Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 8327 reviews, averaging 4.95 Stars:
Middleburg, FL
Service Provided:
Product:
Technicians: Chad Martin
St Johns, FL
My tech was knowledge and friendly and was able to resolve the issue in a timely manner. Their price was reasonable and they arrived as the appointment was scheduled. The tech took the time to educate me on how to take care of my garage door.
- Jose Mattey
St. Augustine, FL
Called after purchasing a home, they had a tech out here in two days. That right there was impressive. I had two complete Genie belt drive units installed on the home. The technician that came by had two decades of experience and got an old unit down and two new units up and installed in about an hour. Even had to build the second door door opening framing. Quick work- I was impressed! Explained everything, would definitely recommend.
- Chris Pellegrino
Product:
St Johns, FL
Great service by Reggie. I really appreciated all the information he shared on maintaining the garage door system so it will last for years. He's definitely a true professional.
- Andrew Chen
Jacksonville, FL
Tim arrived on time and completed the install of two openers, key pad, and explained the codes to us all within two hours. He was in a crisp uniform(at least at the start!) in and attractive truck. The openers were name brand and highly rated. Everything about Precision is first-rate. The belt drives are soooo quiet. You will not go wrong with Precision.
- John Risler
Jacksonville, FL
Called Wednesday night, call was answered immediately by very polite service center. Made appointment for next day. Technician arrived on time and called to let me know he was on his way. Very polite, knowledgeable and professional. Thank you all very much. Would recommend them to anyone!
- Steven Sofronski
Product:
Jacksonville, FL
Absolutely wonderful service from the time I called for an appointment until the technician left. Very impressive!
- Katherine Cromer
Orange Park, FL
Garage door cable shredded and called to have it repaired. An hour after calling for an appointment the technician arrived. Needed a new garage door opener due to age and lack of available parts. The installation was done cleanly, professionally, and in a reasonable amount of time. Technician took the time to cover all aspects of the new opener. This is the second time I have used Precision and will continue in the future. I highly recommend them.
- Phil Mauffray
Product:
Orange Park, FL
My garage door was repaired same day I called. Very professional, friendly tech - would highly recommend this company. I have been a customer for years.
- GERALD LEWIS
Jacksonville, FL
Wes is EXTREMELY knowledgeable about garage doors! I called this morning and he came out the same day. Very friendly and thorough. I will be calling this company whenever I need help with my garage door.
- Gloria Kivipelto
Product:
St Johns, FL
Precision has earned my loyalty as a customer. They respond quickly and their techs are friendly and professional. Everything was explained. I don't stick with companies that disappoint me. Very confident in them.
- Maurice Blaisdell
St Johns, FL
My wife dealt with the crew. She said “would definitely use Precison Doors again and recommend them”.
- Clint Schneider
Orange Park, FL
Was very pleased with the quality of the work done and how quick the response was. I called late morning and a technician was here by 2:00 and gone by 3:30. Pricing was “fair,” but I think I got good value overall.
- Robert Dorr
Jacksonville Beach, FL
Thank you guys! 5 stars!
- Brian Dunn
Neptune Beach, FL
The technician was prompt and personable. He spotted the problem within 5 minutes and fixed the issue within an hour. Well done Chad.
- Matthew Merkel
Jacksonville, FL
The technician was on time, friendly and knowledgeable. Fixed my problem in about 15 minutes then double checked to make sure everything was working properly. Should I have any other problems with the door they will be the first ones I call. Thank you.
- James Dipietro
Jacksonville, FL
My garage door broke on Sunday evening, so I reached for my paper mint for a quick turnaround. The young lady I spoke with was pleasant and very helpful she scheduled an appointment for me on Monday 6/26/23 between the hours 12:00 pm to 2:00 pm. The technician Reggie Davis arrived at my home at approx. 12:00 pm top of appointment hours and was professional and efficient. Please acknowledge Mr. Davis for the excellent service.
- Anita Greene
Product:
Jacksonville, FL
What a pleasant experience right from the start.Riley called before arrival, which is nice.He explained everything to me before he started.I can't say enough good about the fine young man.Thanks Riley and thanks precision.
