Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7981 reviews, averaging 4.95 Stars:
Middleburg, FL
Jacksonville, FL
Chris was very professional even though I didn't get the door fixed he was very detailed in explaining what the problem was and whatnot would cost if and when I decide to get it fixed
- Deborah Nicholls
Jacksonville, FL
I am extremely pleased with Precision Overhead Garage Door. By coincidence, our old garage door opener broke while our bathroom contractor was working in the house. He recommended Precision, and I took that referral based on my excellent experience with that contractor alone. I had not heard of Precision prior to this referral, but my experience with them earned them FIVE STARS; I would recommend them to anyone. The assigned technician was very professional. Mr. Shawn Smith arrived for the appointment exactly on time. He was very methodical in figuring out what had happened, and used a checklist to go over the condition of the equipment with me. After explaining the most likely cause of the failure, he made an appointment for the next day to replace the springs, balance the door and install a new garage door opener. Once again, he was exactly on time. His work was outstanding and especially clean, using existing holes and wiring as much as possible. It looks like an original install rather than a repair/replacement. In addition to being highly professional, Mr. Smith was also very pleasant to deal with. I especially appreciated the upfront explanation of the costs for the services and equipment. There were no surprises when it came time to pay the bill. Precision demonstrated great technical expertise and high standards of customer service; I will not hesitate to call on them again.
- Mary Perreault
Product:
Jacksonville, FL
I would highly recommend Precision for any garage door service needs - prompt, courteous, knowledgeable and honest. Great business model.
- Mary Proctor
Macclenny, FL
The tech was very pleasant and helpful. Took care of all my needs.
- Gary DENNISON
Orange Park, FL
Your service tech was very knowledgable and curtious
- Michael Mcrae
Orange Park, FL
Frank was very personable, informative, knowledgable,and efficient . Started with springs, but replaced opener and rollers. System was 22years old . My wife thought something was wrong when she couldn't hear the system. We should be set for life!
- John Dunlap
Product:
Jacksonville, FL
Efficient, courteous, knowledgeable, .......good job!
- Helen Werking
Product:
Jacksonville, FL
Same day service. Technician was on time and courteous. Technician explained problem and solution including costs prior to repair. Repair only took 30 minutes.
- Sharon Jackson
Product:
Ponte Vedra Beach, FL
Fast service. LiftMaster chain drive that came with th house lasted 16 years. Hope the belt drive design lasts just as long.
- Efstathios Markantonatos
Jacksonville, FL
The repair took less than10 minutes he was fast and professional. It is the second time he has done repairs for us and I couldn't be more pleased with is service. Thank-you for sending the best.
- Deirdre Johnson
Orange Park, FL
Impressed with website and organization. Prompt, courteous, and informative. Was afraid of being "ripped off" when I had to find a company to repair my garage door. I would not hesitate to use Precision Door again or recommend to a friend. Frank was our service tech. John D. CDR, USN, RET
- John Dunlap
Jacksonville, FL
Sean Smith is an expert in his field and a man of integrity. I felt that he had the customer's (my) best interests in mind at all times. I really appreciate his work, and I would like him to do all my garage-door service in the future.
- Vito Bankovics
Thank you for your feedback. I appreciate your business and look forward to serving your future needs.
Ponte Vedra Beach, FL
I called Precision after my old wood garage door (in a newly purchased home) collapsed - wheels flew out of the track and it was about to fall on my car - it would not go up or down. The only reason I called Precision was because there was a sticker from them on the garage door. Well.... Let me tell you. It was the best experience! They came right out, freed my car and secured the garage by lowering the door. They ordered a new door and opener and had it installed in 3 days. The guys that came to the house where personable and professional. They even cleaned up my garage after installation. And programmed my opener to sync with my car (something that might have taken me hours). I would highly recommend them for garage door repair or installation.
- Sharon Whipple
Product:
Middleburg, FL
Great job! Techs were polite, well dressed and knowledgeable. Definitely would recommend to anyone!
- Tyree Crews
Product:
Fleming Island, FL
use precision several years ago with good result. Service yesterday was prompt, professional, and reasonably priced.
