Dalton Merritt
Average: 4.93 stars
Dalton Merritt's Bio:
Hi, My name is Dalton. Customer satisfaction is what I strive for. On my free time, I enjoy fishing and working on vehicles.
Jacksonville, FL
Fernandina Beach, FL
Dalton did a great job. He gave me options and completed the work all in one visit. Everything looks great and was completed quickly.
- Bev Campbell
Jacksonville, FL
Dalton was very professional, assessed the situation, explained the work that needed to be done, the cost and the 7-year warranty for parts and workmanship. He did a great job, cleaned up the area, and tested the garage door to make sure it worked. Great company to do business with.
- Eliana Garza
St Johns, FL
We have relied on Precision Garage Door Company for the last 24 years. The service today was performed by Dalton who was very knowledgeable and professional! Will remain a loyal customer.
- Judy Fuhr
St. Augustine, FL
Our less-than-ten-year-old Genie garage door opener was stopping halfway up the track and moving only slightly when the button was pushed. My fiancé tried to troubleshoot it himself to no avail. I found Precision Garage Door Service based on their Google reviews. When I called, Lakin was friendly and helpful. She even tried to get a technician out the same day! When Dalton Merritt arrived to look at the door and troubleshoot the issue, he explained that we were lucky to have gotten the service out of it that we had, as it was underpowered for our heavy garage door (builder-grade). He was friendly and professional. He told me what the options were, detailed them for me on the tablet, and even offered to talk with my fiancé if there were any questions. We opted to go all in on the repair, replacing the garage door opener, having him add additional hinges for the panels, and an upgraded spring system. Was it cheap? No. Do I feel confident that if there’s another issue I can call Precision back and they’ll come back out? Absolutely! But I also know this repair will last us for years to come. I was extremely pleased with the quick response, attention to detail, and quality of service we received from Precision and their team. I highly recommend them.
- Rachel Peretz
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Technicians: Dalton Merritt
Jacksonville, FL
Been in my house about 9.5 years the garage door began having issues closing (it would get within 1-2 feet of the ground and retract). I did basic troubleshooting with the sensors and Down settings but nothing worked. I called to schedule repair and the lady that helped me was very friendly, able to schedule for my preferred timing (the next morning), and provided all information I asked for such as how pricing worked. Dalton called in advance of arriving and arrived right at the beginning of the scheduled window. He was personable and knowledgeable. He quickly diagnosed issues and was able to show me how/why things were issues. He provided the estimate and went over options that could lower/raise the amount and also that I could remove anything I wanted. Can't lie that the estimate was pricey but we decided to move forward, especially since Dalton had everything needed for the repair on his truck and could perform the repair right then and there. I asked how long it might take and he said 1.5-2 hours. He wrapped up right around 1.5 hours and showed me the work. He was thorough and obviously took pride in doing good work. He also programmed the door code to my choice. Although it was more expensive than I expected, I am very pleased with the work and the experience. They delivered on everything they said and I didn't feel like I was just being sold a bill of goods for a money grab. Will definitely use again for future needs.
- Henry Farber
St. Augustine, FL
Good job done by crew. Left two pieces of roller that was cut off laying on floor of garage. Also receipt showed only 90 day warranty when we were verbally told one year. First time dealing with you company. Maybe we needed to look around for someone else that made sure everything was done the rest that way. The little things leave a lasting impression. Thanks
- Jerry Hudson
St. Augustine, FL
Dalton was great. Super install, great guy and were very thankful for the service.
- Andy Uprichard
Middleburg, FL
I had some repair work done on my garage door 1 1/2 years ago. They technician was Dalton. Very polite, informative, and explained what my door would most likely need an the future. I decided it was time to repair my door, before it get worse and it still worked. I called Precision to schedule a appointment, they were courteous, pleasant and prompt. I scheduled my appointment 2 days later, to request to have the same technician come back. I never felt high pressure sale techniques, trusted DALTON!!! Highly recommend Precision Garage Doors!!!
- Jolleen Linscott
Jacksonville, FL
The service was professional and convenient to schedule.
- Cathy
St. Augustine, FL
I called yesterday to make an appointment for a new garage door opener. They could have sent a tech that day but I couldn't do it until the next day. Jessica made the appt for 10 to 12 the next day. Dalton called and could come a little early so he arrived at 9:50. Dalton did a fabulous job of evaluating my current system and outlined exactly what I needed and had all costs laid out. I selected the opener I wanted and Dalton went to work. In only 2 hours I had a completely installed and operational new garage door opener! He had everything he needed for virtually replacing everything except the door itself on his truck. He updated all remotes, keypad, and programmed my car. It was actually amazing how efficiently and quickly this was all done. I would highly recommend Precision to anyone. Dalton was excellent and very knowledgeable about all aspects of his profession!!!
- Glen Knight
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Technicians: Dalton Merritt
Fernandina Beach, FL
Excellent service, from making an appointment to completing the job. Service technician was superb. He explained everything and gave me choices. Next time I will use Precision again.
- Michael H.
Orange Park, FL
Sorry for the delay in responding to your request for a review. My wife and I don't recall the name of the service man but he was very courteous and very knowledgeable regarding the problem with the garage door and repaired it promptly. You should be proud of him as a representative of your company.