- Paul Batchelder
Product:
Jacksonville, FL
Hi..our garage door was randomly closing and then it wouldn’t close..so I called and your company kindly sent a Technician out to our house within a few hours..the garage door was door down when your Tech arrived..as it happened we had storms/power outages so the unit needed to be reset.. your Technician a is very friendly person and quite a talker..he reset and told a story..tried the door..didn’t like it..reset it..tried the door..told a story .talked some more etc etc .he was here for about an hour but actually worked for about 15 minutes to fix our problem ..in the long run he charged us $98..the $48 Service call of course but I just wasn’t sure what else the other $50 was for?...we did tip him $5 because he was such a nice person and paid him in cash..we have used your company before and have been very pleased…he was extremely nice and I think he thought he was just doing his job?.. wondering if this extra money is protocol..TY
- Jeannie Fleming
Jacksonville, FL
Requested service online, company responded within 15 minutes. Technician arrived about 45 minutes later. Chad was very personable and knowledgeable. Thanks!
- Tim White
Orange Park, FL
Mr Jason from time of arrival until the he left our home was very professional and knowledge,able and information able. we felt that we learned some things about our garage door and how to maintain it for longevity thanks to Mr Jason.
- Blair Taylor
Fruit Cove, FL
Great service, recommended.
- Alex B.
Ponte Vedra Beach, FL
Delighted by eventual response to my call to repair a keypad issue. Colton was able to fix the problem quickly and efficiently. Reason for "eventual" is that I received no response to my initial online request for an appointment thru the PD website. Apparently, there is little connection between the website and the local office which needs to be addressed. Otherwise, great service!
- Paul Walther
Jacksonville, FL
Timely, efficient service! Our garage door has never been so quiet! I also appreciate Alan reprogramming my car’s garage door opener!
- John Hurley
Product:
St Johns, FL
I have used your company for many years and will never have a need to call someone else Your service is excellent, your techs are gentlemen and your prices are very fair Thank you for your service
- Louis Abbruzze
St Johns, FL
Very fast response. Technician was very nice and professional. Was very satisfied
- Beverly Denby
Orange Park, FL
The guys arrived on time, explained the service, gave me options, and did a quality job. I highly recommend them. We got the 10yr warranty package. Some of our components were over 20 yrs old.
- Jimmy Matthews
Jacksonville, FL
very professional and prompt. Extremely helpful
- Kimberly Murray
Jacksonville, FL
Mr Sheppard, I have ignored answering your message about my garage door thst your co installed Jan 23. The reason we changed the other door was because it was old and leaking. To my surprise this is the worse thing I have ever hired replace as it leaks all the way across and I had to squeeze buckets of rain water out of my towels this week. I also had three live earth worms under the sandbags when I moved them. I called right after the first rain and a young man came out here and said as usual the concrete was unlovely. This week was the worse yet. I am 78 years old and my husband is here and disabled. Now we have ordered a strip of something to put across the bottom at $330.00 more dollars and I think it will just pour under it too. I have to wait a couple weeks for my brother in law to come from Ga to install it. Never have I ever seen such poor quality work. Would never recommend your co to anyone. Thank you for reading, Marie Thomas 4628 Baden kane Jacksonville, fl, phone 9043810025, thanks for reading done have a problem with any of the techs as I guess they tried.
- Marie Thomas
Mrs. Thomas, I am sorry that you are experiencing an issue with water getting into your garage. This appears to be a drainage issue with your driveway. The new garage door was installed to the manufacturer specs and the Florida building code. A garage door that is installed correctly will help keep water out of the garage as long as the surrounding area is draining properly, however a garage door will not keep water from coming in that is draining back to the door opening. When the concrete is not level the seal on the bottom of the door will help but the water will always find a way in since the door has to be installed with enough space on the sides to allow the door to function and move correctly. The only permanently way to fix this issue that you have experienced with the torrential downpours that we have seen in the last couple of weeks will be to have some design a drainage plan and have the water drain properly away from the home.
Orange Park, FL
Outstanding job!
- John Schlichtman
Service Provided:
Product:
Technicians: Dalton Merritt
chad did an amazing job, explained everything, installed my new door opener. now I don't have to lift it up myself anymore. =)
- Mary Haskins-Baker