Austin Mattes
Average: 5.00 stars
Austin Mattes's Bio:
Hi, My name is Austin. I enjoy anything mechanical and fabrication. Customer satisfaction, meticulousness and attention to detail are my strongest traits. I always strive to better myself and the people around me.
Callahan, FL
Jacksonville, FL
Your technician, Austin, arrived on time, inspected the door operating mechanism, and performed the repair in a quick, professional manner. Austin explain his operation and stated check and reviewed the total cost to my satisfaction prior to performing the work. Very satisfied with the service rendered and would recommend your service in the future.
- ROBERT SHORT
Product:
Jacksonville, FL
Austin provided service at my home today. He was kind, professional, and thorough. This was the second time I have had service and both times were excellent. Thank you!
- Lashanda Allen
St Johns, FL
We had the pleasure of Austin coming out to service our garage which broke and we couldn't even open it. Austin came out and was very professional and took the time to explain everything. Even when the price was higher than I anticipated he didn't pressure me and even offered for us to get comparisons, nonetheless we went with his recommendation and we we were very pleased with his service. Thank you!
- Michael/ Marcy Rudowitz
Product:
Jacksonville, FL
My service man was rite on time, fixed my openers and was finished in a very short time. Thank you
- Charles Greene
Ponte Vedra Beach, FL
Austin did an outstanding job
- John Halton
Callahan, FL
On a scale of 1-5 Austin Mattes was a 5! He is very professional, courteous, on time, with a very friendly attitude. He presented the information on the garage doors in a very understandable way. He explained every detail of all charges. He is very knowledgeable of his product! We will probably purchase a garage door from your co. If so, Austin will be the reason we purchase
- Kelly Jones
Jacksonville, FL
Fantastic service. The response time was terrific. I had just been thru major surgery, and I did not need a disabled garage door! Thank you for being there!
- Irene Branch
Jacksonville, FL
After using the door opener for about a month I've found the unit isn't the quality of the one I repaced. Primarily in that the signal is weaker. I also felt the installer was not that helpful in making sure the whole opening device was operating at its max proficiency.
- Ronald Gardner
Product:
Atlantic Beach, FL
Josh was excellent. you should work to keep him happy. I did call around the "do not reply" email and you should hear from your phone person that Id like the warranty clarified as 1 year on parts and labor. Painfully for us both I have done an amount of construction and service work and your added disclaimers could be construed to reduce that warranty to 90 days. please clarify the warranty is 12 months, an email is fine. Thank you.
- Tom Fleming
Product:
Jacksonville, FL
Austin came right in, introduced himself and started to review the problem that I was having with my garage door (not closing with the remote in the morning). He explained what he felt the problem was and the steps he was taking to resolve the issue. Austin is friendly, professional, knowledgeable and polite.
- Deborah Wilson
Jacksonville, FL
Wonderful service! On time, quick fix, Austin was a great service person!
- Sheri Schwerdtfeger
Product:
Jacksonville, FL
We need to do some repairs on our garage as we are selling our house, I found Precision Garage Door Service my call was answered immediately and they scheduled my service on the day I requested. My service technician was Austin Mattes he called before he came out was on time and was awesome very knowledge about what was going on and took care of the maintenance I needed immediately. on a scale of 1 to 5 they would be a 5 all day.
- Amie Kelly
Jacksonville, FL
Precision is a first-rate company with friendly, professional staff who don’t force the customer to accept expensive services. They suggest what you need & advise what the options are. I definitely recommend them.
- Carole Sanjek
Middleburg, FL
Extremely excellent service! The technician was on time and quickly completed the job. The technician was also very helpful and explained the job in its entirety and ways to prolong the life of the door system.
- Brad Red
Product:
Jacksonville, FL
I would recommend Jason and Precision Overhead Garage Door Service to anyone, anytime and anywhere. They were prompt, attentive and professional in every respect and will most definitely use them again.
- Mal Haughton
Yulee, FL
Austin called prior to arriving, I called for a repair because I left something in the track and shut the door. It couldnt be repaired. Austin didnt pressure me into buying a new door but I purchased one anyway. Price for replacement door, hardware, install, and garage door opener very reasonable.
- John York
Fernandina Beach, FL
Technician Austin was extremely knowledgeable, insightful, prompt and helpful. He fully explained the problem and presented viable and useful solutions to our garage door problems. I couldn’t be happier with the service and results.
- Robert Duffy
Jacksonville, FL
Based on the numerous outstanding recommendations on Angie's List, we decided to give Precision a call. We were not disappointed and give Precision our highest recommendation. All three technicians (Austin Mattes, Nick Exendine, Billy) were extremely courteous and professional. Austin did a great job explaining the problems with our garage door and repairing it, as well as providing us with information about the products Precision offers. Because the system was so old, we were interested in replacing it. Nick and Billy came later that afternoon to show us door samples and answered all our questions regarding the replacement process. We will definitely be recommending this company to all our friends and look forward to working with them in the future. Many thanks!
- Kevin Hawkinson
Product:
St. Augustine, FL
From the first call to the office from the completion of the new garage door opener and garage door repairs I knew I was dealing with a very professional company who really cares about customer service. The technician was very knowledgeable and spared no detail in the operation of the new opener. I would highly recommend Precision Door Service to anyone.
- Jim Lewis
Product:
Jacksonville, FL
Austin did an awesome job bringing an old door back to life. My wife and I considered him to be like our on son. Every step of the process with Precision was totally comfortable. Thanks guys.
- Patrick Cooper
Very pleased with service and repairman.
- Jimmy Schramm