Read what people are saying
about Precision Garage Door in:
Jacksonville, FL
Precision Garage Door of Jacksonvillehas received 3522 reviews, averaging 4.95 Stars:
Jacksonville, FL
Jacksonville, FL
thanks mr. sheppard for doing a good job, an your consideration if there is another need for garage door repair I will call, your company first. once again thank you .
- Anthony Henderson
Product:
Jacksonville, FL
Loved the truck! Technician was professional and dressed nicely. My name is Carl and not Carol as you have on all your records.
- Carol Heise
Product:
Jacksonville, FL
I was very impressed with your technician, Tim, who not only displayed thorough technical knowledge but also, upon installation of new springs, determined that the original installers had used the wrong size. He then proceeded to remove the new springs he had just installed and replace them with the proper size. I would never have known the difference. Tim is a credit to your organization in every respect. In addition, your prompt response to my "emergency" (my car was trapped in the garage)was also greatly appreciated.
- ROGER Birong
Jacksonville, FL
Jeremy, was was very professional,corrected the problem with no trouble. Thank You, JT
- John Twardowski
Jacksonville, FL
I had a pleasant experience from the lady that took the call and scheduled the appointment to the service technician. Tim the service tech did an excellent job at explaining the workings of the door and the possible reason for the spring failure. He explain the repair options and left it to me to make the choice on how far I wanted to go. Thanks for the good experience.
- Eddie Mims
Jacksonville, FL
Tim came out on the weekend and took great care of us. He was very knowledgeable about the options, went the extra mile to get it done quickly, and was a pleasure to deal with.
- Blake Gibson
Product:
Jacksonville, FL
Frank called prior to the scheduled time to indicate he was on the way, which was great for me. He explained what it would take to repair my opener and the approximate time it would take to get the part. He further gave me information as to what it would cost to take care of all my needs with a new opener. I elected to have a new opener installed. Frank was not pushy and he completed the job in a timely manner. After the work was completed he explained the operation of the opener and all of the buttons. Frank did a good job.
- Nolan Gilmore
Product:
Jacksonville, FL
My service call originated as a spring replacement, but there were bigger problems. The spring was stressed due to cables, rollers, spring bar, etc. Travis came out same day service and evaluated the mechanism. With great patience and the heart of a teacher, he explained to me (so I could understand it well enough to explain it to my husband) what truly needed to be repaired. The workmanship was quick, professional and the materials used were of great quality. The door works better than it ever did before and I did not know it could be so quiet! Thanks Travis and Thanks Precision Overhead Garage Doors!!
- Mary Hartley
Product:
Jacksonville, FL
I chose your company by looking on line and was very pleased with my choice. Tim was a great technician and was very pleasant. He did a great job of installing my new door opener and replaced the springs and rollers as well and seemed to be very knowledgeable. He explained all the features to me and finished the job in a timely manner. I was impressed that he cleaned up all the mess from the old one that was removed as I have had many services in the past that have left there mess behind.I would definetly recommend your company and would tell them to ask for Tim as their technician.
- Shelley Love
Service Provided:
Product:
Technicians: Tim Van Vuren
Jacksonville, FL
Technician was punctual and performed the service requested. No issues. He made maintenance recommendations, and suggested replacing the garage doors which I will recommend to the homeowner. Will use this company again.
- David Banks
Product:
Jacksonville, FL
Travis was the man and he was polite and too the point when he told me what needed to be done. The cost was more than I had expected and he was very good in explaining what would be the best fix. He immediately went to work and changed every thing out, springs and all, and did it in a very professional manner. I appreciate his confidence and his manner. I would recommend him and the company to anybody.
- Bob Chapman
Product:
Jacksonville, FL
I couldn't be any happier with the service. Our garage door opener decided on a Friday evening to quit working properly. I called Precision on Saturday afternoon and they answered! No voicemails to leave, no recordings and they said a tech could be there Sunday morning! There was no charge for it being the weekend either. Frank came out and looked at our opener, gave me a quote to fix it and a quote to replace it. In the end it was just better to replace it. And now, not only does it work correctly, but it is 1000x quieter! It also only took about an hour to replace which was great! Throughout the whole thing Frank explained everything and made sure I understood the problems. I would 100% recommend both Frank and Precision to anyone with a garage door problem. :D
- Candice Gonzalez
Product:
Jacksonville, FL
Great Job!!!! Prompt & professional...sure to use again and/or recommend.
- Jeffe Prince
Jacksonville, FL
Dan did an outstanding job installing my 2 new doors. He and his partner worked hard and ensure everything was perfect before they departed. I would highly recommend them.
- Bob Kapcio
Jacksonville, FL
Chris came out to change a board in the unit and did an outstanding job. He was professional, curtious, knowledgeable, and freindly. If I owned a company, I would want every employee to be like that. Thank you for a great job!! Dale
- Dale Haller
Jacksonville, FL
Very quick repair..Expensive but should save me headache in the future.
