Dalton Merritt
Average: 4.93 stars
Dalton Merritt's Bio:
Hi, My name is Dalton. Customer satisfaction is what I strive for. On my free time, I enjoy fishing and working on vehicles.
Jacksonville, FL
Jacksonville, FL
I have used Precision before an was pleased with the service. On this occasion I got service app't the same day. The two technicians that came (Dalton and Kyle) explained all of the concerns with my garage door from motor, rollers and seal on door. I was given the price up front with what was going to be done. At completion they reviewed the work and set my new code for new opener and how it works inside. Both Dalton and Kyle were professional and polite.
- Bernadine Battle
Jacksonville, FL
Excellent service Dalton was our technician very professional and helpful we give him an A+ rating
- Al Dill
Jacksonville, FL
Have used your company in the past and have been satisfied with the service. Dalton was very knowledgeable. He explained everything and was very easy to talk with. My husband and I enjoyed talking with him.
- O.E. Russ and Margie Russ
Jacksonville, FL
Dalton was awesome. He was honest and told me exactly what I needed to have done. The pricing was reasonable and under the budget that I thought it was going to cost. I am truly happy at the service that was provided. Precision and its' employees are excellent.
- Michael Veal
Orange Park, FL
Great experience getting garage door opener. The tech Dalton Merritt phenomenal. Professional and courteous. He did a wonderful job. We are very happy with his work and his great attitude.
- Joyce Bross
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Technicians: Dalton Merritt
Jacksonville, FL
Great service. Quick and responsive. Tech Dalton was professional, knowledgeable and answered all questions. Always good to have a BBB Member who upholds those principles. Will recommend to others. Thanks.
- Kraig Cavanary
Jacksonville, FL
The service provided by tech Dayton Merritt was great. Dayton took the time to point out each item that needed to be replaced.
- Robin P.
Jacksonville Beach, FL
Dalton did a great job
- lance barnett
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Technicians: Dalton Merritt
Jacksonville, FL
Excellent service, Dalton Merritt was fantastic and has great Customer Service skills, definitely as asset to the company. I would highly recommend this company to anyone; you will not regret it!
- Danny Pittman
St. Augustine, FL
Service provider (Dalton?) was professional and friendly and got the job done same day. Very thorough and made sure everything was programmed correctly before leaving.
- John Kouten
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Technicians: Dalton Merritt
St. Augustine, FL
Appreciate the prompt service. Technician Dalton knew what was wrong and got right to work. Excellent service and polite young man. Have used Precision in the past and will use again if needed.
- camille morgan
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Technicians: Dalton Merritt
Jacksonville Beach, FL
Springs were replaced very quickly the next day after I called. Make sure you keep the invoice and warranty. I couldn't find mine so I had to pay full price. I had the springs replaced in 2016 and they were on warranty.
- Kent Hotson
Jacksonville, FL
Dalton was my technician that came out. When I originally called I thought it was something else I need replaced. Dalton was a sweetheart he explained to me my issue he fixed the issue in less than 20 minutes. He is definitely a people person we had a great conversation. Thank you so much for fixing my issue with my garage. If any problems I come across in the near future I’ll definitely be calling y’all back and asking for dalton as my technician.
- Shuwana Davis
Green Cove Springs, FL
Really appreciate the assistance from Dalton and advise on our options for new garage doors.
- Shane Carkhuff
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Technicians: Dalton Merritt
Orange Park, FL
I called and got a same day appointment. I called to have the seal replaced on the garage door. Dalton was very helpful and fixed a problem with the garage door I didn't even know I had. The garage door is now running like new. Thank you Dalton
- Tamara Koppenheffer
Jacksonville, FL
Very impressed and thankful with the service Dalton Merritt provided. Would highly recommend to friends and colleagues in the future.
- Bobby Vereen
Jacksonville, FL
Dalton was great. Very friendly and knowledgeable. You were recommended to us by out realtor at Watson Reality. We will recommend your company to anyone who asks.
- Shirley & Scott Ringer
Middleburg, FL
Originally, I called for a coupon special for rollers and adjustment that was out dated. The cost was more, but the service more than made up for that. I had new rollers and a inspection done on my garage door. I will probably need more repairs in the future. I was given an estimate of the cost for the complete work that will probably have to be done. The technician (now I do not remember his name) that came out was so polite, professional, personable, and explained things very well. My garage door is more quite , seems to open and close more evenly. I will do any future work with Precision as long as I get the same technician. Extremely satisfied!
- Jolleen Linscott
Jacksonville, FL
Tech was knowledgable and professional. Would highly recommend Precision for anyone needing garage door repairs.