- Charles Hubbard
Jacksonville, FL
I was very pleased with the service provided by Precision. The service expert gave impeccable service with his knowledge of the problem with the garage door and he offered me tips to keep the door in working order. The Precision website was very informational and I was impressed by the e-mail that was sent to confirm my appointment. The experience was totally exceptional. Thanks!
- Donna Okeafor
Product:
Jacksonville, FL
Fantastic work - very pleasant, on-time, and a job well done. Love the new door. Will definitely recommend your services to others.
- Linda Thibault
Product:
Jacksonville, FL
My nieghbor suggested your company. his garage door was repaired by your company.The technician was very pleasant.
- Remedios Valencia
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Fernandina Beach, FL
Our repair tech Frank was a nice guy and did a great job. The door opens quieter now than it did when the house was new. He explained the problems that we had and kept me updated about how much repairs would cost. We were pleased that our call was answered at 8:30 am on a Monday and that the repair tech was here by 10am. Our garage door was stuck in the down position so it was kind of an emergency. We also were impressed that we were given the name and a picture of the tech in a confirmation e-mail prior to his arrival. Your company is obviously very well managed and we will be spreading the word to our neighbors. Five Stars!!!
- Tim Meredith
Jacksonville, FL
Did a great job installing my new garage door. Was promptly on time for the appointment, very knowledgeable about the product and how best to install it on my specific garage. Thorough in explaining all the functions of the door, warranty and specifications. I would highly recommend this company to any of my friends or family.
- Seth Kimball
Product:
Orange Park, FL
Very professional and efficient from scheduling to completion. Technician had all required parts with him and was courteous and proficient.
- Gary Mclaughlin
Jacksonville, FL
Chris came out well within our scheduled appointment window. He was very professional and knowledgeable. I had recently constructed a new garage and needed a door put on it. He went over several options and ideas, and was able to provide me with a detailed, very competitive bid on site. He assisted in scheduling my installation appointment. Would certainly recommend to other friends and colleagues.
- Seth Kimball
Product:
Jacksonville, FL
Chris was great. Very professional, arrived on time and took care of my problems without trying to sell me stuff I didn't need. I will use Precision again.
- Bill Germanson
Jacksonville, FL
Very professional and knowledgeable technician named Chris. I am more than satisfied with the service I received. I wouldn't hesitate to recommend Precision to anyone. Definitely 5 star service. He replaced springs, rollers, added 3 struts and a new opener. Totally refurbished the door.
- Wayne Geoghagan
Product:
Green Cove Springs, FL
John was quick and very through on the job. Great employee. He explained how to operate the system very good. Very happy with the job he did and with the garage opener. Thank you very much.
- John Holton
Yulee, FL
What started as a "repair" unfortunately, was diagnosed as the chain/sprocket mechanism breaking. So, we opted to replace rather than repair the unit. After installation of a much quieter unit, our metal wheels grinding against the metal track sounded horrible. We then opted to replace them with the wonderful rubber/plastic wheels. It's SO quiet. What a fabulous difference!! We're thrilled - and have a warranty. What could be better? Oh yes, the technician - who was so professional and very polite. He even programmed my car to the new opener. I couldn't be happier. Thank you for great service!
- Bonnie Magee
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Jacksonville, FL
Excellent service. On time technician, polite and professional. Fixed problem promptly. This company well deserves the highest rating!
- Cynthia Wright
Jacksonville, FL
JASON, I HAD A SERVICE MAN NAMED JON S. WHO CAME WITHIN A HOUR OF MY CALL. HE IS THE SAME MAN WHO INSTALLED MY DOOR AND HE DID A SUPER JOB. TODAY THERE WAS A WHEEL THAT WAS GETTING STUCK ON MY TRACK. HE SPOTTED THE PROBLEM RIGHT AWAY AND FIXED IT IMMEDIATLEY. YOU GUYS ARE GREAT, AND I WOULD RECOMEND YOU TO ANYONE. JON IS A FIRST CLASS REP FOR THE COMPANY!!! THANK YOU AGAIN. CHUCK
- Charles Rister
Product:
Jacksonville, FL
Great same day service with an experince technician!
- rosemary wogan
Product:
Great customer service!
- Leeanna Trail