Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7981 reviews, averaging 4.95 Stars:
Jacksonville, FL
Product:
Jacksonville, FL
Technician was outstanding! He was punctual, friendly, clean, neat and very knowledgable about garage door repairs. He perform the repairs in a professional manner, explained what he was doing and why. He also informed me of the services I would need in the near future. Not in a "hard press" manner but in an "FYI" manner. Because of his attitude, I will be using this company to provide all servicing on my garage door! Thank You.
- donna webster
Jacksonville, FL
Jeremy is spot on the best I've ever seen as for customer service and quality workmanship. Highly recomend this company to anyone!
- Richard Duncan
Product:
Jacksonville, FL
Note: Outstanding quality, workmanship, and the tech dispatched was good as gold! Thank You....
- Richard Duncan
Product:
Jacksonville, FL
I made my selection after visiting the shop and talking with the manager. Staff reviewed all the alternatives with me on site and I elected to replace the entire door with an upgrade design. The installation went smoothly and was professionally accomplished. During the installation, I chose to have two sensors replaced and upgraded and a beefed up door to lift bracket installed.
- Tom and sarah Diekmann
Middleburg, FL
Tim replaced the springs, cables and rollers. He did an awesome job! My garage door is so quiet now! He even fixed my two squeaky doors going into my house!!
- Brenda Slater
Jacksonville Beach, FL
Wonderful customer service and knowable staff. Our technician was very friendly and quick to get our problem taken care of. I will recommend Precision to my friends.
- DALLAS and TIM HALL
Jacksonville, FL
I recently purchased a new Garage Door from Precision. From the initial consult to the finished product I found your Technicians to be professional, courteous and extremely efficient. In short, I would recommend Precision Door Without Cavaet!
- David Hill
Product:
Fleming Island, FL
Every employee of your company that I have met over the years has been consistently most courteous and pleasant. You should be so proud of your employees for this fact, especially in this day and age when one often encounters less desirable company representatives. Thank you for your high standards for the employees that you send out to care for clients.
- Marjorie Simpson
Product:
Orange Park, FL
Jeremy Hale did an outstanding job installing our new Precision garage door. His attention to detail and concern about getting the proper fit and alignment and that I was happy with the installation and final product was very impressive. Additionally, he kept me informed of his arrival times with timely phone calls, so I knew exactly when he would arrive. The sales rep, Tim Van Vuren, was professional and knew what he was doing. What I thought was just a broken spring replacement turned out to be a much bigger project when Tim's inspection revealed frayed lift wires, both springs were bad and all the rollers and bearings needed to be replaced, not surprising for a 33 year old wooden garage door. I'm a National Sales Manager for a company that designs, engineers and manufactures precision-machined, computer controlled, million dollar industrial machinery and I can spot a bad sales or service person immediately. Both Jeremy and Tim knew what they were doing and I give both of them my full recommendation and would be happy to refer them to any friend or family member. Thanks for a great job!
- Steve Walsh
Product:
Ponte Vedra Beach, FL
I was very pleased. Prompt and professional
- Gary DeGeorge
Jacksonville, FL
This was THE MOST pleasant experience EVER! Tommy was very nice, professional, punctual & patient. He explained everything to our understanding and made me Happy that i called Precision. When we have the receiver/openers replaced in a few months, we will call and REQUEST Tommy again! He is an Outstanding Service Rep! The 'same day' service was great also! Thanks Precision Doors!
- Angela Garner
Orange Park, FL
Travis did a good job but when my door shuts it try's to reopen and I did not get my receipt for the services all and all Travis did a good job I would get you guys a good reference.
- Mark West
Thank you for the response. It sounds like your opener needs a minor adjustment. We will take care of that for you and will make sure you receive your receipt. Thank you for your business!
Product:
Orange Park, FL
Is a very nice quiet door. The service was great and I would recommend this company to my friends.
- Dawn Samble
Product:
Jacksonville Beach, FL
Precision should be rated 5 stars. I needed a new garage door opener and wanted to replace the garage door with a hurricane rated door. After shopping at the do-it-yourself stores, I decided to call a couple of companies. Made a call one day. The Precision tech was out the next day, a Thursday, to show me pictures and give me options available. Their products were of better quality AND less expensive then the DIY stores. I was impressed and ordered my door and opener. The next Monday, my door and opener were installed. I didn't have to wait the 6 weeks that the DIY stores estimated as the time it would take for me to have them install these items. You have my recommendation.
- patricia webster
Product:
Ponte Vedra Beach, FL
Called at 5 pm Tues.they arrived at 10 am Wednesday, fixed by 10:30am. Best deal in town. M Joseph
- Michael Joseph
Ponte Vedra Beach, FL
Technician was on time, pleasant, professional and did an absolutely wonderful job. The sale transaction was smooth and easy--no bait and switch like America's xxxxx xxxx whose owner was rude and dishonest!
- Daniel Vinnik
Product:
Jacksonville, FL
Great Service and efficient technician. Knew his stuff.
- Jim Tauley
Jacksonville, FL
Chris was very efficient. Great job of explaining all the new functions. Door works better than ever.
