Alan Harp has received 261 reviews, averaging 4.93 Stars!

About Alan

I have been servicing customers in the garage door industry for 20 years. Customer satisfaction is very important to me and exceeding customer expectations. In my free time I enjoy riding bikes and spending time with my girlfriend.
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Reviews for Alan Harp

Adam Gallina

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Alan was prompt and very professional! He repaired our door/track and installed a brand new opener! It’s their signature model and I can’t even hear it close when standing next to it! Amazing!

Service: Garage Door Repair

Product: Garage Door Opener

Bill Wheat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our serviceman Alan, was very professional and courteous and explained what needed to be done and gave us advice as to what we needed to do in the future.

Service: Garage Door Repair

Kim Phillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

It could not have been easier! Same day service; arrived on time; gave estimate, did the repairs - in and out and I am back up and running. THANKS

Service: Broken Garage Door Spring Repair

PEGGY PRELL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very happy with my whole experience. My technician explained every detail to me. He was very professional and friendly.

Service: Garage Door Opener Install

Product: Garage Door Opener

John Pinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent Service and was here almost immediately after our call. Took care of our problem in a professional manner and we couldn't have been happier with your service. Thank you very much!!

Service: Garage Door Opener Repair

Waltor Crolle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Good Morning, Alan Harp corrected the issue expeditiously and was very knowledgeable. He also did an outstanding job last year around 3/01/19. I would refer your company to someone else. Thank you

Service: Garage Door Repair

Albert Saylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St Johns, FL 06/26/2020

I cannot say enough good things about our experience with Precision! Alan Harp was absolutely fantastic! Pleasant, professional, and efficient. You should clone him, one of the best customer service experiences I have ever had! Will definitely have you in my Contact List for any future garage door issues, and will recommend you whenever I get a chance.

Service: Garage Door Repair

Product: Springs

Bruce Thomson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I rate Precision Door 5 stars. I had a new opener installed in less than two hours. The technician arrived ahead of schedule, he provided us several options and satisfactory answered all of our questions.

Service: Garage Door Opener Install

David Broussard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Having moved here from Louisiana and in need of garage door service we reached out to our neighbor for a recommendation! He highly recommended Precision Door Service! Being trapped in our garage we called last evening and a technician arrived this morning and was quite professional and informative, gave estimate and explained work to be performed. We gave an ok and within twenty minutes problem solved and Precision now has a new customer! ????????????

Service: Garage Door Opener Install

Product: Garage Door Opener

Melissa Applegate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Wow - just a wonderful and easy experience - Alan came on time, explained the problem with my opener, explained what needed to be done, and got it all finished in less than an hour! He was thoroughly professional, knowledgeable, and extremely helpful. I am completely happy with the service and the results. Thank you so much!

Service: Garage Door Opener Install

Product: Opener

Sam Winternitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St Johns, FL 05/13/2020

Excellent on time service and great advice for our garage doors! We had new rollers and springs installed on both doors.

Service: Garage Door Repair

Product: Springs

Alan Weiss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
St Johns, FL 05/05/2020

The best in the business. their techs are courteous, knowledgeable, on time and explain everything they do. I would give your company the highest rating available. I have used Precision for all repairs and installations. And would not use a different company. I will recommend you to all my friends and neighbors

Service: Garage Door Opener Repair

Martha W Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had a good experience with Precision on a prior service call. Alan Harp came early and had my problem solved in about 30 minutes. He was very professional and courteous.

Service: Broken Garage Door Spring Repair

Product: Springs

Michelle Farber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very satisfied with Precision Door's service. I was able to get an appointment the same day that I called. The technician showed up earlier (which was a good thing) than expected, and finished the job sooner than was promised. I would highly recommend their services.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Rhonda Bryant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mr. Alan Harp was very professional, informative, and thorough with completing the work. Thank you for the quick appointment and completion of work!

Service: Broken Garage Door Spring Repair

Product: Springs

Elaine Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I just had a new garage door opener installed today. Allen was my tech and he did an amazing job. He did not even take an hour and he replaced the spring as well. He was very personable and professional. He explained things in laymen’s terms so I could understand. I would highly recommend this business for your garage door needs. There was no trash left and he left my garage clean..