- Dana Axson
Jacksonville, FL
Frank called ahead to say when he would arrive and was right on schedule. He evaluated the problem and quickly gave me an estimate. He was very professional and completed the work timely.
- Kem Bowman
Product:
Jacksonville, FL
Jeremy did an exelent job on our upgrade to the Door and opener, we would be happy to have him as a Tec on anytine'
- Donald Cox
Product:
Jacksonville, FL
Sean explained what our problem was with the existing springs which were too small for the door. We purchases the 10 year rebuild package. It took three attempts to get the correct ones to balance the door. Sean was very professional and explained what he was doing and why.
- Paul Scagliarini
Product:
Jacksonville, FL
did a great job. had a new opener in stalled. tim,was very efficient in his work and knowledge.
- Dan Ayscue
Jacksonville, FL
I love this company! We had them repair a spring about 10 years ago - very professional and reasonably priced. Had a new garage door installed to replace 20 year old. Same service - prompt, polite, professional, precision, and priced right. I wish all craftsmen worked this way! Thanks Precision
- Robert Mcfarland
Product:
Jacksonville, FL
All your technicians who inspected and/or installed our new garage door and new opener were all prompt, professional and courteous. All questions were answered to our satisfaction, promised delivery date was met as well. The installer arrived on time and installed the new door/opener; he then went over the system with us and made certain that he left no mess behind. We were very pleased with the work and would definitely recommend to friends.
- NANCY POMRENKE
Jacksonville, FL
The service was outstanding, the technician - FRANK CASSIDY is very professional and really knows what he needs to do with no doubt. Job well done. !!!!!
- Lloyd Barnett
Product:
Jacksonville, FL
Frank was wonderful, very polite and thorough in his knowledge and job. He explained clearly the status of my garage door springs & opener and the options available to me. There was no sales pressure, just good info provided. I will continue to use Precision and recommend them to friends and family, as they are a A+ business. Thank you! P.S. Joshua setup my appointment over the phone and was very professional and wonderful as well.
- Karen Raffaelly
Jacksonville, FL
Chris arrived on time after I asked him for a 30 minute delay with a smile and a very pleasant attitude. Garage door fixed in no time and tune-up done free of charge without asking. A tune-up normally is $45. I found Precision in the Mint Magazine and called for an estimate that I would have to get done later. I was pleasantly surprised by the bargain price and great job. Thanks
- Fredette Hendon
Jacksonville, FL
What a wonderful surprise to find that I didn't have to wait for any ordering of parts to fix my squeaky door...and it took less than an hour! Is great to finally have a garage door that opens without fear of it falling off the track! Travis was most helpful in showing me the problem with pics taken on phone so I wouldn't have to climb up and look at it:) 100% satisfied with results and with the warranty!
- Vickie Marnick
Jacksonville, FL
Recommended by my brother. Your tech, Dan, did an excellent and quick job of replacing my 25 yr old door. I'm very satisfied with it, the price and with Dan. Thanks so much
- Gerry Noon
Product:
Jacksonville, FL
Chris knows his business and delivers a professional service in a friendly and corteous way. Very pleased with the service and would rcommend him and the company.
- Oscar Suarez
Jacksonville, FL
My garage door broke late in the afternoon on a Saturday. I did some research and began to call several garage door companies which included some major names. I either did not get an answer or was told I would be contacted later. I came upon Precision while again searching the web. I called not expecting an answer and someone answered. After explaining my problem, I was told that someone would come to my home in the morning (Sunday) to check on my problem. I checked the Better business Bureau and the reviews about the company which were A+. Tim arrived on time. He looked at my door and we discussed options. He was knowledgable and courteous. He did not try to pressure me into anything. He I discussed the best option which was to replace my door and motor. He told me that they could have someone out on Tuesday to replace the door. I asked him if it would be possible to have it done the next day (Monday) because I was off from work but would have to go back on Tuesday. He made a call and set it up for Monday. Monday morning on time, Frank Cassidy arrived in uniform and driving a company truck with the company logo. After introductions and letting me know what the game plan was, he began to go to work. From time to time, I would stick my head out and ask a question. He answered all of my questions to my satisfaction spending time to make sure I was satisfied. In no time, he was finished. The old door,tracks and mess were gone. I went into the garage where Frank took time to explain the operation of the door, interior opener and remotes. He also assisted me in setting the code for the exterior opener. He had me open and close the door to make sure I was comfortable, which I was. I thought this would be a big deal which it was, but the guys at Precision made the experience seen effortless. I will have no problem recommending Precision to anyone. Thanks to all involved.
- DOUGLAS VERMILLION
Called to get broken springs fixed. Tech showed us other problems with door. Everything is fixed and working well now.
- Coleen Harris