Read what people are saying
about Precision Garage Door in:
Jacksonville, FL
Precision Garage Door of Jacksonvillehas received 3511 reviews, averaging 4.95 Stars:
Jacksonville, FL
Product:
Jacksonville, FL
Your service was as good as the ads and other reviews said it would be. Tim and his assistant called ahead, arrived on time, did a thorough assessment of the issues I was having, and provided me with several options for resolving them. Once we agreed on the work to be done, they set about doing it quickly and professionally and provided me with a thorough explanation of how to use the new equipment. Even though it cost a bit more than I had planned for, I feel the extra work that was done was worth the additional money spent. I would definitely call them again with any garage door and opener issues. Top notch work all around.
- Ron Richardson
Jacksonville, FL
4.6
- Brian Bachtel
Product:
Jacksonville, FL
Brett was great! Friendly, knowledgeable, and professional. A+++++
- Thomas Flowers
Jacksonville, FL
Chad did an excellent job of repairing our garage door. He was very knowledgeable of the product and the tasks he was doing. We were very pleased.
- John Brim
Jacksonville, FL
On Sunday morning, when the arm pulled away from the garage door, the door dropped and made a loud bang, i thought that it was over. The first thing that I done was, I looked at what was broke then i got my Mint Magazine and started to look for help. Precision Door Service said they offer 24/7 service, I thought to myself, mmmm, 24/7 on a Sunday, probably an up-charge of some sort, so i gave them a call to see, and guess what.? There was no up charge, just aservice call and parts is all that I paid, and yes, they were there in an hour making the necessary repairs, then Chad checked the entire door for smooth operation and any other issues, he was great.!!! and Chad even honored my military service. Thank you sir. I will recommend Precision Door to all, they are a great company. I would like to thank you all for the great & quick service. On a Sunday morning, that was awesome.
- Jon Heller
Jacksonville, FL
Overhead Door who had serviced my door before did not respond to my emergency call on Saturday. We received a mailed flyer from you two days earlier. You know the rest. Harold was just great. He knows his stuff and called me three times to.update arrival time
- Scott Trundle
Product:
Jacksonville, FL
I've been very pleased with the installation and annual service of my garage door opener. Several people have commented on how quiet my garage door is when opening. The annual service fee is most reasonable. It's the best garage door company I've used.
- Eunice Priester
Product:
Jacksonville, FL
Bill did great!! Understood our needs and offered an appropriate solution. Very thorough. Explain the warranty with me as well.
- Sidney Roper
Product:
Jacksonville, FL
In response to our service call, Mr. Devin Malle inspected the problem associated with our garage door opener and explained to us patiently about why it happened and how to remedy the situation. We are deeply impressed that he took care of our concern in a courteous manner and expedited the repair meticulously. We are grateful for the additional help sent from the company to help him complete the job in a timely fashion.
- Li-wen Ko
Product:
Jacksonville, FL
5 Stars Very pleased with service and very nice technician
- Edward Knupley
Jacksonville, FL
Excellent customer service. My technician was Harold who showed up right on time. All I needed was new rollers and he was in and out in about 45 minutes. Price was as quoted with no hidden fees. I will use them in the future for any garage door needs.
- Ron Rutherford
Product:
Jacksonville, FL
Elected not to use Precision as I felt bait-n-switched and then price gouged! Your tech quoted me nearly $550 for a garage door opener you can purchase anywhere for a $150. He then quoted another $300 plus for installation for a grand total of roughly $850!! Most garage door companies have a standard cost for installation of an opener/tune up and most of them are around $100. I got everything fixed for $250 which is what this job should have cost. I think your tech saw my home and neighborhood and thought I could afford to pay more.
- Shawn Zinszer
Mr. Zinszer, I apologize for the experience that you are describing. When we came to your home over a month ago, we left you with an estimate for replacing your opener. The prices that you are stating do not match the estimate that we provided to you. The installation and all cost for the completion of the job are included in the estimate that was provided to you as you. We have been in business for many years and serve over 10,000 customers locally per year, and I can assure you that our pricing is consistent and competitive to the local market. Our pricing is set based upon the current material and labor cost and has nothing to do with the neighborhood or home that you live in. Please feel free to contact me if you would like to discuss further. Thank you.
Jacksonville, FL
We were extremely pleased with the excellent communications and service by our technicians. They were very time-conscious and helpful.
