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Wes Texas

Wes Texas
Technicians
Reviews: 366
Average: 4.94 stars
Wes Texas has received 366 reviews, averaging 4.94 Stars:
1 2 3 4 5

Wes Texas's Bio:

Hi Northeast Florida, I’m Wes. I’m a proud parent of two and love to spend my free time outdoors. I look forward to meeting you and taking great care of your garage door.

Review:

Great service

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Wes Texas Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Wes Texas
Review:

Gentleman came a few minutes early(called first), was very pleasant and professional

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Wes Texas Service Provided:
Garage Door Opener Install

Technicians: Wes Texas
Review:

Wes gave us a great service for our garage door repair. He was knowledgeable, quick, and flexible with our work schedule. We will definitely use the service again when we need garage door upgrades or repairs.

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Wes Texas Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Wes Texas
Review:

Exceptional customer service. I was very pleased with the explanations provided, making it easy for me to understand the best choice for my situation.

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Wes Texas Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Wes Texas
Review:

A family member had experience with Precision Door and recommended that I contact the company when I started having problems with my garage door. The technician arrived on time after giving me an “on-the-way” phone call. He let me explain my issues and we discussed different options without pressuring me toward a pre-determined one, giving me pros and cons for each one. Once I had made a decision, he got right to work and completed the job in the timeframe he had indicated. He demonstrated features of the opener and programmed the Home Link connection in my car. He was entirely courteous throughout the transaction and removed all construction and replaced materials. He left the work site in the same condition as when he arrived.

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Wes Texas Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Wes Texas
Review:

I received the best customer service in the business, from scheduling the appointment to the service technician. The service technician was perfect in every way. He educated me on preventive maintenance of my garage. I have the knowledge now, and if I need assistance, I will be sure to contact you all.

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Wes Texas Service Provided:
Garage Door Repair

Technicians: Wes Texas
Review:

I saw an ad on TV and knew I needed a service for a repair. Called them, happily was greeted by a lovely person, got the date & time that I wanted a service attendant for the repair. On day of service, was called 30 mins in advance of appt time to say they would be there at the time I needed. Service person showed up, evaluated the door, provided an estimate, made the repair, hauled off the damage items, and was paid and gone within 20-30 mins. He was educational, friendly and very good at the repair. Very Happy Customer!!!

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Wes Texas Service Provided:
Garage Door Repair

Technicians: Wes Texas
1 2 3 4 5
Date: 09/24/2024
Garage Door Repair
,
Review:

great service in timely fashion at reasonable price

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Wes Texas Service Provided:
Garage Door Repair

Technicians: Wes Texas
Review:

Wes was the best very professional and knowledgeable. I will use your company again. You came out right away and got us out of trouble. Wes showed us how the garage door properly works and gave us all options for the future including replacing the motor later on when needed. Highly recommend your company

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Wes Texas Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Wes Texas
Review:

Wes was awesome!! His information was invaluable. Precision garage door repair will be handling all of my future repair needs.

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Wes Texas Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Wes Texas
Review:

Very prompt service

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Wes Texas Service Provided:
Broken Garage Door Spring Repair

Technicians: Wes Texas
Review:

This was the 3rd time I’ve used “Precision” and was not disappointed. Wes was a pleasure to work with and I will certainly remind neighbors of your great service…..thanks

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Wes Texas Service Provided:
Garage Door Repair

Technicians: Wes Texas
Review:

This company was tremendous. Responded right away to my inquiry. Westwood their technician was on time for our appointment. The cost was not ridiculous and he explained a few important facts about the garage door and within ten minutes problem was solved. Thank you!

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Wes Texas Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Wes Texas
Review:

Wesley Texas was great! Quality, quick and very educational in his approach to helping me understand what needed to be done. Will definitely ask for him in the future.

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Wes Texas Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technicians: Wes Texas
Review:

Precision Garage Door exceeded my expectations. The technician was courteous, professional and didn’t apply pressure when offering suggestions for our garage opener issue. I highly recommend!

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Wes Texas Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Wes Texas
Review:

I had an issue with my garage door where the cables jumped off the spool and caused the door to jam. Precision Garage Door Service was very responsive and had a tech come by that afternoon. Wes was very knowledgeable and personable and had the issue repaired promptly. I would recommend this company and will definitely use them in the future.

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Wes Texas Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Wes Texas
Review:

Right on time. Very knowledgeable. Thank you;

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Wes Texas Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technicians: Wes Texas
Review:

Submitted the online request form when my door stopped closing suddenly and the team was here within 6 hours. Quick repairs, transparent pricing and options, and he even went above and beyond to lubricate the parts I couldn’t reach without a ladder.