- Elizabeth Smith
Product:
Fleming Island, FL
The whole process from the beginning to the end was very professional. The technician very thoroughly went thru the system, pointing out the parts that needed replacing and did a very thorough job of replacing the parts and explaining how to operate the new system. We were very impressed.
- Nancy and Robert Hamilton
Service Provided:
Product:
Technicians: Tim Van Vuren
Neptune Beach, FL
My 2-car door was replaced by a "big-box store" when we bought the house about 11 years ago. It is a hurricane-rated door which is much heavier than the old one and the original springs were sacked! Also, some of the rollers were shot and the door had been very noisy from the day it was installed. Tommy called to see if it would be ok if he came about 40 minutes early (how often does that happen?). He was friendly, knowledgeable, respectful, and a pro in every way. He did a complete overhaul on the door (new quiet nylon rollers, cables, pulleys, springs) as well as the broken trolley on our existing opener. The work was done quickly all of the old parts went into the service truck. The door now operates more smoothly and quietly than when the door was new! I can't say enough about what a great experience this was thanks to Tommy and the folks in the office that scheduled the appointment. Did I mention that they provided same-day service? You can bet that when our old opener/motor needs to be replaced, I'll be on the phone to Precision!
- Kenneth Lucius
Product:
Jacksonville, FL
I had never dealt with your company before so I did not know what to expect. I was pleasantly surprised. From the time I called to the time the job was completed was extremely fast and efficient. Your company also uses a very good communication process. Sean Smith, our technician, was very pleasant and knowledgeable. He explained the repair issues and what my options were. He did an excellent job. I am very pleased.
- George Acker
Product:
Jacksonville, FL
Could not be happier with the results. I called a couple of different repair companies in town, including the one that originally installed the garage door, but all I got were answering services saying they were closed on the weekends. When I called Precision, I actually talked to a girl in the office that helped me schedule an appointment. Since it was about 1:30pm on Saturday, I was not expecting service for a couple of days but was happy to hear that a tech would be at my house between 2-4pm same day. The tech Frank showed up, took a look and confirmed what I was afraid of, I needed to replace my tension springs and needed a new opener. He had all materials on his truck and swapped out everything in less than 2 hours. My garage works better than ever and is amazingly quiet. I will definitively recommend Precision to everyone. Professional, quick and competitively priced...thank you tech Frank and Precision.
- April and michael Bradley
Product:
Jacksonville Beach, FL
The cable on my 15 year old garage door snapped Friday night as my wife and I were heading out for dinner. Needless to say that changed our plans for the evening and we therefore spent time trying to determine how bad the damage was to the door and the system in general. The next morning I begain the search for garage door repair companies and came across the website for Precision Garage Door Service. To my surprise I actually reached someone on the phone, on a Saturday morning no less, and before I knew it I had an appointment set for the same day. Midday I received a call from Chris the PGDS technician stating he would be there shortly. When Chris got to my house he quickly assessed the damage and began to clearly lay out the options I had available to me. Luckly for me I did not need a new door but the age of the rest of the system was such that replacement was the best choice for consistant operation and piece of mind. Chris began the job and was finished within three hours. Throughout the process he took time to show me the old parts and what he was replacing them with. He made sure the garage area was clean and free of loose parts. Once completed with the job Chris spent time programming the new system as well as programming our remotes and the remotes in our cars. He completed his final clean-up and we took care of the payment. Chris then supplied me with the proper paperwork for the system and email receipt for the job. He left Saturday afternoon having completed a job I thought would take all day. His professionalism and knowledge of the product was outstanding and I can honestly say I would recommend Precision Garage Door Service to anyone. Great service, great technician, great job!
- Chris Swindell
Jacksonville, FL
Outstanding customer support. Responds quickly to my call for service. Chris McBee provided a superb work and very professional.
- Ronaldo Lor
Jacksonville, FL
Outstanding customer support. Responds quickly to my call for service. Chris McBee provided a superb work and very professional.
- Ronaldo Lor
Jacksonville, FL
Tim, did the installation without any difficulties. He was pleasant and knowledgeable. I was very pleased with the timeliness of the service, as well.
- Jerome Bernstein
Product:
Jacksonville, FL
ALL STAR SERVICE!!! Tim was very informational as well as professional while doing my new garage door opener installation. He was real courteous and explained everything about the garage door system and how to work it. I will definitely recommend Precision Garage door company for any of my friends that need to have a good quality garage door opening system installed. You guys ROCK!!!
- Scott Boyne
Jacksonville, FL
Had a garage door opener replace on another home that I owned in November, 2012 and was completely satisfied with the young man who did the work. Today I had some extensive work done on the mechanics of the garage door on my new home by Travis. Once again I am completely satisfied with the job done and the professional and polite manner of the technician. I will definitely recommend Precision in. the future
- Margaret Mann
Product:
Jacksonville, FL
Chris explained his recommendations and performed the repairs in a timely manner.
- Joseph Thomas
If we could give Jeremy a 10 we would! He was very professional, and was very thorough to make sure everything was in perfect working order. Thank you so much!!! We would recommend everyone again.
- Rebecca Bullock