Read what people are saying
about Precision Garage Door in:
Jacksonville Area, FL
Precision Garage Door of Jacksonvillehas received 3429 reviews, averaging 4.95 Stars:
Jacksonville, FL
Jacksonville, FL
My garage door was broken when I tried to leave for church on a Sunday morning. The main spring was in two pieces. The hurricane door is too heavy to be lifted. I was very pleased to find a service that a person answered on a Sunday morning and was able to give me an appointment on the next day even though it was not an emergency situation. The technicians, Tim and Brian, were professional, informative and very careful as they maneuvered around two vehicles in the garage to repair the door. They answered all of our questions and did their job in a timely manner. They gave choices of what quality of materials I wanted to replace and the warranty of them. I chose a package deal for bearings & rollers to go with the main spring replacement due to the age of the parts. I have peace of mind that the door will function well for a long time. Thank You Precision for being there for us and doing the job so well.
- J. Holland
Jacksonville, FL
Your service Technician was a very efficient workman, completed the repair and installation in a very timely manner. The dorr has never worked so smoothly. I would highly recommend Tim to everyone that needs garage door work and a great ten year warranty.
- David Ramseur
Jacksonville, FL
Excellent service from Dalton. He arrived timely and explained to me everything that was wrong and why it needed repair or replacement. I would recommend Precision or Dalton any day of the week!!
- Kelly Forrest
Product:
Technicians: Dalton Merritt
Jacksonville, FL
Installer on time, very personable and helpful. Great service.
- Treesa Soud
Jacksonville, FL
I chose Precision based on reviews and Precision met all of my expectations.
- Patrick DePirro
Product:
Jacksonville, FL
My technician showed up on time and was very knowledgeable about my issue. I appreciate him finishing up the work quickly. Precision always provide great service.
- Leah Brown
Jacksonville, FL
Reggie was very professional, prompt and courteous.. He quickly evaluated the problem, and fixed it in no time . I would highly recommend him to anyone who needs help with a garage door problem. Definitely 5 stars!
- Rick Brooks
Jacksonville, FL
Tim arrived on time and completed the install of two openers, key pad, and explained the codes to us all within two hours. He was in a crisp uniform(at least at the start!) in and attractive truck. The openers were name brand and highly rated. Everything about Precision is first-rate. The belt drives are soooo quiet. You will not go wrong with Precision.
- John Risler
Jacksonville, FL
Called Wednesday night, call was answered immediately by very polite service center. Made appointment for next day. Technician arrived on time and called to let me know he was on his way. Very polite, knowledgeable and professional. Thank you all very much. Would recommend them to anyone!
- Steven Sofronski
Product:
Jacksonville, FL
Absolutely wonderful service from the time I called for an appointment until the technician left. Very impressive!
- Katherine Cromer
Jacksonville, FL
Wes is EXTREMELY knowledgeable about garage doors! I called this morning and he came out the same day. Very friendly and thorough. I will be calling this company whenever I need help with my garage door.
- Gloria Kivipelto
Jacksonville, FL
The technician was on time, friendly and knowledgeable. Fixed my problem in about 15 minutes then double checked to make sure everything was working properly. Should I have any other problems with the door they will be the first ones I call. Thank you.
- James Dipietro
Jacksonville, FL
My garage door broke on Sunday evening, so I reached for my paper mint for a quick turnaround. The young lady I spoke with was pleasant and very helpful she scheduled an appointment for me on Monday 6/26/23 between the hours 12:00 pm to 2:00 pm. The technician Reggie Davis arrived at my home at approx. 12:00 pm top of appointment hours and was professional and efficient. Please acknowledge Mr. Davis for the excellent service.
- Anita Greene
Product:
Jacksonville, FL
What a pleasant experience right from the start.Riley called before arrival, which is nice.He explained everything to me before he started.I can't say enough good about the fine young man.Thanks Riley and thanks precision.
- Paul Batchelder
Product:
Jacksonville, FL
Hi..our garage door was randomly closing and then it wouldn’t close..so I called and your company kindly sent a Technician out to our house within a few hours..the garage door was door down when your Tech arrived..as it happened we had storms/power outages so the unit needed to be reset.. your Technician a is very friendly person and quite a talker..he reset and told a story..tried the door..didn’t like it..reset it..tried the door..told a story .talked some more etc etc .he was here for about an hour but actually worked for about 15 minutes to fix our problem ..in the long run he charged us $98..the $48 Service call of course but I just wasn’t sure what else the other $50 was for?...we did tip him $5 because he was such a nice person and paid him in cash..we have used your company before and have been very pleased…he was extremely nice and I think he thought he was just doing his job?.. wondering if this extra money is protocol..TY
- Jeannie Fleming
Jacksonville, FL
Requested service online, company responded within 15 minutes. Technician arrived about 45 minutes later. Chad was very personable and knowledgeable. Thanks!