- Jacob Watterson
Jacksonville Beach, FL
Dalton was friendly and very knowledgeable. Spring installation was quick, even installed a larger spring for longer life. Recommend Precision Door if the opportunity arises.
- Mike King
Jacksonville, FL
Thank you and Dalton for saving my day. He was very professional and quickly got my garage working again.
- Julie Claudio
Orange Park, FL
Dalton did a great job. Arrived early, after he Called to see if it was ok. I was very impressed by his work. He seemed to know his product very well. I am very pleased and I will recommend this company to my friends.
- Gary Sharp
Jacksonville, FL
Dalton was so courteous and knowledgeable. He answered all my questions and showed me how to operate my door. It was a pleasure having him do my repair today.
- Susan Haas
Jacksonville, FL
I called about 10:30AM and was greeted by a young lady who was very nice, said she had an availability to come to my house between 4 and 6 same day, I received a call from Dalton Merritt about 2 o'clock and asked if it was ok to come early. got to the house, addressed the problem gave us a few choices on cost. and then did the work quickly and cleaned up before he left. very polite the entire time and not pushy at all. would recommend Dalton and Precision to anyone. not sure if they are the cheapest but but they are good, fast and fair!!
- Joe Guerriero
Middleburg, FL
Dalton, my service technician was super friendly, young, but very knowledgeable about the garage door industry. You guys at Precision are lucky to have a great worker like him.
- Robert Rewinkel
Jacksonville, FL
Dalton provided excellent service. He is very professional, friendly, and he knows the tricks of the trade in providing quick, clean, and efficient work. He is a true value to your company and I will definitely be calling on him to do future projects. Keep up the good work Precision in keeping your technicians happy, motivated, well trained, and fully aware of the critical importance of Quality and Customer Service.
- Jorge Perales
St. Augustine, FL
Does not offer a free quote/estimate! Website is outdated and no longer offers the "green/lifetime" springs as mentioned on their website here. https://garagedoorsjacksonvillefl.com/garage-door-spring-repair Of course I was not advised of this until after the tech arrived. Online chat was cut short/disconnected while I was typing a response to the agent. Online chat should do a much better job in providing guidance especially if you're NOT going to provide a free quote! Advice to Precision: Update your website, train your chat personnel; otherwise offer free estimates and get rid of your $49 service fee (estimate fee)! Don't use the excuse of there's a plethora of springs as an excuse for not being able to provide an estimate over the phone. My advice if you're shopping around; get on the phone and ask a lot of questions or use an alternate business. 1-Star for getting someone out immediately 1-Start for installation technician's professionalism
- Jason Torres
Mr. Torres, I am sorry that we did not meet your expectations. All live chat inquiries and communication is saved and it appears that our representative explained and answered all of your questions. We offer free estimates for new doors, however when the job is a repair job and we send out a service technician we do charge a service fee of 49.00. This is common with any service based company. There is a real cost for paying service technicians to come to your home and diagnosis issues. Service companies could not possibly send technicians out to homes all over the city to give estimates for very small repair jobs. The green springs that are advertised are still an item that we carry, however with the supply chain issues that every industry is facing, we do not have any in stock and do not have a delivery date to receive them.
Ponte Vedra Beach, FL
Had a double double install. 2 garage doors, new springs, new rollers and two new belt drive openers. Our installer, Dalton was excellent, completing this project in two hours. He was knowledgeable, professional, motivated and eager to see me pleased. He even graciously put up with my presence and questions! Precision, you've got a good one here. Now if everything installed lasts well I'll call it perfect.
- Jim Castellano
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Technicians: Dalton Merritt
Ponte Vedra Beach, FL
Several years ago (over 5) I had Precision replace my entire Garage door, rails, sensors and motor. They did excellent work and this was the first problem I have had. Stuff happens and mechanical systems fail. I called, they booked quickly after a few diagnostic questions. Less than 24 hours later, Dalton was on site to address the problem. They try to give same day service but I called after 4 and told them it was not an emergency. It just quit working. It was not a house electrical problem. He has excellent product knowledge, quickly diagnosed the problem (Faulty wall switch), gave me an initial cost estimate, and had the system up and running within the cost he quoted. Checked and lubed the mechanical parts and fully functionally tested the rest of the system (remote transmitters etc). Professional in every way. Easy to book, on time, good communication prior to arrival, parts on the service vehicle and a quick repair at a reasonable price. What more could you ask for. The same as my first experience with Precision several years ago.
- James Ross
Dalton and his co-worker were excellent. They operated well as a team, communicated clearly, set expectations, and reviewed their work when it was completed. Three garage doors operating better than the day they were installed. Total professionals.
- Kevin Liston