Service: Garage Door Opener Install

Product: Garage Door Opener

Jim De Arman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service tech came on time. Was friendly and courteous. Got right to the problem and fixed it to my satisfaction. This is why I have been using Precision for years and will continue to in the future. Reliable, quality work that is reasonably priced.

Service: Garage Door Opener Repair

Gene Callahan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Replaced my opener. It was under warranty. Only cost to me was the labor fee. These guys are the best! I call them for all my garage door needs. Not the cheapest but the extra you pay is well worth it. I would highly recommend Precision Door.

Service: Garage Door Opener Repair

Lisa Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I contacted the online chat at 6:30 PM on Tuesday. At 8:30 on Wednesday morning Allen was in our driveway. He fixed our garage door and was on his way by 930. Super service.

Service: Broken Garage Door Spring Repair

Product: Springs

Praful Mehta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Extremely disappointing. We made a call and explained that our learn code for the garage door is not working and it is a overhead garage door opener. The garage door is functioning absolutely fine and has only one remote working. We just wanted to program second remote and needed the learn button to function to program the same If the learn code cannot be fixed, it cannot be fixed and at that time someone could have simply told us the replacement of the garage door is 100% necessary for the another remote to function as it can surely not be fixed. The Frustration I am feeling is that I ended up paying for the service call which we did not needed in the first place had someone been honest with us. The tech never even touched the motor and just looked at it and told us it cannot be fixed. It was less than 15 second conversation, 3 minutes to receive a new garage door estimate and it took myself 2 minutes to prepare the check. This is not how truly honest and ethical companies work to grow the business. In this day and age of social media and reviews the references are a must and that is how we chose the company in the first place. Pros: They showed up 1 hour after the call.

Service: Garage Door Repair

Cindy Wingate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent customer service from start to finish. Very thorough inspection and completed job! Nice technician

Service: Garage Door Repair

Product: Springs

Derek Laster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Alan was our technician very courteous, informative and efficient. I would highly recommend him. Thanks Alan!

Service: Garage Door Repair

Jeremy Payton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Alan was really professional and quick. Gave me options and explained exactly what needed to be fixed. Thanks

Service: Broken Garage Door Spring Repair

Product: Springs

Rey Pagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service good however just to put in place two rollers back on track almost $200.00 is ridiculous, would I recommend don’t think so, if you really care about customer be glad to take your phone call

Service: Garage Door Repair

Michael Bulger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

you never find a better service. they are the the best. very clean very profesional will never call any other company.

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called to have someone come to my home to give me recommendations for a new upgraded garage door opener. Alan came out and 1 1/2 hours later I have a fantastic new garage door opener that I love. And it's so quiet! Alan was great, knows what he is doing, is professional, fast, and was patient explaining the new technology. Thank you for this excellent service!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Tim Curington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Hard to find a company now days that does quality work with good people and products and reasonable price. Precision fits the bill!

Service: Garage Door Opener Repair

Product: Garage Door Opener

Jon Arthur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have used Precision in the past and didn't hesitate to call them again when a spring broke. Called Saturday at noon and Alan showed up within a couple of hours. He explained everything in a way I could understand and took care of the problem within an hour. Thanks!

Service: Broken Garage Door Spring Repair

Laurence Leblanc

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent job! Repared screw drive coupler and safety sensors and lubed in a timely manner. Thank you!

Service: Garage Door Repair

Claudette Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

They were punctual and technician's work was clean, and he was clean and courteous.

Service: Garage Door Opener Install

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Jacksonville Area (904) 262-6620
Ponte Vedra Beach Area (904) 567-3573
St. Augustine Area (904) 417-8900
Orange Park Area (904) 385-0900
Atlantic Beach Area (904) 525-8288
Fernandina Beach Area (904) 261-9822
Precision Garage Door Service of Jacksonville
Office: (904) 638-2220
6676 Columbia Park Drive South
Jacksonville, FL 32258
Precision Garage Door Service of St. Augustine
Office: (904) 209-9038
4420 US-1 S
Suite 3

St. Augustine, FL 32086