Product:
Jacksonville, FL
Thanks for an excellent job on short notice. I am extremely satisfied with the service performed
- Charles Johnson
Product:
Jacksonville, FL
Mike Danforth is a good technician. I will give him a rating of 5.
- Marcelo Hernandez
Jacksonville, FL
We had many colleagues and friends who said they trusted Precision. We are now one of the many customers who are really pleased with the excellent customer service and turn around time in completing the work. I called on Sat morning, the young lady said she had a technician available from 2pm - 4pm that same day. Gilbert Brown was the technician that assisted us in getting this completed. He called and was going to be earlier than expected and we were able to have this completed sooner than expected. Gilbert was a super pleasant employee that went out of his way to discuss everything that would be needed and discussed it in detail. Very respectful young man and a pleasure to have working on our garage door. Thanks for the great work! Daniel & Laureen Shepherd
- Dan Shepherd
Jacksonville, FL
Very prompt and thorough.
- Toni Sudduth
Service Provided:
Product:
Technicians: Jeremiah P
Jacksonville, FL
The technician was very punctual, knowledgeable, and proficient. Great Job. Thanks.
- Clive Stevenson
Jacksonville, FL
I am Very Very Pleased with the response time and the workmanship performed! You do not realize the importance of your garage door until it doesn't work.... I called Precision Door Service off of a sticker on my neighbors garage door from a previous service call he had and they had a repair man at my house within 2 hours. His workmanship was done in a speedy and professional time frame. I recommend this company for any and all of your garage door needs!
- Marvin Huff
Product:
Jacksonville, FL
After 34 years of a garage door opener, it decided to give up today (Saturday). We called Precision Door as well as others and they responded and showed up on time. After confirming the dead opener, Frank our technician, installed a new one. He was very knowledgeable and had a new opener installed within an hour. He went over everything with us and I was pleased with the product and the install. Pricing was competitive, but the service was incredible. I would give this job five stars. I would highly recommend Precision Door to anyone. Thank you for being there when we needed you.
- David Marshall
Product:
Jacksonville, FL
THE SERVICE I RECEIVED WAS EXCELLENT. EVERYTHING IS GREAT THIS IS THE ONLY GARAGE DOOR COMPANY YOU SHOUD USE.
- Charlene Abarelli
Jacksonville, FL
Frank quickly diagnosed the problem and quickly repaired the problem
- Denise Matthews
Product:
Jacksonville, FL
Austin was our service man. He was excellent, very polite and informative. We were very pleased with the service he preformed. We will recommend Precision to others. Thank you again for the excellent service.
- Elbert Rogers
Product:
Jacksonville, FL
Austin was very knowledgable and helpful. Because of his professionalism I decided to use your company.
- Betty Wilson
Jacksonville, FL
I would like to state my appreciation for Precision Garage Door of Jacksonville for their prompt, courteous and professional service and attitude. Wes, the technician who worked on our door, was outstanding. He was courteous, very knowledgeable and did a tremendous job. It was clear that he takes great pride in his workmanship and his company. We were scheduled for between 8 AM and 10 AM and he actually called me at around 7:40 and was at our house within 10 minutes. After examing the door he and I decided on the Gold Package with the powder coated stainless steel springs. He also replaced our weather seal along the bottom. Total time was less than 2 hours and we could not be happier. I very highly recommend Precision, especially Wes, to anyone that needs any kind of garage door work. this was done on the morning of 11-6-2018
- John Hurst
Product:
Jacksonville, FL
I will never use this company again. I was not able to be at home for the service tech so my adult daughter took my place. The tech was rude, argumentative and insulting. I assumed my parts were under warranty from 2 yrs ago. Don’t believe it. The tech said everything needed to be replaced. This was done 2 yrs ago.
- Daryl Sadowsky
Jacksonville, FL
They were able to come the same day I called. A big relief.
- Barbara Johnston
Jacksonville, FL
fixed in no time great work Tnks Josh
- David Willard
Jacksonville, FL
Definitely a 5. Jeff was the service rep you sent and I couldn't had a better person. He worked efficiently and was most pleasant. I will not hesitate to use Jeff again.
