Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7981 reviews, averaging 4.95 Stars:
Jacksonville, FL
Product:
Jacksonville, FL
Sean was great. Talked me through all of the steps and what I needed and why needed it. Garage door works like a champ!!! I would definitely recommend this company.
- mercy castillo
Product:
Orange Park, FL
Travis was very friendly and knowledgeable. We ended up purchasing a new garage door as a result of him finding a crack in one of the panels of our present door.
- Joe Bucci
Orange Park, FL
Travis was very friendly. He found the problem. We ended up purchasing a new garage door.k
- Joe Bucci
Ponte Vedra Beach, FL
Excellent service on a used garage motor that had frozen up on us.Great job.
- John Bracco
Fleming Island, FL
Your technician was great, personality, work ethic and appearance, also his knowledge of his job.Isaw your ad in Mint Mag and decided to have my garage door checked. My only complaint and this is not with your co only but instead of receiving work requested and given knowledge of possible further repair, I bombared with sales pitches for costly repairs. It is amazing to me that a garage door would need $600. in repair in only 9yrs
- Gail Conner
Orange Park, FL
Called around 5 PM to get garage door repaired as it was locked shut and I needed to go to work in the morning. when I called , I was greeted professionaly and a tech was to be at my house around 6 . Tim came and did an excellant job of not only fixing problem but he also explained the workings of new gear.
- Robert Mills
Orange Park, FL
Called around 5 PM to get garage door repaired as it was locked shut and I needed to go to work in the morning. when I called , I was greeted professionaly and a tech was to be at my house around 6 . Tim came and did an excellant job of not only fixing problem but he also explained the workings of new gear.
- Robert Mills
Jacksonville, FL
I appreciatd the promptness and the advanced call from the technician (I hate when a company holds me hostage all day). The technician was very professional and did not make a mess for me to clean up behind him. He showed and explained the different parts that needed to replaced (Garage door repair-springs, rims, and rollers). The work was done in a timely manner.
- Deborah Wilson
Product:
Jacksonville, FL
Third time I have used Precision and everytime they were responsive, curtious, professional, reliable and reasonable cost too.
- Warren Powers
Yulee, FL
We had a single cable snap on our two car garage door with my work vehicle trapped inside the garage over the weekend. Not to mention I'm seven months pregnant and have a two year old. I was floored when I called Precision Sunday morning and they said they could send someone out that same afternoon. Frank came 30 minutes early and was courteous and professional. Frank clearly showed us our options and how the wear and tear on our 7 year old door would affect us in the near future. In the end, he was happy to simply replace the snapped cable, or carry out some preventative maintenance that would be covered by a 5 year warranty. Now we have a super quiet garage door with a 5 year warranty at a fair price. We are very happy with our decision and recommend Precision and the team to anyone who needs garage door repairs or maintenance.
- Teresa Hartfelder
Product:
Ponte Vedra Beach, FL
i found precession on angies list. The door was stuck less than half way open on the morning of july 4th. They were at the house within 2 hrs. I run a property management company so i could not be at the home as it was a busy day. Tech called my 4 times to make sure i was in the loop. everything except the door was replaced due to age of door and previous repair work done. I am sure the price was good and i found it to be reasonable. Bill was sent to my email asap and the tenant was beyond happy about speed and efficiency. Tenant also commented on the quality of the technician and his work. We will be using this company again.
- Phil and katie Lancelot
Product:
Jacksonville, FL
Frank was very knowledgeable and professional. Although I had thought I only needed new hinges and bolts, Frank explained that by replacing my springs I would prolong the life of my garage door opener. My door had been very heavy and hard to open manually. I did not know that by replacing springs I would be able to open the door with ease. Thanks Frank!!
- Margaret Hall
Fleming Island, FL
Chris McBee, Our Service Technician, was very professional and polite in the sale and installation of our new Garage Door Opener. Chris should be recognized in the company of his peers for his professionalism. He knows the Products he sales and installs.
- LYNNETTE ELLIOTT
Product:
Jacksonville, FL
My technician was Tim. He was polite, profession and punctual. He explained everything to me about what needed to be done to replace my garage door opener and the springs on my door. The work was done today and was done well. While I feel that the prices are a little high, it was done promptly and well. $1100 seems high for this work, but it was done well and I am satisfied with the quality and professionalism. The only reason I am not giving them 5 stars is for the cost.
