Dalton Merritt
Average: 4.92 stars
Dalton Merritt's Bio:
Hi, My name is Dalton. Customer satisfaction is what I strive for. On my free time, I enjoy fishing and working on vehicles.
Jacksonville, FL
Middleburg, FL
Originally, I called for a coupon special for rollers and adjustment that was out dated. The cost was more, but the service more than made up for that. I had new rollers and a inspection done on my garage door. I will probably need more repairs in the future. I was given an estimate of the cost for the complete work that will probably have to be done. The technician (now I do not remember his name) that came out was so polite, professional, personable, and explained things very well. My garage door is more quite , seems to open and close more evenly. I will do any future work with Precision as long as I get the same technician. Extremely satisfied!
- Jolleen Linscott
Jacksonville, FL
Tech was knowledgable and professional. Would highly recommend Precision for anyone needing garage door repairs.
- Jacob Watterson
Jacksonville Beach, FL
Dalton was friendly and very knowledgeable. Spring installation was quick, even installed a larger spring for longer life. Recommend Precision Door if the opportunity arises.
- Mike King
Jacksonville, FL
Thank you and Dalton for saving my day. He was very professional and quickly got my garage working again.
- Julie Claudio
Orange Park, FL
Dalton did a great job. Arrived early, after he Called to see if it was ok. I was very impressed by his work. He seemed to know his product very well. I am very pleased and I will recommend this company to my friends.
- Gary Sharp
Jacksonville, FL
Dalton was so courteous and knowledgeable. He answered all my questions and showed me how to operate my door. It was a pleasure having him do my repair today.
- Susan Haas
Jacksonville, FL
I called about 10:30AM and was greeted by a young lady who was very nice, said she had an availability to come to my house between 4 and 6 same day, I received a call from Dalton Merritt about 2 o'clock and asked if it was ok to come early. got to the house, addressed the problem gave us a few choices on cost. and then did the work quickly and cleaned up before he left. very polite the entire time and not pushy at all. would recommend Dalton and Precision to anyone. not sure if they are the cheapest but but they are good, fast and fair!!
- Joe Guerriero
Middleburg, FL
Dalton, my service technician was super friendly, young, but very knowledgeable about the garage door industry. You guys at Precision are lucky to have a great worker like him.
- Robert Rewinkel
Jacksonville, FL
Dalton provided excellent service. He is very professional, friendly, and he knows the tricks of the trade in providing quick, clean, and efficient work. He is a true value to your company and I will definitely be calling on him to do future projects. Keep up the good work Precision in keeping your technicians happy, motivated, well trained, and fully aware of the critical importance of Quality and Customer Service.
- Jorge Perales
St. Augustine, FL
Does not offer a free quote/estimate! Website is outdated and no longer offers the "green/lifetime" springs as mentioned on their website here. https://garagedoorsjacksonvillefl.com/garage-door-spring-repair Of course I was not advised of this until after the tech arrived. Online chat was cut short/disconnected while I was typing a response to the agent. Online chat should do a much better job in providing guidance especially if you're NOT going to provide a free quote! Advice to Precision: Update your website, train your chat personnel; otherwise offer free estimates and get rid of your $49 service fee (estimate fee)! Don't use the excuse of there's a plethora of springs as an excuse for not being able to provide an estimate over the phone. My advice if you're shopping around; get on the phone and ask a lot of questions or use an alternate business. 1-Star for getting someone out immediately 1-Start for installation technician's professionalism
- Jason Torres
Mr. Torres, I am sorry that we did not meet your expectations. All live chat inquiries and communication is saved and it appears that our representative explained and answered all of your questions. We offer free estimates for new doors, however when the job is a repair job and we send out a service technician we do charge a service fee of 49.00. This is common with any service based company. There is a real cost for paying service technicians to come to your home and diagnosis issues. Service companies could not possibly send technicians out to homes all over the city to give estimates for very small repair jobs. The green springs that are advertised are still an item that we carry, however with the supply chain issues that every industry is facing, we do not have any in stock and do not have a delivery date to receive them.
Ponte Vedra Beach, FL
Had a double double install. 2 garage doors, new springs, new rollers and two new belt drive openers. Our installer, Dalton was excellent, completing this project in two hours. He was knowledgeable, professional, motivated and eager to see me pleased. He even graciously put up with my presence and questions! Precision, you've got a good one here. Now if everything installed lasts well I'll call it perfect.