- Phyllis Benzenberg
Jacksonville, FL
Your tech, Alan, called in advance, just like I had requested he do as he was heading to our house. He stated that he was running 'early', and actually asked if it was okay to arrive prior to his scheduled appointment time. (You are sitting down reading this, right?!?) Once he arrived and surveyed the problem (broken spring), he called me back with two estimates; one with a cheaper alternative in cost. I'm the one who chose the higher priced spring, not Alan, with the longer warranty. Within the hour, he and his helper were done, door tested, and verified everything was in good working order. All of the broken materials had been removed, and the area had been swept. These type repairs are never budgeted for, nor are they cheap by any means, but when you receive the options up front, and the service provided by your company every step of the way, it makes spending this amount of money on a garage door repair that much more palatable. Thanks for providing myself and my wife today a truly pleasurable Customer Service experience!
- Steve Eakin
Jacksonville, FL
I chose Precision because I used them years ago (possibly 2005). Can't remember what they did, but never had a problem afterwards. Found that old paperwork, got the name, Precision, and knew who that's who I wanted to call. Ryan Smith was totally awesome. Good, hard worker and totally polite, which you don't always find. Thank you all for having a great company! Adina Ford
- Adina Ford
Product:
Jacksonville, FL
Service was prompt and courteous. Noisy garage door is now quiet. New springs and other critical parts give us peace of mind with a lifetime warranty.
- Jimmy Alexander
Product:
Jacksonville, FL
Technician showed up on time and very professional. He suggested some things as future needs but did not try to oversale me on anything. Was here about 2 hours replacing all rubber seals. Replaced rollers on one of my doors and lubricated both doors. Highly impressed with this company as he reached out to another technician that he needed more supplies very quickly. I would definitely call them out again. This service exceeded my expectations as now we have quietly closing doors. Gives Angie’s List or military discount.
- Mark Oliver
Product:
Jacksonville, FL
Always use these people. Great service and great service people. Highly recommend them
- Dottie Metz-Kudashick
Product:
Jacksonville, FL
I selected your company based on the information given in the advertisement in Mint magazine. I was impressed by the short amount of time it took to schedule an appointment. The technician called and gave me the time he would be here. Upon his arrival, he checked out everything and explained what needed to be done and the cost.When the job was completed,he double check to make sure was everything was working. I was very pleased with the work.The technician was polite, courteous and knowledgeable.
- Queen Wilson
Product:
Jacksonville, FL
One of our garage door sensors was malfunctioning and given that Precision had helped us out last year with a problem, we had no hesitation in calling them. Michael came out and fixed the problem quickly. He also offered some sound advice about the motors on our three garage doors but with out pressuring us to do anything. Just good sound advice. There is zero doubt that we will use Precision again. They are prompt, efficient, friendly, professional and their prices are fair.
- Jo Longobardi
Product:
Macclenny, FL
Dear Mr. Sheppard, With pleasure I will tell you my take on todays service on my garage door. The young man (Gilbert) came out around 11am today. He went right to work--after sizing up the problem. He answered any and all questions we had, all the while--working. He never skipped a beat--he was in control of just what to do next, including answering all our questions (mine and my daughters). After explaining just what had gone wrong with my door, we decided to just add new "springs" for today. He took just a few minutes and the job was done and all was well. He further explained about my garage door opener and said it probably needed replaced--but that it could last a while longer. He was not pushy, and did not try to push something on me that could possibly wait. I explained that my son would put a new door opener in and that he in fact used to do this for another well known company. He finished and left me with a door which opened and closed properly. If I had a company like yours, I would be very glad to have "Gilbert" work for me and represent my company, I would welcome an employee like him in any kind of company. I am a retired "First level manager for Bellsouth"--I know a little about quality. Sincerely, Ruth G. Powell Ps I must admit that I just looked in the Yellow pages of my phone book and I called the first company I found. The young lady was reassuring and this is how we got this far. You have some good folks working for you!
- Ruth Powell
Product:
Jacksonville, FL
Your technician, Austin, arrived on time, inspected the door operating mechanism, and performed the repair in a quick, professional manner. Austin explain his operation and stated check and reviewed the total cost to my satisfaction prior to performing the work. Very satisfied with the service rendered and would recommend your service in the future.
- ROBERT SHORT
Product:
I noticed the trucks in my area and when I had an emergency they responded with a two hour window for service. Technician called in an hour and a half and said he was on his way. Frank was great, very professional and personable. Confidence in this company and their employee.
- James Rhoten