Frank Cassidy
Average: 4.97 stars
Frank Cassidy's Bio:
Frank was born and raised in Florida and has been in the industry for over eleven years. He enjoys the outdoors and spending time with friends.
Jacksonville, FL
Jacksonville, FL
Precision Door Service was true professionalism from the get go. From the young lady who answered the phone, the gentleman who provided the quote and the two men who installed the garage door. When I called the office they were able to send out a young man to provide an estimate, he was polite, professional, and very knowable and answered all my questions. He provided a quote that was comparable to other quotes I had received but what set this company apart was that the follow through was impeccable. He provided me an email quote right then, called the office to schedule and I had a beautiful new door in a week! Could have been done sooner but I had to clean out my messy garage. The two men who installed were very polite, prompt and completed the job in a timely manner. I would highly recommend this company.
- Patti DRABICK
Product:
Jacksonville Beach, FL
Frank was very professional, informative, and quickly fixed our garage door problem (new springs and wheels). Thank you for the prompt service.
- Carol Carter
Product:
Atlantic Beach, FL
Frank did a GREAT job. Fast, efficient, courteous worker.
- JAMES OGDEN
Jacksonville, FL
Precision was fast to respond, and on time. The installer was very courteous,jovial and new what he was doing.
- Chris Kalinski
Jacksonville Beach, FL
Prompt and fast service. I was pleased.
- Robin Doyle
Jacksonville, FL
I found Precision with a Google search, and decided to give them a call based on their website (including technician bios) and countless customer reviews. From the intake call through to signing my bill everything went smoothly. The technician even called to say they would be able to show up early. I'll definitely continue to use Precision, and recommend them to anyone who needs garage door work done.
- Shane Amacker
Jacksonville, FL
Mr. Cassidy is the BEST! He contacted me well in advance of my scheduled appointment time to inform me that he was in route to my home. He is professional, personable, listens to the customer, explains step by step what service(s)needs to be performed and why, as well as educates the customer about the specifics of their garage brand. Mr. Cassidy is able to diagnose the problem(s)accurately, and possesses a thorough knowledge of the business. I highly recommend Mr.Cassidy!
- Pamela Wiggins
Product:
Jacksonville, FL
My wife and I own the house in Jax while we live in Mass. Angie's List recommended Precision and we were very happy with the service. They called us from the house and explained to us and to the tenants what had to be done, and the work was done right then, as explained. Their work and parts warranty was icing on the cake!
- Robert Coleman
Product:
Jacksonville, FL
5 STARS! At 10:00 AM,I called Precision after seeing that two hinges were coming off of the garage door and could not be bolted back in due to wear in the exiting drilled holes. The call center said they could get someone out as soon as 4pm-6pm. I have had that same quick response from Precision on previous service calls. Frank called ahead of time to let me know he was on the way. When he arrived, he quickly identified what needed to be done and came up with a solution placing two new diamond hinges on the door - they are obviously much better than the original hinges put on by the builder! Frank also took the time to check through the rest of the door, reinforced other hinges and greased areas that needed it. I am once again very pleased with Precision's work and Frank did a great job in no time! Thanks so much.
- nancy ragonese
Jacksonville, FL
Precision came thru like a charm! Frank was on time, patient and very responsive! I would not hesitate in recommending this firm or Frank. I now have a great working door and peace of mind knowing whom to call when in need!!
- Patricia Cohen
Jacksonville, FL
Frank was on time, friendly, knowledgeable and efficient. He installed a new opener and replaced the rollers. Explained everything he was going to do before he did it. Very pleased with your service.
- Loretta Geary
Product:
Jacksonville, FL
My Garage door was not closing when pushing the button at times. It took Frank about 2 minutes to see and fix the problem. Thanks.
- David Coulter
Jacksonville, FL
I just have my garage repaired from Prision service, i am very pleased with service and professionalism. I highly recommend them based on my personal experience. Ilyas
- Mohammad Ilyas
Jacksonville, FL
Replied to a ad from Angie's list. Within an hour you responded and said you could have a tech here the same day. The tech called and told me when he could be here and he arrived within 5 minutes of the time stated. He replaced the rollers on the door and checked out the doors operation. He also answered questions I had. I now know who to call for any problems with my garage door operations. Thanks.
- David Coulter
Jacksonville Beach, FL
Frank was very professional and helpful - he resolved our repair problem quickly and efficiently. I wouldn't hesitate to recommend Precision Doors to anyone!
