Frank Cassidy
Average: 4.97 stars
Frank Cassidy's Bio:
Frank was born and raised in Florida and has been in the industry for over eleven years. He enjoys the outdoors and spending time with friends.
Jacksonville, FL
Jacksonville, FL
Frank called ahead to say when he would arrive and was right on schedule. He evaluated the problem and quickly gave me an estimate. He was very professional and completed the work timely.
- Kem Bowman
Product:
Jacksonville, FL
The service was outstanding, the technician - FRANK CASSIDY is very professional and really knows what he needs to do with no doubt. Job well done. !!!!!
- Lloyd Barnett
Product:
Jacksonville, FL
Frank was wonderful, very polite and thorough in his knowledge and job. He explained clearly the status of my garage door springs & opener and the options available to me. There was no sales pressure, just good info provided. I will continue to use Precision and recommend them to friends and family, as they are a A+ business. Thank you! P.S. Joshua setup my appointment over the phone and was very professional and wonderful as well.
- Karen Raffaelly
Orange Park, FL
Frank meets the Snake! The weather strip on the bottom of my garage door had shrunk leaving gaps at each end & a 4 to 5 foot snake decided that my garage was a nice cool place to live. I tried patching it myself, but he still kept getting in so I called Precision. Frank arrived promptly and I explained my snake problem. He inspected the door, explained the repair and quoted me a fair price. He started the work and I went in my office where I was lucky enough to be able to watch what happened because I had setup a â??snake camâ?? a few days before. I watched as Frank measured, pulled out the old weather strip and began taking off the metal track on the bottom of the door with his drill. All of a sudden I hear a loud bang, a terrifying scream and see him leap over five feet backwards. I rushed out thinking he may have been electrocuted to see him beet red, holding his heart and unable to speak. Seems that Mr. Snake was in that metal track, got mad and lunged out right in Frankâ??s face. The snake then slowly slithered down the doors track to the floor, Frank able to speak and move again grabbed a broom handle and tried to shoo the snake out of the garage, but he kept wanting to come back in. I finally (sorry PETA) grabbed a shovel and killed it. Frank finished the job, cleaned everything up and even took the dead snake away. The work was professional and first rate. This is the second time that Iâ??ve used Precision, I highly recommend them for all your garage door and snake problems!
- Richard Kraft
Jacksonville, FL
Third time I have used Precision and everytime they were responsive, curtious, professional, reliable and reasonable cost too.
- Warren Powers
Yulee, FL
We had a single cable snap on our two car garage door with my work vehicle trapped inside the garage over the weekend. Not to mention I'm seven months pregnant and have a two year old. I was floored when I called Precision Sunday morning and they said they could send someone out that same afternoon. Frank came 30 minutes early and was courteous and professional. Frank clearly showed us our options and how the wear and tear on our 7 year old door would affect us in the near future. In the end, he was happy to simply replace the snapped cable, or carry out some preventative maintenance that would be covered by a 5 year warranty. Now we have a super quiet garage door with a 5 year warranty at a fair price. We are very happy with our decision and recommend Precision and the team to anyone who needs garage door repairs or maintenance.
- Teresa Hartfelder
Product:
Jacksonville, FL
Frank was very knowledgeable and professional. Although I had thought I only needed new hinges and bolts, Frank explained that by replacing my springs I would prolong the life of my garage door opener. My door had been very heavy and hard to open manually. I did not know that by replacing springs I would be able to open the door with ease. Thanks Frank!!
- Margaret Hall
Jacksonville, FL
Good morning and thank you to frank. I am someone who strives to have great communication, loves teaching and talking passionately about my trait (known as customer service). When I find someone with those same qualities it is very refreshing. That was the experience I had with Frank this morning. 1 - he was 15 min early...how many service companies to do that...ever? I am such a chatty Cathy and frank was more than willing to talk about what he was doing and why he did it. Showed me some "experience" shortcuts to make the job easier. He talked about the risks and how to get longer and better performance. I asked of his past experience and he spoke of his travels around the US and how Precision is really making a name for itself. I do not know what brain washing is going on over there at Precision but keep up the great work. In Summary Frank was polite, professional and was more than willing to share his experience with me. A great technician!! I will continue to do business with Precision and recommend to anyone I speak with because of a single professional employee. All business starts from the ground up and hand shake...never forget that.
- Jeff Dansberger
Jacksonville, FL
A+ service as always.
- Tony Annuzzi
Jacksonville, FL
THE SERVICE WAS GREAT AND THE TECHNICIAN WAS ON TIME AND VERY KNOWLEGEABLE.
- Mark Jacob
Ponte Vedra Beach, FL
Apreciate same day service on a weekend. It was important to be able to get out of the garage due to travel. Service technician was extremely knowlegebale and professiona. Would definitely recommend your service to others and will use your service again if needed.
- Bill White
Product:
Jacksonville, FL
Technician was outstanding! He was punctual, friendly, clean, neat and very knowledgable about garage door repairs. He perform the repairs in a professional manner, explained what he was doing and why. He also informed me of the services I would need in the near future. Not in a "hard press" manner but in an "FYI" manner. Because of his attitude, I will be using this company to provide all servicing on my garage door! Thank You.