- Tim White
Jacksonville, FL
Timely, efficient service! Our garage door has never been so quiet! I also appreciate Alan reprogramming my car’s garage door opener!
- John Hurley
Product:
Jacksonville, FL
very professional and prompt. Extremely helpful
- Janet Shatzer
Jacksonville, FL
Mr Sheppard, I have ignored answering your message about my garage door thst your co installed Jan 23. The reason we changed the other door was because it was old and leaking. To my surprise this is the worse thing I have ever hired replace as it leaks all the way across and I had to squeeze buckets of rain water out of my towels this week. I also had three live earth worms under the sandbags when I moved them. I called right after the first rain and a young man came out here and said as usual the concrete was unlovely. This week was the worse yet. I am 78 years old and my husband is here and disabled. Now we have ordered a strip of something to put across the bottom at $330.00 more dollars and I think it will just pour under it too. I have to wait a couple weeks for my brother in law to come from Ga to install it. Never have I ever seen such poor quality work. Would never recommend your co to anyone. Thank you for reading, Marie Thomas 4628 Baden kane Jacksonville, fl, phone 9043810025, thanks for reading done have a problem with any of the techs as I guess they tried.
- Marie Thomas
Mrs. Thomas, I am sorry that you are experiencing an issue with water getting into your garage. This appears to be a drainage issue with your driveway. The new garage door was installed to the manufacturer specs and the Florida building code. A garage door that is installed correctly will help keep water out of the garage as long as the surrounding area is draining properly, however a garage door will not keep water from coming in that is draining back to the door opening. When the concrete is not level the seal on the bottom of the door will help but the water will always find a way in since the door has to be installed with enough space on the sides to allow the door to function and move correctly. The only permanently way to fix this issue that you have experienced with the torrential downpours that we have seen in the last couple of weeks will be to have some design a drainage plan and have the water drain properly away from the home.
Jacksonville, FL
Installer was professional, courteous, knowledgeable, and friendly. He took the time to answer all my questions. He took the time to trouble shoot and fixed and replaced a number of items including sensors, control belts and track.
- John
Product:
Jacksonville, FL
Chad came and assessed the situation,then took a lot of measurements then said it was doable.Gave us a quote and we said do it. He was very polite and knowledgeable. Did a good job!
- Robert Whitman
Jacksonville, FL
Five Stars ***** Outstanding!
- Michael Peoples
Jacksonville, FL
Great service- On time and fast
- Kipp Laulainen
Product:
Jacksonville, FL
Fast and done the first time. Excellent customer service.
- Gerado Santos
Jacksonville, FL
Excellent work with very knowledgeable and polite workmen. The problem was clearly explained and the options for repair and associated costs. I very highly recommend Precision to warrant your business. Thank you for the military discount.
- Charles Shelton
Jacksonville, FL
Great same day service. Wes Texas, technician, was excellent and very professional. He arrived ahead of schedule, assessed the repair, gave me options, and completed the repair in a timely manner. He explained everything he was doing and answered all my questions. The garage door is working better than ever. Highly recommend Wes and Precision.
- Philip McCullough
Jacksonville, FL
Very professional service and was on time with no waiting. The Technicians Dalton and Kyle M. (Trainee), Was very neat, knowledgeable, respectable and courteous. Let me say that they are and will be a great asset to Precision Garage Door Co.
- Joseph Alexander
Jacksonville, FL
Michael Gavanditti was great. He was on time and very pleasant to work with. My battery needed replaced. He replaced it and also did a safety check on my garage door. I would highly recommend this company. They also originally installed the garage door opener.
- Bobbie Shelton
Jacksonville, FL
I called Precision at 4 pm and they were at my house at 8am the next day. Installed a new garage door opener in less than an hour.
- Diana Taylor
What a professional, proficient, personable and qualified young man Tim is. He cleaned and serviced our two units and then went above and beyond to help us with programming new codes as well as our two vehicles. He is truly a gem!!!! Thanks so much Tim. Gary and Lindy Pestello
- Gary Pestello