Austin Mattes
Average: 5.00 stars
Austin Mattes's Bio:
Hi, My name is Austin. I enjoy anything mechanical and fabrication. Customer satisfaction, meticulousness and attention to detail are my strongest traits. I always strive to better myself and the people around me.
Fernandina Beach, FL
Ponte Vedra Beach, FL
Austin took the time to check our the door. and then explained what he was going to replace and the cost. After he was done re-explained what was done and way yes I would use precision again. Bruce 5 stars
- Bruce Larson
Neptune Beach, FL
I have been using Precision for many years and they have always accommodated me whenever I need service. They are honest, punctual and knowledgeable. I highly recommend them.
- SANDY WOODSON
Ponte Vedra Beach, FL
Great site work by Austin. He was very informative and cordial.
- Mark Williamson
Product:
St. Augustine, FL
Have used Precision before with excellent results and this time was excellent as well. Arrived on time, professional, courteous and knowledgeable.
- William Stroer
Jacksonville, FL
Great job.Got here when they said they would. Austin Mattes explained every thing that he would do to fix the door. Very professional.
- Charles Bleacher
Product:
Fernandina Beach, FL
5 star for sure. Your man did excellent work and is a valuable asset to your business. I cannot say enough about how pleased we are with his service.
- James Irby
Yulee, FL
No one likes to spend money on home repairs! But this was the most pleasurable home repair we've had so far. We got a call when the service tech, Austin, was on his way, he arrived on time, explained everything very clearly. Before we knew it he was done and our garage door was fixed! Austin was courteous, professional, and did an awesome job. Hope we don't have to, but we would definitely give Precision Garage Door of Jacksonville our business again.
- Michelle O'Bryan
Product:
Jacksonville, FL
Austin, was very professional and thorough in his assessment of the project. Spent the time to explain all options for spring repair and future door replacement. Very pleased with his service.
- Joel
Product:
St Johns, FL
I called this morning and was able to get a same day appointment. Austin, the technician was amazing! He notified me he was able to come earlier than the original appointment. Explained everything, performed a thorough inspection, and had a new keypad with working remotes completed in about 10 minutes! I will definitely use Precision Door and Austin again for any future garage door issues!
- K & PZ
Product:
Yulee, FL
Austin was a great tech. He explained everything before he did it and was quick and thorough. Very knowledgeable as well! He did a great job! I highly recommend this company!
- Candice Cocklin
Product:
St. Augustine, FL
Thanks for fixing my garage door this morning.. Austin did an outstanding job in diagnosing the problem and fixing it in a timely manner.
- Kevin Bowen
Fernandina Beach, FL
Austin was amazing. Very well informed, professional and hard working. He did everything he could to get us going again. As an Architect myself, it was refreshing to meet such a dedicated person.
- Frank Giuliano
Product:
Jacksonville, FL
Austin was punctual, informative and knowledgeable. I would recommend him and Precision Garage Door!
- JWard
St. Augustine, FL
Very professional staff from the office personnel to the technician. Austin did a great job and same day service. I would highly recommend this company.
- Christine Robins
Product:
Callahan, FL
Had a couple issues with my door not opening and closing sometimes. Austin the technician was awesome he was so thorough about explaining everything he was going to do to to get the issue fixed and he did just that. We have not had anymore issues. Thank you so much Austin!
- Melissa Hatcher
Yulee, FL
Austin arrived early in the time window I was given. He explained to me that he would first do the 25 point safety check and then give me an estimate on the springs. He explained everything very well and went over the estimates in detail. I was then asked which spring I wanted to use for replacement. After settling that he went right to work. He showed me that the door was balanced. The entire job including payment was done in less than an hour. Very professional and efficient. Garage door works likeit's bran mew. Great job.
- Joe Dzwilefsky
Product:
St. Augustine, FL
Austin did a fanrasic job of servicing my garage door. He did a thorough inspection of the door and explained what needed to be replaced, adjusted, and lubricated and what my cost would be before he went to work. He was polite, knowledgeable, and efficient. I was extremely pleased with his explanations and his service. I will always use his company and I will ask for Austin!
- Lenora Miller
Jacksonville, FL
Austin did a fantastic job. The garage door looked brand new and it was completely silent opening and closing.
- Tracy Brehm
Product:
Jacksonville, FL
Austin did a great job! Very thorough and would definitely recommend them for garage door repairs.
- Paul Thomas
Product:
St. Augustine, FL
A neighbor used Precision a few months ago and hence I called them on the recommendation. Austin was a pleasure to work with--polite, timely, patiently and thoroughly explained options and performed what I chose neatly and professionally. My 18 year old home with original opener needed new opener, cables, springs, rollers etc. It now sounds great and operates with ease.
- Wendy
Product:
St. Augustine, FL
I received excellent service from your company. I recommend that you contact our HOA Property Management Company, Sovereign & Jacobs, Penny Chamberlain (CASA BELLA property manager), 461 A1A Beach Blvd, St: Augustine, FL 32080, Tel 904 461-5556 to propose your services to the owners of the 56 units in Casa Bella, on Shores Blvd (= 56 garage doors!). Not all garage doors are up to par, for sure. Right now, all our Buildings are being repaired and repainted, and who knows, owners may also want to upgrade their garage doors? Many still have Noisy steel rollers. You can recommend, as example, our Precision garage door installation, at 631 Shores Blvd. If you were able to propose a good price/or discount for installations, maybe other owners will be interested?
- Marianne Bosshard
Jacksonville, FL
Austin, was excellent! Explained everything that was wrong and promptly fixed the issue.
- Scott Halford
Fernandina Beach, FL
Good product with good service.
- William Johnson
Product:
Jacksonville, FL
Austin is a tech he communicates very well,i am satisfied with his work
- robert hill
Product:
Fernandina Beach, FL
Our torsion springs failed with both gas trapped in the garage. We called Precision that evening based on a recommendation from a friend. The next morning Austin arrived, diagnosed the entire system, recommended changes, and completed all repairs within about two hours. My opinion is that Austin is way above average on the professional and competence scales. The 12 year old door has NEVER worked better. This organization is a rarity in today's lackadaisical mechanical service industry. They are not cheap but I can certainly recommend them to anyone that requires garage door service.
- Bob Sistko
Product:
Jacksonville, FL
Austin was our service man. He was excellent, very polite and informative. We were very pleased with the service he preformed. We will recommend Precision to others. Thank you again for the excellent service.
- Elbert Rogers
Product:
Fernandina Beach, FL
You installed the original door and have provided great service since. Your service man was excellent, very courteous and new his stuff.
- Don Grinter
Hilliard, FL
My husband and I were very pleased and impressed by the knowledge, attitude and service performed by Austin.
- Nancy Lee
Product:
St. Augustine, FL
I was very impressed with your representative who came to my j hp home. Very satisfied.
- Larry Napper
Product:
Very pleased with the prompness knowledge and capability of the individual from Precision Door Service resolved the problem with my garage door. Will recommend to all. 5=stars.
- Louie Johnson