- Viriginia Fish
Product:
Jacksonville, FL
Brett was on time, polite and very good at explaining what needed to be done and about the inspection on the door! Very pleased and I will recommend this company in the future!! Easy process... Thank you!
- Megan Jent
Product:
Jacksonville, FL
The main reason I chose Precision was the detailed website and high number of positive reviews. I was quickly able to determine that Precision was likely to have what I needed and that they had a location convenient to my home. I called to ask for a few details about the product I wanted (a wireless keypad) and received the info I needed from a friendly person. The appointment was made quickly and at my convenience. The technician, Brett, phoned to let me know he was running a few minutes late (not long) and then arrived at the adjusted time without further delay. He was courteous, had a great sense of humor, and knew what he was doing. He performed a free inspection to be sure our door and opener were in good order and gave us some pointers to keep everything working smoothly. Once he installed the keypad, he showed us how to use and to program it. I will definitely call Precision again when the garage door needs repairs. Many thanks for the great service!
- Gayle Staton
Product:
Jacksonville, FL
Good quality and great service!
- Nadine Mizerany
Jacksonville, FL
The service performance was great. On a scale to 1-5 I would rate the visit a 5. I was confident that the sevice representative could identify any problem along with a workable solution.
- Loela Hollaway
Jacksonville, FL
Fantastic same day service. I was hesitant to have the more expensive springs installed but I am very glad I did. The garage door is much quieter. Thank you again Precision.
- Henry Gare
Jacksonville, FL
Chad was extremely thorough in testing the problems we were having with our garage door opener. When the issue could not be resolved, he was able to quickly install a replacement system, and explain its functions.
- John Skoglund
Product:
Jacksonville, FL
Fast, courteous and effective. Also nice that there is no extra charge for Saturday service.
- Steven Hall
Product:
Jacksonville, FL
First, I will admit I was skeptical on their 2 hour guarantee but to my surprise that is exactly what I got!! Sean was prompt, courteous, and extremely knowledgeable. He didn't even think I was crazy when I said the door was possessed because it would close and then reopen on its own free will and screamed like a banshee. He laughed when it closed and reopened and said "Oh, this is an easy fix!". To my surprise it was just a screw loose (nope not in me but on the door). And he heard it screaming as it opened and closed so he knew the demon possessing it would need to be completely eradicated! Sean explained that the demon was actually the rollers and they were just old and cheap. He said it was an easy fix too and it was! Sean was able to fix the door and make me happy because it is quiet as a mouse now and he was able to eradicate that demon. AWESOME Service!! 5 STAR all the way
- Cathy
Product:
Jacksonville, FL
Absolutely the best !!!!!!!! Frank was my technician,so patient and kind. He taught me about emergency rope how to pull it down,etc. I t was user(me) problem.He reset my code. GREAT ATTITUDE.We don't see enough kindness in this world today.
- Mary Willis
Jacksonville, FL
5
- Barbra Fritz
Product:
Jacksonville, FL
Thank you for your prompt attn to my problem. Technician arrived earlier than scheduled but was very diligent in resolving my problem. It took over four hours, but he got it done and made sure I was satisfied.I aporeciate the great service.
- Jerry Grace
Jacksonville, FL
Frank was prompt, friendly and knowledgeable. He completed the job in a timely manner. He was very professional as well.
- Erin Yalch
Product:
Jacksonville, FL
Chad was excellent, very clear on what needed to be fixed and was very personable. I would recommend Precision to my friends.
- Roshan
Jacksonville, FL
Tim was great. He gave me the bottom-line price to get my door going again, but also offered to fix other issues, which I agreed to. Friendly, punctual, and expert service.
- Sean Benningfield
Jacksonville, FL
I'll give you 5 stars for great service. your technician was on time and explained how the garage door worked. he changed the rollers and the door is much quieter now. will definitely call you again when I need service.
- Mel Cooper
Product:
Jacksonville, FL
***** for sure. Brett make me laugh when I was crying!!!!:) (long story) He was very helpful and let me know the prices and how long I could take if needed before I choose Precision and him to in stall my new garage door. Thank You Brett for being so understanding and listening when you didn't have too. Have a Happy Thanksgiving and God Bless. Jullee
- Julia Vasiloff
Product:
I was very pleased with your service. The technician was very courteous and polite and was on time which means a lot to me since I had to leave work to meet him at my home. He had my door back in service right away and I was able to return to my job. Precision is a top notch company.
- Sharon Davis