Alan Harp
Average: 4.93 stars
Alan Harp's Bio:
I have been servicing customers in the garage door industry for 20 years. Customer satisfaction is very important to me and exceeding customer expectations. In my free time I enjoy riding bikes and spending time with my girlfriend.
Jacksonville, FL
Jacksonville, FL
New to the area; tried another company and my call was never returned. Precision had a good reputation based on reviews and profiles. They offered same day response (actually within a few hours of my call). Extremely courteous and knowledgeable live person when I called. On-time tech and flawless performance of the work to be done. Absolutely would recommend!
- Raul Taibo
Middleburg, FL
I have read the reviews here is St Pete and I thought and wanted to see if they were located in Middleburg or surrounding areas. So I gave you a call and you had an opening and Alan was prompt and competed the job just before the cold weather set in and I thanks you. Jay Archibald
- Laurie Archibald
Middleburg, FL
While we were not in a hurry for an appointment, we were offered one in 24 hours. Technician was on time (even called to offer to come early) , cordial, knowledgeable and efficient. The installation of a new opener took less than an hour. We were glad to see that the many 4 and 5 star reviews were justified.
- Barbra & Ramond Richard
Product:
Orange Park, FL
Excellent service. Quick response.
- Bill Vallely
St Johns, FL
The rep was very professional and on time as scheduled. He replaced the rubber retainer and seal and the linear control panel. The best thing was that when I called to request a service call, they were able to get someone to my house within 2 hours. Great service! Thanks!
- Joyce Dezaiffe
Middleburg, FL
Service was excellent from start to finish. I already had a garage door, just needed the mechanics installed. The choices were explained to me in detail by Alan. He was super patient while I decided and did a fantastic job of installing the system and explaining how to operate it. He was very professional and I would highly recommend him and Precision Garage Doors to all my family and friends. It was a pleasure doing business with you! Thank you
- Marjorie Mickler
Jacksonville, FL
The tech arrived on time even text to let us When he’d be here. He changed out the keypad and inspected the garage door opener and sprayed all the parts. He was very informative taking the time to answer all my questions.
- Ted Parker
Product:
St. Augustine, FL
Tech Allen called ahead to come early. He inspected the door for needed repairs, gave the price for repair, and completed the work professionally and efficiently. He replaced bad cables and cable gears, reengaged the power drive and tested. He also lubricated all moving parts. Very satisfied.
- David White
Jacksonville, FL
Very good service,the technician was very helpful
- Kaoutar Sefri
Product:
Jacksonville, FL
Alan did excellent job in short amount of time. Very satisfied with service.
- MARVIN MARKS
Product:
Orange Park, FL
Alan Harp was great& makes your company look great. Repaired door & and advised of different plans your company offered. Very pleased. Thank you!
- Wanda McClure
Product:
Jacksonville, FL
You serviced my doors before.
- Frank Cobbin
Jacksonville, FL
As a Precision Garage door returning customer, I am always please with the technicians level of courtesy and professionalism they exemplify during service calls. Made preventive maintenance recommendations and replaced drums and springs.
- Julio Garcia
Product:
Jacksonville, FL
Quick, quality service! Thank you!
- Chris White
Product:
Jacksonville, FL
Quick expert work.
- Peter Schoffel
Product:
Atlantic Beach, FL
Precision had previously installed my garage door; however, I kept my old garage door opener which had recently been giving me trouble. Yesterday the opener went wild, and it had a total breakdown with metal torn from the wall and the door locked...the lock was jammed...I called Precision and was pleasantly surprised that someone would be out today to help. The tech was great: Friendly, professional and efficient...he did not even roll his eyes when I tried to explain what happened. I am crying because I had not realized how much openers and installations were, but with the lifetime guarantee, I should be ok.
- Maureen Mccullough
Product:
St. Augustine, FL
Same day service, crew showed up with all parts necessary to do the job, very thorough after they fixed the problem they adjusted and lubed the door No hidden fee's Great job.
- Mark Emmert
Product:
Fleming Island, FL
door springs and cables with bearings very good professional excellent work
- William Smith
Ponte Vedra Beach, FL
Our door opener was 25 years old and the drive belt had come off. The repairman said it was a “dinosaur” and sold us a $696 new opener with WiFi. He was early getting to our house and worked very quickly doing a great job. He explained the new wall remote and said we needed to download the app so we could use our phones, if needed, to open/close the door. After he left, getting the app installed and working on the first of two phones was simple, as he said. The second phone was not so easy. My only suggestion would be that if a new system is installed at a home where the residents are over 50, that the repairman stay and make sure it is completed. We finally called the company and they had someone call us back who was most helpful. Both phones now work and we are happy. Another note...we had seen on TV that the service call was free. We failed to mention the ad and were told we would be charged $49. I called back to question that and was told you have to mention the ad. (We didn’t remember hearing that on the ad.)They then said they would remove the service charge, which was great...so make sure you mention the ad!!!
- MBur
Product:
Jacksonville, FL
Garage door repair, excellent service, at my home in less than 2 hours. Professional workmanship, job done in less than one hour, quality repair, knowledgeable technician.
- Monica Cox
Product:
St. Augustine, FL
Great fast service, will use again
- Edward Jackson
Jacksonville, FL
Process could not have been easier: We had decided to replace our 17 year old opener. Call for an appointment. Service tech arrives early. Inspects existing system. Explains options for new garage door openers. Select a system. 45 minutes later system installed. Tech reviewed features of new opener. Pay Tech. Done!
- Jim Feeser
Product:
Jacksonville, FL
Alan Harp was our installer and technician. He was great to work with. Arrived early, honest, straightforward and gave me several options after he diagnosed the problem. Alan installed a great product. We are very, very pleased. Thank you Precision
- Scott/Emily Smith
Product:
Jacksonville, FL
Excellent service by a very experienced repair man named Alan. He arrive within 30 minutes of my call and had my door up and running in about 30 minutes. I was very pleased with the service and the products he recommended.
- Ronald P. Flynn
Product:
Middleburg, FL
I greatly appreciated all the answers to my questions and how knowledgeable Allan (my technician) was. He was very nice and professional. He did a great job. My new garage door opener is so quiet. I'm glad I called Precision and they gave me wonderful service.
- Cheryl Clark
Product:
Ponte Vedra Beach, FL
Fast and efficient technician
- James Halliburton
Ponte Vedra Beach, FL
Great Customer Service
- Tricia Naidoo
Product:
Jacksonville, FL
The man diagnosed the problem and fixed it. Thanks
- Tom Hurst
on-time. excellent professional service and maint info. Would use again.
- Janet Berglund
same day service
- Quell Luce