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Wes Texas Service Provided:
Garage Door Repair

Technicians: Wes Texas
Review:

Not Happy with my Service, We are a Military Family and my spouse it’s a Real Estate Agent! We had searched prices around and the cost for Spring replacements were around $400 mark when the Rep Texas showed up we feel he used the Bait and switch tactics with his presentation and lab top, he never showed us the high end we where paying for he just showed the prices and with all the different types of springs you carry how do we know which one is which,,, And to top it off and confirm our suspicions of being taken bye his bait and switch sales tactic, On his way to his truck after we paid him he even Yahoo to his truck saying “ I love Saturday’s overtime! We are really considering putting a complaint with the Better Business Bureau since we feel we were taking advantage of our situation and we’re a Victim of your unethical business Bait and switched Practices!

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A Response from: Michelle Abraham

Jose, we strive to provide fair and transparent pricing to all our customers, and it's concerning to hear that you feel you were overcharged. We value your feedback and would like to investigate this matter further to ensure that such incidents are not repeated in the future. We'd like the opportunity to address your concerns directly and make things right. Please reach out to me at 904-268-3372 at your earliest convenience. I'll be more than happy to listen to your feedback, discuss the situation in detail, and work towards a resolution that meets your expectations. Your satisfaction is important to us, and we're committed to ensuring you receive the service you deserve. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better.

Wes Texas Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Wes Texas
Review:

My experience with Precision was wonderful. Wes, is AMAZING!!! It was time for the yearly maintenance on my garage door rollers and springs. I am so glad that Wes was the tech. He took the time to explain upgrades & options that was available to help my door function at its best. He was so very positive, friendly, informative, knowledgeable, patient & pleasant. His customer service was OUT OF THIS WORLD!!! I will definitely be a life long customer because of Wes.

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Wes Texas Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Wes Texas
Review:

The service we receive from Precision is always professional and personal - detailed explanation with helpful tips for care of installed products. We highly recommend to anyone who lives in Magnolia Point and surrounding area. 5 stars!!

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Wes Texas Service Provided:
Garage Door Repair

Technicians: Wes Texas
Review:

Scheduled an appointment online, tech was here the following morning. Wes was very knowledgeable, kind and efficient. Would highly recommend!

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Wes Texas Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Wes Texas
Review:

Review: Your technician Wes Texas was very informative, knowledgeable, courteous and patient with me. He immediately came in and assessed the issues and gave me a thorough briefing on each of the problems areas he saw. He fully explained each step he took to complete my service. In my opinion, he went above and beyond to get the job done on this extremely hot day. I can’t think you and him enough for the professional, quality service I received.

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Wes Texas Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Wes Texas
Review:

Wesley Texas was very professional and very helpful Thank you for having such a good worker Juan Carlos Dinarte

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Wes Texas Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Wes Texas
Review:

Wesley was able to arrive early (he called first to confirm it would work for me which is appreciated) and was an absolute professional, extremely knowledgeable and friendly. The door was back in operation within 30 minutes give or take and he took the time to answer any questions before leaving. 10/10 will call you again if garage door service or upgrades are ever needed.

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Wes Texas Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Wes Texas
Review:

On time, quick, professional and courteous. Highly recommend them.

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Wes Texas Service Provided:
Broken Garage Door Spring Repair

Technicians: Wes Texas
Review:

Prior purchasing prompted me to call Precision again. Wes, the technician did not let me down. First, on time at the beginning of “my window “, explained everything in detail, listen to my needs and answered all my questions. He set up within the stated time and was a 11 out of 10 scale!! Two of my neighbors walked by and were also sold! Thank you Wes!

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Wes Texas Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Wes Texas
Review:

I have been fortunate enough to have used your service before and as always the experience was awesome. The technician Mr Wes T. was professional, courteous, and to the point. He was technically spot on and answered any of my technical garage door questions. I strongly recommend your service to any in need of this specialty. It is refreshing to deal with a company that has a work ethic intent on servicing things actually needing attention and not trying to sell unneeded items just to generate revenue. Mr. Wes T.s customer service was excellent and again I will only use your company for any future garage door needs. I again strongly recommend potential customers to seek your service. You will not be dissapointed.

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Wes Texas Service Provided:
Garage Door Repair

Technicians: Wes Texas
Review:

Wes was very informative and professional. He did a great job and addressed all the issues.

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Wes Texas Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technicians: Wes Texas
Review:

Wes was fabulous! He was on time and very professional. He knows his stuff. Also the overall customer interface was great as I scheduled this on line over the weekend. It was seamless and my issues are resolved. I highly recommend Wes and Precision Garage Door!

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Wes Texas Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technicians: Wes Texas
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Precision Door Service BBB accredited business profile BBB RATING: A+
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Jacksonville Area

(904) 262-6620

(904) 262-6620
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(904) 567-3573

(904) 567-3573
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(904) 417-8900

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(904) 385-0900

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(904) 525-8288

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(904) 261-9822

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Precision Door Service
Office: (904) 638-2220
6676 Columbia Park Drive South
Jacksonville, FL 32258