- Alden Corley
Jacksonville, FL
Precision Garage Door Service Professionals really know their garage doors. They came out at the day and time...and on schedule. Although we had another issue with our garage door, the technician did everything he could to remedy our problem. Would definitely used this company again.
- C. D. Snowden
St. Augustine, FL
Outstanding experience in all respects. Above and beyond most companies I have dealt with recently. Your service representative represents everything valuable to a company hoping for success. We commend his professionalism and helpful attitude.
- James Byrd
Jacksonville, FL
I had a minor issue with my garage door not closing properly. Made an online appointment last night. The technician arrived early and quickly was able to pinpoint as well as resolve the issue. Thanks for taking care of this issue so professionally and quickly.
- Nancy E Savino
Orange Park, FL
Same day service, amazing support. Tech was knowledgeable, professional and quick at replacing broken unit. I highly recommend.
- Tanya Blakemore
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Technicians: Dalton Merritt
Jacksonville, FL
Couldn’t have been more professional—on time, knowledgeable, fast and reasonable.
- Robert Calamari
Jacksonville, FL
Thanks for your quality service Dalton. Great customer service!
- Harvey Buchanan Jr.
Ponte Vedra Beach, FL
I cannot say enough about Dalton and Tyler, the technicians who worked on my garage door. They were extremely knowledgeable and thorough in the repair as well as giving me some great tips with regards to the garage door and opener. I would definitely recommend this company to friends and family. Eileen Rossi Ponte Vedra, FL
- Eileen Rossi
Orange Park, FL
Dalton installed a new garage door opener today. He provided excellent and timely service. My experiences with Precision Door have always been positive. Thank you!
- Penny Sanders
Jacksonville, FL
I called for service on a garage door. The technician Dalton was there within 20 minutes of scheduling the appointment. He was extremely knowledgeable and professional. I am happy he was able to resolve my issue quickly with minimal expense. Very respectful as well. Thank you!
- Susan Bessing
Jacksonville, FL
Always heard great things about it
- Candi DeLuca
Orange Park, FL
Expert job. The technicians, Dalton and partner, phoned in advance of their arrival and were there on time. They fully discussed my options and pricing before starting the job. They completed the work quickly and to my satisfaction.
- Kelly Ferrante
St. Augustine, FL
Dalton and Mitchell serviced our garage today. They did a great job of informing me of my options and servicing my immediate needs. No pressure to go in any specific direction which I appreciate. I know they will be here for me next time when it’s time to replace it. Thanks guys
- Chris Stanley
Ponte Vedra Beach, FL
Dalton and Mitchel showed up on time and diagnosed and fixed the problem in one hour - broken spring. They were courteous and professional and did a great job.
- James Russo
Jacksonville, FL
I heard about Precision Garage door from the Nextdoor app, and they came highly recommended throughout my neighborhood! Dalton and Mitchell were AWESOME! You cannot ask for better technicians to come out to your home! Extremely knowledgeable, courteous and hard-working, they did an outstanding job changing out my garage door opener, new springs, rollers, remote controls, exterior keypad and other necessary hardware. We recently moved up here to this area and I could tell the garage door had never been serviced. It now runs so quiet you can hardly hear it! Precision Garage Door is by far the best in garage door, sales and service! I would highly recommend them to anyone needing any services for their garage door!!!
- Kevin Kozel
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Technicians: Dalton Merritt
Jacksonville, FL
Today was the second day my garage door would not close. Having had an extremely busy week and day that still included several errands I could not do since I could not get garage to close, I was extremely frustrated and anxious. It just so happened the Mint magazine was in my mailbox today also. So I started flipping through. First call could not get here until tomorrow afternoon (even though they advertised same day appts). Second call, no one had actually picked up my call but then I flipped the page and saw Precision advertisement and hung up that call to call Precision. I had seen their ads before. So I promptly called. The sweet and calm young lady who answered could sense my frustration and she was vey quick and calm and told me she’d have someone here between 4-6 pm TODAY! That was only 2 hours later. She was very kind and professional. And to my surprise; I got a call from Dalton at 2:48 asking if he and Mitchell could come earlier! They were here by 3. Thinking they would probably only be replacing the sensors; I pointed out a few other things I’d noticed and they educated me on some things they noted during their inspection. They ended up replacing the sensors, the wall mount buttons, the wheels in the tracks, the coil things in top ends (can’t remember what they are called) they repaired and reinforced the arm connection to the garage door and a few other things! No pressure; they left these things up to me. I asked if they had the time and parts required and they did so I said let’s do it since you are here now. They were all done in just over an hour! They were very friendly, knowledgeable, professional and understanding. Good employees are very hard to find these days it seems; but Dalton and Mitchel are extremely amazing! They are the type of employees you want representing your company. I truly enjoyed and trusted them and their work! Thank you so much!!
- Casandra Schlegel
Orange Park, FL
showed up as promised. very professional..quickly determined to problem..had all the part to repair on truck...inspected and found another issue and fixed that...all within 1.5 hours....workers friendly and informative. have used Precision several times..very pleased with the results.. Highly recommend..
- Hugh Hopkins
Orange Park, FL
I have used Precision a long time. They are courteous and knowledgeable. Never had a problem.
- Carol Robert
Had a great experience with Dalton. He came early, was professional and quickly addressed the broken garage door springs. He also took the time to lubricate some of the moving points which helped quiet the door down.
- Matt