Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Jacksonvillehas received 7891 reviews, averaging 4.95 Stars:
St. Augustine, FL
Product:
Jacksonville, FL
Everything was fantastic with great service. Answered the phone promptly. Made my appointment to my convenience. My technician[ Kyle] came when he said he would. He was very courteous. He knew exactly what he was doing. When I need garage door service, I will call Precision and ask for Kyle.
- William Scheibel
Orange Park, FL
Whenever I have problems with my garage, always call your company. Reliability! Yes, met the expectations and the problem was solved. Agent was courteous and very professional. Very satisfied with the job.
- lydia Thompson
St Johns, FL
Tech was professional, and arrived on time. Price was exorbitant and no invoice was left. $2600 bucks for a $468 opener and a new spring system. No mounting replacement, no new rail. If I had an invoice maybe I could make sense of the charges, but I don't.
- Justin Wood
St. Augustine, FL
Kyle did a great job on my garage door repair. He called 30 minutes ahead of his arrival time to let me know he was on his way. He arrived on time. He quickly assessed what needed to be repaired. Confirmed the parts were covered under warranty. Completed the job in an efficient manner. He was very personable and went above and beyond to ensure I was satisfied.
- Lance Mitchell
Jacksonville, FL
They have taken care of us and showed up early. When you hear between 8 to 10 it usually is 11:30 when other vendors show up. Precision showed up at 8a. Love it.
- Roger Gauthier
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St. Augustine, FL
Quick to set an appointment, Riley was here the next morning. He was professional, thorough & extremely friendly & helpful. He exceeded my expectations !
- Nancy Hoffman
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Jacksonville, FL
I called Precision and within 30 minutes I had a technician onsite and from the start he was very courteous and professional. Within 15 minutes he inspected the damage and gave me a quote which I thought was fair, and he started to work. Within 3 hours he had completely overhauled my entire garage door system to include new springs, rollers and bearings and the wire pulley system. My garage door operates like a brand new door. I highly recommend Precision Garage Door Service to anyone who needs their garage door repaired or replaced!
- Terry White
Fleming Island, FL
After thorough inspection our professional technician gave me 3 options for garage-door opener replacement & had job done well in about an hour same day of call. He trim-lined door function & answered all my questions, even checked car for programming of remote opener. Thoroughly satisfied that I called Precision.
- Jon Fountain
Service Provided:
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Technicians: Nate Lewis
Jacksonville, FL
Very meticulous technician ,very impressive
- Vernon Boyce
Jacksonville, FL
I chose Precision Garage Door because industry experts told me that they were the best in the Jacksonville area. They helped me install custom wood garage doors, the latest LiftMaster opener technology. They then came back immediately to help when we had a sensor alignment issue (likely from contractor traffic) and also helped get the openers connected to MyQ so I could monitor, open and close my doors from anywhere in the world. Looking forward to signing up for garage delivery with Amazon Key next!
- JoAnna Sahovich
Jacksonville, FL
I've been using Precision for past three houses I've owned, and they have always done a great job and were very professional.
- Daniel Perrotti
Orange Park, FL
I have been fortunate enough to have used your service before and as always the experience was awesome. The technician Mr Wes T. was professional, courteous, and to the point. He was technically spot on and answered any of my technical garage door questions. I strongly recommend your service to any in need of this specialty. It is refreshing to deal with a company that has a work ethic intent on servicing things actually needing attention and not trying to sell unneeded items just to generate revenue. Mr. Wes T.s customer service was excellent and again I will only use your company for any future garage door needs. I again strongly recommend potential customers to seek your service. You will not be dissapointed.
- Sam F.
St Johns, FL
We have relied on Precision Garage Door Company for the last 24 years. The service today was performed by Dalton who was very knowledgeable and professional! Will remain a loyal customer.
- Judy Fuhr
St. Augustine, FL
Arrived within an hour and repaired everything
- Molly Hullinger
Jacksonville, FL
Colton was an excellent representative of your company. He is personable, efficient, and knowledgeable. He made me feel good about my purchase.
- Bart Zwart
Jacksonville, FL
Hayden was out within 20 mins of my appointment request, explained what was broke and needed to be replaced In record time! Hayden was patient and understanding, had the door operating within an hour. Affordable but most of all, great person with Hayden
- James Cipolla
Jacksonville, FL
Percision Door is who I call now for garage door installation or service. We purchased a new Genie garage door opener in 2023 to replaced our old unit. Wow…the new Genie garage door opener was so smooth and quiet! We like the WiFi feature the most of our new unit. You can open the door for anyone while away from your home. I’ve opened the door for FedEx to drop off large boxes in the garage while raining. Percision Door just completed a service call today to inspect and repair our system that was affected by all the power surges last week while on vacation. One call today and Percision Door arrived within a few hours to fix our system. One call and our garage door was smooth and quiet again. Please reach out to Percision Door for your next garage door need. Riley and Kyle have both provided the best professional service.