- donna webster
Jacksonville, FL
I recently purchased a new Garage Door from Precision. From the initial consult to the finished product I found your Technicians to be professional, courteous and extremely efficient. In short, I would recommend Precision Door Without Cavaet!
- David Hill
Product:
Fleming Island, FL
Every employee of your company that I have met over the years has been consistently most courteous and pleasant. You should be so proud of your employees for this fact, especially in this day and age when one often encounters less desirable company representatives. Thank you for your high standards for the employees that you send out to care for clients.
- Marjorie Simpson
Product:
Jacksonville, FL
Could not be happier with the results. I called a couple of different repair companies in town, including the one that originally installed the garage door, but all I got were answering services saying they were closed on the weekends. When I called Precision, I actually talked to a girl in the office that helped me schedule an appointment. Since it was about 1:30pm on Saturday, I was not expecting service for a couple of days but was happy to hear that a tech would be at my house between 2-4pm same day. The tech Frank showed up, took a look and confirmed what I was afraid of, I needed to replace my tension springs and needed a new opener. He had all materials on his truck and swapped out everything in less than 2 hours. My garage works better than ever and is amazingly quiet. I will definitively recommend Precision to everyone. Professional, quick and competitively priced...thank you tech Frank and Precision.
- April and michael Bradley
Product:
Jacksonville, FL
Had a garage door opener replace on another home that I owned in November, 2012 and was completely satisfied with the young man who did the work. Today I had some extensive work done on the mechanics of the garage door on my new home by Travis. Once again I am completely satisfied with the job done and the professional and polite manner of the technician. I will definitely recommend Precision in. the future
- Margaret Mann
Product:
Jacksonville, FL
We had a very good experience with your company technician. Specifically our spring broke trapping our cars in the garage. We discovered this problem at approximately 6:30 pm. I had to be in St. Augustine early the next morning. Frank was able to get to my house by 8:30 pm and replaced the spring, drum, and rollers by 10 pm. He was courteous, informative, and professional. He did not charge me extra for making a service call after routine working hours. Very grateful! PS...I already have your garage door opener.
- Barbara Wright
Product:
Jacksonville, FL
Great work! The garage door works perfectly.
- Michael Cain
Product:
Jacksonville Beach, FL
I had a fabulous experience with your company. Your service technician, Frank, was prompt, courteous, and patiently answered all of my questions. He worked quickly and efficiently and made sure that everything was in working order and clean before he left. He truly went above and beyond, and is an asset to your company. I will be recommending your company to my family and friends in the future.
- Laura Johnson
Product:
Jacksonville, FL
Very happy with the professionalism of the entire organization. From the initial contact with scheduling to the the prompt and knowledgeable technician Frank Cassidy. Wasn't sold or up charged for any additional services. Follow up phone call and e-mail was unexpected but very much appreciated. This level of customer service is rare these days. Price was very reasonable. However, price should never be the only factor when selecting a skilled craftsmen.
- Robert Tantorno
Jacksonville, FL
Your Technician was very quick and courteous. He knew what he was doing and was very fast.
- Peter Harwood
Product:
Jacksonville, FL
I was amazed that the Technician actually arrived early to accomadate the Homeowners work schedule. Once he began correcting the Problem he waisted no time in resolving the mechanical problems. I deal with a number of Contractors and Services daily so I know what is typical and what is outstanding. I just want to thank you for your professional operation.
- Daniel Lauyans
Jacksonville, FL
My experience with Precision was wonderful from beginning to end. The technician was punctual and provided a surprisingly reasonable estimate for a new garage door and opener and there were no additional 'surprises' added. I am very pleased with the level of service and the quality of materials. I would highly recommend them!
- Karen Conner
Jacksonville, FL
outstanding ,called at 5pm ,repaired by 8pm ,the best service expierance i have ever recieved. tech ,call taker ,price of repair ,all 5's
- Ray Bedenbaugh
Jacksonville Beach, FL
Frank called ahead and gave an ETA and showed up when he said he would. He explained what the issue was with my door sping and and gave me optioned on what I could do. The repair was done within the est. time Fran give. Frank noticed that the wheeles on the door were a little loose causing some noise and again gave me options on what I could do so I had them replaced within 20 minutes! Overall it was one of the better home owner contractor repairs I had done in a long time.
- Michael Marron
Jacksonville, FL
Service was prompt and repairs were made in timely fashion. The service Technician was knowledgeable on the repairs. Door works like it was new.
- George Thompson
Jacksonville, FL
very satisfied with the service, impressed with the response and the speed the tech worked with. problem fixed in under 30 min. great Customer service. !!!!
- Alex Vlas
Ponte Vedra Beach, FL
Request of an estimate for a new garage door - returned my phone call promptly and an appointment was made the next day by a courteous and informative representative. Extensive advertising on-line and in Home magazine mailing.
- Joy Spall
Jacksonville, FL
Very responsive and professional. I really appreciate the knowledge that was shared, fast response, and quality work.
- Chris Clore
Great Job!!!! Prompt & professional...sure to use again and/or recommend.
- Jeffe Prince