- Karen Drexler
Jacksonville, FL
Good morning and thank you to frank. I am someone who strives to have great communication, loves teaching and talking passionately about my trait (known as customer service). When I find someone with those same qualities it is very refreshing. That was the experience I had with Frank this morning. 1 - he was 15 min early...how many service companies to do that...ever? I am such a chatty Cathy and frank was more than willing to talk about what he was doing and why he did it. Showed me some "experience" shortcuts to make the job easier. He talked about the risks and how to get longer and better performance. I asked of his past experience and he spoke of his travels around the US and how Precision is really making a name for itself. I do not know what brain washing is going on over there at Precision but keep up the great work. In Summary Frank was polite, professional and was more than willing to share his experience with me. A great technician!! I will continue to do business with Precision and recommend to anyone I speak with because of a single professional employee. All business starts from the ground up and hand shake...never forget that.
- Jeff Dansberger
Ponte Vedra Beach, FL
Great service and technician. Chris did not have the part on his truck so he went to meet another person who brought the correct part and Chris installed it very quickly and properly. I was very impressed that even though it is July 3 with a holiday coming, Chris rather than putting me off for a couple of days made the effort to go and get the part; great customer commitment. Thanks to everyone at Precision Door for your great 5 Star service.
- Marty Siegal
Jacksonville, FL
My installer, Jeremy was great! He was very professional and extremely informative!
- Josh Gardner
Product:
Ponte Vedra Beach, FL
WE had Jeremy and Dan do the installation. Professional, quick, neat. Great job! Thanks, Pat
- Patrick Mccormack
Product:
Ponte Vedra Beach, FL
I scheduled an appointment to review my garage door which was broken. Sean was at site on time (a little early even!) and was extremely knowlegable and professional. He assessed the situation, gave me a full set of options, and allowed me to make a confident decision. I have ordered a door and opener appropriate for my needs and budget. This "no pressure" consult was a great experience. I'll let you know how the actual installation goes next week.
- Patrick Mccormack
Product:
Jacksonville, FL
A+ service as always.
- Tony Annuzzi
Jacksonville, FL
I was very happy with the actual installation of the new door. The technician was professional and even set up the limit switches and codes on the garage door opener that I had trouble setting that was not part of the install. I decided to go with Precision door after talking to the owner and he educated me in the difference between a cheaper door and his product which comes with a life time warranty on all moving parts, unlike some competitors. The only negative was the misunderstanding on actual arrival time at the house. Not much of a negative in the over all experience.
- Butch Collins
Product:
Middleburg, FL
Jason was fantastic...When he arrived I told him that I had to leave at 1:00 to go to work and he accomplished that goal. He worked extremely hard and when he was done he explained every detailed to me about the garage door,remote garage door opener,keypad,ect. Very imformative about everything. He knows his stuff really good. You can tell he is experienced and he is kind and courteous.And that is what a customer looks for. I deal with alot of different personalities in my line of work and I have to say that Jason went above and beyond from start to finish. I would definetly recommend this company cause I was very satisfied.
- ISABELLA TOSTO
Jacksonville, FL
THE SERVICE WAS GREAT AND THE TECHNICIAN WAS ON TIME AND VERY KNOWLEGEABLE.
- Mark Jacob
Jacksonville, FL
Found Precision on Angie's List. Top rated. The repairman, Travis was knowledgeable and friendly. He took a look at the entire system, and provided some recommendations. We opted to upgrade our old rollers to the quiet nylon type, and decided to replace other wear items. Once we committed on the repairs, he was done in a flash! Lifetime guarantee and friendly service. I will do business with Precision again when needed.
- John Galantine
Jacksonville, FL
I had previously had Chris come out and fix my door. I had another probelm and had to call Chris back. He called me to see what kind of problem I had. Chris arrived on time and fixed the problem. Chris is friendly and most of all reliable. I will use Precision again and refer my friends as well. THANKS CHRIS!
- Eileen Simpson
Ponte Vedra Beach, FL
Apreciate same day service on a weekend. It was important to be able to get out of the garage due to travel. Service technician was extremely knowlegebale and professiona. Would definitely recommend your service to others and will use your service again if needed.
- Bill White
Product:
Jacksonville, FL
Chris kept me apprised of when he would be here. He explained everything thoroughly as to what our problems were and what options we had to correct them. Great to have a lifetime warranty on our springs after having them break 3 times in the last 3 years!
- Michael O`neal
Jacksonville, FL
Chris was my Precision Door technician and installed my new door opener quickly and efficiently. It's quieter than my chain drive and I have far more confidence in its operation. Chris made sure I understood all the operating features, including battery backup. He's and outstanding and trustworthy technician. I'm very happy with Precision Door's service and products. I highly recommend them!
- William Dougherty
Product:
Jacksonville, FL
I requested same day service from Josh and he quickly got me a technician. Chris came out and was very polite and hard working. He fixed my problem and fixed another problem he saw that wasnt previously corrected. Chris was outstanding! I will use this company again.
- Eileen Simpson
Great service, quality materials, expedient professional highly qualified technician. Thoroughly satisfied.
- Bob Martin