Chad Martin

Chad was a wonderful technician! Took the time to explain what was wrong with the door and why it needed to be addressed. Efficient and knowledgable!

- Amanda Landry

The garage door and installation went great. The partial financing we did was and still is a disaster. The technician and office manager (Michelle) said it was 12 months no interest. I received a call from a rude lady stating we had not responded to her emails to sign the financing paperwork. In reviewing the emails, this email was sent in a "NO-REPLY" email. When we reviewed the document it said 6 months no interest. The finance company and Precision point the finger at the each other. "We can't change it, they have to". When I reached out to Precision today, they told me I selected the 6 months option on the initial application, which is not true, the only fields to be completed are demographics. Since that didn't work, they referred me back to the finance company. Today they said Accounting was the only one that could help, pointing in a new direction. Of course, I could not speak to anyone, guess they need time to look for someone else to point the finger at.

- Hal & Priscilla Swanson

The service was excellent. Showed up on times and did an excellent job. The technician was polire, professional and very knowledgeable. Great guy.

- Bob Peryam

I thought I would give precision a try and they didn’t disappoint. Chad was a very nice man and seem to know what he w as talking about.

- Stephen Tucker

Chad came out less than an hour after I called in, he was courteous and professional. He was thorough in his inspection and transparent with what our options were. Our garage door is now fixed and we are thankful to Chad for his exceptional service.

- Nissrine Gonzalez

Chad is by far one of the greatest garage installers on this side of the Mississippi.

- Alfonso Thomas

Everything was excellent from the young lady that Answered the phone and set my appointment to the great technician. The technician was extremely polite, professional and knowledgeable. He is the one to set the standards in the industry. I will recommend your company to anyone that requires this service. Thank Bob

- Robert Peryam

Chad came out, reviewed my issues and had everything working perfectly before he left. The price was very reasonable. Thanks Chad!

- Brad Bain

An old established, reliable business, And free service call.

- Thomas Barrett

Everything about Precession was top notch. The initial sale consult with Mark and his trainee Matt was awesome. I asked for quotes on an insulated steel Haas 664 and full view Amarr Vista. Mark listened to what I was wanting to do and then shared his ideas. Enjoyed chatting with Matt, you could tell he was eager to learn. In the end went with the full view Amarr doors and very happy I did. High quality, beautiful doors! Mark was the only sale guy when he quoted me wanted to ensure that my framing and padding was installed correctly before ordering the doors. He wanted to ensure the install would be perfect. He was a no pressure, no bs guy, very laid back which matched my style. Once the doors were ordered, I had a few questions and Ariel communicated with me quickly when I emailed her. The installation crew was great. Dan and Ronnie were top notch. Blow away at how quickly they had the doors installed. This was a brand new install for two doors and they were done in 3 hours. Once they were installed Michelle in finance was very kind and helpful as well. The doors and service was top notch, but the price was thousands less than competitors. All in all, I am extremely happy I decided to call Precision. Added update photos on 1/6/2026 that show the final install and the reflective film installed on the windows.

- Andrew Crane

He was on time and did the repairs quickly a with quality. He answered all my questions as well!

- Eddie Ponce

Chad did an awesome job. Walked me through the maintenance process. Offered up good solutions and communicated the cost up front. Would recommend.

- Terry Kagler

Chad did great job installing new motor and new spring. He was on time and finished work on reasonable time. Pricing is reasonable.

- Paresha Patel

I called and they were able to come out the same day. Fix my garage and do some much needed maintenance. Chad was very professional, had a great attitude, and did a great job. Will 100% be using them again.

- David Soroka

Very fast and professional service. Chad was outstanding!

- Brad Aufdenberg

Chad was amazing , a true asset to the company.

- Frank Graham

Great service, great company, great experience with Precision. Highly recommend this company

- Pamela Hewitt

They were great, came out same day and gave me a quote that was very fair and reasonable. Had all the equipment ready and got to work immediately. Happy with the service and the quality of the product.

- Laura Shuman

As always, thru the last 15 years of using/ dealing with Precision, the customer service and extreme professionalism is always top notch. Chad was more than capable, and did a fantastic job. We'll always call on Precision for any garage job problems/upgrades. Best in the bussiness. V/r Steven Berry

- Steve Berry

Chad with Precision was knowledgeable, professional and competent and someone you can trust to be in your home. He receives my highest rating.

- Kurt Pfotenhauer

the serviceman, Chad Martin, was so courteous and knowledgeable. He explained clearly the problem and what needed to be done.

- Sonja S.

Chad was awesome to work with. While the broken spring issue was obvious, he quickly inspected the system end to end to be sure there weren't other issues lurking. He then gave me honest, no nonsense and no pressure options for what repairs could be done beyond the immediate fix needed. Will definitely work with Chad and Precision Garage Doors again in the future. Thank you!

- Vincent Davis

Chad was great, to get the repair the same morning was amazing. Chad was knowledgeful and very respectful! Will use again if needed!

- Andrew & Lindsey Paul

Great, fast service and my door works like new. Easy to schedule and came out same day on Saturday. Technician was friendly and knowledgeable and explained everything thoroughly. I found one of the old bolts to the ORB on my garage floor afterward so my only critique would be to be more cautious of that to prevent flat tires. Thank you for the great experience!

- Candace C

Same day service was unexpected, especially on a Saturday. Our technician (Chad) was very professional, polite, and made sure all our concerns were taken care of...I couldn't have asked for better customer service!

- wallace brumsey

Quick and efficient

- Craig Daniels

I had an excellent experience with Precision Garage Door Service of Jacksonville. Chad came out on a Saturday morning, quickly diagnosed the issue with my garage door, and had it fully repaired in no time. He was professional, courteous, and incredibly knowledgeable. He even took the time to leave me with a couple of helpful tips to care for the door’s components and extend the overall life of the system. Precision absolutely met and exceeded my expectations. Their quick response and professionalism gave me confidence in choosing them. When the time eventually comes for a full garage door replacement, I will definitely be reaching out to Precision again.

- Pete Olsen

Precision Garage Doors is the number one garage door company in Jax for many reasons. Carlos Morales, owner is honest and remembers his customers. The company is represented by a caring office staff headed by Michele. My serviceman today is Chad who exhibited great talent in flawlessly installing new door weatherstripping that made the doors new again. My doors have seen the full mix of seasons that we go through annually and have held up in praiseworthy fashion and lead me to a full recommendation to all inquiring about trust, reliability and longevity.

- Fred Schwartz

Service Technician, Chad was great!

- Satisfied customer RR

Very knowledgeable and helpful. Technician was prompt and pleasant. Fix my issue in a timely manner. Very happy with the job done. Would recommend to anyone needing garage repair

- Joseph Varney