- Jim Castellano
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Technicians: Dalton Merritt
Ponte Vedra Beach, FL
Several years ago (over 5) I had Precision replace my entire Garage door, rails, sensors and motor. They did excellent work and this was the first problem I have had. Stuff happens and mechanical systems fail. I called, they booked quickly after a few diagnostic questions. Less than 24 hours later, Dalton was on site to address the problem. They try to give same day service but I called after 4 and told them it was not an emergency. It just quit working. It was not a house electrical problem. He has excellent product knowledge, quickly diagnosed the problem (Faulty wall switch), gave me an initial cost estimate, and had the system up and running within the cost he quoted. Checked and lubed the mechanical parts and fully functionally tested the rest of the system (remote transmitters etc). Professional in every way. Easy to book, on time, good communication prior to arrival, parts on the service vehicle and a quick repair at a reasonable price. What more could you ask for. The same as my first experience with Precision several years ago.
- James Ross
Orange Park, FL
Dalton was professional, extremely knowledgeable, courteous and efficient. Problem solved to my complete satisfaction with no downtime!
- Robin Geer
Middleburg, FL
Dalton was very professional and knowledgeable! We appreciate the work that was completed on our garage and it is working better than it was before!
- Carlos Smiley
Ponte Vedra Beach, FL
Dalton came out the same day I called Precision and fixed a very broken garage door. I love this company and would use them again!
- Sharon Whipple
Jacksonville, FL
I'm very happy I chose Precision to repair my garage door. My service technician, Dalton, was extremely professional, friendly, and efficient. After discussing several options to fix my problem, Dalton quickly did the install, tested the system, and cleaned up after himself. There was no sales pitch or pressure and Dalton answered all of my questions and helped me make what I think was the best solution for my problem. I'll definitely be a repeat customer with Precision and kudos to management if all of their service technicians or as efficient as Dalton
- Steve Chaney
Jacksonville, FL
I was not at home when he performed the work. I haven't had a chance to go over the door. I'm hoping to receive a work order to compare what was done. All I know is my door works and I have put my trust in Precision Door.
- Ben Jackson
Jacksonville, FL
Dalton was professional, knowlegable, and personable. Assessed the problem quickly, and gave us options, one which saved us money. Will be calling them for future service.
- Connie & Charles Hartle
Jacksonville, FL
Immediate response to my initial call. Quick & convenient appointment made. Dalton (technician) actually able to come an hour earlier, did full inspection, identified and corrected problem, made recommendations (which I accepted). Precision is now my garage door service company - great experience. Dalton a credit to the company.
- Ron Norvelle
Jacksonville, FL
Called on a Friday to get information as you were recommended by a friend. Appointment and install the next day at 10am! Dalton was very informative on install and did a great job. Would highly recommend Precision.
- Paul Shami
Orange Park, FL
showed up on time....explained all options for servicing...effectively did his tasks...very happy... preformed basic maintenance....
- Hugh Hopkins
Jacksonville, FL
Dalton was very informative and efficient. He did a great job and very pleased with his work.
- Michael & Rebecca Clark
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Technicians: Dalton Merritt
Jacksonville, FL
Very professional and wonderful to work with ! Highly recommend them!!
- Cynthia Janssen
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Technicians: Dalton Merritt
Orange Park, FL
Dalton was awesome. Very efficient - got here in a timely manner and completed the repair quickly and flawlessly. Dalton "ROCKS"!
- Laura Janowicz
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Technicians: Dalton Merritt
Orange Park, FL
Dalton provided excellent service with the repairs needed. I would highly recommend Precision Garage Door Service.
- R Edwards
Fleming Island, FL
Prompt and professional service - good price - Dalton really was nice to work with and knows what he's doing! We are really glad we called you to repair our garage door. Thanks!
- James Borah
St. Augustine, FL
Dalton went the extra mile to arrive 45 minutes early than the appt time. He clearly explained the purpose of torquemaster which wasn't sufficient enough to support the weight of door. He replaced one broken guide wheel at no charge. He suggested to upgrade the torquemaster soon.
- Richard Hood
Jacksonville, FL
Dalton, their technician, arrived on time. He is very knowledgeable and friendly. He asked the right questions, explained procedures, and got right to work. My door works perfectly now. I highly recommend this company.
- Steve Strawley
Fruit Cove, FL
second time needing service and they are very prompt. Dalton was a great technician. precision is a great company
- Shawn Wienecke
Dalton was great. Very friendly and knowledgeable. You were recommended to us by out realtor at Watson Reality. We will recommend your company to anyone who asks.
- Shirley & Scott Ringer