- Bob Jenkins
Jacksonville, FL
Kaylin was AWESOME! Polite, kind and very professional. Did a great job fixing my garage door after it was struck by lightning. Thank you for a great experience
- Marion Kreisel
Jacksonville, FL
I had a problem with my garage door, keypad. The technician was able to resolve the problem. He also informed me about my rollers on the garage door, which were going bad, I had the rotors repaired also and the garage door rocks like a charm. Brian my technician was very professional and friendly. He is a great employee for this company.
- Al Hooker
Product:
St. Augustine, FL
Our less-than-ten-year-old Genie garage door opener was stopping halfway up the track and moving only slightly when the button was pushed. My fiancé tried to troubleshoot it himself to no avail. I found Precision Garage Door Service based on their Google reviews. When I called, Lakin was friendly and helpful. She even tried to get a technician out the same day! When Dalton Merritt arrived to look at the door and troubleshoot the issue, he explained that we were lucky to have gotten the service out of it that we had, as it was underpowered for our heavy garage door (builder-grade). He was friendly and professional. He told me what the options were, detailed them for me on the tablet, and even offered to talk with my fiancé if there were any questions. We opted to go all in on the repair, replacing the garage door opener, having him add additional hinges for the panels, and an upgraded spring system. Was it cheap? No. Do I feel confident that if there’s another issue I can call Precision back and they’ll come back out? Absolutely! But I also know this repair will last us for years to come. I was extremely pleased with the quick response, attention to detail, and quality of service we received from Precision and their team. I highly recommend them.
- Rachel Peretz
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Technicians: Dalton Merritt
Jacksonville, FL
Rialy did a outstanding job and he explained everything to me about the job. He is a very nice young man and very helpful. I will choose Persision doors again and give the best recomendation to my friends. Give Rialy a raise or a bonus, he deserves it.. He replaced my springs, rollers and added bracketts. He also replaced a broken and cracked brackett.
- Ernest Mattison
Product:
Orange Park, FL
Chad was wonderful and so polite! They offered to send someone out the day after I called, but I couldn't do that so we waited one day! Chad showed up promptly at 8 am and installed a new Genie Opener. He explained the process and why we needed a new opener. He then installed it! Very satisfied customers! Thanks again, Chad!
- Susan Allen
Ponte Vedra Beach, FL
Precision did an outstanding job repair my garage door. The technician was very knowledgeable and courteous.The door now works better then ever.
- James Fricke
Jacksonville, FL
We are so pleased with the service we received from Precision Garage Door Service of Jacksonville. They had an extremely knowledgeable technician (Riley) at our house within 2 hours of my call this morning. He did an excellent job getting our 9 year old garage door functioning again and explaining what had gone wrong. We highly recommend this company.
- Kathy Maloney
Orange Park, FL
Good job!
- Dr. Rendon
St. Augustine, FL
On Sunday, May 12, 2024, our garage door opener started making a loud noise. I called Precision Door Service because they had serviced our garage door about 9 years ago and done a good job. I called Precision Tuesday Morning, May 14, today, at 0800 and they scheduled a technician to arrive between 2 pm and 4 pm. The technician, Mitchell Dehler called and arrived about 15 minutes early. he immediately diagnosed the problem, and clearly explained what was needed to fix it.. Our garage door opener was over 24 years old and simply wore out and needed to be replaced. Mitchell prepared a quote, explained the work that needed to be done and I approved. Mitchell was professional in every aspect, knowledgeable, efficient, and friendly. He explained the work he had done, helped program the new keypad, explained how the new garage opener switch worked, and helped set up the homelink in both our cars. He was a delight to work with and I enjoyed the opportunity to talk to him. I trusted Mitchell and that is high praise coming from me. Thank you for a great job and you are fortunate to have a technician of Mitchell's caliber on your team.
- Joe Anderson
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Fernandina Beach, FL
Carlos was very courteous and knowledgeable on explaining everything about the job great communication!!!
- Mike Sloper
Jacksonville, FL
Chad was my tech. Very friendly, professional, and knowledgeable. The parts that they use are high quality. I am very happy I worked with them.
- Jason St Germaine
Jacksonville, FL
Precision's two-man crew arrived exactly as scheduled, assessed the needed work on a 20+ year old garage door opener and parts, spent two hours making the selected upgraded/repairs at the agreed upon cost. They ensured all the programing was in working order and removed all the scrap material from the property. Importantly, price point options on materials were discussed and selections were made prior the work starting. There were no surprise add-on charges as the job was completed.
- James Keyser
Prior purchasing prompted me to call Precision again. Wes, the technician did not let me down. First, on time at the beginning of “my window “, explained everything in detail, listen to my needs and answered all my questions. He set up within the stated time and was a 11 out of 10 scale!! Two of my neighbors walked by and were also sold! Thank you Wes!
- Kevin Borovsky