- Patty German
Orange Park, FL
What a great job. Frank solved the problem of the attic door not being able to open when he installed the new garage door opener. Thank you
- Robert Nee
Product:
Jacksonville, FL
Our 20 year old garage door had been operating with springs that were too heavy. This caused a metal part to become twisted and pull loose, also causing another metal support to break off of the door. We were hoping the door could be repaired but were afraid there was no way. Your technician, Frank Cassidy, figured out a way to repair the door and strengthen it in the area that received the most stress. I thought what he did was ingenious. He, on the other hand, obviously just saw it as looking at a problem, figuring out a solution and then getting to work on implementing it. He also installed the springs ( correct weight) that we had ordered before the mishap but had not installed yet. He saw that the plastic pullies needed to be replaced and took care of that as well as lubricating both doors. I was concerned about gaps at the floor level on both doors that allowed water and vermin in.He showed me the rubber sealing strips that would solve the problem and installed them on both doors. Frank not only knew what he was doing and did what best served our needs and interests; he was also courteous and patiently answered my questions. We chose Precision because a friend in the neighborhood highly recommended you. We will use your services again and will readily recommend you to others. Thank you!Jerry Starling
- jerry starling
Jacksonville, FL
I recomend Precision to everyone I talk to in regards to garage doors and everyone in regards to how a company should treat their customers. The services and customer service we have received has been second to none that I know. Thank you all so much. If every company in america tryed to even do half as good, we wouldn't have half the problems we have today
- Charlie Bell
Product:
Jacksonville, FL
I want to send out a Special Thank You to Frank, the technician who was sent to evaluate our garage door problems. Frank was professional, courteous, knowledgeable and explained everything to me in a slow concise manner so I could relay the repairs to my fiance who wasn't able to be there and was at work during the repairs. I would highly recommend Precision Garage Door Service and Frank to anyone who needs an garage door consultation for install or repairs! I was provided with quick, concise and professional service; hard to come by in today's disposable society. Thanks again is was a pleasure doing business with ya'll.
- Rae Saltsman
Product:
Jacksonville, FL
Precision Garage Door definitely puts their customer first. It begins with their email introducing their technicians. This made me comfortable when the technician, Frank Cassidy, came to my door. Frank was professional and diagnosed the problem in minutes. Now my garage door is quiet and opens efficiently without making my garage door opener work on overload.
- Maryann Sipkovsky
Product:
Jacksonville, FL
Service tech was very professional, had tools, and parts to service door promptly and to my complete satisfaction.
- Angel Rodriguez
Jacksonville, FL
Very pleased with the service performed by Frank. He was on time and went about performing the repairs in a professional manner. He was very clear in explaining the problem & he offered two primary solutions. We elected to proceed with repairs + replacements of some old parts which was not the cheapest cost but was the best in the long haul. I would have no reluctant in recommending this firm for all garage door repairs or replacements. Thanks, HT
- Hal Taylor
Orange Park, FL
Excellent work performance.....
- John Andujar
Jacksonville, FL
Hi Jason. My wife found your company via The Home Mag. Our garage door was making noise as well as making a jerking motion. Your company sent Frank Cassidy to our house to make needed repairs. I would like to thank you for sending him. Frank arrived on time and fully equipped for the job. He was very friendly and knew exactly what to do. I can promise you that if ever I am asked about a referral Frank as well as your company will be first on the list. Thank you again for your service. I would like to end saying it is my humble opinion that your company would be well served by making carbon copies of Frank.
- Tim Dickenson
Fernandina Beach, FL
Frank was friendly, courteous and very knowledge. He explained what had happened to create the situation and then explained what needed to be done. Thank you Frank. And my thanks to Precision who sent help when local businesses would not help me after "business hours". I would definitely recommend your services whenever possible.
- Kathy Maule
Product:
Jacksonville, FL
Tim came out on the weekend and took great care of us. He was very knowledgeable about the options, went the extra mile to get it done quickly, and was a pleasure to deal with.
- Blake Gibson
Product:
Jacksonville, FL
Frank called prior to the scheduled time to indicate he was on the way, which was great for me. He explained what it would take to repair my opener and the approximate time it would take to get the part. He further gave me information as to what it would cost to take care of all my needs with a new opener. I elected to have a new opener installed. Frank was not pushy and he completed the job in a timely manner. After the work was completed he explained the operation of the opener and all of the buttons. Frank did a good job.
- Nolan Gilmore
Product:
Orange Park, FL
Frank did a good job of explaining the problems with my current opener and the benefit of purchasing a new, more quiet one. He was efficient and cleaned up everything upon completion of the work. Thanks.
- Bob Griffin
Product:
Jacksonville, FL
I couldn't be any happier with the service. Our garage door opener decided on a Friday evening to quit working properly. I called Precision on Saturday afternoon and they answered! No voicemails to leave, no recordings and they said a tech could be there Sunday morning! There was no charge for it being the weekend either. Frank came out and looked at our opener, gave me a quote to fix it and a quote to replace it. In the end it was just better to replace it. And now, not only does it work correctly, but it is 1000x quieter! It also only took about an hour to replace which was great! Throughout the whole thing Frank explained everything and made sure I understood the problems. I would 100% recommend both Frank and Precision to anyone with a garage door problem. :D
- Candice Gonzalez
Product:
Technician very knowledgeable and professional.
- Lucy Cortese